Hilton Garden Inn Atlanta Northpoint

Hotels
•
Hilton Garden Inn
8.4 (362 reviews)
10975 Georgia Lane , Alpharetta , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent hospitality
Friendly staff
Good location
Cons:
Check-in issues
Amenities not working
Cleanliness concerns

Categories

Cleanliness
8.06
Multiple cleanliness issues were noted, but overall room was not dirty.
Service
9.53
Staff were friendly and accommodating, despite check-in issues.
Location
9.57
Well-lit and safe area, with close proximity to restaurants.
Room Quality
8.02
Minor chips and stains in the room, but generally comfortable.
Amenities
7.05
Many amenities were not functioning during the stay.
Value for Money
7.51
Paid a high price for the stay but encountered numerous issues.
Food and Beverage
8.56
Breakfast options were limited and misleading.
Overall Experience
8.93
Enjoyable stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:40

Property Description

Convenient Location
Located adjacent to North Point Mall and near the Big Creek Greenway, the Hilton Garden Inn Atlanta Northpoint offers easy access to shopping and outdoor activities.

Comfortable Accommodations
Each guest room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV, pay-per-view movies, HBO, and video games during your stay.

Amenities for Every Need
Take advantage of the outdoor pool, 24-hour business center, and on-site gym during your visit. Need transportation? Just ask for the local area shuttle service.

Experience the perfect blend of convenience and comfort at the Hilton Garden Inn Atlanta Northpoint. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 362 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 8.93
K
Kevin • family_with_children • us
8
2026-03-29 • via Nuitee
L
Leta • couple • us
10
Was good
Pros:

Excellent hospitality and facilities!

2025-11-04 • via Nuitee
A
Alicia • couple • us
10
Enjoyable
Pros:

Very good experience overall!

2025-10-30 • via Nuitee
F
frank • couple • us
10
Pros:

Each staff member we encountered was over the top friendly and gracious.

2025-10-27 • via Nuitee
W
Wyatt
8
Pros:

Clean & comfortable. Just what we needed!

2025-10-09 • via Nuitee
J
Jo • friends
8
Pros:

hallways on floor 3 were Warm and Damp

2025-09-27 • via Nuitee
L
Logan
6
Pros:

It is a well lit and safe corner of the area.

2025-09-25 • via Nuitee
S
Scott
2
Pros:

The check-in was horrible. I had made a reservation through orbit and the hotel didn't realize it and charged me for my room when I already paid through orbits so now I paid for a hotel twice on the same night. Once your orbit and wants you to the hotel can you please help me with this?

2025-09-19 • via Nuitee
T
Taliah • family
8
Pros:

I enjoyed my stay and loved the area surrounding the property. The staff were very nice and accommodating. There were a few minor chips and stains in my room, mainly in the bathroom, but I didn’t feel like the room was dirty it just may need a little updating and fixing up. I would absolutely stay here again next time I’m in the area!

2025-09-03 • via Nuitee
E
Eva Susana
10
Pros:

Nice and clean good area and restaurants close by

2025-09-01 • via Nuitee
M
Murat • extended_group • tr
8
2025-08-28 • via Nuitee
R
Robert • extended_group • us
9
2025-08-23 • via Nuitee
J
Jeff • couple • us
10
Outstanding staff and location. We will be back
Pros:

My only question about breakfast is wheres the bacon

2025-08-19 • via Nuitee
B
Badari
10
Pros:

Excellent hotel, in a nice area

2025-08-09 • via Nuitee
E
Eddie
10
Pros:

Really nice stay overall

2025-07-25 • via Nuitee
D
Dominique • family
2
Pros:

Nice property however multiple things were wrong the night I visited. Door locks were inoperable. Staff had to walk you up every time you had to leave your room. The pull out bed in one of our rooms wasn’t working so we had to swap rooms with our party. Also our room was booked and advertised as free breakfast but when we got there the lady said we didn’t pay for the correct kind of breakfast to have whatever we want. We only were given one option so we felt that was misleading and rude of her to stop us from eating. Overall we paid a lot for the stay and were not happy.

2025-07-25 • via Nuitee
R
Robert • couple • us
1
Pros:

The key system did not work, so we could not get into our room at our leisure. We had to wait for the maintenance person to let us in EVERY TIME.
Sat outside at the fireplace and went to go to our room, and there was no one at the desk. There was a sign to call this number because we still could not get into our room.
The manager at the desk said this has been an ongoing problem.

2025-07-23 • via Nuitee
J
James
4
Pros:

Location

2025-07-22 • via Nuitee
N
Nicole • family
2
Pros:

Guests should be told in advance if the property is being in the progress of updates. The card key system was down my whole hotel stay. We had to be escorted up to the room by a hotel representative every time we left the room. The pillows inside the pillowcase were old, with a yellow tinge to them. The air vent in the bathroom was not working at all. Plus, the air vents in the room were dirty. The air conditioning was not working in the lobby area, which I’m sure was uncomfortable for the staff. The bright spot of the stay was the friendly staff at the front desk. This was an unexpected disappointment from a Hilton brand hotel.

2025-07-14 • via Nuitee
A
AMY
2
Pros:

Upon arrival in the hot, muggy lobby, the employee greeted me with a laundry list of things not working or available: pool is closed, exercise room ia closed and the door locks are not reliably working.

2025-07-14 • via Nuitee