Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some minor maintenance issues

Categories

Cleanliness
9.34
The hotel is reported to be clean and well-maintained.
Service
9.81
Staff is frequently mentioned as friendly and accommodating.
Location
9.35
The location in the old city is praised for convenience.
Room Quality
8.3
Rooms are comfortable but some minor issues were noted.
Amenities
8.83
Amenities like snacks and breakfast were positively received.
Value for Money
9.29
Guests generally felt they received good value for their stay.
Food and Beverage
9.34
Breakfast selection is widely praised for being generous.
Overall Experience
9.31
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:35

Property Description

Luxurious Accommodations
Hotel Ilaria offers elegant and spacious rooms equipped with modern comforts, providing a tranquil atmosphere for a relaxing stay after exploring historic Lucca.

Convenient Location
Situated within the walls of historic Lucca, guests can easily access the city's main attractions and means of transport, making it the perfect base for sightseeing and exploring the charming Renaissance streets.

Relaxation and Hospitality
Unwind on the terrace with complimentary snacks and drinks, or indulge in the hot tub while admiring the view of the lush gardens. Hotel Ilaria ensures a high-quality service with unique amenities to enhance your stay.

Book your stay at Hotel Ilaria now to experience a blend of luxury, history, and modern convenience in the heart of Lucca.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PSA

Location

Guest Reviews

9.2
Based on 2485 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
T
Thierry • extended_group • fr
10
2026-09-12 • via Nuitee
M
Maureen • couple • gb
10
Absolutely recommend
Pros:

Great location . Staff were brilliant.

Cons:

Nothing

2026-09-12 • via Nuitee
R
Rolf • family_with_children • gb
10
2026-09-11 • via Nuitee
K
Kurt • couple • be
6
Niet slecht maar ook niet goed.
Pros:

Happy hour van 16u tot 19u gratis Cava.

Cons:

Ontbijt valt echt tegen. Weinig keuze, slechte koffie, personeel niet vriendelijk, buiten stond er een jacuzzi op het terras en daar naast de tafels.

2026-09-10 • via Nuitee
R
richard • couple • gb
10
2026-09-10 • via Nuitee
K
KATE • solo_traveller • gb
10
Pros:

Great hotel

2026-09-10 • via Nuitee
A
Aniek • solo_traveller • nl
8
2026-09-10 • via Nuitee
A
Amanda • extended_group • nz
10
2026-09-09 • via Nuitee
A
Amanda • couple • nz
10
Amazing stay . Highly recommend
Pros:

Amazing staff. Amazing room and breakfast.

Cons:

Nothing

2026-09-09 • via Nuitee
D
Dario • couple • it
8
Una notte a Lucca
Pros:

Lo spuntino abbondante offerto
Il prosecco sempre offerto.
Essendo il mio compleanno, mi hanno regalato una bottiglia di un buon prosecco.
Biciclette offerte .
Ottima colazione sul terrazzo
Comodi i letti e cuscini

Cons:

Niente

2026-09-08 • via Nuitee
W
Wolfgang • solo_traveller • de
10
2026-09-08 • via Nuitee
M
Markus • solo_traveller • at
9
2026-09-08 • via Nuitee
C
Chandra • couple • us
10
Pros:

It was a good location and very comfortable and clean

2026-09-08 • via Nuitee
A
Astrid • couple • ch
10
Klein modern Zentrumsnah
Pros:

Sehr nahe an Stadtteil gepflegte Unterkunft und was wirklich nett ist, dass man im Rezeption bereit Tee und Getränke mit süßen kostenlos beziehen kann. Auch die kostenlosen Velos, die vom Hauptbahnhof kostenlos zur Verfügung gestellt werden, absolut top.

Cons:

Nichts

2026-09-06 • via Nuitee
E
Everita • couple • lv
8
Avarage.
Pros:

Labas brokastis terasē.

Cons:

Cieti spilveni. Problēmas ar auto novietošanu.

2026-09-05 • via Nuitee
T
Tamara • couple • gb
10
A dream stay in the heart of Lucca
Pros:

Staff, cleanness, location

Cons:

Nothing

2026-09-05 • via Nuitee
T
Tamara • couple • us
10
2026-09-05 • via Nuitee
M
Mario • extended_group • pt
7
2026-09-04 • via Nuitee
M
Maria f • couple • ar
9
Comodidad y un lugar hermoso y tranquilo
Pros:

Me gustó mucho el hotel en general, el personal muy amable, pero lo que más me tranquilizó fue la llegada a Lucca y lo fácil que fue encontrar el hotel; me ha pasado otras veces que es muy confuso llegar a un hotel dentro del centro histórico

Cons:

No hubo nada que no me gustara.

2026-09-04 • via Nuitee
N
Nileshkumar • couple • gb
10
Super hotel with large rooms and great breakfast and staff and super location
Pros:

Super location room breakfast and staff

Cons:

Minor inconvenience to cross the street for our bedroom

2026-09-03 • via Nuitee