Royal On The Park

Hotels
8.6 (8657 reviews)
152 Alice Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Maintenance needed in some areas
Furniture appearance concerns

Categories

Cleanliness
8.28
While most reviews mention cleanliness, a few indicate maintenance issues with furniture affecting overall perception.
Service
9.05
Multiple reviews highlight friendly and professional staff, leading to a positive experience with service.
Location
9.09
Consistently praised for its excellent location, close to events and parks, making it a favorite among guests.
Room Quality
8.04
Rooms generally praised, but some comments on the need for upgrades and maintenance in specific areas have been noted.
Amenities
8.57
Amenities were satisfactory, although some guests mentioned the absence of certain conveniences like a microwave.
Value for Money
8.53
The hotel provides good value given its location and the overall positive experience reported by guests.
Food and Beverage
8.58
Food offerings and beverage services received positive remarks, though there were minor issues with chairs in the lounge bar.
Overall Experience
8.65
Guests enjoyed their stay overall, with a few notes on areas that could improve without greatly affecting the overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:28

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Royal On The Park with rooms featuring double-glazed windows, ergonomic work desks, and complimentary espresso machines.

Prime Location
Situated opposite the City Botanic Gardens and a short walk from Queen Street Mall, our hotel offers convenience and easy access to Brisbane's top attractions.

Award-Winning Dining
Indulge in exquisite dining at Walnut Restaurant, serving a varied a la carte menu for breakfast and dinner. Make sure to secure your reservations for a culinary experience like no other.

For a memorable stay in Brisbane, book your room at Royal On The Park Hotel & Suites today!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 1.9% charge when you pay with a Diners Club or JCB credit card.

Parking does not have to be booked and is available at an additional cost of $35 per night for self-parking.Swimming pool: Closed from Mon, Jun 8, 2026 until Fri, Jun 19, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 8657 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
C
CARMELO family_with_children au
8
2026-05-02 via Nuitee
S
Sher family_with_children au
5
Great location but the dhole hotel needs an upgrade to justify cost.
Pros:

Great location but feels old and needs a facelift. Definitely doesn’t feel clean

Cons:

Not clean. Small tv. No extras to make it feel special. Check in was slow and not very warm. Didn’t get told about breakfast or facilities. Room upgrade was pretty poor too.

2026-05-02 via Nuitee
T
Tomasz solo_traveller pl
10
2026-05-02 via Nuitee
G
Grace solo_traveller nz
9
Convenient Location and Outstanding Service for a Comfortable Stay
Pros:

We had a wonderful 4 night stay at this hotel. The location is incredibly convenient, making it easy to get around and access nearby attractions. The staff provided excellent customer service throughout our visit, with a smooth and hassle-free check-in and check-out process.

Housekeeping did a fantastic job each day, keeping our room clean, tidy, and comfortable. The buffet breakfast was another highlight, offering a wide variety of options to suit different tastes. Overall, a very enjoyable experience and we would happily stay here again.

Cons:

None

2026-05-02 via Nuitee
S
Sharee couple au
10
2026-05-01 via Nuitee
S
Skylar couple au
8
Pros:

Location

2026-05-01 via Nuitee
R
Rachel solo_traveller nz
8
Overall good
Pros:

Comfortable bed, excellent buffet breakfast

Cons:

My husband went outside to the car park to make a phone call and get some fresh air. The staff approached him in an unfriendly manner, requesting information about the room number. This could have been done in a more professional manner.

2026-05-01 via Nuitee
M
mark couple au
7
Cons:

No fresh air

2026-05-01 via Nuitee
C
charlotte couple nz
8
2026-05-01 via Nuitee
S
Shonagh couple nz
8
Great stay great staff easy book in , and great to have parking
Pros:

The location is great . Close to city and park and walk by river

Cons:

The bathroom was abit dated re bidet and pressure of water , toilet not best of flushes and shower not great

2026-05-01 via Nuitee
L
Leigh couple nz
8
Satisfactory - don't skip the breakfast.
Pros:

The hotel is just across the road from the Botanical gardens and not too far from the river, both of which offer lovely refreshment when you're travelling. The buffet breakfast is also really good.

Cons:

The hotel is becoming in need of renovation, but it was adequate.

2026-05-01 via Nuitee
L
lauren family_with_children au
10
2026-04-30 via Nuitee
C
Chloe couple au
10
2026-04-30 via Nuitee
E
Elizabeth solo_traveller au
8
Pros:

Great bed and terrific shower

Cons:

Nil

2026-04-29 via Nuitee
D
David couple au
9
See comments in like above.
Pros:

Conveniently located. Friendly staff that had no hesitation to go out of the way to help.

Cons:

We stay at Royal on the Park whenever we come to Brisbane. There is always a relatively minor issue which is not surprising considering the age of the facility. This time the toilet didn’t flush properly sometimes we had to flush it twice.

2026-04-29 via Nuitee
A
Aija solo_traveller au
9
2026-04-29 via Nuitee
H
Helena solo_traveller au
10
2026-04-29 via Nuitee
A
Anthony couple au
8
2026-04-29 via Nuitee
S
Scott solo_traveller au
9
Pros:

Great location, nice staff and restaurant. Rooms spacious.

2026-04-28 via Nuitee
A
Annette solo_traveller au
10
Great location comfortable room enjoyed the lounge and buffet breakfast. Staff were wonderful.
Pros:

Room had a beautiful view overlooking the Botanical Gardens and glimpses of the river. I loved the location and found it easy to get around Brisbane by public transport or taxi.

2026-04-28 via Nuitee