Pestana Vintage Porto Hotel & World Heritage Site

Hotels
•
Pestana Hotel & Resorts
8.9 (1665 reviews)
Praça Da Ribeira, 1 , Porto , pt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Remarkable views
Cons:
Inconsistent cleanliness
Food quality issues
Room size discrepancies

Categories

Cleanliness
8.15
Cleanliness noted as inconsistent, with some guests mentioning the room cleaning was inadequate.
Service
9.65
Staff were described as very attentive and welcoming, with some excellent service experiences highlighted.
Location
9.65
Location is frequently praised, being close to the river and tourist attractions, providing a fantastic view.
Room Quality
8.65
General perception is good, although there were mentions of specific issues like odor and room size discrepancies.
Amenities
8.65
Amenities generally rated positively, though some guests suggested improvements like better bar service.
Value for Money
9.15
Generally perceived as good value given the location and experiences, despite some service issues.
Food and Beverage
7.65
Breakfast received criticism for quality and service inconsistencies, impacting the overall food experience.
Overall Experience
9.65
Overall experience was marked as unforgettable by many guests, with a few negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:31

Property Description

Luxurious Accommodation with Historic Charm

Riverfront Location: Nestled along the Douro River at the iconic Ribeira Square, Pestana Vintage Porto Hotel offers a picturesque setting for your stay.

Elegant Rooms: Indulge in comfort with double-glazed windows, flat-screen TVs, and spacious bathrooms. Upgrade to rooms with a relaxing bathtub for added luxury.

Dining with a View: Start your day with a delicious breakfast overlooking the river or unwind with cocktails at the on-site bar.

Experience the allure of Porto with ease as you explore nearby landmarks and embark on river cruises just steps away. Book now for an unforgettable stay at Pestana Vintage Porto Hotel & World Heritage Site.

Important information:

Guests should specify their preference for bedding for any type of room prior to arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the Hotel.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices and admission restrictions for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 37.50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1665 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 9.65
A
Altagracia • family_with_children • de
10
A beautiful waterfront stay with exceptional hospitality and thoughtful touches throughout.
Pros:

The hotel is right on the waterfront, and our room had a beautiful view of the Luiz Bridge. The welcome plate of assorted sweets and a carafe of port wine was a lovely touch. The architecture is truly stunning, with a harmonious blend of modern design and historic features.
The staff were incredibly welcoming and helpful, especially when both of my daughters came down with a stomach bug and were sick for two days. Their care and attentiveness made a difficult situation much easier.
The breakfast buffet is also worth mentioning. It offered a wide and varied selection, including local delicacies and healthy smoothies. There were many thoughtful details, such as a block of fresh honeycomb, which made the experience even more special.

Cons:

I cannot complain.

2026-02-13 • via Nuitee
H
HSIUJUNG • couple • cn
9
位置好
Pros:

位置很好👍近教堂。

Cons:

行李通道石头路有点难走。早餐除了咖啡茶很丰富之外，餐点品类很少。

2026-02-13 • via Nuitee
S
Sylwester • solo_traveller • pl
9
2026-02-10 • via Nuitee
T
Teixeira • couple • br
6
Deixaram a desejar na acolhida bem como na estadia
Pros:

Localização muito boa!
Porém como estávamos com carro alugado deixamos no estacionamento SABÁ (pagamos incríveis 74 euros em pouco mais de 24h - o hotel não dispõe de estacionamento e muito menos não nos foi disponibilizado um voucher- portanto ponderem quando forem a este hotel em razão da diária ser elevada e ainda acrescentar despesas quanto ao estacionamento )

Cons:

Não dispor de estacionamento ( até entendemos pela localização porém o turista já paga bem caro a estadia nesse hotel e não dispõe de um voucher para o estacionamento )
No primeiro dia nós colocaram em um quarto vizinho a reformar das outras dependências do hotel - muito barulho e muita poeira até chegarmos ao nosso quarto
No segundo dia nos transferiram para o Pestana Freixo em razão das chuvas -compreendemos a transferência porém pagamos uma diária bem mais elevada no Vintage em relação ao Freixo
Quanto ao café da manhã muito bom !

Ficamos muito decepcionados com a experiência neste Hotel, visto que foi o hotel principal da nossa lua de mel !

