Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1161 reviews)
105 E. Mall Rd. , Horseheads , us
+1 607-873-2255

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.58
Numerous reviews mentioned cleanliness issues, particularly regarding dust and odors.
Service
9.05
Numerous comments highlighted excellent and friendly service from the staff.
Location
8.59
Guests appreciated the good location for their needs.
Room Quality
8.04
Rooms were described as comfortable and nicely updated, though some issues were noted.
Amenities
7.57
Amenities received mixed feedback, with some areas needing improvement.
Value for Money
8.53
Overall considered reasonable for the price point by most travelers.
Food and Beverage
6.58
Several reviews cited poor quality and limited options for breakfast.
Overall Experience
8.05
Overall experience was positive, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Convenient Location
Situated less than 5 miles from Elmira-Corning Regional Airport, this Horseheads hotel offers easy access for travelers.

Comfortable Accommodations
Guests can relax in rooms equipped with cable TV, coffee-making facilities, and cozy en suite bathrooms. For extra space and amenities, suites feature a sofa bed, refrigerator, and microwave.

Relaxing Amenities
Unwind in the indoor pool or hot tub, stay active in the fitness center, and stay connected with free Wi-Fi. Start the day with a delicious continental breakfast and explore nearby attractions like Elmira College and Arnot Mall.

Book your stay at Country Inn and Suites Big Flats – Elmira today for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELM

Location

Guest Reviews

8
Based on 1161 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.05
R
Ramakrishnan • solo_traveller • in
10
Pros:

Property, comfort, price

2026-08-08 • via Nuitee
K
Kobi Preger • solo_traveller • il
9
2026-08-08 • via Nuitee
B
Barbara • solo_traveller • us
5
Pros:

I loved the location and the courtesy of the staff and the king size bedroom was very nice but when we moved into quenn I didn’t like the function of bathroom and a big portion of ceiling fell on all my luggage and nobody inspected it or fixed it that night so pieces were coming out slowly all night.

2026-08-06 • via Nuitee
T
Tom • couple • de
7
Cons:

Breakfast was bad

2026-08-05 • via Nuitee
R
Renee • couple • us
8
2026-08-04 • via Nuitee
S
Szollár • family_with_children • de
7
2026-08-02 • via Nuitee
D
Dmytro • family_with_children • us
4
Very expensive for this level of service. It was dirty. There was nothing for breakfast. $270 a night implies better con
2026-07-19 • via Nuitee
K
Kamila • family_with_children • pl
7
A decent stay with a good breakfast, but the unpleasant smell in the room was disappointing.
Pros:

The breakfast was good overall, with tasty waffles and a decent selection. The eggs appeared to be pre-packaged, but the meal was still enjoyable.

Cons:

The room had a strong musty smell and also smelled of cigarette smoke. This made the stay less comfortable and gave the impression that the room needed better ventilation and cleaning.

2026-07-17 • via Nuitee
J
Jørgen Anker • solo_traveller • dk
8
2026-07-16 • via Nuitee
S
Sherif • couple • us
9
2026-07-12 • via Nuitee
A
Alan • couple • us
9
The staff was very nice , room was clean
Pros:

The spacious rooms

Cons:

The pillows were too small
The shower curtain rod was broken at the wall
We were not told about breakfast so we didn’t get any

2026-07-12 • via Nuitee
N
Nitin • family_with_children • no
8
Pros:

Location was good. Facilitiea such as swimming pool was nice but the water was bit cold. Staff were very helpful.

Cons:

Cold water in swimming pool, breakfast was like motel one.

2026-07-11 • via Nuitee
E
Elena • couple • us
3
2026-07-09 • via Nuitee
Y
Yannick • solo_traveller • ca
9
2026-07-07 • via Nuitee
S
Srikanth • solo_traveller • us
10
Pros:

Good room, clean and no complaints. Location is good and breakfast was fine. Value for the money I paid.

2026-07-05 • via Nuitee
5
510KathyT510 • Family • Sheffield Lake, Ohio
10
Great experience
Pros:

The place was so friendly and helpful. Made us feel welcome. The room was both comfortable and immaculate. The breakfast was good except for the corned beef hash.

2026-07-04 • via Tripadvisor
R
Rui • extended_group • pt
8
Correspondeu ás expectativas
Pros:

Simpatia dos funcionários.
Boa localização

2026-07-01 • via Nuitee
C
Christine • couple • us
10
Stay was fine. The only thing I complain about is booking.com. I never received senior or military d
Pros:

Was impressed with the staff and their willingness to help their customers

2026-06-29 • via Nuitee
P
Paige • couple • us
10
2026-06-26 • via Nuitee
D
Desiree • solo_traveller • us
10
Perfect location
Pros:

Everything

Cons:

Na

2026-06-25 • via Nuitee