Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Issues with cleanliness
Room quality concerns
High value for money

Categories

Cleanliness
7.53
Cleanliness could have been better, some guests noted areas needed improvement.
Service
9
Staff were very helpful, professional, and warm.
Location
9.04
Great location with outstanding views and calm surroundings.
Room Quality
7.49
Rooms noted for being tired and some issues with bedding.
Amenities
8.02
Standard amenities available, but some guests desired more for comfort.
Value for Money
7.48
Considered a bit high for the room quality and size.
Food and Beverage
8.53
Breakfast was plentiful and of good variety.
Overall Experience
8.5
Overall a positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:19

Property Description

Luxurious 4-Star Accommodation
The Mercure St Malo offers upscale 4-star accommodation just opposite the picturesque Grande Plage du Sillon beach, with select rooms boasting breathtaking sea views.

Modern Amenities
Each room at the Mercure St Malo is thoughtfully equipped with a flat-screen TV, satellite channels, tea/coffee making facilities, and a private bathroom for your comfort and convenience.

Convenient Location
Ideally situated, the hotel is a short 5-minute stroll from the vibrant Cité Corsaire city center and a leisurely 20-minute walk from the Saint-Malo TGV Train Station, ensuring easy access to explore the charming surroundings.

Experience luxury and convenience at Mercure St Malo - Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
Please note that the hotel parking lot will be unavailable starting January 1st, 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 338 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.5
C
claude • solo_traveller • fr
9
2026-07-02 • via Nuitee
V
veronique • solo_traveller • fr
8
Pros:

L emplacement, petit déjeuner extra .

Cons:

Manque de porte serviettes

2026-07-02 • via Nuitee
J
JORGE GERMAN • couple • ar
9
2026-06-30 • via Nuitee
R
Rob • extended_group • nl
8
geweldig
Pros:

perfect ontvangen
super ontbijt

Cons:

niks

2026-06-24 • via Nuitee
S
Sergio • solo_traveller • nl
9
Pros:

Very efficient staff, the room was nice and in keeping with what we would expect from Mercure, though a bit small for the price. Room had an ocean view, which was lovely but hopefully one day someone will put bigger windows in so you can enjoy it more. Shower was great and so was the bed. Fits tall people too.

Cons:

Bit pricey for the size. The beautiful lamps had no covers and that made the light a bit uncomfortable.

2026-06-23 • via Nuitee
S
Sandra • couple • be
10
2026-06-15 • via Nuitee
T
Tindari • couple • it
9
2026-06-06 • via Nuitee
R
Rui Pedro • couple • pt
10
Pros:

Hotel muito bom . Bem localizado e confortável.

2026-06-04 • via Nuitee
L
Luciano • couple • fr
7
Une nuit ça va !
Pros:

Le personnel est incroyablement sympathique et attentionné. Bien que la chambre soit petite, elle est cosy, propre et joliment décorée. Le petit-déjeuner est de bonne qualité et chaleureux. L’emplacement est idéal, en bord de mer et à seulement dix minutes du centre-ville.

Cons:

Malheureusement, le service de cet hôtel a été décevant. Pour 230€ la nuit, nous n’avions pas de machine à café capsule dans la chambre. De plus, nous avons passé quatre nuits et n’avons reçu qu’une seule bouteille d’eau pour deux personnes. Le bar ferme à 21 heures, et l’accueil nous a informés que nous ne pouvions ni faire de café ni acheter de coca après cette heure-là, car il était 21h37. Même la fontaine d’eau était éteinte pour la nuit. Nous avons donc dû quitter l’hôtel à 22 heures pour acheter des bouteilles d’eau en ville. Absence de frigobar dans la chambre…

Je suis vraiment déçu par mon expérience. C’est la première fois que je séjourne dans ce hôtel Mercure et je suis très surpris par ce niveau de service.

2026-05-30 • via Nuitee
L
Lilian • family_with_children • ch
8
2026-05-22 • via Nuitee
C
Catherine • couple • fr
9
2026-05-16 • via Nuitee
B
Burkhard • couple • de
10
…alles okay.
Pros:

…die Lage ist sehr schön, nettes Personal und ein sehr gutes Frühstück

2026-05-12 • via Nuitee
J
JAQUES • couple • br
2
Pessoal mal treinado.
Cons:

Não tinha apoio para 2 maletas
Não tinha sabonetes adequados para um MERCURE, Não tinha frigobar,
Pedi checkin mais cedo e disseram que teria que pagar 30 euros. Não concordei. Ao chegar disseram-me que poderiam dispor naquele momento um quarto no térreo pagando 30 euros. O quarto estava dentro das minhas especificações, portanto disponível, mas somente se pagasse 30 euros..,Muito antipatico.
Tive que apresentar novamente um cartão de crédito para garantia da hospedagem, fato que já tinha feito isso quando da minha reserva….

2026-05-12 • via Nuitee
J
Justine • couple • fr
9
Séjour très agréables, nous y reviendrons!
Pros:

L’accueil étais sympathique, la chambre très confortable avec une légère vue mer. Et le GRAND PLUS….le petit déjeuner alors là pour nous c’était le JACKPOT, un régal, très variés bref que du bonheur le matin au réveil.

Cons:

Pour titiller un peu je dirais la salle de bain un peu petite mais vraiment c’est juste pour avoir une touche négative.

2026-05-10 • via Nuitee
S
Sondra • couple • lt
10
Pros:

Perfect Location, amazing view from the window

Cons:

Nothing

2026-05-03 • via Nuitee
J
Jamil • couple • fr
10
2026-05-02 • via Nuitee
Y
Ymanek • solo_traveller • fr
8
Pros:

L emplacement

Cons:

Pas de parking privé

2026-05-01 • via Nuitee
L
Ledauphin • solo_traveller • fr
7
Pros:

L emplacement face à la mer. Ce qui explique le prix des chambres élevé.
La chambre est vieillotte, couleurs tristes. La salle d eau très petite avec les toilettes à l'intérieur

Cons:

La déco de la chambre, c'est vieux..
Mais la literie est confortable.
Un peu déçu car le prix est élevé.

2026-04-27 • via Nuitee
K
Karin • couple • ch
8
2026-04-27 • via Nuitee
J
jocelyn • couple • fr
9
2026-04-19 • via Nuitee