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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Hyatt Regency Cleveland at The Arcade offers a spa, salon, fitness center, and lounge for guests to indulge in relaxation and leisure during their stay.
Elegant Accommodations
Each room at the hotel features wood paneling, vaulted ceilings, and modern amenities such as a satellite TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable and stylish experience for guests.
Prime Location
Located steps away from shopping, dining, and popular attractions like First Energy Stadium and the Rock and Roll Hall of Fame, the hotel provides convenience and excitement for visitors exploring Cleveland.
Book now to experience luxury, comfort, and convenience at Hyatt Regency Cleveland at The Arcade.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location to the venue
The couch had multiple visible stains and there was no clear way to turn the light on in the hall way. Also there was no microwave or small fridge in the room.
Beautiful and clean
Stiff sheets and comforters
Posizione, staff cortese, ristorante per colazione molto bello e buono in stile americano
La prima stanza era rumorosa (fuori dalla finestra c’era impianto di condizionamento del palazzo vicino). Abbiamo chiesto di cambiare camera e il personale molto gentile ha esaudito la richiesta senza problemi
Very impressed with the hotel. Felt safe and everyone was friendly/helpful and the rooms were clean. Would love to stay here again for another trip back to Cleveland.
The most beautiful hotel with big comfortable rooms and a wonderful 1890 restaurant. Love the history! Just a gorgeous period Victorian hotel! Perfect location!
Location was great, room small and comfortable couch or chairs to accommodate 2 people would have been nice
It has the very best location in Downtown Cleveland, with valet service, so you can walk to E. 4th St. and the Rock Hall of Fame without issue. The cityview room has giant, bright windows, was very clean, and the super-high ceiling makes the space feel huge - unlike most hotel rooms that can feel like a cave. The staff was welcoming, kind and knowledgable. But most of all, walking into this property is like stepping back in time. The Victorian-era architecture is lavishly opulent and you can spend hours admiring this majestic arcade and its many deliberate design details. Highly recommend this property.
The amenities of the room were not as expected. The mini fridge did not get cold enough for other drink storage or food. There was no microwave available in the room which was unfortunate. There was not breakfast available with the hotel which was unfortunate. The room service was great. The bathroom was cleaned daily and new wash cloths were provided. I had left over feminine products on my bed and they were not there when I came back. I enjoyed the environment and the bed was comfortable, but the amenities could've been better.
We didn't get breakfast at the Hyatt during our stay. We came for my birthday and a boat ride in Cleveland and the staff made sure we had a great room with a view
I have no complaints
Un lieu magnifique, idéalement placé et un personnel très accueillant
The breakfast was very good. The arcade is a very unique building and very cool to see. We loved it.
Overall, I had a very good stay. The hotel was very clean, and the room was well maintained throughout my visit. The front desk staff were friendly, welcoming, and helpful from check-in to check-out, making the entire experience smooth and enjoyable. The property was quiet, comfortable, and exactly what I was looking for. I would definitely consider staying here again and would recommend it to others looking for a clean, well-managed place with excellent customer service.
We had a lovely weekend in Cleveland at The Hyatt Regency Arcade for Madison and Kevin's wedding! It was awesome to see friends and family come together for this special occasion. The Hyatt did not disappoint! We had the rehearsal at Pizza 216 and it was the perfect setting for after the rehearsal, as friends and family started arriving.
The building and lobby are beautiful. The rooms needed updating years ago. Smoky, stained carpets, couches. No coffee maker. Not like Hyatt's I've stayed in elsewhere.
Very unique and historic, comfy beds
Very highly priced for what it was (no coffee keurig in room, turndown service was just a made bed, did not accommodate king bed and gave us 2 doubles) and we paid $400+ per night. I think the hotel had a wedding that increased prices….
Beautiful, historic place. Excellent location. Easy to walk to bars and restaurants. Big, clean room. Highly recommend.
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