Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1989 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
V
Véronique • family_with_children • be
8
2026-02-14 • via Nuitee
S
Sonia • family_with_children • fr
8
2026-02-14 • via Nuitee
J
jerome • solo_traveller • fr
8
2026-02-13 • via Nuitee
J
Joana • family_with_children • fr
10
2026-02-13 • via Nuitee
S
singh • solo_traveller • be
9
2026-02-12 • via Nuitee
K
Kevin • couple • fr
9
2026-02-12 • via Nuitee
C
caroline • couple • fr
9
Weekend sur Lille
Pros:

L emplacement, la qualité du petit déjeuner. Le restaurant le soir

Cons:

Un serviette de bain était sale. Dommage cela fait baisser mon appréciation globale de l hôtel.

2026-02-09 • via Nuitee
G
Gregoire • extended_group • fr
7
2026-02-09 • via Nuitee
L
Lesley • family_with_children • gb
8
2026-02-08 • via Nuitee
C
Cain • extended_group • be
8
2026-02-01 • via Nuitee
D
Diane • family_with_children • fr
9
2026-01-31 • via Nuitee
E
Ekaterina • family_with_children • fr
9
2026-01-30 • via Nuitee
M
MARIKA • family_with_children • be
9
Relaxing weekend and great hotel.
Pros:

Close to the centre and railway stations. Great staff and child friendly. Nice bar and space to relax. Excellent breakfast and good choice of food in the restaurant.

Cons:

Pillows are a bit lumpy.

2026-01-29 • via Nuitee
M
maria • solo_traveller • fr
8
2026-01-28 • via Nuitee
D
david • couple • fr
3
Pas de la hauteur de la réputation de la chaîne
Pros:

Proximité pour mon déplacement

Cons:

Odeur d’eaux usées remontantes au lavabo
Commande dîner en chambre refusé si je ne descendais pas payer avant le service
Samedi soir impossible de dormir avant 2h car fête organisée au restaurant de l’hôtel

2026-01-27 • via Nuitee
A
ABDELLATIF • family_with_children • ma
9
Pros:

Position de l’hôtel

Cons:

Tous va bien

2026-01-27 • via Nuitee
O
Osman Sinan • extended_group • tr
8
2026-01-27 • via Nuitee
C
cédric • couple • be
10
Parfait
Pros:

Le personnels a l’écoute et d’une gentillesse

2026-01-26 • via Nuitee
A
Alexia • couple • fr
7
Cons:

Impossible de dormir avant 2h du matin. Trop de bruits dans la cours en contre bas de la chambre

2026-01-26 • via Nuitee
J
Jansou • family_with_children • be
9
Week-end
Pros:

L'hôtel n'est pas loin du Zénith, les chambres sont agréables et la literie confortable.
Le personnel est accueillant.
Le petit déjeuner est très bon et varié.

Cons:

Le manque de respect de certains voisins qui claquent les portes... l'hôtel n'y peut pas grand chose. L'insonorisation des chambres n'est pas extraordinaire.

2026-01-26 • via Nuitee