Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 6346 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
M
Marina • couple • cy
7
Pros:

Location

2026-10-17 • via Nuitee
Z
Zamira Astrid • couple • do
10
Pros:

Limpio organizado súper buena ubicación el personal muy atento y servicial

2026-10-17 • via Nuitee
Z
zipi • couple • il
9
2026-10-16 • via Nuitee
K
Kazi Fahim Uddin • extended_group • pk
8
Very comfortable
Pros:

Excellent location on Gran Via; very courteous staff.

2026-10-16 • via Nuitee
C
Claudio deA • family_with_children • it
8
nice and comfy hotel in city center
Pros:

location was perfect, clkose to everything, the suite room was perfect for family of 3-4 people, not very big, but functional, bathroom was exceptional, breakfast very good with a lot of variety

Cons:

a bit expensive

2026-10-16 • via Nuitee
C
Carolina • couple • ar
9
2026-10-16 • via Nuitee
R
Raymond • couple • au
6
Pros:

Handy location, clean

Cons:

They supplied us with tea and coffee for the first night and then said we had to pay for tea and coffee the further nights (even though we paid the same each night)

2026-10-16 • via Nuitee
J
JOSE ANTONIO • solo_traveller • br
7
Provavelmente não voltarei lá
Pros:

Localização

Cons:

Corredores com escadas

2026-10-15 • via Nuitee
N
NIDIA FARLEY • extended_group • co
8
2026-10-14 • via Nuitee
J
jose reinaldo • couple • co
8
Pros:

Excelente ubicacion , espacio confortable , se duerme muy bien no hay ruido, dos bolsitas de cafe y dos de te

Cons:

Olor desagradable como a cañeria de aguas negras que salia del baño, toco abrir ventanas para que salieran estos olores.

2026-10-14 • via Nuitee
M
Mariana • solo_traveller • es
10
2026-10-13 • via Nuitee
N
Nada • couple • eg
6
Pros:

The room is very small compared to the price.

2026-10-13 • via Nuitee
J
Jorge • family_with_children • cl
10
2026-10-13 • via Nuitee
R
Rodrigo • couple • br
6
Ótima localização e custo-benefício, mas precisa de manutenção
Pros:

O hotel tem uma localização muito boa e central, mas cuidado porque as ruas ao lado são extremamente cheias de movimento.

Cons:

Os cômodos precisam de uma reforma. Banheiros com mofo, quartos com poeira, aquele hotel que mostra os sinais do tempo. Com uma reforma ficaria mais adequado.

2026-10-13 • via Nuitee
M
Marcelo • solo_traveller • nl
4
Cons:

Bad smelling at the room all the time.
Duche was not realle cleaned.

2026-10-12 • via Nuitee
E
Ege • extended_group • tr
10
Pros:

Konum olarak iyi, fiyatı ve olanakları gayet yeterli. Tekrar gidersem mutlaka tercih ederim

Cons:

Beğenmediğim bir yönü yoktu

2026-10-12 • via Nuitee
A
Alan Espeche • solo_traveller • ar
10
Excelente ubicación y comodidad
Pros:

La ubicación es excelente, sobre la gran vía conectado con todo. La habitación que nos asignaron con vista a la gran vía fue super confortable. La presión de la ducha era excelente, un gran punto a favor.

Cons:

No considero nada que no me haya gustado de este lugar.

2026-10-12 • via Nuitee
C
Cesar • family_with_children • py
9
Pros:

La ubicacion.

Cons:

Para llegar a mi habitación en el 4to. piso, al bajar del elevador, hay que bajar/subir unas escaleras (aparentemente son dos edificios pegados y no coinciden los pisos) y con valijas grandes y pesadas se complica.

2026-10-12 • via Nuitee
S
Stephanie Mae • solo_traveller • de
9
Pros:

good location, quiet room

Cons:

breakfast was not much

2026-10-12 • via Nuitee
G
Gabriela • couple • ie
9
Pros:

Great location

2026-10-11 • via Nuitee