Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.7
Based on 5460 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
C
Constantin Alexandru • couple • ro
10
Excelent
Pros:

Poziționarea perfectă. Personalul foarte amabil și prietenos.

Cons:

Nimic

2026-02-14 • via Nuitee
M
Miguel Angel • couple • es
10
Pros:

La ubicación, limpieza y atención personal. Seguro que repetiremos.

Cons:

Lo único que encontré a faltar fue un espacio en el baño para la bolsa de aseo.

2026-02-14 • via Nuitee
N
Nourah • solo_traveller • kw
5
Pros:

لاشيء

Cons:

الفندق غير نظيف والدورات المياه روائح كريهه تحتاج صيانه الاثاث غير نظيف والسرير حديد مزعج وغير مريح

2026-02-14 • via Nuitee
N
Nourah • family_with_children • kw
5
Pros:

لاشيء

Cons:

الغرف صغيره جداًجداً والاثاث غير نظيف نهائي.
دورات المياه تحتاج صيانه بسبب الروائح الكريهه. ازعاج النزلاء يوميا ولانستطيع النوم وعند الاتصال بالموظفين لا يوجد رد . يتعاملون بعنصريه مع العرب وتم اعطاء غرف تطل على القمامه في كورنر الفندق. لن اسكن مره اخرى بهذا الفندق.

2026-02-14 • via Nuitee
N
NICOLAS • couple • ar
10
2026-02-14 • via Nuitee
Y
YASIR • couple • uy
5
Pros:

La localización

Cons:

El colchón, un horror, dormí en un pozo las 3 noches que estuve.
No había champú.

2026-02-14 • via Nuitee
N
NASSER • solo_traveller • qa
7
2026-02-14 • via Nuitee
E
Estefania • couple • es
10
Pros:

La limpieza y ubicación

2026-02-14 • via Nuitee
J
Juan José • couple • es
10
Perfecta.
Pros:

Me mejoraron la habitación y vino de bienvenida.

Cons:

Nada

2026-02-13 • via Nuitee
A
Alice Susana • family_with_children • py
10
Pros:

El balcón de la habitación...nos encantó ..y el desayuno 10 puntos

Cons:

Salía un poco del agua fuera de la ducha

2026-02-13 • via Nuitee
M
Marton • solo_traveller • ch
10
2026-02-13 • via Nuitee
M
Maria N • family_with_children • es
10
Excelente ubicación y Excelente servicio, incluso después del check-out.
Pros:

Nuestra valoración es un 10/10. Excelente ubicación, camas súper cómodas y una limpieza impecable. Además, pudimos guardar nuestro equipaje sin costo adicional, lo cual fue un gran detalle.

El personal fue muy amable y educado en todo momento. Sin duda, volveremos a este encantador hotel.

Muchas gracias!

2026-02-13 • via Nuitee
I
Ingrid • couple • us
9
2026-02-13 • via Nuitee
G
GORKA • couple • es
9
Estancia confortable en una ubicación excepcional.
Pros:

El trato excelente de todo el personal.
Ubicación muy buena.
Habitaciones acogedoras.
Limpieza

2026-02-13 • via Nuitee
A
Amine • couple • ma
8
2026-02-13 • via Nuitee
P
Piñeiro • couple • es
10
2026-02-13 • via Nuitee
R
Rouwaydah • solo_traveller • fr
5
Cons:

The entry is separated from the reception by a little stairs, there is no security guard. Hence, people from the street can be rude towards the hotel customers and there is no security for that.

For a 3 stars hotel, I was surprised by the breakfast offer which was a poor one. I don’t know if it’s a way to save money for the hotel but there is not enough toaster tongs at the buffet. Some people for many various reasons have to be cautious of cross contamination and with so little accessories from the hotel it’s complicated.

2026-02-12 • via Nuitee
M
Maria Jose • family_with_children • es
10
2026-02-12 • via Nuitee
O
Olgica • couple • mk
10
Perfect location for a weekend stay in Madrid
Pros:

Perfect location. Very spacious and clean room. Wonderful stay!

2026-02-12 • via Nuitee
G
Gabriel Marcelo • family_with_children • ar
10
Maravilloso...
Pros:

Excelente ubicacion. Impecable la limpieza.

2026-02-12 • via Nuitee