Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1989 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
L
Luca • solo_traveller • it
8
2026-04-17 • via Nuitee
A
Anais Urbina Astacio • solo_traveller • be
9
2026-04-15 • via Nuitee
Ömer • family_with_children • de
8
Gute Lage
Pros:

Die Lage war echt gut. Kann man überall per Fußweg erreichen. War alles ok bei Hotel .typisch 4 Sterne Hotel.

2026-04-13 • via Nuitee
K
Koenraad • solo_traveller • be
7
Goed behalve een wat rommelig ontbijtbuffet.
Pros:

De ligging was perfect. Personeel vriendelijk. Alles netjes in orde.

Cons:

Het ontbijtbuffet was nogal rommelig en niet tijdig aangevuld. Leek me te weinig personeel om alles in goede banen te leiden.

2026-04-13 • via Nuitee
B
Brebion • solo_traveller • fr
10
2026-04-13 • via Nuitee
H
Haiya • family_with_children • fr
5
Cet hôtel ne mérite pas 4 étoiles.
Pros:

Le lit est plutôt confortable. Le service du bar est sympa.

Cons:

L’ensemble de l’hôtel ne vaut pas un 4 étoiles. Le lavabo est un peu bouché, l’eau s’écoule mal, et les WC sentaient mauvais ; il y avait vraiment un problème de canalisation, je pense. Les équipements sont vieillots ; même un 3 étoiles serait mieux que ça.

2026-04-13 • via Nuitee
J
John • family_with_children • eg
10
2026-04-13 • via Nuitee
F
Frederic • extended_group • be
8
2026-04-13 • via Nuitee
Χρύσα • family_with_children • gr
9
2026-04-12 • via Nuitee
C
Cedric • family_with_children • fr
4
Pros:

Hôtel propre et personnel de l’accueil souriants et agréables

Cons:

La salle de fitness est très petite et vétuste en appareil les chambres sont vieille et ne sont pas digne d’un 4 étoiles avec une décoration digne des logements sociaux

2026-04-12 • via Nuitee
T
TERNISIEN • couple • fr
8
2026-04-11 • via Nuitee
C
caroline • family_with_children • be
9
Top
Pros:

Parfait pour aller au zénith et euralille

2026-04-10 • via Nuitee
S
STEPHANE • couple • nl
10
Très bon Novotel..
Pros:

Tout très bien

Cons:

Rien à signaler

2026-04-09 • via Nuitee
E
Elie • family_with_children • gb
6
2026-04-08 • via Nuitee
A
Anthony • solo_traveller • fr
9
2026-04-07 • via Nuitee
M
Marie • family_with_children • be
10
Séjour au top
Pros:

Personnel au top , serviable ,souriant que soit à la réception ou au bar
Chambre très propre , équipements en suffisance
Merci pour la gentille attention à l occasion du week-end de pâques.
Pro hé du zénith
Séjour au top

PS: merci à la dame de l accueil pour la photocopie des billets et à la dame du bar (fan de Disney également) pour la petite séance papotage
On reviendra c est sûr

2026-04-07 • via Nuitee
N
Nicholas • extended_group • gb
7
2026-04-07 • via Nuitee
I
Imanne • solo_traveller • fr
9
2026-04-06 • via Nuitee
G
Gita • family_with_children • gb
10
2026-04-06 • via Nuitee
I
Istina • family_with_children • lu
9
2026-04-06 • via Nuitee