Regal Riverside Hotel

Hotels
7.4 (760 reviews)
34-36 Tai Chung Kiu Road , Hong Kong , hk

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent buffet breakfast
Cons:
Small room size
Noisy environment
Poor shower facilities

Categories

Cleanliness
7.29
Generally clean but some mentions of poor facilities needing renovation.
Service
7.76
Staff were friendly and helpful despite some service delays.
Location
8.3
Convenient location near public transport and local amenities.
Room Quality
6.75
Rooms are small and some furniture is old; mixed feedback.
Amenities
7.28
Basic amenities available but some guests noted a lack of extras.
Value for Money
7.24
Decent value but some felt conditions didn't match pricing.
Food and Beverage
7.29
Good breakfast variety but service can be slow during peak times.
Overall Experience
7.26
Mixed reviews; positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

River Views and Convenient Location
Located just a short walk from Sha Tin Wai MTR Station, Regal Riverside Hotel offers stunning views of the Shing Mun River, surrounded by lush greenery.

Luxurious Amenities
With 11 dining options, an outdoor pool, spa, function rooms, and grand ballrooms, this hotel provides everything you need for a comfortable and memorable stay.

Diverse Dining and Relaxation Options
Indulge in a variety of cuisines from around the world, unwind at the OM Spa with massages and luxurious treatments, and enjoy a well-equipped fitness center and sauna.

Experience the perfect blend of convenience and luxury at Regal Riverside Hotel. Book now for an unforgettable stay!

Important information:

Please kindly note that the hotel will become a totally smoke-free hotel from 1 June 2019.
Extra beds are subject to availability.
Guests checking in at or before 12:00 at noon will be charged an additional fee.
When making the reservation, please provide the credit card holder's name in English.
All bookings must provide full guest name in English (must same as Passport / ID card) and individual guest name for each booking, otherwise, we may not be accepted for Check-in. Guest name cannot be changed/ added once booking confirmed.
Please note that name on the credit card that is presented upon check-in must match the name on the reservation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes.
Hotel offers free internet access for up to 2 mobile devices per day in all guest rooms. The third device may be charged per IP per day. Please note that WiFi in public area and restaurant is free only for 30 minutes per mobile device per 24 hours.
Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that when guests book more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property in advance.
Hotel does not accept bookings for 7 consecutive nights or more for all rate plans.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028
Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029
Swimming pool: Closed from Thu, Nov 1, 2029 until Tue, Apr 30, 2030
Swimming pool: Closed from Fri, Nov 1, 2030 until Wed, Apr 30, 2031

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs HKD 330 per day.

Location

Guest Reviews

7.4
Based on 760 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 7.26
K
kooloo solo_traveller us
8
Great Location for couple days.
Pros:

I like the location. It's very closed to MTR. It's within walking distance. Also, there are buses available in front of the hotel. It's also closed to Shopping Mall in Shatin. Great location.

Cons:

The room is a small. But it is in HK and I can understand. It's pricy too with this room size.

2026-02-12 via Nuitee
M
Ming Kit solo_traveller hk
3
2026-01-31 via Nuitee
S
Siu Man family_with_children nl
8
Reasonable price and convenient location
Pros:

Price is reasonable but it is cheaper to book directly on the hotel’s official website. Location is convenient, 10 minutes walking from metro station, lots of restaurants and 7 eleven near the hotel. Room is a bit old but comfortable.

Cons:

The room is a bit old.

2026-01-30 via Nuitee
E
Eskimo_Ninja family_with_children za
10
Pros:

Very relaxed atmosphere and peaceful around the hotel with a handful of eateries and restaurants all within walking distance.

2026-01-30 via Nuitee
C
Chi Ming couple hk
7
感覺良好
Pros:

整潔

Cons:

服務員工作效率太慢

2026-01-29 via Nuitee
C
Chi Ming solo_traveller hk
7
2026-01-29 via Nuitee
H
Hing Yuk couple cn
8
2026-01-21 via Nuitee
A
Allen family_with_children ca
8
2026-01-20 via Nuitee
N
Nigel solo_traveller gb
6
2026-01-20 via Nuitee
J
John Tiong Hui couple us
8
Happy, safe and comfortable stay!
Pros:

Good buffet breakfast!

Cons:

Room quite small with no table and chair for writing or using my laptop!

2026-01-19 via Nuitee
J
John couple us
10
We had a very happy stay at Regal Riverside!
Pros:

Buffet breakfast; all facilities in good working order!

Cons:

No table to do laptop or writing work!

2026-01-19 via Nuitee
J
Jenny couple us
6
2026-01-19 via Nuitee
I
Ilse couple be
9
2026-01-19 via Nuitee
H
HO family_with_children us
9
Pros:

望城門河很美

Cons:

7楼装修比較舊

2026-01-19 via Nuitee
P
Ping Keung couple us
6
2026-01-19 via Nuitee
T
Thi Thu Trang family_with_children vn
8
Pros:

wifi cực kỳ tệ

2026-01-19 via Nuitee
J
John couple us
8
Cons:

Rooms were too small

2026-01-19 via Nuitee
Y
Yuen lam solo_traveller hk
10
2026-01-15 via Nuitee
為綱 solo_traveller tw
1
2026-01-06 via Nuitee
W
Wing Han couple hk
8
2026-01-06 via Nuitee