Pilot Express Airport Hotel

Hotels
8.6 (5319 reviews)
Veromäentie 1 , Vantaa , FI

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Small rooms
Limitations with amenities

Categories

Cleanliness
7.93
Some complaints about dirty bedding were mentioned.
Service
9.4
Friendly and accommodating staff were positively highlighted.
Location
8.94
Good location with easy access to the airport and train station.
Room Quality
7.89
Some reviews noted small room sizes and unusual window placements.
Amenities
8.42
Missing coffee/tea machines in rooms noted, but generally acceptable amenities.
Value for Money
8.38
Generally good value for a hotel at this price point.
Food and Beverage
8.93
Breakfast was consistently praised as very good.
Overall Experience
8.9
Overall positive experiences noted by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:55

Property Description

Convenient Location near Helsinki-Vantaa Airport

Comfortable Rooms with Modern Amenities

Diverse Dining Options and Evening Sauna

Book your stay at Pilot Airport Hotel for a seamless travel experience near Helsinki-Vantaa Airport. Enjoy free WiFi, early breakfast, and parking during your visit. The hotel offers cozy rooms with flat-screen TVs and private bathrooms, some even featuring a seating area for added comfort. Start your day with a buffet breakfast and savor international cuisine at Restaurant Wingman. Unwind in the evening with a sauna session. Explore nearby attractions like Jumbo Shopping Mall and Flamingo Spa, both just a short walk away. Experience convenience and relaxation at Pilot Airport Hotel.

Important information:

From August 24, 2026, the reception at Pilot Airport Hotel will operate on a self-service basis.

What does this mean in practice?

Book your stay online in advance. You can pay during the booking process or on your mobile device when checking in. Check in in advance via the link sent to your email or at the hotel’s self-service kiosk upon arrival.

Arrive at a time that suits you from 2:00 PM onwards and easily collect your room key from the self-service kiosk.

There are 2 car parks, one next to the hotel and one 1 km away, which has a transfer service to the hotel.

Please note the following: Parking costs EUR 9 per night. Long term parking is also possible at an extra cost of EUR 45 per week. Please note that the parking is not guarded. The free airport transfer service to and from Helsinki Airport is offered during limited times. From HEL airport the shuttle operates DAILY between 15:15-01:15 (pick up from platform #42). Between mentioned operating hours, the shuttle bus departs each hour automatically at :15 and :45 (15:15, 15:45, 16:15 etc. until 01:15.). The shuttle from hotel to HEL airport is available daily between 03:30 am -9:00 am and will be booked by calling. Also, during MON-FRI (excluding public holidays) the shuttle service from hotel to HEL airport is arranged upon request between 9:30-14:30 as well as for arriving guests from HEL airport to hotel. Guest arriving between 9:30-14:30 will need to call the hotel (+358 9 3294 800) in order to arrange the shuttle after claiming the luggage.

Please note that the free transfer is only available for individual guests and not for groups of 8 persons or more.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.6
Based on 5319 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
K
Kosti • couple • fi
7
Pros:

Aamupala oli todella hyvä.

Cons:

Huoneemme tv ei toiminut.

2026-10-14 • via Nuitee
P
Päivi • couple • fi
7
Ihan tyydyttävä yhden yön majapaikaksi.
Pros:

Aamiainen oli ihan ok.

Cons:

Autopaikat olivat yöllä täynnä ja jouduimme jättämään paikkaan, joka ei ollut parkkiruutu. Avainkortit olivat loppuneet koneen vierestä ja jouduimme etsimään niitä ja lopulta löysimme niitä. Harmitti vähän, kun autopaikasta joutui vielä erikseen maksamaan.

2026-10-14 • via Nuitee
U
Ulla • couple • fi
9
2026-10-14 • via Nuitee
R
Ricardo • solo_traveller • br
4
Procure outro lugar
Pros:

Nada, não fiquem neste local!

Cons:

Tiraram todos os funcionários de atendimento, tudo feito num totem.
Estragaram o hotelzinho.

2026-10-13 • via Nuitee
S
Susanna • couple • fi
9
Pros:

Aamiainen oli monipuolinen ja hyvä. Henkilökunta asiallista. Huone erittäin pieni.

2026-10-12 • via Nuitee
H
Helena • solo_traveller • fi
7
Pros:

Nuori mies, joka nouti meidät kentältä, oli äärettömän kohtelias, ystävällinen ja osasi hommansa. Täydet pisteet😊

Cons:

Nainen, jonka kanssa puhuin pari kertaa puhelimessa kysyäkseni epäselviä asioita, oli todella epäammattimainen. Hänellä oli kovin kiire eikä kuunnellut yhtään, mitä yritin kysyä, keskeytti minut ja antoi ymmärtää että ei ehdi keskustella ja antoi vielä väärää tietoa.

