Red Lion Hotel Gillette

Hotels
5.6 (396 reviews)
2009 S. Douglas Highway , Gillette , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Affordable prices
Cons:
Dirty rooms
Poor service
Broken amenities

Categories

Cleanliness
2.56
Multiple reviews mention dirty and disgusting conditions, along with unclean rooms.
Service
7.03
Service was inconsistent and lacking, with issues in reservations and staff attitude noted.
Location
8.57
Location was convenient for guests’ needs, mentioned positively.
Room Quality
3.52
Guests reported issues with room conditions, including broken AC and unsatisfactory amenities.
Amenities
4.55
The pool and hot tub were closed, and facilities were in poor condition.
Value for Money
6.51
Given the low prices, some guests felt they received a decent value despite the negatives.
Food and Beverage
7.56
Breakfast was noted to be surprisingly good by several guests.
Overall Experience
4.53
Overall, guests expressed disappointment with their stay due to multiple issues, but some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:22

Property Description

Luxurious Accommodations and Convenient Location

Conveniently situated near Interstate 90, the upscale Ramada Plaza by Wyndham Gillette Conference Center offers easy access to popular attractions like Keyhole State Park and Gillette Thunder Speedway.

Superior Amenities for a Comfortable Stay

Guests can enjoy complimentary high-speed internet, local calls, and weekday newspapers, along with access to a fitness center, steam room, indoor pool, and hot tub. Business travelers benefit from voicemail, spacious work desks, and a well-equipped business center.

Impressive Event Facilities and Special Services

With banquet and meeting spaces for up to 300 people, professional catering services, and well-appointed guest rooms featuring modern amenities, including suites with extra comforts, the hotel is perfect for hosting both social and business events.

Book your stay at Ramada Plaza by Wyndham Gillette Conference Center for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GCC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.6
Based on 396 reviews
Cleanliness: 2.56
Service: 7.03
Location: 8.57
Room Quality: 3.52
Amenities: 4.55
Value for Money: 6.51
Food and Beverage: 7.56
Overall Experience: 4.53
R
Ryan solo_traveller us
7
2026-05-28 via Nuitee
K
Kait solo_traveller us
1
2026-05-25 via Nuitee
M
Ma u solo_traveller de
10
2026-05-19 via Nuitee
P
Pauly family_with_children us
4
2026-05-18 via Nuitee
B
Blaine Huls solo_traveller us
1
Cons:

Place was filthy ac was broken

2026-05-06 via Nuitee
M
McCade solo_traveller us
9
2026-05-05 via Nuitee
E
Elizabeth solo_traveller us
2
Pros:

The breakfast

Cons:

Everything else no Heat not air our shower know was broken it was horrible

2026-05-04 via Nuitee
A
Abraham extended_group us
1
2026-05-03 via Nuitee
D
Debi Keyzer solo_traveller us
6
2026-04-23 via Nuitee
L
Logan couple us
2
2026-04-20 via Nuitee
S
Sarah family_with_children us
1
Don't go until remodel is complete
Pros:

Location and staff did amazing to their ability

Cons:

Pool closed permanently
No ac
Main light in room didn't work
Phones don't work/can't call the hotel

2026-04-19 via Nuitee
A
Ashley family_with_children us
1
2026-04-13 via Nuitee
K
Kyra couple us
1
2026-04-13 via Nuitee
B
Beutle-Spilchuk family_with_children ca
1
Buyer be ware on this one….
Pros:

Staff was welcoming!

Cons:

Pool wasn’t working, first room we couldn’t open door and second room was so dirty, floors sticky, bathtub dirty,Coming out of elevator a dog came running down the hallway and my husband had to move our grand children out of the way while the dog jumped all over him scratching his arm, the dog was not friendly. Staff member came running.

2026-04-13 via Nuitee
K
Keith family_with_children us
5
Pros:

The front desk lady was nice amd helpful.

Cons:

The door to the room stuck. It was hard to shut and we had to slam it. The thermostat was set to about 75 which was too hot for us to sleep but it was stuck. The lady who I assume was in charge of the breakfast just looked at my child when she smiled at her.

2026-03-29 via Nuitee
B
Brad couple us
1
will never stay there
Pros:

nothing

Cons:

the air condition did not work. the rooms were 80 degrees to where we left

2026-03-23 via Nuitee
L
LeAnn family_with_children us
10
2026-03-16 via Nuitee
A
Amber couple us
1
Moldy breakfast no heat hard time getting towels fron the desk. The phone to the desk didn’t even work
Cons:

Needs lots of repairs. No heat gave me a space heater. Didn’t have towels in fact there was dirty ones in the shower

2026-03-07 via Nuitee
S
Samantha family_with_children us
10
2026-03-05 via Nuitee
L
Lesa family_with_children us
6
Overall experience wasnt too bad except for it being too hot in the rooms. Staff was very good
Pros:

It was VERY hot in our rooms. No way to really adjust the temp and no air conditioner. We were very pleased with the staff. The toilets didn't flush well.

Cons:

Temperature in the rooms was way too hot. And toilet didn't work properly.

2026-03-02 via Nuitee