Best Western Plus Cairn Croft Hotel

Hotels
•
Best Western Plus
8.3 (1278 reviews)
6400 Lundy's Lane , Niagara Falls , ca

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great staff
Nice amenities
Cons:
Hidden costs
Cleanliness issues

Categories

Cleanliness
7.69
Some guests reported that the room was a bit dirty and outdated.
Service
9.16
Staff was noted to be extremely nice and helpful.
Location
8.7
Overall convenient and family-friendly location.
Room Quality
8.15
Rooms were clean but felt dated, and some amenities needed improvement.
Amenities
8.18
Pool and hot tub were loved by families, but parking fees were negatively highlighted.
Value for Money
7.14
Hidden costs like parking fees and additional charges for breakfast affected the perception of value.
Food and Beverage
8.69
Restaurant on premises was delicious, and the breakfast was noted as a nice change.
Overall Experience
8.66
Despite some issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:03

Property Description

Resort-Style Accommodation
Experience the charm of Best Western Plus Cairn Croft Hotel, nestled on historic Lundy's Lane in Niagara Falls, Ontario. Just a short distance from the iconic Niagara Falls, our hotel offers a unique blend of comfort and convenience.

Amenities Galore
Indulge in our indoor heated pool, two hot tubs, and a tropical courtyard for a relaxing stay. Let your kids have a blast at the new arcade and two-story play park, ensuring fun for the whole family.

Local Attractions and Events
Explore nearby attractions like Horseshoe Falls, Marineland, and Niagara's Casinos. Immerse yourself in seasonal events such as the Niagara Wine Festival and weekend fireworks at the falls. With over 20 championship golf courses nearby, golf enthusiasts will be delighted with our convenient golf packages.

Book your stay at the Best Western Plus Cairn Croft Hotel today and elevate your Niagara Falls experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Incidental damage deposit is taken upon check-in. Valid photo ID and credit card are required.

This hotel is a nonsmoking property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 1278 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.66
W
william • couple • ca
10
Very pleasant with nice amenities .
Pros:

Friendly/helpful staff. Large comfortable room , especially having two comfortable chairs.

Cons:

Paying for parking . As the weather was nice, we would have liked an outdoor pool or sitting area.

2026-07-18 • via Nuitee
D
Daigneault • solo_traveller • ca
8
Pros:

Toute est à proximité , resto, épicerie ,pharmacie etc. Le staff très courtois et la chambre impeccable 👌

2026-07-18 • via Nuitee
B
Brenda • solo_traveller • ca
8
Pros:

Location additional items gor granddaughter

Cons:

The restaurant food was not the best

2026-07-16 • via Nuitee
K
Kim • family_with_children • ca
7
Pros:

Piscine et spa super pour les enfants. Hôtel propre

Cons:

Vieux bâtiment, odeur de tapis désagréable et forte odeur de parfum dans la chambre. Un peu loin à la marche pour aller à Clifton Hill et voir les chute ( 30 min) nous avons dû nous rendre en voiture et payer un stationnement en plus du stationnement payant de l’hôtel .

2026-07-16 • via Nuitee
M
Makayla • couple • ca
7
2026-07-16 • via Nuitee
S
Stéphane • solo_traveller • fr
9
Pros:

Parfait

2026-07-16 • via Nuitee
R
Ronald • solo_traveller • ca
9
Great
Pros:

First time in the tower ! Very nice room # 566 !
Elevators were fast, no waiting !

2026-07-16 • via Nuitee
M
MEHDI • family_with_children • ca
9
Vraiment c’était sympa, mes filles ont adoré 😍
Pros:

La piscine, et la petite cour à côté de la piscine

Cons:

La vérité rien ! Tout est bon

2026-07-15 • via Nuitee
B
Barbara • couple • ca
8
A nice place to stay in Niagara Falls
Pros:

Comfortable fireplace room. Restaurant on site.

Cons:

Nice pool area but very busy.

2026-07-13 • via Nuitee
T
Trottier • solo_traveller • ca
8
Très belle experience
Pros:

Le personnel était souriant. La piscine/spa était très bien. Relativement proche des attractions.

Cons:

Salle de bain très petite et vieillote. On aurait dit que le robinet de douche ne tenait qu'avec le silicone.

2026-07-13 • via Nuitee
R
Rob • solo_traveller • es
8
Good place, nice rooms, good location.
Pros:

Perfectly fine place. I would stay again.

Cons:

Pretty low water pressure in showers…… but not a big deal.

2026-07-11 • via Nuitee
J
Joanna • family_with_children • us
10
2026-07-06 • via Nuitee
M
Michel • couple • ca
10
Will be careful to book next time around holidays
Pros:

Friendly staff great service and location

Cons:

More supervision on property rules around pool area . At one point ,eleven children ( some under twelve) in hot tub with one adult. Really!

2026-07-05 • via Nuitee
J
Jennifer • family_with_children • us
7
Awesome pool and courtyard area for hot day. Clean. Front desk service was great.
Cons:

2 maintenance men were very rude to customers and were saying things under their breath about customers.

2026-07-05 • via Nuitee
M
Martine • family_with_children • ca
8
2026-07-04 • via Nuitee
S
Sydney • extended_group • us
10
First time to the falls. Will stay at this location again
Pros:

The kids enjoyed the pool. Having the restaurant attached was a plus. Great location. Very close to the falls. Room as depicted

Cons:

Getting into parking lot was a little challenging.

2026-07-03 • via Nuitee
G
Greco • family_with_children • ca
10
Pool and lounge area was top notch with the bar and arcade beside it . Will be back again ,
Pros:

The beds were so comfy had the best sleep.
The shower pressure was amazing .
Love how the rooms had espresso machine for morning coffee.that was a plus

Cons:

Not enough plugs in the room .
Outside the hotel door , there were grown men barking at me and my family . Other then that we had the best time

2026-07-01 • via Nuitee
T
Terzic • family_with_children • ca
10
2026-07-01 • via Nuitee
J
Jameel • couple • pk
7
2026-07-01 • via Nuitee
W
Waldemar • couple • ca
5
2026-06-29 • via Nuitee