2026-10-12 • via Nuitee
J
Jane • solo_traveller • gb
9
Small room, but well equipped
Pros:

As the name implies, it was close to the airport & the free transfer bus goes every half hour.
A smart, modern, IKEA-style hotel, all clean & tidy.
My room was mostly taken up by the bed but as I was only sleeping there that was ok. It was spotless & a comfortable bed with a reading light (so no getting up to switch off a central light) & a phone recharging point by the bed.

2026-10-12 • via Nuitee
L
Lisen • solo_traveller • fi
8
Cons:

Frukosten serveras först kl. 6.30. För sent för de som skall med tidiga flyg.

2026-10-12 • via Nuitee
V
Vesa • solo_traveller • fi
9
V
Pros:

- lentokenttäkuljetus
- erinomainen varustelu: leveä jakkara joka toimii myös matkalaukkutelineenä, jääkaappi, mikroaaltouuni, tuuletin
- erittäin puhdasta
- erinomainen aamiainen
- Huone oli ahtaudestaan huolimatta toimiva.

Cons:

Kummallista viestintää:

* Viestissä: "Löydät lisätietoja majoituksestasi täältä:
https://spnn.net/O9OkA2il"

"It seems your link is not valid or has expired"

Miten linkki on voinut vanhentua alle kahdessa tunnissa?

*
"**HUOM. pyydämme suorittamaan uloskirjauksen aamulla varhain saamasi sähköpostiviestin kautta**"

Mitä tarkoittaa "aamulla varhain"? Sitä ei ole määritelty, joten se ei tarkoita mitään. Ja vastaukseni on kieltävä. Aamulla varhain nukun.
Pidän tällaista pyyntöä asiattomana. Lisäksi en tietenkään kirjaudu ulos niin kauan kuin huoneessa on tavaroitani, koska en luota, että avainkortti toimii uloskirjautumisen jälkeen.

* Näyttää siltä, että hotellin nimeen tehdään pieniä muutoksia vähän väliä. Esim. Matkahuollon reittiopas tuntee teidät nimellä Airport Hotel Pilot Inn. Tämä haittaa kulkemista ja huoneen varaamista, kun pitää varmistaa, ettei erehdy paikasta. Ette itsekään pysy vauhdissa mukana: lähetitte edelleen spostia hotellin vanhalla nimellä.

2026-10-12 • via Nuitee
J
Jari • family_with_children • fi
8
2026-10-11 • via Nuitee
A
Astra • solo_traveller • fi
8
2026-10-10 • via Nuitee
K
Kalle • solo_traveller • fi
1
2026-10-10 • via Nuitee
R
Ruslan • couple • ru
5
Cons:

Платная парковка

2026-10-09 • via Nuitee
E
Elina • couple • fi
8
2026-10-09 • via Nuitee
M
mikko • solo_traveller • fi
8
2026-10-09 • via Nuitee
M
Madelene • solo_traveller • de
8
Pros:

I have stayed at the Pilot Airport Hotel many times in a single room and have always felt very comfortable. The staff are incredibly friendly, welcoming, and attentive, especially at breakfast. The airport shuttle works perfectly, and overall, the hotel offers excellent value for money.

Cons:

This time, I travelled with a friend and booked a suite, expecting two proper double beds with plenty of space. Unfortunately, the second bed turned out to be a sofa bed that squeaked so badly with every movement that sleeping in it was impossible without disturbing each other. We therefore had to separate the other “double bed”, which consisted of two single beds pushed together, and sleep in two very narrow single beds instead.

As we arrived late, there was no staff member available at the self-service reception to help us resolve the issue.

Despite this disappointing experience, I would happily stay at the hotel again when travelling alone, as my previous stays in a single room have always been great. However, I do not consider the price-performance ratio of the suite acceptable, especially when the sleeping arrangements fall so far short of expectations.

Overall, a great hotel with wonderful staff, but the suite needs improvement.

2026-10-09 • via Nuitee
E
Elina • solo_traveller • fi
9
Pros:

Täydellinen jos tarvitsee yöpymisen ennen lentoa. Lentokenttäkuljetus on hyvä!

2026-10-08 • via Nuitee
J
Jaakko • couple • fi
9
2026-10-08 • via Nuitee
H
Halonen • solo_traveller • fi
8
Panu
Pros:

Lähelllä lentokenttää. Henkilökunta auttoi matkaamme koskevassa haasteessa.

2026-10-07 • via Nuitee
I
Irina • solo_traveller • fi
10
2026-10-07 • via Nuitee