Carlton Hotel Lyon - MGallery Collection

Hotels
•
MGallery
9.2 (2075 reviews)
4 rue Jussieu , Lyon , fr
+33 4 78 42 56 51

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2075 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
I
Ivo • extended_group • bg
10
:)
Pros:

:)

Cons:

:)

2026-07-24 • via Nuitee
T
Thomas • family_with_children • de
10
Wunderbar für einen Aufenthalt in Lyon
Pros:

Gute Lage, toller eigenständiger Stil, sehr freundliche Rezeption

2026-07-24 • via Nuitee
J
judith • couple • ch
9
Pros:

Perfect central location for a weekend in Lyon.
The staff were very helpful and welcoming.

2026-07-24 • via Nuitee
E
Emine • family_with_children • tr
10
2026-07-23 • via Nuitee
S
Seçil • solo_traveller • tr
10
Muhteşem
Pros:

Odalar geniş ve ferahtı, çok temizdi. Personel harikaydı her konuda çok yardımsever ve güleryüzlüydüler.konumu harikaydı. Heryere yürüme mesafesindeydi

Cons:

Sevmediğim hiç birşey yok .

2026-07-23 • via Nuitee
J
James • extended_group • us
8
2026-07-23 • via Nuitee
C
Chung • couple • fr
10
Excellent hôtel
Pros:

L'accueil a été des plus sympathique. L'hôtel est très central pour visiter la ville à pied. Il y a du charme et le confort. Toutes les demandes sont traités rapidement et efficacement. Il y a un restaurant, des services en chambre, le service voiturier...

Cons:

RAS

2026-07-22 • via Nuitee
N
Nicola • couple • il
9
מאד נהנינו מקום. שרות יחס שווה
Pros:

קבלת הפנים. תמיד מוכנים לעזור ובמהירות
יחס מהמם מכל הלב

Cons:

להחליף וילונות או לאורר אותם
מעבר הכל מצויין

2026-07-21 • via Nuitee
S
Sandra • solo_traveller • gb
10
2026-07-21 • via Nuitee
U
Uluc Yemen • couple • tr
5
Cons:

Kahvaltıda çayıma sıcak su yerine sirke verdiler. Eşim tüm gün acısından kıvrandı. Hotel güzel ama böyle konuları ciddiye almaları lazım.

2026-07-20 • via Nuitee
M
Mohammed • couple • ma
9
2026-07-19 • via Nuitee
D
David • family_with_children • fr
10
Top je reviendrai avec grand plaisir.
Pros:

Un personnel fantastique ! Un emplacement top ! Une chambre spacieuse.

Cons:

Rien !

2026-07-19 • via Nuitee
C
Charles • couple • fr
9
2026-07-18 • via Nuitee
J
Jean-François • couple • fr
9
Correspondant à nos attentes
Pros:

Emplacement, confort, literie et personnel

Cons:

Ras de négatif.

2026-07-18 • via Nuitee
J
Jean-Marie • couple • be
9
2026-07-17 • via Nuitee
W
Wassila • solo_traveller • fr
10
2026-07-17 • via Nuitee
B
Bendaoud • couple • dz
4
Mal
Pros:

L’arnaque de la climatisation elle marche et il a fais très chaud heureusement on. A passé qu une seul nuit

Cons:

Tout

2026-07-16 • via Nuitee
I
Ilan • solo_traveller • pt
9
2026-07-16 • via Nuitee
D
David • family_with_children • ch
9
2026-07-16 • via Nuitee
A
Asli B. • solo_traveller • tr
10
Pros:

Great location, very helpful staff, very clean, good value for money, very cute nostalgic (yet slow :)) lift

Cons:

Nothing

2026-07-15 • via Nuitee