Best Western Plus Cairn Croft Hotel

Hotels
Best Western Plus
8.3 (1180 reviews)
6400 Lundy's Lane , Niagara Falls , ca

Children allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Nice amenities
Cons:
Hidden costs
Cleanliness issues

Categories

Cleanliness
7.69
Some guests reported that the room was a bit dirty and outdated.
Service
9.16
Staff was noted to be extremely nice and helpful.
Location
8.7
Overall convenient and family-friendly location.
Room Quality
8.15
Rooms were clean but felt dated, and some amenities needed improvement.
Amenities
8.18
Pool and hot tub were loved by families, but parking fees were negatively highlighted.
Value for Money
7.14
Hidden costs like parking fees and additional charges for breakfast affected the perception of value.
Food and Beverage
8.69
Restaurant on premises was delicious, and the breakfast was noted as a nice change.
Overall Experience
8.66
Despite some issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:03

Property Description

Resort-Style Accommodation
Experience the charm of Best Western Plus Cairn Croft Hotel, nestled on historic Lundy's Lane in Niagara Falls, Ontario. Just a short distance from the iconic Niagara Falls, our hotel offers a unique blend of comfort and convenience.

Amenities Galore
Indulge in our indoor heated pool, two hot tubs, and a tropical courtyard for a relaxing stay. Let your kids have a blast at the new arcade and two-story play park, ensuring fun for the whole family.

Local Attractions and Events
Explore nearby attractions like Horseshoe Falls, Marineland, and Niagara's Casinos. Immerse yourself in seasonal events such as the Niagara Wine Festival and weekend fireworks at the falls. With over 20 championship golf courses nearby, golf enthusiasts will be delighted with our convenient golf packages.

Book your stay at the Best Western Plus Cairn Croft Hotel today and elevate your Niagara Falls experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Incidental damage deposit is taken upon check-in. Valid photo ID and credit card are required.

This hotel is a nonsmoking property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1180 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.66
A
Alexandra family_with_children ca
8
2026-03-07 via Nuitee
G
Gina Tobias family_with_children ph
10
Pros:

Very good staff specially the lady on duty when we check in her name ezy she is very accomodating .

2026-03-06 via Nuitee
A
Absolor family_with_children ca
10
2026-03-05 via Nuitee
A
amanda family_with_children ca
10
2026-03-05 via Nuitee
T
Trisha family_with_children ca
10
2026-03-03 via Nuitee
J
Jenna family_with_children ca
7
2026-03-03 via Nuitee
S
Steve couple ca
10
Excellent
2026-03-03 via Nuitee
C
Cindy couple ca
9
Loved my stay, just wish it was longer!
Pros:

Loved the pool area with couches, mini put etc.

Cons:

We were on second floor with stair access only. Next time I will request first floor but in same area.

2026-03-03 via Nuitee
K
Kyle family_with_children ca
9
2026-03-03 via Nuitee
F
Francisco family_with_children ca
10
Excellent
Pros:

Toutes les commodités pour les familles

Cons:

.

2026-03-02 via Nuitee
E
Elizabeth couple ca
10
2026-02-28 via Nuitee
K
Kyla family_with_children ca
6
2026-02-26 via Nuitee
J
Jennifer family_with_children ca
8
2026-02-24 via Nuitee
J
Jennifer family_with_children ca
8
2026-02-24 via Nuitee
A
Ashley couple ca
7
2026-02-24 via Nuitee
7
757j0sephf Couples Chatham-Kent, Ontario
10
Away from the hustle and bustle, but so worth it!
Pros:

Absolutely wonderful hotel, reasonably priced. Rooms are nice, beds are exceptional, very comfortable. We have been coming here for years and the hotel never disappoints. Very clean and well maintained. Location is perfect if you don't want to be right downtown in the Falls area and pay heaving parking fees and elevated room rates. The pool area is lovely. Great for families wishing to have a room at poolside with amenities for children (arcade/play area) but also offers rooms away from the pool providing quiet relaxation. Fireplace rooms in the tower are beautiful. Restaurant/lounge area is a bonus - nice atmosphere. Great for the golf enthusiast (virtual golf in the lounge, multiple TV's). They also offer various packages for couples or family experiences. Do not hesitate to book this hotel.

2026-02-20 via Tripadvisor
B
barcicki family_with_children ca
2
What is good for business for customer expectations, for me as a customer isn't that great
Pros:

Pool and playground for my child

Cons:

Parking fee is costly, complimentary breakfast has 3 different options eggs with bacon or ham or sausage, French toast with bacon or ham or sausage and pancakes with bacon, ham or sausage, for breakfast add on is also costly no variety of breakfast menu, isn't worth the money.

2026-02-14 via Nuitee
M
Meghan couple ca
10
2026-02-11 via Nuitee
C
caityk2026 Family
10
We will be back!
Pros:

We just spent a night for my daughter’s 3rd birthday and could not recommend this hotel for people with young kids enough.
Its clean and the tropical courtyard feels like you are at a resort and you can relax while the kids play.
Before our stay we told the hotel it was our daughter’s birthday and upon check in there were balloons and a gift card to the arcade in our room. So sweet! Thank you so much for making her feel special.
We will definitely be returning.

2026-02-02 via Tripadvisor
M
Michelle family_with_children ca
2
Not going back
Pros:

The pub inside

Cons:

The indoor pool was cold. The rooms are old and dirty.

2026-01-31 via Nuitee