2026-02-10 • via Nuitee
J
Jan • solo_traveller • de
9
2026-02-08 • via Nuitee
E
Ellen • solo_traveller • gb
10
Well looked after
Pros:

Excellent location, friendly and attentive staff

Cons:

Nothing

2026-01-31 • via Nuitee
L
Luciano • solo_traveller • it
8
2026-01-29 • via Nuitee
W
Walter • couple • br
9
Pros:

Da localização e dos funcionários.

Cons:

Do banheiro. O chuveiro era apenas razoável, com pouca água e não havia chuveirinho ou bidê disponível.

2026-01-29 • via Nuitee
A
Alessandro • couple • it
8
Splendida vista sul fiume
Pros:

Vista molto bella sul fiume, ottima scelta del breakfast, posizione eccellente.

Cons:

Le prese erano poco funzionali, e mancava la presa della corrente in bagno. Alcuni mobili erano visibilmente usurati dal tempo.

2026-01-27 • via Nuitee
D
Dmitrij • couple • ch
10
2026-01-26 • via Nuitee
S
Susan • couple • ie
10
Perfect central place to stay with a group of girlfriends
Pros:

Location was amazing, the staff were all so lovely and so attentive to everything you needed. The breakfast in the morning was unreal! And the bar in the evening was chilled and relaxing after a day of exploring

Cons:

Nothing

2026-01-26 • via Nuitee
K
Kaylin • family_with_children • ve
10
2026-01-20 • via Nuitee
S
Stefan • couple • gb
10
Faultless ftom arriving until departure.
Pros:

Location was perfect to reach all attractions although was very busy. Also although breakfast was again very busy service was first class

Cons:

Could not really fault it only wish we had stayed longer would definitely stay here again and would highly recommend 👌. P

2026-01-20 • via Nuitee
C
Crispim • couple • br
10
Foi MARAVILHOSA
Pros:

Da atenção que os colaboradores dispensaram, em todos os níveis, a mim e a minha esposa. Gostaria de ressaltar a surpresa que nos fizeram ao homenagearem a mim e a minha esposa pelo nosso 50 anos de casados, com um Bolo maravilhoso e uma Champagne do mesmo nível. Ficamos muito emocionados e agradecidos!

Cons:

Caríssimos amigos! Não é que não tenhamos gostado, pois, fomos muito bem recepcionados e a Ceia correspondeu as nossas expectativas. No entanto, caríssimos amigos, ficou faltando o clima, o clima de Natal! Não apreciamos a sonorização do ambiente, pois, as músicas nem de longe davam conta que aquele dia não era um dia comum e sim um dia muito especial de NATAL! e a televisão, também, não estava no clima! Assim, nos retiramos logo após a ceia e fomos para o quarto assistir Concerto de Natal transmitido pela RAI! Neste ponto, e só neste ponto, eu acredito que precisará de um UPGRADE

2026-01-20 • via Nuitee
P
Patricia • family_with_children • gb
9
2026-01-19 • via Nuitee
S
Sandra leonor • couple • co
10
Espectacular
Pros:

Ubicación instalaciones todo

Cons:

Todo me gusto

2026-01-19 • via Nuitee
S
Sharmila • extended_group • my
9
Will definitely be back! This hotel really knows how to woo its guests.
Pros:

What a beautiful location! Right on the Duoro river, with stunning views of Luis I bridge and Vila Nova de Gaia. Good food (at Ribs) in the hotel, but also great local food in the vicinity and a few minutes walk from the hotel. The room was comfortable and clean, and the staff super friendly, generous, and helpful. The entire focus of this hotel is to ensure the best guest-experience.

Cons:

What was there not to like!?
Perhaps the quality of some of the breakfast items (e.g baked beans, and eggs cooked to order) could be scaled up. The baked beans was not as expected in terms of taste, and the eggs benedict was not quite done properly. Still, plenty of breakfast options as fuel before a day out.

2026-01-19 • via Nuitee
J
JUAN • family_with_children • co
9
2026-01-19 • via Nuitee
E
Edival Antonio Lessnau • couple • br
10
Um Hotel especial em lugar excepcionalmente bom e com uma equipe fabulosa!
Pros:

A equipe do pequeno-almoço é excelente, como o pequeno almoço também. As pessoas que nos atenderam são atentas, afetivas e ligadas em nossas necessidades. Dou ênfase ao especial cuidado e carinho que recebemos da Cátia, Mariana e Hugo bem como da Helena da cozinha. Eles representam a essência de um bom atendimento. Muito obrigado!

Cons:

Foi tudo muito bom!

2026-01-19 • via Nuitee
R
Remo • couple • us
10
2026-01-19 • via Nuitee