Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Hotels
•
Holiday Inn Express
8.8 (447 reviews)
8 Empire Drive , Rensselaer , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable beds
Satisfying breakfast
Cons:
Customer service issues
No hot water in room
Noise from other guests

Categories

Cleanliness
9.13
The hotel was VERY CLEAN and offer cleaning services daily. Well maintained and clean rooms.
Service
8.6
Staff were very helpful upon arrival, but there were issues with customer service related to card problems during an event.
Location
8.94
Close to Albany and various stores. Good location for traveling.
Room Quality
8.69
Room was beautiful and comfortable, but previous experiences with bed quality varied.
Amenities
8.82
Great air conditioning, access to the pool, and 24-hour gym.
Value for Money
8.38
A bit expensive, but overall satisfactory experience.
Food and Beverage
8.73
Breakfast was tasty and satisfying with adequate options.
Overall Experience
9.1
Overall enjoyable stay with excellent staff and facilities, aside from a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:02

Property Description

Convenient Location:
Located just outside downtown Albany, the Holiday Inn Express & Suites East Greenbush Albany-Skyline offers easy access to the city while providing a peaceful retreat for guests.

Amenities:
Guests can enjoy the indoor pool, hot tub, and well-equipped gym facilities during their stay. The lobby computer is perfect for those needing to catch up on work while away from home.

Comfortable Accommodations:
The hotel's guest rooms feature free Wi-Fi, coffee facilities, and cable TV with pay-per-view movies. With white linens and wood furniture, the rooms provide a cozy and relaxing atmosphere.

Ready to experience comfort and convenience in Rensselaer, New York? Book your stay at the Holiday Inn Express & Suites East Greenbush Albany-Skyline now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 447 reviews
Cleanliness: 9.13
Service: 8.6
Location: 8.94
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.38
Food and Beverage: 8.73
Overall Experience: 9.1
S
Sam • solo_traveller • us
10
Pros:

Clean, lemon water

2026-06-27 • via Nuitee
S
Sarah • family_with_children • us
3
2026-06-08 • via Nuitee
R
Ricky • couple • us
9
2026-06-08 • via Nuitee
J
Jeff • couple • us
9
Despite the circumstances necessitating my trip, HIES delivered very well. TY!
Pros:

Room is spacious, well appointed for our needs, and had a comfortable bed. Additionally, it was quiet, there were no slamming doors, people conversing loudly, or other distractions making sleep difficult. Breakfast was good in the morning with a nice amount of food and drink options to accommodate just about any diet and palate. Staff were friendly, joked with me when I did with them, engaged to talk about the community and offered suggestions for area food choices when asked about their personal preferences. I've stayed in this HIES multiple times previously and when my travels take me that way again, I look forward to booking and staying again in the future.

Cons:

The shower could be a bit bigger. I'm a big guy and prefer a little extra room to move and not feel like a bull in a china shop. The pool area was unattended for a while as there were several towels on the chairs and tables. Also, the pool water was a bit cloudy. There were no off-putting smells, chlorine was definitely present, just want clear water.

2026-06-06 • via Nuitee
M
Mike • extended_group • us
10
2026-06-03 • via Nuitee
M
Mohammad Mehdi • solo_traveller • us
9
2026-06-02 • via Nuitee
C
Christine • couple • us
8
overall good stay and I will be back again in 1 month for another visit
Pros:

very good breakfast. great location. staff was very friendly. the place was in great shape other than one of the shower doors

Cons:

One of the shower doors would not stay closed but would keep sliding open. I fould the room lighting too bright for me.

2026-05-25 • via Nuitee
L
lisa • extended_group • us
10
Vacation
Pros:

Very nice place , the staff was excellent

Cons:

Clean

2026-05-22 • via Nuitee
C
Crystal • family_with_children • us
10
My stay was very comfortable and enjoyable.
Pros:

Polite staff and clean room

2026-05-16 • via Nuitee
J
John • solo_traveller • us
8
2026-05-01 • via Nuitee
L
Lindsay • couple • us
10
2026-04-28 • via Nuitee
S
Sue • couple • us
9
Pros:

Close to everything, easy to get to our cruise bus stop and very clean with friendly staff

Cons:

Well there was a couple that were fighting all night and ended up pulling the fire alarm at about 3am which made our stay less than pleasent. We never were able to go back to sleep and was up till we checked out. That was when we were told that the fighting couple pulled the fire alarm and it was a false alarm, however we did not know that at 3am and were not sure what was going on and if we should have packed up and left or not.

2026-04-18 • via Nuitee
S
Sam • family_with_children • us
7
Pros:

Breakfast, staff

Cons:

Bed was not comfortable

2026-04-11 • via Nuitee
S
Shanette • family_with_children • us
10
Pros:

The breakfast area was always kept clean.

2026-04-09 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-04-02 • via Nuitee
K
Kelly • couple • us
9
2026-03-23 • via Nuitee
N
Natasha • family_with_children • ca
9
Great value
Pros:

good value, cleanliness, good breakfast that comes with the room. Friendly staff. Would go back.

Cons:

nothing

2026-03-15 • via Nuitee
M
Marty • family_with_children • us
10
Pros:

Great guy at check in.

2026-02-27 • via Nuitee
V
Val • solo_traveller • us
8
Pros:

It was great to be able to stream directly to the TV through wifi. The staff was very helpful/

Cons:

My room was near one of the exits and the door closing was very loud.

2026-02-23 • via Nuitee
K
Kevin • family_with_children • ca
10
Pros:

Room very clean and good breakfast

2026-02-22 • via Nuitee