Regal Riverside Hotel

Hotels
7.4 (760 reviews)
34-36 Tai Chung Kiu Road , Hong Kong , hk

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent buffet breakfast
Cons:
Small room size
Noisy environment
Poor shower facilities

Categories

Cleanliness
7.29
Generally clean but some mentions of poor facilities needing renovation.
Service
7.76
Staff were friendly and helpful despite some service delays.
Location
8.3
Convenient location near public transport and local amenities.
Room Quality
6.75
Rooms are small and some furniture is old; mixed feedback.
Amenities
7.28
Basic amenities available but some guests noted a lack of extras.
Value for Money
7.24
Decent value but some felt conditions didn't match pricing.
Food and Beverage
7.29
Good breakfast variety but service can be slow during peak times.
Overall Experience
7.26
Mixed reviews; positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

River Views and Convenient Location
Located just a short walk from Sha Tin Wai MTR Station, Regal Riverside Hotel offers stunning views of the Shing Mun River, surrounded by lush greenery.

Luxurious Amenities
With 11 dining options, an outdoor pool, spa, function rooms, and grand ballrooms, this hotel provides everything you need for a comfortable and memorable stay.

Diverse Dining and Relaxation Options
Indulge in a variety of cuisines from around the world, unwind at the OM Spa with massages and luxurious treatments, and enjoy a well-equipped fitness center and sauna.

Experience the perfect blend of convenience and luxury at Regal Riverside Hotel. Book now for an unforgettable stay!

Important information:

Please kindly note that the hotel will become a totally smoke-free hotel from 1 June 2019.
Extra beds are subject to availability.
Guests checking in at or before 12:00 at noon will be charged an additional fee.
When making the reservation, please provide the credit card holder's name in English.
All bookings must provide full guest name in English (must same as Passport / ID card) and individual guest name for each booking, otherwise, we may not be accepted for Check-in. Guest name cannot be changed/ added once booking confirmed.
Please note that name on the credit card that is presented upon check-in must match the name on the reservation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes.
Hotel offers free internet access for up to 2 mobile devices per day in all guest rooms. The third device may be charged per IP per day. Please note that WiFi in public area and restaurant is free only for 30 minutes per mobile device per 24 hours.
Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that when guests book more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property in advance.
Hotel does not accept bookings for 7 consecutive nights or more for all rate plans.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028
Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029
Swimming pool: Closed from Thu, Nov 1, 2029 until Tue, Apr 30, 2030
Swimming pool: Closed from Fri, Nov 1, 2030 until Wed, Apr 30, 2031

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs HKD 330 per day.

Location

Guest Reviews

7.4
Based on 760 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 7.26
C
Chi Man • extended_group • hk
8
2026-03-02 • via Nuitee
M
Malcolm • family_with_children • gb
7
Pros:

Suits our visit

Cons:

Small room

2026-02-25 • via Nuitee
E
ElvaW10 • Family • Macau
10
Comfortable Stay
Pros:

A clean and comfortable stay with attentive staff. Facilities are functional and well-kept. The location provides convenient access, offering a consistent and satisfactory experience that reliably meets essential expectations for a standard visit.

2026-02-21 • via Tripadvisor
A
amord2026 • Couples
10
For family friends
Pros:

Nice for bondng time and family together

2026-02-19 • via Tripadvisor
C
CJM712 • Family • Amesbury, Wiltshire, England
8
First Visit for Chinese New Year Celebrations
Pros:

Hotel provides an airport shuttle which is extremely useful. Room large and with a full size fridge freezer and even provides ice. Location of hotel is extremely close to getting around and about.

2026-02-17 • via Tripadvisor
C
C7863QMchanc • Family
10
good service
Pros:

5star excellent service great service

2026-02-17 • via Tripadvisor
S
Sachi1104 • Family
10
Lovely stay in Hong Kong
Pros:

Great rooms, amazing staff. Good breakfast options. Stayed 3 nights here

2026-02-16 • via Tripadvisor
P
pastoraamord • Friends getaway
10
Experience to the Max
Pros:

Very good experience for my whole chinese new year stay

2026-02-16 • via Tripadvisor
8
816aniketd • Family
10
Amazing!!
Pros:

Regal Hotel was a fabulous host to us during our Hong Kong tour. Right from the ambience to the helpful staff and the breakfast buffet was amazing. Rooms were clean and they maintained a good hygiene overall. I would definitely recommend this hotel to anyone seeking a place to stay when in HK.

2026-02-15 • via Tripadvisor
F
Fearless27289792563 • Family
10
Comfortable stay
Pros:

Comfortable room. Convenient location. Close to bus station and MTR station.

2026-02-14 • via Tripadvisor
F
fionacH233GA • Family
8
Comfortable stay
Pros:

Good location. Short walk to bus and train station. Room is comfortable.

2026-02-14 • via Tripadvisor
K
kooloo • solo_traveller • us
8
Great Location for couple days.
Pros:

I like the location. It's very closed to MTR. It's within walking distance. Also, there are buses available in front of the hotel. It's also closed to Shopping Mall in Shatin. Great location.

Cons:

The room is a small. But it is in HK and I can understand. It's pricy too with this room size.

2026-02-12 • via Nuitee
M
Ming Kit • solo_traveller • hk
3
2026-01-31 • via Nuitee
E
Eskimo_Ninja • family_with_children • za
10
Pros:

Very relaxed atmosphere and peaceful around the hotel with a handful of eateries and restaurants all within walking distance.

2026-01-30 • via Nuitee
S
Siu Man • family_with_children • nl
8
Reasonable price and convenient location
Pros:

Price is reasonable but it is cheaper to book directly on the hotel’s official website. Location is convenient, 10 minutes walking from metro station, lots of restaurants and 7 eleven near the hotel. Room is a bit old but comfortable.

Cons:

The room is a bit old.

2026-01-30 • via Nuitee
C
Chi Ming • solo_traveller • hk
7
2026-01-29 • via Nuitee
C
Chi Ming • couple • hk
7
感覺良好
Pros:

整潔

Cons:

服務員工作效率太慢

2026-01-29 • via Nuitee
H
Hing Yuk • couple • cn
8
2026-01-21 • via Nuitee
A
Allen • family_with_children • ca
8
2026-01-20 • via Nuitee
N
Nigel • solo_traveller • gb
6
2026-01-20 • via Nuitee