Carlton Hotel Lyon - MGallery Collection

Hotels
•
MGallery
9.2 (2015 reviews)
4 rue Jussieu , Lyon , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2015 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
S
Sandra • solo_traveller • us
6
2026-05-30 • via Nuitee
D
Donna • couple • ca
5
The hotel was nicely located but the rooms terribly small and uncomfortable.
Pros:

The location was great.

Cons:

The room was so small you couldn’t move around. The washroom had no counter area for toiletries. We were very uncomfortable during our stay. Very few amenities in the hotel.

2026-05-30 • via Nuitee
C
Chitchai • couple • th
10
Good location
Pros:

Good location.

2026-05-29 • via Nuitee
K
Kapulluoglu • couple • tr
6
2026-05-28 • via Nuitee
J
Jérôme • couple • fr
9
2026-05-27 • via Nuitee
M
Marcelo • solo_traveller • br
8
Bom hotel com ótima localização
Pros:

Ótima localização e staff muito atencioso

Cons:

Achei o quarto um pouco pequeno e o banheiro com pouca iluminação

2026-05-26 • via Nuitee
T
Titadjo • family_with_children • ch
9
2026-05-25 • via Nuitee
T
Ting-Hsuan • couple • tw
10
Pros:

地點位置超好

Cons:

完全沒有

2026-05-25 • via Nuitee
O
Osman Atay • couple • tr
10
2026-05-24 • via Nuitee
K
Kenza • family_with_children • ch
9
Pros:

L’emplacement, la taille de la chambre et de la salle de bain étaient plus que convenables.

2026-05-23 • via Nuitee
M
Marjorie • extended_group • ca
10
Staying at the Carlton McGallery was a pleasant surprise. The staff were attentive and polite. The rooms were well appoi
Pros:

We weren’t aware when we booked but the location was ideal. Close to shopping and walking distance to restaurants and sites.

Cons:

Cant think of anything.

2026-05-23 • via Nuitee
S
SWK44 • Solo travel
10
A great stay in a central location, with very helpful staff
Pros:

I took the "comfort" room, and it is quite small. But it worked for me as a solo traveler, and the walk-in shower was great. (However, if you need a desk for your laptop, choose a large room.)

The bed was quite comfortable, and the A/C was virtually silent and effective even when the temperatures hit 28C. In fact, all the tech conveniences worked, including a gloriously antique and charming elevator.

But it is the staff that makes me want to return. The concierge staff I dealt with before and during my stay (thank you Mme. Heinz and M. Masson) booked restaurants and forwarded requests for credit card imprints and inquiries about allergies with great dispatch. Other staff helped me with luggage, procured a chair when I needed it, and were just plain friendly.

2026-05-22 • via Tripadvisor
A
Ana • family_with_children • ch
9
Stylisches Hotel an einer super Lage
Pros:

Die Lage, der Style

Cons:

Das Frühstück

2026-05-22 • via Nuitee
M
Mariami • couple • ge
8
2026-05-22 • via Nuitee
F
Funda • solo_traveller • tr
8
2026-05-21 • via Nuitee
J
Julie Anne • couple • us
9
2026-05-18 • via Nuitee
B
Brun • family_with_children • fr
9
Pros:

La chambre avec son insonorisation parfaite.
Le personnel dévoué et souriant
Le petit déjeuner juste exceptionnel

2026-05-18 • via Nuitee
F
Funda • couple • tr
10
10 üstünden 10
Pros:

Efsane tek kelimeyle Harika

2026-05-17 • via Nuitee
E
Emre • couple • tr
9
Pros:

Özellikle konumu oldukça başarılı

2026-05-17 • via Nuitee
M
Maanit • couple • il
9
חוויה נהדרת בעיר יפיפיה
Pros:

מלון מהודר בלב העיר ליון בבניין יפה ממש על רחוב הראשי, קרוב לכל האטרקציות.
צוות אדיב מאד , חדר מרווח ומאובזר

2026-05-17 • via Nuitee