Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2108 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
Y
Yusuf • family_with_children • nl
9
2026-05-23 • via Nuitee
F
Fabien • solo_traveller • fr
10
Hotel parfait
Pros:

Hôtel calle et bien placé.
Petit déjeuner bien fourni.

2026-05-22 • via Nuitee
M
Marie-Claude • couple • gp
8
Chambre confortable ! personnel acceuillant ,c’est un hôtel que je recommande
Pros:

tout était bien sauf petits détails à corriger.
j’ai apprécié le séjour

Cons:

les chevets beaucoup trop étroits .
le fait d’avoir coller deux lits !
résultat le lit paraissait immense dans la chambre et cette taille était disproportionnée par rapport à la chambre

2026-05-20 • via Nuitee
K
Keith • couple • gb
8
Great for a city stage.
Pros:

Good location and a good restaurant onsite. Great after a long day. Did not take breakfast as we had a very early start.Easy access to both main stations and the metro.

2026-05-19 • via Nuitee
F
fabrice • solo_traveller • fr
8
bien mais avec quelques moins
Pros:

l'espace de la chambre, le choix du petit dejeuner , un restaurant spacieux,
ave le personnel souriant et dynamique.

Cons:

un peu froid dans la chambre, reglage clim difficile pour arreter la clim, ou mettre plus chaud
beaucoup d'attente pour prendre la clé, et idem au depart pour avoir une facture , etc...
qualité du jus de fruits assez moyen ! dommage
les oeufs brouillés industriel et non fait maison
bacon moyen pas crispy

2026-05-19 • via Nuitee
J
Joyce • couple • nl
8
2026-05-18 • via Nuitee
G
Guillaume • solo_traveller • fr
8
Pros:

Emplacement, accueil, propreté des lieux, confort

2026-05-18 • via Nuitee
J
Joyce • solo_traveller • nl
9
2026-05-17 • via Nuitee
H
Hanatou • family_with_children • be
8
2026-05-14 • via Nuitee
K
Katleen • family_with_children • be
7
Pros:

Dichtbij station

Cons:

Basic kamers

2026-05-13 • via Nuitee
M
Marc • family_with_children • lu
10
Pros:

Preis, zentral, sauber, gutes Frühsrück

2026-05-11 • via Nuitee
H
Hocquet • couple • be
8
Bon séjour, nous avons aimé la proximité du Zenith et de la gare, parfait pour passer une nuit
Pros:

proximité avec le Zenith
accueil chaleureux et personnel sympathique
bon petit dejeuner
calme
chambre spacieuse et propre
produits rituals

Cons:

oreillers trop mous
trous de mite dans les tentures
sdb à rafraichir ( plafond )
pas de charcuteries au petit dej ( que du jambon)
pas d'essuie pour pouvoir couper sa baguette sans mettre la main dessus

2026-05-11 • via Nuitee
M
Mohamed • family_with_children • fr
9
2026-05-10 • via Nuitee
S
Simon • family_with_children • fr
7
2026-05-09 • via Nuitee
J
Jérôme • family_with_children • fr
10
2026-05-09 • via Nuitee
W
Wayne • family_with_children • gb
10
2026-05-08 • via Nuitee
G
Global Touch Management&Consultancy • solo_traveller • nl
10
Pros:

De faciliteiten

Cons:

Alles ok

2026-05-06 • via Nuitee
H
Huseyin • family_with_children • nl
7
Het was ok.
Pros:

Plaats en ontbijt

Cons:

Het bed en de kussens

2026-05-05 • via Nuitee
C
Corina • family_with_children • nl
4
Wij gaan eigenlijk altijd naar novotel. Echter dit keer is het tegengevallen.
Pros:

De locatie was fijn. Je loopt zo de stad in. Cocktails waren heerlijk uit de bar

Cons:

Het ontbijt was eigenlijk heel karig. Bijna alles was op en werd niet bijgevuld om 10:30. Ontbijt is tot 11uur. Men was drukker met opruimen dan met bijhouden. De vloer in de ruimte plakte aan alle kanten.

2026-05-04 • via Nuitee
P
pierre • family_with_children • be
9
2026-05-04 • via Nuitee