Residence Inn by Marriott Boston Westford

Hotels
Residence Inn
8.5 (237 reviews)
7 Lan Drive , Westford , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Unresolved maintenance complaints

Categories

Cleanliness
7.5
There were cleanliness issues mentioned such as a cockroach in the room.
Service
8.5
The staff was friendly and helpful, though there were issues with room reservations.
Location
9
The location was highlighted as nice and easy to access.
Room Quality
9.5
Rooms were described as spacious and comfortable.
Amenities
9
Amenities like the pool and gym were well-received.
Value for Money
8
Mixed feelings on value due to the cost compared to the cleanliness issues.
Food and Beverage
7.5
Breakfast was reported as good, but not great.
Overall Experience
9
Overall a positive stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:01

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just minutes away from Nashoba Ski Area and a short drive from historic Lowell, Residence Inn Boston Westford offers the perfect blend of relaxation and exploration.

Home Away from Home: Enjoy the convenience of full kitchen facilities in every room, along with cozy amenities like air conditioning and satellite TV.

Leisure and Fitness: Take a dip in the indoor pool, stay active at the fitness center, or challenge friends to a game at the sports court - there's something for everyone.

Ready to experience a delightful stay at Residence Inn Boston Westford? Book now and make unforgettable memories!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 237 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 9.5
Amenities: 9
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
T
Teresa couple us
10
Would definitely stay again. Very quiet and good breakfast
Pros:

It was very clean and the front desk person was very friendly

Cons:

N/A

2026-04-28 via Nuitee
M
Marlon extended_group us
10
Great experience
Pros:

Was nice and clean

2026-03-30 via Nuitee
I
Ivette family_with_children us
10
This location provided all the comforts of home!
Pros:

We had a very comfortable 2 bedroom suite! The breakfast service was really good and your staff was above par! Great customer service, very friendly and accommodating!! Will definitely recommend this location!!

Cons:

Nothing, everything was excellent!!

2026-03-30 via Nuitee
S
Stephen solo_traveller gb
9
Enjoyable and comfortable stay.
Pros:

Ideal location, clean, bed very comfortable, breakfast is ok.

Cons:

Laundry machines take quarters (I hadn’t used physical cash in two weeks, but then had obtain cash from an atm (charged) and to then go to garage to get coins. Then return back to hotel.

Give an option to use cash or card

2026-03-01 via Nuitee
A
Anne family_with_children us
9
2026-02-10 via Nuitee
N
Normand couple us
8
Pros:

okay

Cons:

I WAS CHAGED CONSIDERABLY MORE THAN THE BOOKING ! mY RATE WAS QUOTED AS 149 NPLUS FEES WHICH CAME TO 163OR SO AND MY CREDIT CARRD WAS CHARGED 190!!!! WHY THE UPCHARGE?

2026-01-28 via Nuitee
L
Lilam couple us
10
2026-01-08 via Nuitee
L
Lilam couple us
10
E as banheiras estão velha precisando de trocar em alguns quartos por onde eu passei.
Pros:

Da cama super confortável

Cons:

O chuveiro saiu pouca água

2026-01-05 via Nuitee
L
Lilam couple us
10
2026-01-05 via Nuitee
N
Naoual family_with_children us
9
2026-01-03 via Nuitee
L
Lilam couple us
10
2025-12-27 via Nuitee
S
Shawn family_with_children np
7
2025-12-15 via Nuitee
C
Cees family_with_children nl
8
Pros:

Prima

Cons:

Eigenlijk niets

2025-11-28 via Nuitee
J
Jen family_with_children us
10
Slept like a baby in the company beds after grueling hockey games!
Pros:

Cleanliness, staff very friendly and helpful

2025-11-25 via Nuitee
J
Jen family_with_children us
9
Pros:

Full kitchen to cook meals, comfortable beds

Cons:

Housekeeping didn’t replace towels or remove trash during 4 night stay.

2025-11-25 via Nuitee
E
Eric solo_traveller us
8
2025-11-20 via Nuitee
F
Fogg family_with_children us
1
Disappointing
Cons:

My son found a cockroach in our room and him and his sister took it to the front desk and they said they would have somebody look at it the next day which never happened. The room wasn’t as clean as the first time we stayed there. Just overall disappointing for as much money as I paid to stay there with my kids and not have them do anything about the cockroach and just blow it off. I have to say the experience this time was nothing like the 1st

2025-10-20 via Nuitee
K
Kim
10
Pros:

The hotel was beautiful
The rooms were very clean and comfortable

2025-10-06 via Nuitee
C
Cynthia partner
8
Pros:

Excellent room. Was not expecting a suite with full kitchen. If I travel to this area I will be staying here. Great value and convenient to visit family locally.

2025-09-17 via Nuitee
P
Patricia
10
Pros:

Overall a great pick!

2025-09-11 via Nuitee