Cresthill Suites Syracuse

Hotels
8.6 (1355 reviews)
6410 New Venture Gear Drive , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated furnishings

Categories

Cleanliness
6.48
Multiple reviews mention cleanliness issues, with some rooms described as dirty and having bugs.
Service
9.45
Many reviews praise the staff for being friendly and attentive.
Location
8.99
Several comments highlight the good location of the hotel.
Room Quality
7.94
Some guests mentioned outdated furniture and a need for renovations.
Amenities
8.97
Amenities like kitchens and breakfast options received positive mentions.
Value for Money
8.43
Guests felt the stay was worth the price, though some noted the need for improvements.
Food and Beverage
9.48
Breakfast received consistently positive reviews for quality and variety.
Overall Experience
9.05
Overall, many guests would recommend this hotel, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Modern Suites with Kitchenettes and Free Wi-Fi
Indulge in the comfort of a fully equipped suite with a kitchen and complimentary Wi-Fi at Cresthill Suites Syracuse. Enjoy cable TV, coffee facilities, and a kitchen stocked with essentials for your convenience.

Convenient Amenities for Business and Leisure
Take advantage of our 24-hour gym, business center, on-site convenience store, and laundry facilities during your stay. Whether you're here for work or leisure, we have you covered with all the amenities you need.

Prime Location near Major Attractions
Located just 15 minutes from Syracuse Hancock International Airport and within proximity to the Museum of Science & Technology and Syracuse Symphony Orchestra, Cresthill Suites Syracuse offers a convenient stay with easy access to key attractions.

Book your stay now and experience comfort and convenience at Cresthill Suites Syracuse!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1355 reviews
Cleanliness: 6.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.05
A
Arrie • couple • us
3
2026-02-14 • via Nuitee
E
Elaine Tremblay • family_with_children • ca
9
Pros:

Bien situé, près de la I81.
Super déjeuner, personnel accueillant.
Je recommande.

2026-02-10 • via Nuitee
M
Marie • family_with_children • us
9
Pros:

Spacious, comfortable suite with all the amenities, full kitchen and bath. Kitchen bar seating doubles as an office workspace

Cons:

Strong perfume/fragrance/air freshener that persisted the whole stay.

2026-02-08 • via Nuitee
M
Michel • extended_group • fr
8
2026-01-26 • via Nuitee
C
Claire • solo_traveller • ca
8
Excellent value
Pros:

Location, price, gym, staff

2026-01-21 • via Nuitee
H
Hutchings • couple • us
10
2026-01-21 • via Nuitee
R
Ryan • solo_traveller • us
9
Stayed at several places surrounding this recently and will not look for another when I travel here.
Pros:

Lobby and rooms clearly renovated recently. Continental breakfast changes daily with good variety. Separated living room from bed room was perfect. Kitchen ware all provided in suite including cleaning items. Great gym compared to competitors.

Cons:

Some of the grout and carpet was dated and could be redone. It appeared that entrances via non-Lobby door was time boxed; this should be a 24/7 thing. There wasn't much else to not like, I will stay here again on my future trips to SYR.

2026-01-20 • via Nuitee
B
Benjamin • family_with_children • us
10
Pros:

Big beautiful rooms, quiet, comfortable, great value, nice staff, very clean

Cons:

There's not 1 thing I didn't like

2026-01-20 • via Nuitee
E
Elizabeth • couple • us
10
2026-01-20 • via Nuitee
K
Kimberly • solo_traveller • us
2
I won't stay here again.
Pros:

Nothing

Cons:

Dirty, didn't feel safe, windows on first floor unlocked, could see footprints on the bathroom floor. All the corners in the bathroom had dirt in them. All the furniture was broken and the couch was stained.

2026-01-20 • via Nuitee
J
Julie • couple • us
8
Clean, comfortable and spacious for a great price.
2026-01-20 • via Nuitee
J
Jacqueline • family_with_children • us
10
I will be booking here again !
Pros:

Staff were friendly and the facilities were clean and well stocked. Coffee and juice bar was available 24hours

2026-01-19 • via Nuitee
J
James • extended_group • us
8
Cons:

Shampoo and body wash containers were empty

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
8
2026-01-19 • via Nuitee
A
Alex • couple • us
10
2026-01-19 • via Nuitee
C
Claude • family_with_children • us
9
2026-01-19 • via Nuitee
K
Kristina • family_with_children • us
8
nice
Cons:

guy at front desk was rude and had an attitude we did not feel welcome we felt as if we were bothering him. next girl was awesome short hair I didn't get names

2026-01-19 • via Nuitee
R
Rachel • family_with_children • us
7
2026-01-19 • via Nuitee
D
Douglas • couple • us
7
2026-01-19 • via Nuitee
J
jason • extended_group • us
10
2026-01-19 • via Nuitee