Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2152 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
S
sylvie • solo_traveller • fr
9
Séjour parfaig
Pros:

L’hôtel est idéalement placé par rapport aux gares et pour visiter le vieux Lille. Le personnel est accueillant et réactif, le hall et le bar sont très agréables.
Les chambres sont grandes et climatisées, la climatisation n’étant pas trop bruyante.

Cons:

Le quartier est vraiment très mal fréquenté.
Il serait judicieux que l’hôtel conseille de réserver le parking effia situé à côté de l’hôtel car il est souvent complet.

2026-06-25 • via Nuitee
B
Ballentine • solo_traveller • gb
8
Pros:

Handy location and free water on tap

2026-06-23 • via Nuitee
C
Christine Hilke • solo_traveller • de
10
Pros:

Super freundliche Leute, gute Betten und gemütliche Kissen und Decken. Sehr sauber!

2026-06-22 • via Nuitee
I
ILIA • family_with_children • nl
4
2026-06-22 • via Nuitee
N
Niels • solo_traveller • de
8
2026-06-19 • via Nuitee
A
Ai • solo_traveller • jp
8
2026-06-17 • via Nuitee
S
SO77 • solo_traveller • fr
8
2026-06-17 • via Nuitee
W
Wisconsin • family_with_children • us
8
Great location, Excellent breakfast.
Pros:

Excellent Breakfast , Great location.

Cons:

No comment.

2026-06-16 • via Nuitee
G
Giovanni • extended_group • de
9
2026-06-15 • via Nuitee
M
marie • family_with_children • fr
10
Pros:

Personnel de l’accueil adorable lors de notre arrivée !
Petit dej copieux, de quoi ravir petit ou grand !
Merci Novotel, jamais déçu !

2026-06-14 • via Nuitee
M
Marie-Louise • solo_traveller • be
8
2026-06-13 • via Nuitee
M
marion • solo_traveller • fr
8
Comme attendu
Pros:

L’emplacement proche du zénith ainsi que la grd place !!
La disponibilité et l’amabilité du personnel quel que soit son rôle. La carte du restaurant.

Cons:

J’ai trouvé ma chambre défraîchie , propre mais pas en adéquation avec le prix payé. Les installations sanitaires sont à changer ( barre et installation de douche, pas assez de lumière en sdb, wc sans brosse ), moquette abîmée

2026-06-12 • via Nuitee
A
Anne • solo_traveller • gb
7
Comfortable stay
Pros:

Comfortable room - we’d needed to book a last minute room due to French train strikes - thanks for that- an additional cost to our holiday.
Hood location near train stations.
We slept really well- Quiet.
Lovely staff- helpful and friendly.

Cons:

Expensive for the quality of the room- pretty basic.

2026-06-11 • via Nuitee
E
Emmanuelle • family_with_children • ch
7
Escale avant vacances
Pros:

La chambre était dotée d'un lit double et d'un canapé lit double, rendant la chambre quelque peu étroite. Les équipements sont corrects mais la literie ne nous a pas convaincu. Le personnel était très sympa surtout avec les enfants. Le petit déjeuner correct. La situation géographique est excellente.

Cons:

La literie mais c'est une question de goût.

2026-06-11 • via Nuitee
L
Leonard • solo_traveller • ca
9
Very comfortable and modern room and facilities. Good breakfast buffet. Very friendly and helpful staff.
Pros:

Location next to Lille Flanders central train station and easy walk 25 min to centre

2026-06-11 • via Nuitee
T
Tapis • solo_traveller • be
9
2026-06-08 • via Nuitee
A
Aurélie • family_with_children • fr
8
2026-06-08 • via Nuitee
D
David • couple • fr
8
2026-06-06 • via Nuitee
B
Beverly • solo_traveller • us
6
There’s nothing spectacular about this hotel - it’s a dated business commuter hotel near the main railway stations. Staf
Pros:

Reasonably convenient for work.

Cons:

Very tired rooms that could use an upgrade. The shower in particular was super disappointing - more of a damp mist than rainfall. Come on Novotel - you can do better!

2026-06-05 • via Nuitee
N
negre • solo_traveller • fr
10
Pros:

Tout, de l'entrée jusqu'au départ

Cons:

Néant

2026-06-03 • via Nuitee