NH Collection Heidelberg

Hotels
•
NH Collection
9.2 (3606 reviews)
Bergheimer Str. 91 , Heidelberg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3606 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
İlayda • extended_group • de
10
Pros:

Great stay. Highly recommended.

2026-05-30 • via Nuitee
M
Michal • solo_traveller • cz
10
Pros:

Everything! The whole environment. The receptionists, the room, delicious food, the whole service. I can 100% recommend it.

Cons:

Nothing. 10 out 10!

2026-05-30 • via Nuitee
C
Christian • couple • de
6
Pros:

Das Frühstück war Außergewöhnlich.

Cons:

26 EUR für Parkticket

2026-05-30 • via Nuitee
S
Satoru • couple • jp
8
2026-05-30 • via Nuitee
Önder • family_with_children • tr
10
2026-05-29 • via Nuitee
A
Anıl • family_with_children • tr
9
2026-05-29 • via Nuitee
A
Alan • solo_traveller • gb
8
2026-05-29 • via Nuitee
K
Kim Jonas • couple • de
9
2026-05-29 • via Nuitee
L
Luc • solo_traveller • lu
8
2026-05-29 • via Nuitee
ΕΛΕΝΗ • couple • gr
4
Απογοητευτήκαμε, ένα πανάκριβο πολύ μέτριο ξενοδοχείο μάλλον προς αποφυγή
Pros:

Καλό πρωινό αλλά πανάκριβο. Πληρώσαμε μεγάλο δωμάτιο, ήταν κοντά στο κέντρο. Μας άρεσε που στεγάστηκε σε παλαιό κτίριο

Cons:

Πανάκριβο, πολύ μέτρια καθαριότητα, μας προσέφεραν ξηρούς καρπούς με το ποτό μας, κάκιστης ποιότητας και τα χρέωσαν 14 ευρώ.

2026-05-28 • via Nuitee
S
Shangqiong • solo_traveller • es
9
2026-05-28 • via Nuitee
R
Riitta • solo_traveller • fi
10
Riitta
Pros:

Hyvä vuode, siisti ja avara sekä hajuton huone. Erinomainen ja monipuolinen aamiainen.

2026-05-27 • via Nuitee
S
Sabine • couple • gb
9
Very impressed with this hotel, happy to recommend!
Pros:

We turned up an hour early and were pleasantly surprised our room was ready for check in. It was lovely and clean, very comfy bed, all toiletries one could need and expect. We were welcomed with a lovely and warm handwritten note and two surprise welcome drinks as the Lucky Guests that day. The lovely Guest Relation Agent, Estefania, also supplied us with a substantial list of the best restaurants in town - a very good guide, as it turned out! The hotel itself is an impressive development, spacious and bright. It's a max 15 min walk to the Main Street (Hauptstrasse) and/or the river. The adjoining Italian restaurant offers room service. We ate there once and really enjoyed it. The only thing was the shower cubicle was very small but it had a lovely rainforest shower. And for foreign visitors: Same thing as elsewhere around Germany: Daily parking at the hotel garage isn't cheap (EUR 26 per diem) and it's quite tricky to park elsewhere, you need to pay in 2 hour instalments and go to a different part of town or find another garage. Just something to be aware of.

Cons:

The shower cubicle was a bit small. That's the only thing that stuck out to us.

2026-05-27 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
Pros:

Всё было превосходно. Прекрасный номер. Спокойный район. Расположен недалеко от старого города. Прекрасный завтрак.

2026-05-27 • via Nuitee
J
Johannes • couple • at
10
2026-05-27 • via Nuitee
K
Katrina • couple • au
8
A lovely hotel where we could take advantage of exceptional breakfast and be well positioned between old town and statio
Pros:

Wonderful breakfast. We made use of drinks at bar for greener housekeeping.

Cons:

I was very disappointed at check out when the invoice was addressed to my husband.
I booked. My booking.com account. My credit card. My husband was just along for the travel!
Not good enough in 2026.

2026-05-26 • via Nuitee
L
Li • couple • us
9
2026-05-26 • via Nuitee
C
charly • couple • de
10
Pros:

Das Personal war in allen Bereichen überaus freundlich. Wir haben uns sehr wohl gefühlt. Hunde sind auch willkommen. Das Frühstück ist hervorragend. Es gab einen extra Bereich für Hundebesitzer. Besonders hat mir die gelungene Verbindung zwischen Altbau und Neubau gefallen. Der Eingangsbereich ist sehr schön. Fazit: wunderbar!

2026-05-26 • via Nuitee
B
Beate • solo_traveller • de
9
2026-05-26 • via Nuitee
E
Ekkehard • solo_traveller • de
10
2026-05-26 • via Nuitee