Hotel Indigo Detroit Downtown by IHG

Hotels
Hotel Indigo
8 (825 reviews)
1020 Washington Boulevard , Detroit , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean premises
Cons:
Noise issues
Limited amenities
Parking concerns

Categories

Cleanliness
7.96
Generally clean, though some complaints about noise and room conditions.
Service
8.43
Friendly and helpful staff were frequently mentioned.
Location
8.97
Excellent central location accessible to major attractions.
Room Quality
7.42
Issues with noise and some room features not functioning.
Amenities
7.45
Limited amenities mentioned; some users faced issues with facilities.
Value for Money
7.91
Good value overall, despite some concerns with parking costs.
Food and Beverage
7.96
Breakfast was praised; some service issues at the restaurant.
Overall Experience
7.93
Enjoyable stay with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:16

Property Description

Convenient Location
Hotel Indigo Detroit Downtown is ideally situated in the heart of Detroit, just a short stroll away from popular attractions like the MGM Grand Casino. Explore the vibrant city with ease from our central location.

Modern Amenities
Enjoy a comfortable stay in our bright and well-equipped guest rooms featuring cable TV, free WiFi, and convenient tea/coffee making facilities. Stay connected and entertained throughout your visit.

Business and Leisure Facilities
Whether you're here for work or play, our hotel has you covered. Take advantage of our on-site gym, 24-hour reception, and business center offering fax and photocopying services. Your comfort and convenience are our top priorities.

Book your stay at Hotel Indigo Detroit Downtown for a memorable experience in the Motor City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

8
Based on 825 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Marek family_with_children cz
8
2026-05-22 via Nuitee
A
Andrés family_with_children us
5
Good but it is way too expensive for the type of hotel
Pros:

LOCATION

Cons:

PRECIO VS EL ESTADO DEL HOTEL

2026-05-21 via Nuitee
M
Michael couple us
8
Pros:

Location very easy to get too very clean and staff was extremely friendly and helpful

2026-05-20 via Nuitee
T
Tom couple us
8
2026-05-18 via Nuitee
J
Johnson extended_group us
8
Quick Stay
Pros:

Staff was friendly and the room was clean and comfortable.

Cons:

I didn't like the parking situation. You had to pay 30 bucks to park your car in a lot behind the hotel. When I went to leave, I was unable to get out. I had to go to both of the gates to get out only for them to tell me to use another card because they one I used wouldn't work.

2026-05-18 via Nuitee
H
Heather family_with_children us
9
Cozy, clean, excellent
Pros:

Beds were comfy, bathroom and room were nicely decorated and up to date, the staff was very friendly, and I absolutely loved the amazing smell in the lobby! I need it in my house

2026-05-18 via Nuitee
J
Jeremy couple us
9
2026-05-17 via Nuitee
S
Stacy couple us
10
Pros:

Centrally located

Cons:

Price was expensive

2026-05-15 via Nuitee
L
Lamikia solo_traveller us
7
2026-05-15 via Nuitee
M
Martise solo_traveller us
6
It was overall just okay.
Pros:

I liked the location. There’s a lot of walkable places in the area.

Cons:

I didn’t like how the hotel doesn’t accommodate your parking. You’re forced to pay $40 a day for Valet or walk across the street to the parking lot and pay $35. The Valet staff didn’t tell me it was a charge to park across the street, they made it seem as if it was free.
The rooms are very small as well.

2026-05-13 via Nuitee
R
Robyn extended_group us
6
Won’t stay here again.
Pros:

Good location. Staff was very courteous. Front desk manager James took good care of me, based on the concerns I shared.

Cons:

Broken lamp in our room. Big crack in bathroom shower and shower wasn’t as clean as it should’ve been. Room and bathroom were small.

Lobby furniture had lots of stains.

2026-05-11 via Nuitee
S
Sheryl extended_group us
8
2026-05-11 via Nuitee
J
Jessie Montana solo_traveller us
9
Great location, great people,
Pros:

The location is absolutely perfect. I was able to walk around explore. There is plenty of options for shopping, eating, exploring.

Cons:

The hotel is a little older, not a complaint. Just an observation.

2026-05-11 via Nuitee
S
Sofie couple ca
10
Would have been a 5/5 till my experience with your bell boys.
Pros:

Room was exceptional, and front desk staff where excellent. Breakfast at the restaurant was excellent. Staff in the restaurant was execellent.

Cons:

The six guys, bell boys, at the front, didn't help me at all, with my two suitecases and my suitbags while my husband went to get the car. I had to get through the door on my own and get everything in the sidewalk, they didn't even move. They where all busy chatting, it was rude. the only rude experience of the time spent.

2026-05-10 via Nuitee
S
Skylar couple us
9
2026-05-03 via Nuitee
C
Chika family_with_children ng
10
2026-04-28 via Nuitee
K
Klamert couple us
10
Went to see Jeff Dunham at the Fox Theater
Pros:

It was close to downtown and easy to walk to where we needed to go.

2026-04-26 via Nuitee
N
Nancy solo_traveller us
10
Clean, comfortable and convenient 👍
Pros:

This was our third stay at The Indigo, we return because the employees are exceptional and the hotel is maintained well. The location is great too!

Cons:

The mattress was a bit too soft in spots, probably time to replace or flip that one

2026-04-21 via Nuitee
N
Naiya extended_group us
10
2026-04-19 via Nuitee
G
Gabriele extended_group it
8
più che buono
Pros:

qualità e servizio

Cons:

scelta

2026-04-19 via Nuitee