Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some minor maintenance issues

Categories

Cleanliness
9.34
The hotel is reported to be clean and well-maintained.
Service
9.81
Staff is frequently mentioned as friendly and accommodating.
Location
9.35
The location in the old city is praised for convenience.
Room Quality
8.3
Rooms are comfortable but some minor issues were noted.
Amenities
8.83
Amenities like snacks and breakfast were positively received.
Value for Money
9.29
Guests generally felt they received good value for their stay.
Food and Beverage
9.34
Breakfast selection is widely praised for being generous.
Overall Experience
9.31
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:35

Property Description

Luxurious Accommodations
Hotel Ilaria offers elegant and spacious rooms equipped with modern comforts, providing a tranquil atmosphere for a relaxing stay after exploring historic Lucca.

Convenient Location
Situated within the walls of historic Lucca, guests can easily access the city's main attractions and means of transport, making it the perfect base for sightseeing and exploring the charming Renaissance streets.

Relaxation and Hospitality
Unwind on the terrace with complimentary snacks and drinks, or indulge in the hot tub while admiring the view of the lush gardens. Hotel Ilaria ensures a high-quality service with unique amenities to enhance your stay.

Book your stay at Hotel Ilaria now to experience a blend of luxury, history, and modern convenience in the heart of Lucca.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PSA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 2187 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
L
Luca couple it
9
2026-03-21 via Nuitee
H
Heleno couple br
9
Uma ótima estadia.
Pros:

Gostei de tudo. Um ótimo hotel. Um staff competente e agradável. Eu retornaria

Cons:

Nada. Gostei de tudo.

2026-03-20 via Nuitee
S
Smoderek solo_traveller pl
10
2026-03-19 via Nuitee
K
Klaus Alexander solo_traveller br
9
2026-03-19 via Nuitee
P
Paolo extended_group it
9
2026-03-18 via Nuitee
F
Francesca couple it
10
2026-03-16 via Nuitee
N
Nathalie family_with_children fr
10
2026-03-15 via Nuitee
R
Richard couple gb
9
An extremely good hotel in Luca
Pros:

Friendliness of the staff and they are willingness to help out in a variety of circumstances.

2026-03-15 via Nuitee
T
Teresa couple es
9
2026-03-15 via Nuitee
E
Eleonora family_with_children it
10
2026-03-14 via Nuitee
C
Claudia couple es
10
2026-03-14 via Nuitee
S
Sabatini solo_traveller us
10
Arriving in the historic center? Stay here
Pros:

Perfect location. And a rare elegant but reasonably priced hotel in the centro storico.

Cons:

Nothing

2026-03-13 via Nuitee
J
Judith solo_traveller at
8
Ganz in Ordnung!
Pros:

Sehr freundliches und hilfsbereites Personal, gutes Frühstück, gute Lage, Fahrradverleih und Aperitif im Zimmerpreis bereits inkludiert, saubere Betten.

Cons:

Das erste Zimmer war durch Erdgeschoßlage neben Straße und elektrischer Eingangstüre laut und ausländische TV-Sender funktionierten nicht - zum Glück war ein Zimmertausch aber kein Problem.

2026-03-11 via Nuitee
J
Julie solo_traveller au
8
Very happy camper
Pros:

Breakfast was AMAZING! I loved the food. The service was wonderful. The staff were fabulous.

2026-03-11 via Nuitee
T
Tom solo_traveller ie
10
Very enjoyable excellent staff very helpful
Pros:

Very central close to all attractions

Cons:

No bar

2026-03-10 via Nuitee
M
Monica solo_traveller it
8
Pros:

ottima colazione e posizione a un passo dal centro

2026-03-09 via Nuitee
T
tomiko extended_group br
10
Excelente hotel em Lucca
Pros:

A localizacao é otima ..da pra conhecer toda a cidade a pé ...o estacionamento para carro foi excelente ..o cafe da manha é sensacional !!!

Cons:

Quando vc chega de carro no hotel tem uma placa de proibido entrar nessa rua ..vc fica com medo porque ja esta entrando numa ZTL ...isso assusta ..entrei mesmo assim ..

2026-03-09 via Nuitee
C
cristina extended_group fr
10
Très bien
Pros:

Très bon petit déjeuner hôtel situé près d’une porte d’entrée du centre historique trattorias à proximité hôtel très confortable et personnel accueillant un plus possibilité d’un parking privé payant

2026-03-09 via Nuitee
B
bernard solo_traveller fr
9
C'est mon troisième séjour, et à l'occasion j'y reviendrai. Bonne prestation globalement. Bel hôtel.
Pros:

Emplacement, facilité d'accès, un garage

Cons:

L'annexe de l'hôtel (comprenant de belles chambres), au demeurant confortable, mais nécessitant de sortir pour le petit déjeuner.

2026-03-09 via Nuitee
L
Lisandro couple de
9
2026-03-08 via Nuitee