The Suite Inn

Hotels
Independent
5.4 (179 reviews)
2520 Tower Rd, Rapid City, South Dakota, 57701 , Rapid City , US

Facilities

Free breakfast
24-hour front desk
Golfing nearby
Free breakfast
Internet access in public areas - high speed
Smoke-free property
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free breakfast to go
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms
Noise disturbances

Categories

Cleanliness
4.15
Issues with hair in the shower and comments about the room not being as pictured imply cleanliness could be improved.
Service
7.15
Staff were described as friendly, but there are mentions of inadequate assistance with issues.
Location
7.65
Located in downtown, noted as a positive aspect despite other complaints.
Room Quality
3.65
Numerous complaints about uncomfortable beds, noise, and inadequate room features.
Amenities
6.15
Basic amenities mentioned, but several issues were highlighted about the room setup.
Value for Money
5.15
Guests felt the price did not reflect the quality and conditions of the stay.
Food and Beverage
4.15
Coffee was described poorly, indicating dissatisfaction with the beverages offered.
Overall Experience
5.15
Mixed feelings overall, with several positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:59

Property Description

Complimentary Breakfast and Onsite Parking
Indulge in a daily on-the-go breakfast and enjoy the convenience of free self-parking during your stay at The Suite Inn.

Business Traveler Friendly
Our hotel offers wired internet access, a business center, and a 24-hour front desk, catering to all your work-related needs.

Convenient Location
Discover Rapid City's attractions just minutes away from the hotel. Explore Monument Health, the Museum of the American Bison, and more within a short drive.

Make The Suite Inn your home in the heart of Rapid City. Book now for a memorable stay!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5.4
Based on 179 reviews
Cleanliness: 4.15
Service: 7.15
Location: 7.65
Room Quality: 3.65
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 4.15
Overall Experience: 5.15
M
Matthew
10
A 5 Star Rating For An Unexpected Extended Stay
Pros:

The room exceeded my expectations for a solo person, was not expecting to need to extend my stay here, but this place is perfect for myself. The room is spacious for a solo person and even couples (had guests), with plenty of storage space, and was very cleam. The bed & couch were comfy & modern, there is a full sized fridge along with a great mounted smart tv, it was easy to connect to my streaming services. The couch can turn into a futon as well.

The workers are all friendly and great, It was very simple & easy to extend my stay, and Zach was very incredible & professional.

Only things I would suggest for more "comfort" would be a rug in the room and a small/mid sized chair.

2025-10-10 via Nuitee
J
JOHN OR DARLENE
10
Pros:

WE HAD NO ISSUES, THEY WERE VERY HELPFUL..ALL THE WORKERS WERE VERY NICE .
WE WOULD RECOMMEND TO ANYONE WHO WANTED CLEAN ROOMS AND NICE WORKERS.

2025-10-02 via Nuitee
X
Xavier
10
Pros:

The Suites Inn great stay for the price excellent staff Qwen and Darshane where awesome and very inviting and so accommodating id recommend staying here.
Very clean rooms spaces and i had a Full fridge with a huge TV i just loved thank you Xavier Davis New Zealand 😃🙏💜

2025-09-29 via Nuitee
M
monet family
10
Pros:

Parking was tight. But its right in the heart of downtown which is perfect.

2025-09-28 via Nuitee
I
Ivan
6
Pros:

This was not spectacularly bad or good. The pillows were the thickness of pancakes, the bed was uncomfortable, I woke up with a sore lower back and had 350 miles to ride on my motorcycle the next day! No desk in the room, had to sit on the bed to work on my laptop. The staff was not unfriendly but also not eager to help. Bad coffee in the morning too, made in those horrid silver percolators that burn the coffee. So, not good but definitely not the worst I have went to either.

2025-09-24 via Nuitee
S
Scott
2
Worst hotel ever!!!
Pros:

We did not stay there, people who were on drugs were hanging out in the parking lot and inside the same. Needless to say we didn't stay. They were charging people a hourly rate for rooms. This hotel should be closed down by the police.

2025-09-24 via Nuitee
N
nathan
10
Pros:

Friendly staff clean rooms and lobby

2025-09-19 via Nuitee
C
Carol
8
Pros:

Friendly staff. Wonderful water pressure

2025-09-18 via Nuitee
J
Julia
2
Pros:

There was hair in shower....ppl upstairs above me were very very loud late in the night....bums asking for change....freezing in room ....I did like that someone is trying their best at having a motel so kudos to that person or persons

2025-09-18 via Nuitee
J
Jorge
8
Pros:

W

2025-09-17 via Nuitee
O
Olivia
10
Pros:

Friendly and clean environment

2025-09-16 via Nuitee
L
LuAnn family
10
Pros:

Old property but clean with good staff

2025-09-09 via Nuitee
J
Jim
4
Nope
Pros:

We were not in a room like you have pictured. We were in a dingy poorly lit basement. Mold on the bathtub grout. Locked out of room when our key and the master card would not work.
The staff were wonderful & helpful. The only thing that raised their score

2025-09-07 via Nuitee
K
Kerry
10
Pros:

Cool place to stay.

2025-09-06 via Nuitee
D
Dana family
2
Pros:

Couldn’t shut the bathroom door all the way because there was 7”x 8 “x 2” big hump in the subfloor. Had to go redo all the key cards for the first 3 nights of the 4 we were there. We were not located in the same building as the office, Had to walk out to the sidewalk and up a hill every time, and it would be late at night 1-1:30 in the morning…. Sketchy!! Had to rebuild the bed frame on 1st morning , it fell apart on 2 different corners while I was sleeping , the fan didn’t work in the bathroom. No outlet by the mirror, outlet options were bathroom, between the 2 beds or behind the refrigerator!! 4 people in a room accessible outlets should be available at least near the other mirror and not behind a nightstand or a full size refrigerator. 3 pillows per bed, and each one was about 3 inches tall, I would say they were probably a $2 pillow from Walmart that had been there for 6-9 months. Had to use a sweatshirt or two under my pillow just so my head wouldn’t be basically laying completely flat on the bed. Absolutely ridiculous, the room as a whole did not even come close to the pictures that are online for viewing. It felt like a bait and switch!! The room next to us had a huge puddle outside of their room in the hallway , where there bathroom was located. 👎👎👎👎👎

2025-09-01 via Nuitee
M
Maria
4
Noises
Pros:

The noise on the 3rd floor was terrible and try to change room and they did not want to. The manager none of them help enough to keep the noise. I did not know that was going to be like that, I hope never stay in this place.

2025-09-01 via Nuitee
C
Connie
6
Pros:

We had a hard time finding the office. There was no closet, there was no glasses, no Kleenex, no luggage rack. There was a giant full size refrigerator.

2025-08-29 via Nuitee
V
Verified traveler
2
Pros:

They are trying but they need to hire professional remodeler

2025-08-24 via Nuitee
S
Stefahno
10
Great place to stay
Pros:

It was great given the late hours i checked in i would stay here again if im ever in town

2025-08-24 via Nuitee
A
Ahmad
2
Pros:

Terrible

2025-08-24 via Nuitee