Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1989 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
F
Florence • couple • fr
9
Hôtel parfaitement adapté a mes attentes.
Pros:

Petit déjeuner de qualité
Emplacement idéal a 2 pas de la gare et proche du centre
Chambre vaste et lumineuse

Cons:

La robinetterie du lavabo, pas pratique.
La chasse d'eau peu vorace (chambre 306)

2026-03-05 • via Nuitee
R
Rame • couple • fr
10
Un très agréable séjour
Pros:

Personnel à l'écoute, disponible, efficace et professionnel.

2026-03-05 • via Nuitee
S
Sujay • family_with_children • nl
8
Great location. Parking close to Hotel. Value for money.
2026-03-05 • via Nuitee
L
Luca • couple • fr
8
2026-03-03 • via Nuitee
A
Albert • extended_group • fr
7
2026-03-03 • via Nuitee
L
Laurence • solo_traveller • fr
8
parfait
Pros:

L'emplacement et la taille de chambre

Cons:

rien

2026-03-03 • via Nuitee
N
Nacera • family_with_children • fr
10
Pros:

Tout était parfait ! Je recommande cet hôtel pour un hébergement 100% confort ! Au top ! Et le personnel très chaleureux, serviable et accueillant. Excellent emplacement.

Cons:

Rien a signaler.

2026-03-02 • via Nuitee
J
Jane • family_with_children • be
10
2026-03-02 • via Nuitee
A
Andy • family_with_children • fr
7
2026-02-28 • via Nuitee
F
François • family_with_children • be
10
2026-02-27 • via Nuitee
D
Deyonghe • family_with_children • be
9
SUPER
Pros:

Tout était parfait... Chambre un peu petite, pas beaucoup d'espace pour circuler.

Cons:

Rien

2026-02-27 • via Nuitee
J
Jeffrey • couple • gb
7
Efficient, comfortable
Pros:

Good location

Cons:

Felt a little ‘tired’ and needs a refurbishment

2026-02-26 • via Nuitee
C
Cindy • solo_traveller • be
8
hôtel cosy ,bien situé et personnel hyper gentil
Pros:

Emplacement central,chambre très confortable, personnel très sympathique, petit déjeuner frais et varié

Cons:

Prix un peu trop élevé

2026-02-26 • via Nuitee
P
Patrizia • extended_group • it
6
Pros:

Letto comodo

Cons:

Stanza piccola, bagno senza doccetta per wc ad uso bidet e senza spazzolino.
Le addette alle camere non hanno rifatto la camera e pulito il bagno.
Abbiamo messo il non disturbare solo dalle 13,30 alle 14 perché eravamo tornati in albergo per cambiarci ma non sono venute né prima né dopo.

2026-02-24 • via Nuitee
C
Chloé • couple • fr
3
2026-02-23 • via Nuitee
T
Thijs Van Quickenborne • family_with_children • be
7
2026-02-23 • via Nuitee
E
Elena • family_with_children • nl
7
Pros:

Хороший завтрак, приветливый персонал.

Cons:

Уставший номер.

2026-02-23 • via Nuitee
M
Mado17 • family_with_children • fr
7
2026-02-23 • via Nuitee
H
Hélène • family_with_children • fr
8
Pros:

Accueil chaleureux et emplacement parfait.
Petites attentions pour les enfants : jeux et coloriage.
Petit-déjeuner copieux et très bon.
Très propre

Cons:

L'hôtel ne dispose pas de parking donc surcoût à prévoir même si réduction de 15% avec un bon donné par l'hôtel à présenter au moment du paiement

2026-02-22 • via Nuitee
C
Christopher • family_with_children • fr
9
2026-02-22 • via Nuitee