Country Inn & Suites by Radisson, Galena, IL

Hotels
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Country Inn & Suites by Radisson Americas
8.9 (1292 reviews)
11334 Oldenburg Lane , Galena , us
+1 815-777-2400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Enjoyable amenities
Cons:
Inconsistent service
Maintenance issues
Hot water problems

Categories

Cleanliness
8.5
The hotel is clean but some mentioned issues with specific room conditions.
Service
9
Some reviews praised the staff's friendliness, though there were complaints about responsiveness.
Location
9.3
Multiple reviews noted the convenient location for guests.
Room Quality
8.5
Positive feedback on room comfort, but issues related to hot water and setup were noted.
Amenities
9.3
Guests enjoyed the pool and amenities like the water park and arcade.
Value for Money
8.8
Generally seen as good value, though some mentioned issues with breakfast and additional services.
Food and Beverage
8.8
Breakfast was highlighted positively, but there were mentions of insufficient options.
Overall Experience
9
Overall a good experience despite some negative feedback around specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:25

Property Description

Indulge in Comfort and Convenience

Luxurious Rooms with Modern Amenities
Step into comfort with free Wi-Fi, cable TV, and complimentary toiletries in every room. Enjoy a fresh brew with in-room tea and coffee facilities, ensuring a cozy stay.

Exciting On-Site Entertainment
Take a plunge into fun at the indoor pool featuring a thrilling 72-foot water slide. Unwind with a game of air hockey or stay active at the fitness center. The on-site game room offers endless entertainment options.

Ideal Location for Exploring
Conveniently located near central Galena, our hotel provides easy access to popular attractions like the Dowling House and Galena Lake. Immerse yourself in the beauty of Illinois while enjoying top-notch hospitality.

Book now for an unforgettable stay at Country Inn & Suites Galena!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBQ

Location

Guest Reviews

8.9
Based on 1292 reviews
Cleanliness: 8.5
Service: 9
Location: 9.3
Room Quality: 8.5
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9
H
Heather • couple • us
10
2026-08-21 • via Nuitee
M
Mike • couple • us
10
2026-08-21 • via Nuitee
C
Christina • couple • us
9
2026-08-20 • via Nuitee
Z
Zsuzsanna • solo_traveller • us
7
Good location, but room issues
Pros:

Proximity to town, silence, and ample parking space

Cons:

I got a room with a jacuzzi (room 105) and was really happy about it, but upon arrival, I noticed that the carpeting on the floor was soaking wet in one place. I pointed it out but they couldn’t move me to a new room because they were fully booked. The next day, something started smelling so badly that I had to ask for an air freshener to be able to sleep for my second, and last night. I am not sure what this is that they had, probably some plumbing problems, but I would have liked some compensation for the troubles. (They promised, so we’ll see.) Also, I hope that room was shut down and the problem fixed because those odors were not sanitary. The staff was great, though, kind and understanding, but with the managers not being there, there is not much they could do, apparently.

2026-08-19 • via Nuitee
M
Madeline • couple • us
10
2026-08-19 • via Nuitee
C
Carol • family_with_children • us
10
Pros:

Scrambled eggs would have been nice but that is just my preference.

Cons:

Lots of running and jumping being heard from suite above us.

2026-08-18 • via Nuitee
B
Bystrom • solo_traveller • us
8
Cons:

Lamp shad and wall need a good clean. Kinda nasty.

2026-08-18 • via Nuitee
W
william • couple • us
2
Pros:

Nothing

Cons:

The hot tub room smell like sewage

2026-08-17 • via Nuitee
D
Dave • solo_traveller • us
10
Extremely comfortable and perfect location
Pros:

Everything

Cons:

No dislikes

2026-08-17 • via Nuitee
C
Ciera • family_with_children • us
10
The best stay I’ve had by far close to many attractions with great staff and amenities! Would recommend this place to an
Pros:

Everything was great from people to amenities!

2026-08-16 • via Nuitee
M
Michael • solo_traveller • us
9
2026-08-15 • via Nuitee
J
Julie • couple • us
10
2026-08-14 • via Nuitee
D
DARRYL • solo_traveller • us
10
Pros:

Room was very clean and helpful staff

Cons:

Included breakfast was a bit sub par.

2026-08-14 • via Nuitee
G
Gabrielle • solo_traveller • us
10
Great choice, would stay again!
Pros:

Breakfast variety, clean pool and slide, decent room size.

Cons:

Pool closed to early, and sometimes earlier than posted. Toilet was so small for adults.9

2026-08-14 • via Nuitee
R
ruby • solo_traveller • us
7
2026-08-14 • via Nuitee
S
Samantha • couple • us
10
2026-08-12 • via Nuitee
R
Robert • couple • us
10
Definitely would stay here again.
Pros:

Breakfast was great!

2026-08-12 • via Nuitee
S
Sarah • couple • us
9
2026-08-11 • via Nuitee
T
Tahir • family_with_children • us
8
Pros:

Pool was a huge hit with the kids! Game room was decent, but bunch of machines were out of order unfortunately.

2026-08-11 • via Nuitee
T
Tom • couple • us
10
It was our 45th anniversary get away. Galena is a great place to visit!
Pros:

Clean, adequate amenities and friendly staff!

Cons:

All good, a bit pricey.

2026-08-11 • via Nuitee