Holiday Inn Express Dandridge by IHG

Hotels
•
IHG
7.6 (140 reviews)
119 Sharon Dr, Dandridge, Tennessee, 37725 , Dandridge , US
+1 865-397-1910

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Facilities

Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Express check-out
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and bathrooms
Comfortable beds
Convenient location near interstate
Good value/price for town
Hot breakfast available
Cons:
Older/dated property and decor
Bathrooms and carpet need updating
Some equipment issues (ice maker, pancake machine, occasional TV)
Occasional service hiccups (front desk staffing/delays)

Categories

Cleanliness
8.2
Generally praised as clean—clean sheets, towels and several mentions of very clean bathrooms—though a few guests noted mildew smells, dated carpet and the need for bathroom upgrades.
Service
8.6
Staff repeatedly described as friendly, helpful and accommodating; fast check-ins and above-and-beyond assistance were common themes.
Location
8
Convenient access to the interstate and nearby destinations (Jefferson City/Carson Newman); location considered good for stops and travel routes.
Room Quality
6.2
Rooms have comfortable beds, large refrigerators and Keurigs, but the property is older with creaky beds, small vanities, broken hooks and bathrooms needing updates.
Amenities
7
Noted amenities include Keurig and large in-room refrigerators and a hot breakfast; some equipment issues were reported (ice maker out, pancake machine problems).
Value for Money
7.8
Multiple guests commented that the price reflected the age of the property and offered good value for the location and service provided.
Food and Beverage
7.4
Breakfast was frequently praised as good or hot, though a few reviews called it 'so-so' and noted occasional equipment problems affecting the offering.
Overall Experience
7.6
Overall positive stays driven by friendly staff, cleanliness and comfort despite an older property; many guests would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities
Indulge in the 24-hour fitness center, outdoor pool, and complimentary breakfast at the Holiday Inn Express Dandridge.

Modern Comforts
Relax in air-conditioned rooms with plush pillowtop beds, premium bedding, and high-speed internet.

Convenient Location
Explore nearby attractions such as Douglas Lake and Patriot Hills Golf Club, just a short drive away from the hotel.

Book now for a relaxing stay at Holiday Inn Express Dandridge, your gateway to comfort and convenience.

Important information:

  • The seasonal pool will be open from June to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 140 reviews
Cleanliness: 8.2
Service: 8.6
Location: 8
Room Quality: 6.2
Amenities: 7
Value for Money: 7.8
Food and Beverage: 7.4
Overall Experience: 7.6
A
Ashley
10
Pros:

Yes

2025-10-12 • via Nuitee
J
James
4
Pros:

Ice maker out, and dated. Staff was awesome, breakfast was great. Little dingy for price

2025-10-12 • via Nuitee
P
Patrick
10
Pros:

Great service!!! Fast and friendly! Great location.

2025-10-11 • via Nuitee
P
Pamela • family
10
Pros:

Amazing staff, clean room, great customer service for exhausted customers, friendly, accommodating for customers needs

2025-10-06 • via Nuitee
L
Liz • partner
10
Pros:

our check-in and check out clerks were both delightful and so helpful. Our breakfast was just perfect.

2025-10-06 • via Nuitee
T
Todd H • family
10
Pros:

Great place to stay

2025-09-28 • via Nuitee
D
David • family
10
Pros:

Clean sheets and towels

2025-09-07 • via Nuitee
B
Bryan
8
Pros:

Everything was ok.

2025-08-04 • via Nuitee
B
Brent
6
Good beds, old hotel
Pros:

The hotel was old a drab and smelled of mildew. The beds were clean and comfortable.

2025-07-27 • via Nuitee
S
Stacie • family
8
Pros:

The staff was very nice, the hotel was convient to Jefferson City/Carson Newman. It is an older property, but clean.

2025-07-22 • via Nuitee
A
Annie
8
Easy access to interstate
Pros:

Felt safe . Able
To rest on
Overnight trip. Breakfast was nice and the receptionist was super nice

2025-07-09 • via Nuitee
B
Brian • family_with_children
10
Pros:

The staff was so friendly. Fast check in, good food.

2025-06-20 • via Nuitee
L
Laurie • family
10
Pros:

Large refrigerator in room, keurig, very comfortable beds, extremely clean bathroom

2025-06-18 • via Nuitee
B
Betty • family
8
Pros:

We just spent the night traveling through the area . The staff was pleasant and accommodating and the rooms were clean

2025-06-18 • via Nuitee
O
Ogtay
10
Pros:

Excellent price in a beautiful town. Nice staff.

2025-06-12 • via Nuitee
R
robbin • partner
6
Pros:

Bed was clean but in reality building need wirk....breakfast was so so

2025-06-02 • via Nuitee
P
Pam
10
Pros:

Great stay! Highly recommended!

2025-05-31 • via Nuitee
W
Walter • family
10
Pros:

| Family
Waiting to check in an no one at front desk been waiting for 30 minutes Rebecca finally came to us and checked us in telling us reasons for not being at front desk is that (shes head of house keeping, an also she's does the maintenance,, and she stated she does payroll).my wife an myself where ready to leave this hotel, but we decided to stay we met an amazing person. Sonya helped us out due to a bad experience with one of there workers ( Rebecca ).. also met another coworker the general manager,explained the issue that happened this young man was very helpful

2025-05-27 • via Nuitee
S
Steven • partner
10
Pros:

Convenient access to I-40. Clean & comfortable room with nice & comfortable beds too.

2025-05-20 • via Nuitee
T
Trisha
8
Overall good stay
Pros:

Bed was a bit creaky, no hot water for tea/cocoa in the morning (had to ask for the server to get us some); comfortable bed, great water pressure, hot breakfast (but pancake machine needed help),

2025-04-15 • via Nuitee