Hotel Indigo Detroit Downtown by IHG

Hotels
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Hotel Indigo
8 (869 reviews)
1020 Washington Boulevard , Detroit , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Noise issues
Limited amenities
Parking concerns

Categories

Cleanliness
7.96
Generally clean, though some complaints about noise and room conditions.
Service
8.43
Friendly and helpful staff were frequently mentioned.
Location
8.97
Excellent central location accessible to major attractions.
Room Quality
7.42
Issues with noise and some room features not functioning.
Amenities
7.45
Limited amenities mentioned; some users faced issues with facilities.
Value for Money
7.91
Good value overall, despite some concerns with parking costs.
Food and Beverage
7.96
Breakfast was praised; some service issues at the restaurant.
Overall Experience
7.93
Enjoyable stay with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:16

Property Description

Convenient Location
Hotel Indigo Detroit Downtown is ideally situated in the heart of Detroit, just a short stroll away from popular attractions like the MGM Grand Casino. Explore the vibrant city with ease from our central location.

Modern Amenities
Enjoy a comfortable stay in our bright and well-equipped guest rooms featuring cable TV, free WiFi, and convenient tea/coffee making facilities. Stay connected and entertained throughout your visit.

Business and Leisure Facilities
Whether you're here for work or play, our hotel has you covered. Take advantage of our on-site gym, 24-hour reception, and business center offering fax and photocopying services. Your comfort and convenience are our top priorities.

Book your stay at Hotel Indigo Detroit Downtown for a memorable experience in the Motor City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8
Based on 869 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
Diane • solo_traveller • us
7
2026-07-17 • via Nuitee
C
Charles • extended_group • us
10
Pros:

Enjoyed my stay, very good location and overall hotel.

2026-07-17 • via Nuitee
A
Amy • solo_traveller • us
8
Pros:

The hotel was clean. Front desk personal very helpful and valet was great too!!

2026-07-15 • via Nuitee
D
Daquandra • couple • us
10
Pros:

The location and amenities

Cons:

The property and management were excellent however one of the representatives were very rude and unwilling to assist.

2026-07-13 • via Nuitee
B
Brian • couple • us
6
To many hidden fees
Pros:

Nice hotel, clean rooms the staff was super nice and the bar was cool

Cons:

Lack of transparency with fees. The pet, parking, and early check in were not listed on booking or the hotel site. Pet fee was $100, parking was $40 and I paid $30 cause I got there an hour early

2026-07-10 • via Nuitee
L
Latoya • couple • us
7
For the price that was paid it I expected way more
Pros:

Close to Ford Field

Cons:

The beds was uncomfortable, valet took forever to get your car and the toilet didn’t flush

2026-07-10 • via Nuitee
B
Bennett • solo_traveller • us
10
2026-07-09 • via Nuitee
J
Jonae • couple • us
10
2026-07-08 • via Nuitee
N
Nicole • solo_traveller • us
7
Pros:

The location was convenient to Ford Field. Staff was great.

Cons:

Did not like the line to check in was out the front door. And the line to the elevator was also out the door. Bed was not comfortable.

2026-07-08 • via Nuitee
J
Jasmine • couple • us
7
Nice stay
Pros:

The staff were very nice

Cons:

The location of parking wish it was a parking garage

2026-07-07 • via Nuitee
S
Samantha • couple • us
8
Overall, my stay was great! Great location. A1 staff. It was a busy weekend. Everyone was so kind, very welcoming, smile
Pros:

Location! Location! Location! Perfect walking distance to Ford Field.

Cons:

The water pressure in the bathroom sink was extremely low.

2026-07-07 • via Nuitee
J
Jonae • couple • us
9
Great location
Pros:

It was clean and the employees were so friendly and accommodating.

2026-07-07 • via Nuitee
R
Raleigh • solo_traveller • us
8
Great stay for quick trip in central location.
Pros:

Staff was very friendly! Robert at check in desk was great. Location can’t be beat.

Cons:

The bathroom felt a little dirty. Felt expensive for the value.

2026-07-07 • via Nuitee
E
Extraordinary357876 • Friends getaway
2
Do not stay here
Pros:

would not recommend staying at this hotel.

When we arrived at our room around 4:30 p.m. after check-in opened at 4:00 p.m., we were shocked by how filthy it was. The room was extremely dirty and clearly had not been properly cleaned. The floors had obviously not been vacuumed or mopped and were so sticky that I kept my shoes on the entire time because I didn’t want to walk on them barefoot.

There were chunks of hair, dust, and dirt all over the floor. There was a substance smeared on the nightstand and headboard, splatters on the walls, and the bathroom door’s window looked like it hadn’t been cleaned in a very long time. Several electrical outlets didn’t work, and multiple light bulbs needed to be replaced. On top of that, the room was hot, and we couldn’t turn the air conditioning down, making it even more uncomfortable.

I reported everything to the front desk, and they offered to clean the room. Unfortunately, we had dinner reservations and tickets to a concert, so we didn’t have time to wait. After seeing the condition of the room, we also weren’t comfortable having anyone in our room while we were gone.

What was even more disappointing was that despite the condition of the room, we were not offered a refund or even a discount for the inconvenience. For the price we paid, this level of cleanliness, maintenance, and customer service is completely unacceptable.

This was one of the dirtiest hotel rooms I’ve ever stayed in. I will never stay here again, and I would not recommend this hotel to anyone. Save yourself the disappointment and stay somewhere else.

2026-07-05 • via Tripadvisor
A
ALEGRIA MONROIG • extended_group • es
10
Muy buena eleccion
Pros:

Buena ubicacion en el centro,

2026-07-05 • via Nuitee
A
Allen • extended_group • us
10
Great
Pros:

Food great, beds comfortable, awesome customer service great not far from anything

Cons:

Nothing

2026-07-05 • via Nuitee
E
Ehsan • solo_traveller • ca
7
2026-07-05 • via Nuitee
P
pawlowski • couple • us
4
i left before night was over, didn't stay
Pros:

location

Cons:

huge roach, furniture chipped, no air in hallways, smelled funny, appearance not great

2026-07-02 • via Nuitee
E
emmaxoxo • Couples • Arlington, Texas
8
Would stay again
Pros:

I was a little apprehensive of staying here based on some of the reviews, the hotel bar seemed to get better reviews than the hotel. However, we had a great stay. No complaints. Got a great rate. Hotel is very walkable to everywhere downtown. Both airport buses drop off and pick up right across the street from the hotel. Reception staff were all very friendly. You can tell it’s been a Holiday Inn in its past but I didn’t care. A few scratches and stuff in the room. But the bed was clean, comfy. Shower was good. WiFi good. Water refill station in lobby is a little aggressive. Went to check out the bar one night, but didn’t care for it and went elsewhere, lighting was too bright. Would stay here again.

2026-06-28 • via Tripadvisor
M
Meredith • family_with_children • us
9
Pros:

Check-in was efficient and Anthony was very friendly and helpful. Valet parking attendants were also friendly and efficient. Breakfast was delicious with a good variety.

2026-06-25 • via Nuitee