Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.7
Based on 5652 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
L
Lavinia • solo_traveller • ro
10
minunat
Pros:

Locația de top pe Gran Via ,view la bulevard din camerele cu vedere ;curățenie exemplară,paturi foarte confortabile ,lenjerii de bumbac

Cons:

Nimic

2026-03-21 • via Nuitee
S
S.J.L • family_with_children • es
9
Excelente ubicación
Pros:

Situación y comodidad de las camas

2026-03-21 • via Nuitee
C
cintia pamela • extended_group • ar
10
Pros:

La ubicación excelente y el hotel cómodo y limpio!

Cons:

Nada

2026-03-21 • via Nuitee
L
Loretta • family_with_children • us
9
Pros:

Location was great for us. They were able to accommodate our request for two twin beds but our view was not great. The hotel was clean, smelled great, and we enjoyed it very much.

Cons:

The hair dryer in the room was not working properly. It would only run for a minute maybe, and then stop. We would have to wait a few minutes before trying again and then it would only work for about 20 seconds and cut out again. Very inconvenient for two women trying to dry their hair and get ready. We also thought the breakfast was overpriced and we did not take advantage of the offer. We found much better and less expensive options nearby.

2026-03-21 • via Nuitee
J
José Alejandro • couple • ar
10
2026-03-21 • via Nuitee
L
Lucio • family_with_children • br
8
2026-03-20 • via Nuitee
A
Alceu • couple • br
9
2026-03-20 • via Nuitee
N
Narcís • solo_traveller • es
6
Hotel ben situat però amb problemes en algunes habitacions
Pros:

Habitació molt neta i bany molt correcte.

Cons:

Vaig demanar habitació amb llit doble i no me la van donar.
Habitació amb una finestra que donava a un celobert sorollós.
Hi feia calor.
Sorolls de l'habitació del costat, inclosos cop com só fessin obres.

2026-03-20 • via Nuitee
L
Lucia • couple • ar
8
Muy buena!
Pros:

Excelente ubicación, tienen baño y servicio de guardado de maletas en la recepción. Personal muy amable, el dormitorio con mucho sol y buena distribución.

Cons:

Había mucho olor a un producto químico que estimamos que usan para limpiar, pero quedamos muy contentos y repetiremos Estadia.

2026-03-19 • via Nuitee
A
Angela Valentina • extended_group • co
10
Muy buena
Pros:

La ubicación es muy buena, en la gran via, tiene una bonita vista, muchos restaurantes cerca

2026-03-19 • via Nuitee
D
DAVID • extended_group • es
10
Calidas precio inmejorable
Pros:

Todo, ubicación, instalaciones

Cons:

Todo correcto

2026-03-19 • via Nuitee
J
Jose Luis • couple • es
8
2026-03-19 • via Nuitee
D
Dganit • couple • il
9
מיקום מצויין. ארוחת בוקר טובה מאוד. נקי ונח. נחזור שוב.
Pros:

מיקום וארוחת בוקר

Cons:

מדרגות בדרך לחדר

2026-03-19 • via Nuitee
M
Marquez • couple • ar
9
Muy buena. Ya hemos estado antes y volvimos a elegirlo
Pros:

Ubicacion, muy buena

Cons:

El tema de espacio en las zonas comunes es limitado. Logicamente esta relacionado a la infraestructura del edificio.

2026-03-19 • via Nuitee
M
Mariano Adolfo • extended_group • ar
10
Pros:

La ubicación espectacular! ebn el centro de todo

2026-03-18 • via Nuitee
F
Franco • couple • es
10
2026-03-18 • via Nuitee
M
Marco • couple • at
4
Top Lage, aber Komfort und Pflege ist hier nicht vorhanden.
Pros:

Die Lage ist sehr gut, da Sehenswürdigkeiten sehr gut fußläufig erreichbar sind. Personal am Empfang sehr nett.

Cons:

Keine Schallisolierung in den Zimmern. Man hört dort alles. Sei es die Putzfrau beim Arbeiten, andere Gäste, die sich am Flur unterhalten und gehen oder zufallende Türen.
Das Badezimmer wirkt vernachlässigt - Silikonfugen gelb und zum Teil schimmelig. Manche Fliesen sind auch gebrochen.
Meine Matratze war komplett durchgelegen und einfach nur schlecht. Musste die ganze Nacht quasi auf dem Lattenrost schlafen. Für eine Nacht OK, wenn man nicht viel ausgeben will, würde hier aber nicht mehr übernachten.

2026-03-18 • via Nuitee
G
GINER • couple • es
8
Pros:

Ubicación excelente

2026-03-18 • via Nuitee
M
Manuel • family_with_children • mx
10
Pros:

Lo céntrico y el buen trato

Cons:

Todo estuvo bien

2026-03-18 • via Nuitee
M
Maria Manuel • extended_group • pt
8
2026-03-18 • via Nuitee