Comfort Inn & Suites Jackson North

Hotels
•
Comfort
7.8 (453 reviews)
2435 Shirley Drive , Jackson , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Comfortable beds
Good breakfast options
Cons:
Roach infestation
Inaccurate information about amenities
Noise disturbances
Weird odors in rooms

Categories

Cleanliness
6.94
Overall sentiment reveals a mix of cleanliness references with issues such as roach infestation affecting the score.
Service
8.41
Staff were often described positively, helping to boost this category.
Location
7.95
Location is favorable as indicated by the proximity to the highway.
Room Quality
7.9
Rooms were often noted as comfortable, but some negative feedback about noise and odor were present.
Amenities
7.43
Amenities were mentioned positively, but complaints about specific features like the hot tub brought the score down.
Value for Money
8.39
Overall perceived good value as many guests expressed a willingness to return.
Food and Beverage
7.44
Breakfast options varied in quality but were generally sufficient for the price point.
Overall Experience
7.91
Overall experience was mostly positive despite some notable negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:34

Property Description

Indulge in Relaxation at Comfort Inn & Suites – Jackson

Convenient Amenities: Enjoy a refreshing dip in the indoor pool and stay active at the fitness centre. Benefit from free WiFi access throughout the property.

Comfortable Rooms: Unwind in rooms equipped with essential amenities such as a desk, refrigerator, and a TV with cable channels. Relax in private bathrooms featuring a bath or shower and complimentary toiletries.

Guest-Focused Services: Experience a seamless stay with a 24-hour front desk, business centre, and complimentary parking. Additional conveniences include vending machines and laundry facilities.

Book your stay at Comfort Inn & Suites – Jackson for a delightful and stress-free accommodation experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 453 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 7.91
M
Michael • couple • us
9
Pros:

Comfortable

Cons:

Nothing

2025-12-18 • via Nuitee
K
Kelly • family_with_children • us
5
Cons:

I didn't like that I was told on the phone by comfort inn staff that there was a spa hot tub at this facility and there is not. This was a stay cation, close to home and all we wanted was to sit in a hot tub for a while and there wasn't one. Also, couldn't use the pool due to the pool area was extremely cold, when in past experiences, the pool area is usually overly warm. Then we were treated rudely by staff when approaching the desk to discuss the hot tub situation. Facility would benefit from stafft customer service training. Also staff training is in order so the correct information regarding your facility is given to people who call and inquire.

2025-12-12 • via Nuitee
B
Brian mu • solo_traveller • ca
10
Amber was amazing
Pros:

Amber at front desk was amazing

Cons:

The snow storm

2025-12-11 • via Nuitee
K
Kristi • family_with_children • us
8
Great place for my family of 4, would stay again.
Pros:

Honestly was pleasantly surprised. I had originally tried canceling this reservation because I heard pool was closed and read a lot of bad reviews. Never heard back on that request (was told it was a Booking.com issue) either way, pool was up, everything was pretty clean, everything was very well presented. Absolutely would stay here again if we are in the area again. Staff was also friendly and

Cons:

Beds were stiff for our personal preference but that’s it. Breakfast was mediocre but it was free so can’t complain too much, did enjoy the variety of options.

2025-12-08 • via Nuitee
L
libey • family_with_children • us
7
2025-12-06 • via Nuitee
M
Marielena • family_with_children • us
5
Pros:

Bed were comfortable.
Breakfast was good

Cons:

The bed frames made weird noises when you would get in and out of bed .

We were put right on the first floor by the cafeteria, so when breakfast was open, you could hear what was going on outside the room.
Would wake me up every morning

2025-12-03 • via Nuitee
M
Margaret • family_with_children • us
8
Quiet rooms and comfortable beds and responsive staff.
Pros:

Beds were very comfortable and rooms were spacious. Quiet rooms. No traffic noise and was facing opposite the parking lot which I prefer. Clean. Equipment in gym was in good working condition.

Cons:

Egg omelettes didn’t taste like they had eggs or cheese

2025-12-03 • via Nuitee
R
rmurraygr • couple • us
9
Good place to stay
Pros:

Very clean

2025-11-27 • via Nuitee
E
Eberhard • solo_traveller • de
8
2025-11-22 • via Nuitee
A
Anthony • solo_traveller • us
10
will do it again
Pros:

clean

Cons:

everything was good

2025-11-20 • via Nuitee
D
Donald • couple • us
8
2025-11-18 • via Nuitee
S
Sue • couple • us
8
2025-11-18 • via Nuitee
T
Tasha • family_with_children • us
8
Pros:

Nice clean

Cons:

Only 1 washer and dryer on 3rd floor and when I got there to check in the lady was outside smoking and didnt come in to check me in so I waited for another lady to come out of laundry to check me in

2025-11-09 • via Nuitee
• family_with_children • us
5
2025-10-18 • via Nuitee
C
Claire • couple • us
8
2025-10-16 • via Nuitee
S
Scotty • solo_traveller • us
10
2025-10-14 • via Nuitee
C
Csaba • family_with_children • ca
7
Good for an overnight stay
Pros:

Good for an overnight stay

Cons:

The room had a weird smell

2025-10-14 • via Nuitee
J
Julia • couple • us
10
2025-10-14 • via Nuitee
A
Allard • solo_traveller • us
5
Clean and convenient to 127
Pros:

Clean and well stocked

Cons:

Wi-Fi showed connected but could not use internet. Had to go to another location for emails and access to cloud documents

2025-10-13 • via Nuitee
C
Caldwell • solo_traveller • us
10
Pros:

Very clean and private

2025-10-13 • via Nuitee