Staybridge Suites Louisville - East by IHG

Hotels
•
Staybridge Suites
8.2 (1053 reviews)
11711 Gateworth Way , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast quality complaints

Categories

Cleanliness
7.66
Room could have been properly cleaned, some reviews mentioned moldy box springs and burnt breakfast items.
Service
9.13
Amazing staff, very accommodating and friendly experiences reported.
Location
8.67
Convenient location close to the Expo Center, as well as various attractions.
Room Quality
8.12
Spacious rooms with good amenities, though some issues with pillows mentioned.
Amenities
8.15
Good kitchen area and fire pit, though some issues with breakfast quality.
Value for Money
8.61
Great value compared to other hotels with similar pricing.
Food and Beverage
6.66
Breakfast options were minimal and food quality was criticized by multiple guests.
Overall Experience
8.63
Had a great stay overall, many guests enthusiastic about recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-20 17:53

Property Description

Luxurious All-Suite Hotel

Spacious Outdoor Pool and Deck
Enjoy a relaxing day by our spacious outdoor pool and deck, perfect for soaking up the sun and unwinding during your stay.

Convenient Amenities and Services
From the fully equipped kitchenette in each suite to the hot breakfast buffet served every morning, we ensure your comfort and satisfaction throughout your visit.

Fitness and Business Facilities
Stay active in our well-equipped fitness center or take care of work tasks in the business center, offering everything you need to stay on top of your game.

Book your stay at the Staybridge Suites Louisville – East now for a memorable and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1053 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.63
V
Vickers • solo_traveller • us
8
Pros:

I loved that it had a functioning kitchen and it was very homelike feeling. Staff was supper friendly.

Cons:

I wasn't a fan of the fact that the breakfest sitting wasn't very family friendly that worked for ALL ages. I had a 1yr old and there was no booster or high chairs to use during the breakfest and the seating was limited. I also wasn't a fan of the fact breakfest was suppose to go until 10am but I got down there around 830 and all the food was already almost gone.

2026-05-29 • via Nuitee
R
Robin • couple • us
10
Pros:

Close to our venues, but not in a lot of traffic

2026-05-29 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

The Wyatt missed an the Continuous attempt to make us comfortable

2026-05-27 • via Nuitee
M
Marc • solo_traveller • us
8
Large suite accommodations affordably priced. Great for pet owners!
Pros:

Breakfast was good. Not exciting, average for this type of property, but plenty for anyone who wants to grab a quick bite and head out. Cleaning staff was very accommodating, as was the front desk staff. Always smiling and attentive. Great area to walk our dog, and bags provided outside much appreciated.

Cons:

I'm not a fan of peanut butter being put into a large container and then everyone dips their utensil into it if they want some. I saw a couple rather disgusting things with that. Plus, people with nut allergies, which I don't have but know a lot about, would have been horrified by it being out as it was. Individual containers that peel open may cost more, but they are the way to go.
The property overall is a bit tired and could use some freshening up. Only one elevator surprised us, but it wasn't a problem as the hotel wasn't particularly crowded. But the elevator sliding door on the outside could some some deep cleaning.

2026-05-27 • via Nuitee
J
Johnson • solo_traveller • us
9
Nice little vacation
Pros:

Very nice and quiet

Cons:

The person or people were heavy Walkers up above me

2026-05-27 • via Nuitee
A
Amanda • couple • us
8
2026-05-26 • via Nuitee
R
Russell • solo_traveller • us
10
Great family getaway
Pros:

This was one of the best hotels we have stayed at. Staff was great, rooms clean, and breakfast was wonderful. The commons area was very nice and relaxing. We will definitely stay again.

Cons:

Everything was great. The only small thing was it took awhile for the hot water to warm up for showers. But it was hot once it did with great pressure

2026-05-26 • via Nuitee
W
Worden • couple • us
5
Cons:

The studio queen bed was really small.
It took 15 minutes to get warm water.
20 minutes before you could shower.

2026-05-26 • via Nuitee
T
Tasha • couple • us
10
2026-05-24 • via Nuitee
J
Joel • couple • us
8
2026-05-22 • via Nuitee
L
Lisa • couple • us
5
Do not stay here.
Cons:

I had to check-in to three different rooms (because either no signal TV’s or the AC or fridge didn’t work) before the manager decided to take me to the remainder of available rooms looking for one where all the appliances/tv’s worked. After all the hassle and time spent getting thru a nightmare check-in experience, no compensation offered ANY KIND was offered.

2026-05-21 • via Nuitee
S
Smith • couple • us
8
Pros:

Great location

Cons:

Stains on the furniture. Cabinet doors was broken

2026-05-20 • via Nuitee
J
Jaime • couple • us
5
2026-05-18 • via Nuitee
K
Kyia • family_with_children • us
10
2026-05-18 • via Nuitee
C
Casteel • couple • us
7
Nice, comfortable stay, breakfast was one the worse we had in hotels.
Pros:

Bed was comfortable, nice shower pressure

Cons:

Breakfast could be better

2026-05-17 • via Nuitee
S
Sidney • couple • us
10
Absolutely loved our stay, will definitely be back.
Pros:

Secluded, and home feeling.

Cons:

Nothing.

2026-05-13 • via Nuitee
S
Sexton • solo_traveller • us
9
The location was great!! The breakfast was wonderful and not always the same. The staff was kind. I
Pros:

The hotel was nicely decorated. The breakfast was always good. The room was comfortable.

Cons:

There was a hole in the wall in the bathroom area, bathroom door knob didn't want to latch, No linens in the room for the hide-a-bed, floor edging tile fell off, the bathtub floor was scratched up and there was black hair on the toilet when we arrived.

2026-05-12 • via Nuitee
K
Key • family_with_children • us
8
N/A
Pros:

BREAKFAST WAS FINE. BED WAS COMFORTABLE

Cons:

ROOM SMALL, BREAKFAST COULD USE MORE OPTIONS AND PORK SUBSTITUTES, MANY CAN'T EAT PORK. TURKEY OR CHICKEN WOULD BE NICE

2026-05-12 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

I liked that the room was completely stocked with everything you could need. It had pots and pans silverware plates and bowls a full refrigerator. It blew my mind

Cons:

I personally liked it but my husband said it was a little smaller than what the pictures made it seem like. I liked it though.

2026-05-11 • via Nuitee
K
Kindra • family_with_children • us
10
2026-05-11 • via Nuitee