Best Western Syracuse Downtown Hotel and Suites

Hotels
•
Best Western
7.9 (735 reviews)
416 South Clinton Street , Syracuse , us
+1 315-425-0500

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast options
Cons:
Limited parking
Outdated room amenities
Some noise issues

Categories

Cleanliness
8.04
Rooms were generally reported as clean and well-maintained.
Service
8.51
Staff were described as friendly and helpful in multiple reviews.
Location
9.05
Location praised for proximity to downtown attractions and theaters.
Room Quality
7
Rooms were spacious but had some mentions of outdated furniture and discomfort.
Amenities
7.53
Some good amenities like kitchenette and breakfast, though parking needs improvement.
Value for Money
7.49
Some reviews indicated pricing was high for the offered quality.
Food and Beverage
8.04
Breakfast was generally well-received, but some shortages reported.
Overall Experience
7.51
Many positive experiences, but several complaints about parking and service consistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:19

Property Description

Convenient Location
Situated just 1.6 km from Syracuse University, Best Western Syracuse Downtown Hotel and Suites offers a prime location in downtown Syracuse. Guests can easily explore the nearby attractions and entertainment options.

Modern Amenities
Each room and suite at the hotel features a 42-inch flat-screen TV with on-demand programming, ensuring guests have access to entertainment at their fingertips. Free WiFi, parking, and bicycles are provided, enhancing the overall stay experience.

Comfort and Convenience
Guests can enjoy access to a fitness center, business center, and on-site laundry facilities during their stay. The complimentary daily breakfast adds extra value to the accommodation, making it a perfect choice for travelers seeking a comfortable and convenient stay.

Book your stay at Best Western Syracuse Downtown Hotel and Suites now to experience the perfect blend of comfort, convenience, and modern amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 735 reviews
Cleanliness: 8.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.49
Food and Beverage: 8.04
Overall Experience: 7.51
Y
Ylenia • solo_traveller • it
5
Non tornerei
Pros:

Dimensioni camera e parcheggio gratuito.

Cons:

Il divano letto non era fatto, asciugamani solo per due persone ed eravamo in 4. Pulizia molto scadente

2026-09-12 • via Nuitee
J
James • solo_traveller • gb
5
Has to be better in Syracuse
Pros:

Reasonably priced parking. Friendly staff.

Cons:

Tiny room. Noisy room (some sort of device like a pump, under the sink, running 24/7)
Low quality breakfast with questionable nutritional values.
Lots of flaking paint & failing surfaces in the bathroom.
A case of you get what you pay for, but still too expensive for what you get.

2026-09-06 • via Nuitee
M
Moris • extended_group • it
9
2026-09-02 • via Nuitee
M
Maria • couple • pr
6
Ok
Pros:

Central

Cons:

Location

2026-08-27 • via Nuitee
C
Christine • couple • us
10
Great place to relax in a walkable neighborhood
Pros:

Terrific location and quality

Cons:

Price higher than hoped for

2026-08-23 • via Nuitee
J
Jayashree • couple • us
7
2026-08-22 • via Nuitee
L
Lyubomir • solo_traveller • bg
5
2026-08-20 • via Nuitee
R
Russell • solo_traveller • us
10
2026-08-18 • via Nuitee
C
Curtis • couple • us
6
It was average
Pros:

The shower was the highlight of our stay

Cons:

The ironing board was too far away from the electrical outlet. The microwave didn’t work. The refrigerator wasn’t plugged into electrical outlet.

2026-08-12 • via Nuitee
S
Stacey • couple • us
10
Great!
2026-08-07 • via Nuitee
J
Jeffrey • solo_traveller • us
8
2026-08-02 • via Nuitee
V
Vaughn • couple • us
10
Overall good
Pros:

I went here for the chris brown concert with my girlfriend and it was not far from the parking lot that we had to drive too. The location was right downtown so everything was within walking distance

Cons:

Only one single elevator for everyone to use so it was a long wait to get on.

2026-08-02 • via Nuitee
M
Maria • solo_traveller • us
8
Pros:

easy check-in, good location

2026-07-19 • via Nuitee
E
Edward • couple • us
5
Because of room temp issue (no AC), it was very uncomfortable stay, would not stay again
Pros:

Room was clean, layout was good, breakfast also was good

Cons:

HVAC was not working properly temperature in the room 78-80 degrees, difficult to sleep with temp and humidity so high, thermostat did not work. When I told the staff the next day when leaving they said they will let maintenance staff know but offered no financial concession or other remedy. Because of the high temp in the room it was a very uncomfortable stay

2026-07-11 • via Nuitee
I
Iryna • family_with_children • us
8
Pros:

Everything

Cons:

Noise from the street

2026-07-01 • via Nuitee
L
Li Thin • solo_traveller • us
9
Pros:

Convenient for our visit and clean room.

Cons:

Not really worth for the price but was not a bad deal during our visit to the area.

2026-07-01 • via Nuitee
W
wei • family_with_children • us
6
2026-06-28 • via Nuitee
K
Kramer • solo_traveller • us
10
Pros:

The suite space was clean and nice. The hotel is secure.

2026-06-28 • via Nuitee
R
Robert • solo_traveller • us
9
Happy overall.
Pros:

Friendly check-in. Great "fun" location. I'm a "preservationist" so the hotel is a classic I'd recommend. My only negative was that being solo (and it was explained somewhere), the room was "European-style" meaning smaller. But loved the vibes of the classic building.

Cons:

Room could have been a little bigger. The shower is neat with all of the sprays BUT trying to figure how to turn on the water took a little figuring out.

2026-06-22 • via Nuitee
Y
Yanilka • couple • us
8
Pros:

Muy buen servicio al cliente.

Cons:

El lugar era muy pequeño para el costo, pero comprendo que también la ubicación hace que sea más costoso.

2026-06-22 • via Nuitee