Holiday Inn Wichita East I-35 by IHG

Hotels
Holiday Inn Hotels & Resorts
8.6 (744 reviews)
549 South Rock Road , Wichita , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty furniture
Mediocre breakfast

Categories

Cleanliness
7.86
Numerous comments highlighted dirty furniture and cleanliness issues.
Service
9.33
Overall friendly and helpful staff noted in multiple reviews.
Location
9.37
Excellent area with restaurants and shopping nearby.
Room Quality
8.32
Mixed feelings, but generally comfortable; issues with furniture noted.
Amenities
8.35
Amenities available, but some aspects like breakfast items rated lower.
Value for Money
8.81
Affordable rates for the services and location provided.
Food and Beverage
7.86
Mediocre breakfast options mentioned.
Overall Experience
8.93
Despite some negatives, many guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:49

Property Description

Convenient Location and Amenities

Located just 5 miles outside of Wichita city center, Holiday Inn Wichita East I-35 offers a perfect blend of convenience and comfort. Each room comes with modern amenities including free Wi-Fi, a flat-screen TV, and kitchen essentials like a refrigerator and microwave.

Fitness and Dining Options

Guests can stay active at the 24-hour fitness center or enjoy a delicious meal at the on-site Green Mill Restaurant and Bar, which serves American cuisine for breakfast and dinner. Daily drink specials and a casual atmosphere make dining a delightful experience.

Additional Services

The hotel also features a business center, laundry facilities, and is just a short drive away from Wichita State University and the Sedgwick County Zoo. Book your stay now at Holiday Inn Wichita East I-35 for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICT

Location

Guest Reviews

8.6
Based on 744 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
C
Craig couple us
8
2026-08-09 via Nuitee
S
Shawn solo_traveller us
10
Enjoyed it thoroughly.
Pros:

Front desk staff very courteous and helpful. Paid attention to detail.

2026-08-08 via Nuitee
B
Blake couple us
8
2026-07-24 via Nuitee
D
Dorothy family_with_children us
10
Very good
Pros:

We didn't do the breakfast but had a light snack, the location was perfect close to all stores,etc.

Cons:

After I was checked in my other guess had not made it but when he did the staff lady was asking guess so many questions that wasn't asked to me.

2026-07-23 via Nuitee
C
Chris couple us
10
2026-07-21 via Nuitee
R
Robert family_with_children us
6
Totally unacceptable will never stay here again.
Pros:

Uriel at the front desk was the only bright spot of my experience

Cons:

Hotel was overpriced for what I received, mattresses were the worst I have ever slept on at a holiday inn, they refuse to even take your name for check inn before 3pm weren't even allowed to use the pool a little early,I understand rooms won't be ready but wasn't allowed to even get check in out of the way and this created a long line at 3 for checking in unacceptable I have never experienced this in all my years using hotels and I'm 58 .this is a 3 star hotel pretending to be a 5 star by inflating the price because they offer nothing extra not even bread or water for breakfast,and don't even get me started about the towel rack with all the towels even the hand towels mounted inside the shower not sure who designed this

2026-07-10 via Nuitee
S
Stewart extended_group us
10
2026-07-06 via Nuitee
J
John solo_traveller us
10
2026-07-06 via Nuitee
J
Jennifer solo_traveller us
10
2026-06-27 via Nuitee
H
Howarth solo_traveller us
10
Pros:

Cheaper

Cons:

Expensive

2026-06-24 via Nuitee
S
Sonja family_with_children us
4
It is a nice facility but needs some improvements and upgrades that are important to customers to stay in competition wi
Pros:

Staff- the desk clerks and the maintenance man.

Cons:

Hot tub was not working. Our tv box wasn’t working (no signal). The maintenance man was helpful both times he came to the room - once to reset the box and then he brought a new box to us. The TVs and boxes need to be upgraded in every room! Our son had the same issue during a stay 2 months ago. Upgrade these so your maintenance man can focus on bigger and more pressing issues that come with a building of this size.

We had to go to a restaurant for breakfast because other guests told us as we entered that the motel restaurant breakfast wasn’t worth $15. We met our family I. The restaurant and they said the same so we couldn’t eat on property.

2026-06-22 via Nuitee
H
Howarth solo_traveller us
10
2026-06-11 via Nuitee
E
Etienne couple us
10
It was quiet, good ac besides that if I was the employer I would fire that lady for discrimination
Pros:

The stay was perfect except at the reception the night shift employee (lady) was rude me with my partner for no reason. No customer experience, very unprofessional when attending to customers. Discrimination. She said there were no rooms and then after I sent my white friend to ask she ended up being told that there is an available room for her.

Cons:

Customer care at the front desk was poor

2026-06-09 via Nuitee
T
Teresa solo_traveller us
3
Cons:

The shower did not have hot water. It was lukewarm as best.

2026-06-07 via Nuitee
B
Brittany couple us
10
2026-06-02 via Nuitee
H
Heather solo_traveller us
10
2026-06-01 via Nuitee
H
Heather solo_traveller us
10
2026-06-01 via Nuitee
C
Carissa family_with_children us
9
2026-05-31 via Nuitee
A
Abby solo_traveller us
10
2026-05-26 via Nuitee
G
George couple us
9
awesome staff great food and clean rooms
Pros:

Clean room. Awesome staff and great food

2026-05-24 via Nuitee