Holiday Inn Express Plymouth by IHG

Hotels
•
Holiday Inn Express
8.2 (144 reviews)
2619 North Michigan Street , Plymouth , US
+1 574-936-2444

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Fantastic, varied breakfast
Clean and recently renovated rooms (for many guests)
Comfortable beds
24/7 fresh brewed coffee
Convenient, easy-to-access location
Good value / affordable
Safe and comfortable stopover
Cons:
Wrong room type assigned at check-in (double queen reserved, single king given)
Stained/dirty couch and moldy shower reported
Room odor and non-working/smelly fridge
Occasional unfriendly receptionist
No in-room coffee machine for some guests
Noisy air conditioning
Children running and screaming in breakfast area (lack of supervision)
Small coffee cups

Categories

Cleanliness
7.2
Mixed reports: many guests described rooms as clean and recently renovated, but several noted stains, mold in the shower, a smelly room and a non-working/fragrant fridge indicating inconsistent housekeeping.
Service
9
Consistently praised staff — described as very friendly, helpful and going above and beyond (night-shift, breakfast staff, general team). One report of an unfriendly receptionist was an exception.
Location
8.8
Multiple mentions of easy access and good location; guests found it convenient and safe for stopovers.
Room Quality
6.8
Comfortable beds and recent renovations noted, but significant negatives (wrong room type given, stained furniture, bad odors, mold, and a non-working fridge / noisy AC) lowered room quality.
Amenities
7.8
Positive points: 24/7 fresh brewed coffee, large TV guide. Negatives: some guests wanted an in-room coffee machine and reported a broken fridge; overall amenities are decent but not flawless.
Value for Money
8.6
Several guests commented it was well-priced and recommended the hotel for affordable, comfortable stays, indicating good value for money.
Food and Beverage
9.2
Breakfast repeatedly described as fantastic, varied and better than many hotels; coffee praised (fresh ground & brewed), though one minor gripe about cup size.
Overall Experience
8.2
Generally positive overall — guests felt safe, found rooms comfortable and staff helpful. Some negative incidents (room assignment, cleanliness issues, noisy AC, breakfast-area children) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located off Highway 17 and adjacent to Plymouth Municipal Airport, Holiday Inn Express Plymouth offers easy accessibility for travelers.

Relaxation and Convenience
Enjoy the indoor pool with a hot tub and kickstart your day with a complimentary continental breakfast. Stay connected with free Wi-Fi in all guest rooms.

On-Site Amenities
Take advantage of the fitness and business facilities during your stay. With meeting rooms available, it's perfect for both leisure and business travelers.

Book your stay at Holiday Inn Express Plymouth now for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 144 reviews
Cleanliness: 7.2
Service: 9
Location: 8.8
Room Quality: 6.8
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 8.2
T
Tyler • couple • us
4
Disappointed
Cons:

We booked a double queen room. At check in they gave us a single king room. They stated that when you reserve a room style that is a preference; not what you get.

2026-10-28 • via Nuitee
S
Sarah • couple • us
10
2026-10-26 • via Nuitee
J
Jeremiah • family_with_children • us
8
Great people great place
Pros:

The night shift lady that was on Tuesday through Friday was amending and so friendly.

2026-10-25 • via Nuitee
C
Curtis Rowe • family_with_children • us
10
It was quiet, clean and had a decent breakfast
Pros:

I had nothing to complain about and the breakfast was better than most hotels these days.

2026-10-20 • via Nuitee
T
Tabatha • solo_traveller • us
9
2026-10-18 • via Nuitee
V
Vicki • couple • us
8
2026-10-14 • via Nuitee
X
XIAOLIN • solo_traveller • us
4
Not meeting my expectations on the brand.
Pros:

The breakfast was fantastic. And the breakfast staff was very friendly and helpful.

Cons:

The couch/chair was dirty and full of stains. The room stinks so badly that we had to spray some of our own perfumes.. The shower started growing molds/stain. The fridge doesn't work and has a bad smell in it.

2026-10-12 • via Nuitee
S
Sooyeon • solo_traveller • kr
7
Pros:

조용하고 편안했다

2026-10-07 • via Nuitee
J
Jacob • family_with_children • us
9
Staff was excellent!!
Pros:

Location and easy to access

2026-09-14 • via Nuitee
V
Vitalone • solo_traveller • us
10
2026-09-06 • via Nuitee
E
Elinore • couple • us
9
Overall it was a good stop over, I felt safe and my room was very comfortable.
Pros:

It was new like and clean and easy to get to.

Cons:

The receptionist was not as welcoming as I’ve experienced at other Holiday Inn Express’s I wasn’t sure at first that she was working there. I think it would have helped if she had smiled and looked and acted more professional.

2026-09-04 • via Nuitee
T
Tracey • couple • us
10
2026-09-03 • via Nuitee
K
Kari • solo_traveller • us
9
Pros:

Very friendly staff!

2026-09-03 • via Nuitee
L
Luke • family_with_children • gb
10
Amazing team. Really made this stopover relaxing.
Pros:

The staff. They were amazing. 120% all the time. Nothing was too much trouble.

2026-08-27 • via Nuitee
K
Keith • couple • us
10
Highly recommended to everyone looking for great priced, comfortable, clean & friendly place.
Pros:

All the staff was very pleasant & greeted us whenever they saw us. The room was clean & smelled fresh. The fresh ground & brewed coffee available 24/7 was delicious! Big variety for breakfast & very good. Nice curb appeal. Also liked how easily the guide was accessed on the big TV.

Cons:

No complaints

2026-08-24 • via Nuitee
T
Thomas • couple • us
9
2026-08-24 • via Nuitee
H
Helene • couple • us
2
2026-08-13 • via Nuitee
L
Leslie • solo_traveller • us
9
2026-08-10 • via Nuitee
T
Troy • couple • us
9
2026-07-11 • via Nuitee
A
Ana • solo_traveller • co
10
Maravillosa
Pros:

Las personas son muy amables

Cons:

Mi hubiera gustado tener máquina de café en la habitación

2026-07-06 • via Nuitee