Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Hotels
Destination by Hyatt
8.2 (975 reviews)
3225 Broadmoor Valley Road , Colorado Springs , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Lovely views
Great staff
Beautiful grounds
Cons:
Filthy carpets
High food prices
Poor room conditions

Categories

Cleanliness
5.66
The carpet in our room was filthy, and sheets had stains on them.
Service
9.63
The staff is beyond amazing and goes the extra mile, especially Brenden who was particularly helpful.
Location
9.67
Beautiful resort view of Cheyenne Mountain.
Room Quality
6.62
The ceiling was low, and the toilet did not work correctly, but the view was amazing.
Amenities
9.15
Great outdoor swimming pool and beautiful grounds.
Value for Money
7.61
The hotel was a bit costly, and we paid more for this hotel than a better one.
Food and Beverage
8.16
Food and drinks were a little costly.
Overall Experience
9.13
Despite some issues, the overall stay was lovely with beautiful views and outdoor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:53

Property Description

Stunning Mountain Views
Experience the beauty of Cheyenne Mountain at our resort, offering championship golf, 5 pools, tennis courts, and a serene lake.

Luxurious Accommodations
Indulge in air-conditioned rooms with cable TV, private bathrooms, and complimentary toiletries. Relax and unwind with a visit to our full-service spa, Alluvia.

Dining and Entertainment
Savor fresh cuisine at Mountain View Restaurant, sip cocktails at Elevations Lounge, or enjoy golf course views at Gates Grille.

Book now to enjoy all these amenities and more at Cheyenne Mountain Resort.

Important information:

Please note, guests must be at least 21 years old to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Location

Guest Reviews

8.2
Based on 975 reviews
Cleanliness: 5.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 9.13
V
Venture63993094772 Couples Florida
10
Wonderful Resort Stay
Pros:

This is a terrific resort with fantastic experiences. The amenities, restaurants and staff are all exceptional.
Oliver and Bree in the dining room treated us special.

2026-08-29 via Tripadvisor
6
63gingerh Couples
6
Very Disappointed
Pros:

Very Disappointed on multiple levels. Room was old, toilet height was super low, lighting in the room was poor / very dark. Lacked acceptable mirror for getting makeup and hair done. Heard guest walking in room above us three times during the night - walls paper thin. No water or even water glasses in the room. No free coffee in lobby and breakfast at restaurant was full buffet only. Not at all what a "resort" should feel like in the room. Grounds nice but would I stay here again, no!

2026-08-29 via Tripadvisor
G
garrydF2777IZ Family
10
Fantastic Service
Pros:

Jimmy Tagliere was our server and treated us like we were best friends. Great recommendations, conversation, and attentiveness. Will be asking for him and looking for him on every visit.

2026-08-28 via Tripadvisor
J
jenniferhJ3627FE Family
10
Fantastic bartender - Jimmy
Pros:

We had the opportunity to have lunch today at Elevations on the resort today and had excellent service. We sat at the bar where Jimmy took impeccable care of us! He is intuitive, attentive and fun to talk to! We will be back!

2026-08-28 via Tripadvisor
A
A4427FRmattheww Solo travel
10
Great experience at the Cheyenne Mountain Resort
Pros:

Great food. My server, Jimmy, was great and made the entire experience even better! Would strongly recommend.

2026-08-28 via Tripadvisor
G
Glenn solo_traveller us
10
2026-08-26 via Nuitee
S
sassypantsc Solo travel
10
The bar
Pros:

Jimmy at the bar was so funny! Made me a strong drink

2026-08-25 via Tripadvisor
S
Stay23361492836 Couples
10
Too Notch Service at Elevations
Pros:

Had a great experience recently while dining at Elevations Restaurant. The server was attentive, detail oriented and exceptional in every way possible. The sign of any great server is when they put the guest at ease & he did just that! Thank you Jimmy for your great customer service- you truly have mastered what is a lost art in today's hurried world! We will be back!

2026-08-25 via Tripadvisor
J
jeffbW4251HR Solo travel Colorado Springs, El Paso County, Colorado
10
Jimmy the server at Elevations Restaurant at Cheyenne Mountain Resort does a great job!
Pros:

Jimmy at Cheyanne Mountain Resort Elevations restaurant does a great job!

2026-08-25 via Tripadvisor
B
B492WXchrisc Couples
10
Elevations bartender
Pros:

Had a great experience at Elevations. Jimmy the bartender made the night fun and special for us all. ⭐️⭐️⭐️⭐️⭐️

2026-08-25 via Tripadvisor
W
William couple us
8
2026-08-24 via Nuitee
8
816maryloub Friends getaway
10
Great martini!
Pros:

Vanessa at the bar was great! She makes a great lemon drop martini and is so nice! Made our evening so relaxing.

2026-08-23 via Tripadvisor
C
cheryllO6963UR Family
8
The resort didn’t live up to expectations but the staff was good.
Pros:

The resort feels like it could use an update. The rooms are clean, but the bathrooms are small. The lobby bar is great, and the bartender, Vanessa, was personable, professional, and made great drinks. We loved her.

2026-08-23 via Tripadvisor
3
391carleighl Family
10
We loved Vanessa
Pros:

Vanessa was absolutely amazing! She was friendly, attentive, and made our experience at Cheyenne Mountain Resort even better. Fantastic service, great personality, and excellent drinks. She truly went above and beyond—we’ll definitely be back!

2026-08-23 via Tripadvisor
9
964henleyk Couples
10
!
Pros:

the environment was great and all the servers were amazing, the drinks and food were great taste and timing wise

2026-08-23 via Tripadvisor
7
730graysonh Couples
10
Right when we sat down to the table, he had our drinks out really fast we ordered food. It was really polite.
Pros:

My server, Jimmy was the best server I had in years at any place I’ve ever gone to this guy is a real gentleman and was a great overall

2026-08-23 via Tripadvisor
A
ambersR5783HM Friends getaway
10
Dinner reservations
Pros:

We absolutely loved it here and we loved Jimmy even more! Make sure you ask for him if you come in to eat!!

2026-08-23 via Tripadvisor
D
D4278NXjessiel Couples
8
Very relaxing but restricted for prices
Pros:

The location was beautiful and the staff was friendly we got a great golf cart ride from Austin before a thunderstorm. Rooms were comfortable for our family of 3. The deck off the lobby was messy and had dirty glasses and plates left over from the morning. The venue was pretty pricey for mostly everything dinner drinks and the room itself were costly plus the other activities were out of budget.

2026-08-23 via Tripadvisor
G
G260IPgregorys Family
10
Making things happen for the kids
Pros:

Staff went above and beyond to make smores happen for the kids Saturday night. A special thanks to Jimmy whom stood out in the drizzle to get the firepit going and didnt give up until he had a solution. He didn't let the kids down and that meant a ton.

2026-08-23 via Tripadvisor
6
606brycee Family
10
Great service great food
Pros:

Jimmy was my server and he was absolutely amazing!!! He was super on top of it and his humor made me and my whole family laugh!

2026-08-23 via Tripadvisor