Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some minor maintenance issues

Categories

Cleanliness
9.34
The hotel is reported to be clean and well-maintained.
Service
9.81
Staff is frequently mentioned as friendly and accommodating.
Location
9.35
The location in the old city is praised for convenience.
Room Quality
8.3
Rooms are comfortable but some minor issues were noted.
Amenities
8.83
Amenities like snacks and breakfast were positively received.
Value for Money
9.29
Guests generally felt they received good value for their stay.
Food and Beverage
9.34
Breakfast selection is widely praised for being generous.
Overall Experience
9.31
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:35

Property Description

Luxurious Accommodations
Hotel Ilaria offers elegant and spacious rooms equipped with modern comforts, providing a tranquil atmosphere for a relaxing stay after exploring historic Lucca.

Convenient Location
Situated within the walls of historic Lucca, guests can easily access the city's main attractions and means of transport, making it the perfect base for sightseeing and exploring the charming Renaissance streets.

Relaxation and Hospitality
Unwind on the terrace with complimentary snacks and drinks, or indulge in the hot tub while admiring the view of the lush gardens. Hotel Ilaria ensures a high-quality service with unique amenities to enhance your stay.

Book your stay at Hotel Ilaria now to experience a blend of luxury, history, and modern convenience in the heart of Lucca.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PSA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 2344 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
R
Robert • solo_traveller • de
9
2026-05-30 • via Nuitee
M
Maxene • solo_traveller • gb
9
2026-05-29 • via Nuitee
E
Etienne • couple • fr
10
Hôtel idéalement situé avec personnel très aimable
Pros:

L’emplacement, le service, l’amabilité du personnel, les vélos à disposition

Cons:

L’absence d’aération dans la salle de bain

2026-05-29 • via Nuitee
E
Erika Luz • couple • us
10
Amazon g service the people
Pros:

History and chae and service and bed

2026-05-28 • via Nuitee
F
Filomena Pepe • couple • it
10
2026-05-26 • via Nuitee
R
Robert • couple • us
9
Nice stay in a convenient location
Pros:

Location was excellent. Staff was very helpful. Lucca is beautiful.

Cons:

Bed was hard and the pillows were a bit stiff.

2026-05-25 • via Nuitee
R
Rachel • extended_group • gb
10
Absolute stunning hotel extremely well located
Pros:

It’s location, comfort and customer service

Cons:

Nothing

2026-05-25 • via Nuitee
B
bortolini • solo_traveller • it
9
Pros:

La cordialità e la pulizia

2026-05-22 • via Nuitee
J
jabnolla • Family • San Juan, Puerto Rico
10
The best
Pros:

We had a great time and breakfasts, and an opportunity to rest. Wanted to stay extra days. Friendly staff were much helpful. Ciao

2026-05-21 • via Tripadvisor
T
Tracy • couple • gb
10
We had a fabulous 4 nights in Lucca. I would 100% recommend this hotel. Bit chilly in May for us to avail of the hot tub
Pros:

Everything, it’s in a great location, rooms clean breakfast good and staff lovely. Free bikes and complimentary coffee and cakes in reception.

Cons:

Nothing

2026-05-20 • via Nuitee
J
Jose • family_with_children • us
10
Outstanding stay in Lucca
Pros:

Outstanding accommodations. Great location. Friendly staff

Cons:

They were full to add a few extra nights.

2026-05-20 • via Nuitee
K
Klaus • solo_traveller • de
8
2026-05-20 • via Nuitee
C
courtland • couple • bg
10
Perfect hotel in Lucca walls
Pros:

In the walls of the old city. Amazing

Cons:

Bathroom needs to be upgraded - leaks / floor

2026-05-19 • via Nuitee
M
MICHELE • solo_traveller • fr
8
Bon emplacement et de bon confort
Pros:

Emplacement et confortable

Cons:

Petit pb avec lumière de la climatisation plutôt mal située pour assurer une bonne nuit

2026-05-19 • via Nuitee
V
Victoria • couple • fr
9
Quasi tutto perfetto
Pros:

La gentilezza della ragazza alla reception che ci ha dato consigli sui locali e di tutto lo staff in generale, le bici gratis, il parcheggio interno, la decorazione della camera, la colazione eccezionale

Cons:

La camera che dà sulla strada è un po’ rumorosa e per mio personalissimo gusto il letto è un po scomodo

2026-05-18 • via Nuitee
E
elizabethjT5559CA • Couples • New York City, New York
10
Great stay in Lucca
Pros:

Perfect location for touring. We were in the annex, which was beautiful and well appointed. We were upgraded into a phenomenal two story room. Spacious and quiet. Staff was really nice. The hotel itself has a great happy hour and good breakfast. The price was excellent. We plan to go back.

Also recommend Gli Orti which was a stone’s throw away and delicious.

2026-05-17 • via Tripadvisor
C
Carlo Angelo • solo_traveller • it
9
2026-05-16 • via Nuitee
L
luis jorge • solo_traveller • co
10
muy buen hotel , bien localizado
Pros:

muy bien localizado, se camina toda la ciudad sin problema, un cuarto amplio y cómodo. el desayuno es bueno sin ser maravilloso , el personal super especialmente Ilaria en la recepción, super amable nos ayudó mucho

Cons:

no me gusta dormir con luz y tienen el control del aire y una luz verde de algún tipo de alarma qué molestan bastante

2026-05-15 • via Nuitee
E
Eric • solo_traveller • nl
9
Pros:

Very friendly staff

2026-05-15 • via Nuitee
J
Joanny • couple • ch
9
2026-05-13 • via Nuitee