Holiday Inn Express Hotel & Suites Nogales by IHG

Hotels
•
Holiday Inn Express
8.6 (204 reviews)
850 West Shell Road , Nogales , US
+1 520-281-0123

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Pets allowed
Laundry
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Review Highlights

Pros:
Friendly staff
Tasty breakfast / very good breakfast
Coffee available all day and night
Comfortable rooms / good mattresses
Lobby cleaned
Cons:
Rooms smelled of humidity
Rusted shower and noisy toilet
Very thin walls — can hear neighbors/hallway
Advertised pool not available
No pet area or outdoor space for pets

Categories

Cleanliness
7.2
Mixed: lobby was cleaned but several guests reported rooms smelled of humidity and bathroom fixtures showed rust; overall slightly below standard for the property.
Service
10
Staff described as very friendly and helpful; service impressions are consistently positive across reviews.
Location
8.6
Standard quality for this hotel tier.
Room Quality
6.8
Issues reported: thin walls (noise from neighbors/hallway), humid smell in rooms, rusted shower and noisy toilet — room quality below expectations.
Amenities
8.4
No pool or dedicated pet area was a clear negative (advertised pool not present and no outdoor pet space), but other basic amenities (breakfast/coffee available) were present, so overall slightly below top tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.5
Generally positive: several guests praised the breakfast (one called it 'riquísimo') and loved the always-available coffee; one guest called the breakfast merely 'good enough.'
Overall Experience
9.7
Overall impressions lean positive: multiple guests said they were comfortable, had 'no complaints' or 'muy bueno', with friendly staff and good breakfast offsetting some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location and Amenities

Situated just off I-19 and a short drive from the Mexican border, Holiday Inn Express Nogales offers free Wi-Fi, an outdoor pool, and cozy rooms with modern amenities.

Relaxation and Recreation

Unwind in the whirlpool, stay active at the fitness center and tennis court, or explore nearby attractions like Oasis Cinema and Tumacacori National Historic Park.

Deluxe Accommodations and Dining

Enjoy comfortable rooms with a flat-screen TV, coffee maker, microwave, and refrigerator. Start your day with a delicious hot breakfast buffet featuring a variety of options.

Book now to experience a perfect blend of comfort and convenience at Holiday Inn Express Nogales!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the pool is open from 10:00am until 10:00pm daily. .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUS

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 204 reviews
Cleanliness: 7.2
Service: 10
Location: 8.6
Room Quality: 6.8
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 9.5
Overall Experience: 9.7
A
Amanda • couple • us
1
2026-11-01 • via Nuitee
I
Ines • extended_group • us
7
No complaints
Pros:

I didn’t eat

Cons:

It’s fine

2026-10-08 • via Nuitee
A
Amanda • couple • us
8
2026-08-18 • via Nuitee
L
Lilia • couple • us
10
Pros:

Muy bueno

2026-08-12 • via Nuitee
M
Maria • family_with_children • us
5
Hmmmm seems nice but smelled like humid and walls to thin you can hear everything even running in the hallway and when s
Pros:

The lobby area was cleaned

Cons:

The rooms smelled like humidity. The bathroom shower is rusted and the toilet was loud when flushed it. And the walls are so thin you can hear everything the neighbors did

2026-07-19 • via Nuitee
F
Fernando Alfredo • solo_traveller • mx
10
Pros:

EL DESAYUNO RIQUISIMO, SE DESCANSA MUY BIEN EN SUS COLCHONES

Cons:

Todo bien

2026-05-14 • via Nuitee
L
Lupe • couple • us
8
Other than no pool or pet area, it was comfortable
Pros:

The breakfast wasnt great. But it was good enough. Loved the coffee and loved that it was available all day and night. The room was good size. The staff was very friendly.

Cons:

I didnt like that a pool was advertised, but didnt have one. I also didnt like that the hotel is advertised as pet friendly. They do allow pets, but there is absolutely no place to take your pets out to do their business. Not a patch of grass anywhere. No area for them to stretch and run around after being stuck in a car all day. No separate pet trash can with bags anywhere on the property.

2026-05-13 • via Nuitee
L
lidia • extended_group • us
10
2026-05-05 • via Nuitee
D
Del Toro • solo_traveller • us
10
Pros:

Pillows ,the bed, the comforter, the shampoo conditioner, and the breakfast omg to die for sooo delicious

Cons:

Their was really nothing everything was amazing

2026-05-01 • via Nuitee
A
Ada • solo_traveller • us
10
2026-04-09 • via Nuitee
G
Gabriela • family_with_children • mx
10
2026-04-08 • via Nuitee
T
tim • couple • ca
8
Pros:

closeness to the border

Cons:

highest priced hotel on trip plus the charge for 2 small dogs that don't shed and do no damage if that's the case when you have good dogs there should be a refund

2026-04-02 • via Nuitee
K
KimGriffin • family_with_children • us
10
Pros:

I was so glad to have the coffee in the lobby. We headed out very early and it was nice to have a good, fresh cup of coffee as we left. Thank you.

Cons:

Although I understand the methodology behind not having a coffee pot in every room, I missed having it there.

2026-03-30 • via Nuitee
J
Judith • extended_group • us
6
Okay
Pros:

Location

Cons:

Noise

2026-03-22 • via Nuitee
E
Evita • family_with_children • mx
10
2026-03-22 • via Nuitee
M
Miguel Angel • family_with_children • mx
5
Cobro sin especifica.
Pros:

Excelentes instalaciones

Cons:

Cobro adicional, sin saber que fue.

2026-03-20 • via Nuitee
M
MARCOS • couple • us
10
Limpeza impecavel e um atendimento simpatico e amavel
Pros:

Limpeza

2026-03-16 • via Nuitee
B
Beyliss • family_with_children • mx
9
Pros:

El Desayuno es lo mejor

Cons:

Detalles del baño

2026-03-16 • via Nuitee
M
Maria Magdalena • extended_group • mx
10
Estancia excelente en Holiday Inn
Pros:

El desayuno me pareció excelente, faltaría agregar únicamente jamón al omelet para que estuviera super completo, el café magnífico, recién molido y deliciosos los roles de canela

Cons:

Todo excelente, no tengo ninguna queja, tal vez que haya una botella de agua en la habitación para recibir al cliente

2026-03-08 • via Nuitee
A
Andy • family_with_children • us
6
2026-03-08 • via Nuitee