Sheraton Grand Sacramento

Hotels
•
Sheraton
8 (403 reviews)
1230 J Street , Sacramento , us

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Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Self parking (surcharge)
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Reception hall
Exercise/lap pool
Swimming nearby
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great party location
Cons:
Access issues to front desk and amenities
Expensive food and drink pricing

Categories

Cleanliness
6.71
Mentioned issues with cleanliness and overall quality in reviews.
Service
9.68
General service quality is good and standard for a hotel of this tier.
Location
8.72
Great downtown area close to many attractions.
Room Quality
9.17
Rooms are described as clean, quiet, and comfortable.
Amenities
7.7
Issues with access to amenities like breakfast and wifi.
Value for Money
6.16
Perceived feeling of being fleeced by the property.
Food and Beverage
7.21
Complimentary breakfast issues and inflated prices for food and drinks.
Overall Experience
8.68
Varied experiences; some enjoyed the party atmosphere despite other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:06

Property Description

Historic Building Charm
Step into a piece of history at our hotel located in the beautifully restored Public Market Building.

Luxurious Accommodations
Unwind in our signature Sweet Sleeper beds and enjoy modern amenities like air conditioning, flat-screen TV, and a coffee machine in every room.

Convenient Location
Explore Sacramento with ease - we're just steps away from the Convention Center and a variety of attractions. Book now for a memorable stay at the Sheraton Sacramento!

Important information:

A valid credit card is required at check-in. Cash payment is accepted at departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 37 per day.

Location

Guest Reviews

8
Based on 403 reviews
Cleanliness: 6.71
Service: 9.68
Location: 8.72
Room Quality: 9.17
Amenities: 7.7
Value for Money: 6.16
Food and Beverage: 7.21
Overall Experience: 8.68
H
hazel • couple • us
10
Pros:

The coffee was very disappointing they only provides with 2 creamers ( u needed min 6 for two people and double the sugar packets
Coffee was not enjoyable ;(

2026-06-24 • via Nuitee
R
Rosetta • couple • us
10
2026-06-24 • via Nuitee
N
Nathan • couple • us
10
Nice place downtown
Pros:

Close and convenient

Cons:

Parking

2026-06-22 • via Nuitee
D
Diane • couple • us
8
Pros:

Location is very good.

Cons:

Valet parking is expensive but Sacramento is an old city and has not caught up with car travel.

2026-06-20 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-06-19 • via Nuitee
A
Angela • extended_group • us
7
2026-06-15 • via Nuitee
T
tan822 • Family • Oakland, California
10
Great hotel
Pros:

Great hotel! Recently rennovated - I see previous comments about noisy construction, which seems to be complete. Rooms are comfortable and spacious, the hotel restaurant/ coffee shop/ bar is great and serves food until 1am. Location is central. Check out the midtown farmer's market on Saturdays, only about a 10 minute walk.

2026-06-13 • via Tripadvisor
R
robert • couple • ca
5
Won’t be returning to this facility
Pros:

Yes. Bed was comfortable and staff was excellent from front desk through Cleaning. Valet outside could perhaps know a little more about the area would help needed.

Cons:

Room service was terrible from the paper bags to Styrofoam dishes the plastic utensils. Try cutting an expensive steak with plastic. Amenities that used to be available such as robes are no longer around. You need to train your valets better to assist incoming passengers to knowing what’s available around the area for questioning guests.

2026-06-10 • via Nuitee
A
Alex • couple • us
10
2026-06-09 • via Nuitee
C
Claudia • family_with_children • us
10
2026-06-08 • via Nuitee
T
Tieteeanna • couple • us
10
2026-06-08 • via Nuitee
P
Paul • couple • us
10
2026-06-07 • via Nuitee
M
Malepeai • extended_group • us
8
Pros:

It was nice

Cons:

Only 1 elevator was working . We had to wait 20 mins

2026-06-06 • via Nuitee
I
Isaac • extended_group • us
8
2026-06-03 • via Nuitee
M
mauijim96761 • Solo travel • Lahaina, Maui, Hawaii
10
Another amazing stay
Pros:

This was my second time staying at the Sheraton Grand and would certainly come back again. The associate who checked me in was very polite and thanked me for being a Bonvoy platinum elite member. I was upgraded to a very spacious suite with beautiful city views on the 13th floor. The club lounge always had wonderful offerings and was nice to be able to unwind there. The valet attendants were also spot on every time I needed my car. I'll be back again when I'm visiting Sacramento.

2026-05-28 • via Tripadvisor
K
Kiana • couple • us
10
Pros:

Clean friendly no problems

Cons:

Parking was

2026-05-27 • via Nuitee
C
Carol • couple • us
5
I probably would not stay unless I inspected the room first
Pros:

The bed we’re comfortable and staff kind

Cons:

The bathroom was filthy we had to clean the bathroom. It had hair in the sink and floor

2026-05-26 • via Nuitee
J
Juanita • couple • us
10
2026-05-26 • via Nuitee
F
FrontRangeTraveler • Couples
4
2 star at 4 star+ prices
Pros:

Understaffed. 10 + minute wait for elevators. Loud dance music outside makes it impossible to sleep.
Gougey coffee shop -$14 for 2 plain coffees. No bellman.
Minimal room amenities at premium prices…surely better choices.
I would never stay here again unless we had an event here.
Just say no.

2026-05-25 • via Tripadvisor
E
Eddie • family_with_children • us
10
perfect location
Pros:

location

Cons:

nothing

2026-05-25 • via Nuitee