Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Some minor maintenance issues

Categories

Cleanliness
9.34
The hotel is reported to be clean and well-maintained.
Service
9.81
Staff is frequently mentioned as friendly and accommodating.
Location
9.35
The location in the old city is praised for convenience.
Room Quality
8.3
Rooms are comfortable but some minor issues were noted.
Amenities
8.83
Amenities like snacks and breakfast were positively received.
Value for Money
9.29
Guests generally felt they received good value for their stay.
Food and Beverage
9.34
Breakfast selection is widely praised for being generous.
Overall Experience
9.31
Overall positive sentiments from various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:35

Property Description

Luxurious Accommodations
Hotel Ilaria offers elegant and spacious rooms equipped with modern comforts, providing a tranquil atmosphere for a relaxing stay after exploring historic Lucca.

Convenient Location
Situated within the walls of historic Lucca, guests can easily access the city's main attractions and means of transport, making it the perfect base for sightseeing and exploring the charming Renaissance streets.

Relaxation and Hospitality
Unwind on the terrace with complimentary snacks and drinks, or indulge in the hot tub while admiring the view of the lush gardens. Hotel Ilaria ensures a high-quality service with unique amenities to enhance your stay.

Book your stay at Hotel Ilaria now to experience a blend of luxury, history, and modern convenience in the heart of Lucca.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PSA

Location

Guest Reviews

9.2
Based on 2461 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
A
Adam • couple • au
10
2026-08-22 • via Nuitee
D
Deborah • couple • gb
10
Friendly staff, great location, comfortable room and lovely extra touch with free drinks and snacks.
Pros:

Lovely hotel, nice and clean and comfortable.

2026-08-22 • via Nuitee
M
MATTHAIOS • solo_traveller • gr
8
2026-08-21 • via Nuitee
M
Margarita • solo_traveller • es
10
Pros:

El encanto del hotel, su ubicación, la amabilidad del personal.

2026-08-21 • via Nuitee
E
Elena • family_with_children • it
10
Breve ma accogliente
Pros:

Tutto! Un bel buffet con piccolo Pasticceria e bere sempre a disposizione. Staff super gentile e disponibile. Colazione ottima e culla per la bambina molto bella e pulita.

Cons:

Nulla

2026-08-20 • via Nuitee
F
Florian • family_with_children • fr
10
2026-08-19 • via Nuitee
M
Marie • family_with_children • fr
10
Ideal
Pros:

Emplacement ideal pour découvrir là ville a pieds,
Lieu superbe et personnel aux petits soins

2026-08-18 • via Nuitee
O
Oleksandr • family_with_children • ca
9
Pros:

The two-level hotel room was fantastic! The breakfasts were exceptional! The location is great, and the staff is very polite and helpful!

2026-08-18 • via Nuitee
P
Pierre • extended_group • fr
10
2026-08-17 • via Nuitee
F
Fabien • solo_traveller • fr
8
Pros:

Emplacement pratique. Personnel attentionné parlant français. Chambre bien climatisée et propre. Petit déjeuner de très bonne qualité, choix varié.

Cons:

Néant

2026-08-17 • via Nuitee
P
Peter • family_with_children • at
10
2026-08-16 • via Nuitee
T
Tatiana • couple • fr
9
За неприклеенные у двери косяки, неработающий слив биде и душа сделали скидку
Pros:

Расположение

Cons:

Слишком маленькие номера
Цена качество не соответствует

2026-08-16 • via Nuitee
T
Thibaut.Testu • solo_traveller • fr
7
Pros:

L'emplacement ! Nous sommes proche des différents endroits touristiques ainsi que du centre historique et des boutiques.

Cons:

Salle de bain vétuste. Niveau d'équipement inférieur a beaucoup d'hôtels ( pas de télé connecté d'ailleurs pas de télécommande non plus dans la chambre...)
Chambres bruyantes et non insonorisées cela est plutôt dérangeant au 1er étage avec le bruit lié au petit déjeuner.

2026-08-16 • via Nuitee
C
carlo • couple • lu
9
Agréable et sans soucis
Pros:

Petit déjeuner parfaitement à notre goût
Accessoire oublié dans la chambre,mis de coté ,que nous avons récupéré 10 jours plus tard

Cons:

Tout s’est bien passé !

2026-08-15 • via Nuitee
H
Helen • extended_group • gb
9
Highly recommend this hotel to anyone wanting to stay in Lucca.
Pros:

Amazing location, really friendly & helpful staff, excellent breakfasts & complimentary snacks / drinks, free bike hire for meandering around the walls of beautiful Lucca.

Cons:

There was nothing we didn’t like…

2026-08-15 • via Nuitee
A
Andrea • solo_traveller • cz
10
Pros:

Friendly staff at reception, free bikes, very good location, happy hours in the afternoon, jacuzzy on the terrass, comfortable beds

Cons:

N/A

2026-08-15 • via Nuitee
K
Kirsten • solo_traveller • fr
9
2026-08-14 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

The help yourself bar and food during the day.
Helpful staff
Free bike hire

Cons:

Only nit picking but bed was a bit hard

2026-08-14 • via Nuitee
H
Hamidat • couple • ae
10
Pros:

I loved how central the hotel was. Close to the centre and walkable to everywhere . Staff were friendly and helpful

2026-08-14 • via Nuitee
R
Ricardo • family_with_children • es
9
2026-08-13 • via Nuitee