NH Collection Heidelberg

Hotels
•
NH Collection
9.2 (3705 reviews)
Bergheimer Str. 91 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3705 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
R
Raluca • couple • ro
10
2026-06-27 • via Nuitee
O
Oleksandr • couple • lv
9
2026-06-27 • via Nuitee
J
Johanna • couple • fi
10
Viihtyisä ja toiveet täyttävä hotelli
Pros:

Erittäin mukava henkilökunta erityisesti vastaanotossa, siisti, erittäin tilava huone ja erinomainen aamiainen. Huone oli hiljainen ja nukuimme todella hyvin. Kiva yllätys odotti huoneessa, ilmeisesti syntymäpäiväni johdosta.

Cons:

Parkkeeraus melko kallis, mutta toisaalta mukava että auton sai suojaisaan halliin missä oli aina hyvin tilaa.

2026-06-26 • via Nuitee
B
Bernhard • family_with_children • de
7
2026-06-26 • via Nuitee
S
Sascha • couple • ch
7
Pros:

Lage, Zimmer

Cons:

40€ Auforeis Für Hund (Pudel der keine Haare verliert) gezahlt und es gab ein einziges sorry, dass weder Näpfe noch Körbchen was man eigentlich für die 40€ dazu bekommt nicht mehr verfügbar war.

2026-06-26 • via Nuitee
B
Bernhard • extended_group • de
7
Für Business und Stadtbesichtigung gutes Hotel.
Pros:

Sehr schöner Empfangsbereich, tolles Frühstück, nettes Personal, Zimmer geräumig und sauber, extra Parkplatz für überhohes Auto hinter dem Hotel.

Cons:

Fenster kann man nicht richtig aufmachen, Garage nur bis 1,90cm PKW Höhe, Bad mit Duschwanne, leistungsarmer Fön und Vergrößerungsspiegel im Bad sehr klein.

2026-06-26 • via Nuitee
E
Eduardo • family_with_children • hk
9
Pros:

We received complimentary welcome drinks and wonderful treatment from the staff and the Customer Relationship Manager.

2026-06-25 • via Nuitee
K
Karin • solo_traveller • ch
9
2026-06-25 • via Nuitee
D
dan amir • couple • il
10
מלון מעולה, קרוב לעיר העתיקה, מפנק. עונה על כל הצרכים של תייר. חניה במקום יתרון.
Pros:

מלון מקסים, מפנק.פקידת הקבלה קבלה אותנו נפלא.חדר ברמה גבוהה נעים ומאיר פנים.
ארוחת הבוקר מהטובות שאכלתי במלונות בעולם.ממליץ מאד לשהות במלון זה.

2026-06-25 • via Nuitee
E
Elmar • extended_group • de
9
Ich empfehle es
Pros:

Tolle Archtektur

2026-06-25 • via Nuitee
V
Vladimir • solo_traveller • cz
10
2026-06-24 • via Nuitee
M
Michaela • couple • de
10
2026-06-24 • via Nuitee
M
Michelle • solo_traveller • de
10
2026-06-24 • via Nuitee
M
Marc • couple • de
9
Pros:

Sehr sauber
Parkhaus im Hotel
Schöne Zimmer
Moderne Ausstattung
Minibar
Gute , bequeme Matratzen

Cons:

Parkplatz:

Parkplatz 🅿️ direkt unter dem Hotel. Mit 26 Euro / Tag aber sehr teuer ! Das muss man für Gäste des Hotels nicht nehmen.

Personal :

Empfang geht deutlich besser. Junger Mann mit Brille = ein Lächeln bei der Gästebegrüssung wäre doch garnicht schwer. Eher Abfertigung als „Gäste empfangen“

Freundlichkeit des Personals „Mädels“ beim auschecken= Top, geht doch, !aber auch in dem Fall wurde nicht gefragt, wie uns der Aufenthalt gefallen hat, gute Heimreise gewünscht etc…..also Verbesserungspotenzial auf beiden Seiten.

Das Hotel war von der „Entfernung zur Altstadt“ einfach zu weit entfernt. Hier ist man auf öffentliche Verkehrsmittel angewiesen oder auf das Auto.

2026-06-23 • via Nuitee
L
Lucas • couple • de
10
2026-06-23 • via Nuitee
C
Claudia • solo_traveller • de
9
Definitiv zum wiederkommen
Pros:

Sehr sauber, modern, tolle große Zimmer und moderne Lobby! Personal auffallend zuvorkommend!

Cons:

Lage etwas außerhalb des Zentrums, mit Bus und Tram jedoch in 10 Minuten im Zentrum

2026-06-22 • via Nuitee
K
Kang • couple • de
10
Pros:

交通很方便 干净舒适 员工非常非常友好！

2026-06-22 • via Nuitee
C
Chris • couple • gb
10
2026-06-21 • via Nuitee
H
Hendrie • couple • na
8
Heidelberg is beautiful
Pros:

Not too far from station and clean room

Cons:

Not much, but breakfast not worth the money.

2026-06-21 • via Nuitee
R
Rene • couple • nl
6
Pros:

locatie

Cons:

als je een kamer met balkon aanbied , dan mag je het balkon aankleden met leuke tafel en stoelen en schoonmaken prijs is hoog genoeg daarvoor.
douchen in bad levensgevaarlijk....
wk wedstrijd kijken kon ,maar in apart hok niet gezellig in de bar.

2026-06-21 • via Nuitee