Carlton Hotel Lyon - MGallery Collection

Hotels
MGallery
9.2 (1967 reviews)
4 rue Jussieu , Lyon , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1967 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
J
Julie couple ch
10
Pros:

L emplacement, l accueil, le service de parking

2026-04-25 via Nuitee
E
Elizabeth solo_traveller us
10
Would stay again
Pros:

Beautiful room, great location, big shower.
We kept the windows open and enjoyed the music from the Monday and Tuesday night Dance Club which took place right outside our room.
We loved it!!

2026-04-25 via Nuitee
C
Calvoni couple us
10
Pros:

Friendly stuff great location clean

Cons:

The room was very small

2026-04-24 via Nuitee
S
Stephen couple au
8
2026-04-24 via Nuitee
M
Maria family_with_children gr
9
2026-04-21 via Nuitee
S
Sam couple us
10
2026-04-21 via Nuitee
P
Patrick couple ch
8
2026-04-21 via Nuitee
A
Aysu couple tr
9
Great location
Pros:

I stayed at the Carlton Hotel Lyon and had a very positive experience overall.
The location is perfect — right on a lively street full of shops in the city center. The staff were very friendly, helpful, and welcoming throughout our stay.
The room size was sufficient, and it had everything we needed. The wardrobe was spacious, the bathroom was comfortable, and the bed was very comfortable as well.
Our room faced the street, and when I opened the window, we could truly experience the atmosphere of Lyon.
The breakfast was very good, although, like in many places in France, there was a lack of black olives.
Even after check-out, they safely stored our luggage until late at night, which was very convenient for us.

Cons:

They don't have black olives.

2026-04-21 via Nuitee
B
Bernard couple ca
9
2026-04-21 via Nuitee
L
lori couple us
9
2026-04-18 via Nuitee
M
Marion family_with_children de
10
Pros:

Einfach alles war perfekt und das Personal extrem freundlich und hilfsbereit. Wir haben uns in der junior suite mit drei Balkonen soo wohlgefühlt!! Tolles Frühstück gab es auch noch Danke merci für alles

2026-04-17 via Nuitee
K
Katja couple ch
9
2026-04-15 via Nuitee
L
LINA couple gb
8
Almost perfect stay.
Pros:

Loved the location, the room, the cleanliness, most of the wonderful staff.

Cons:

No good coffee in the bedroom. Zero milk capsules for the awful coffee sachets.

2026-04-14 via Nuitee
E
Enes couple tr
10
2026-04-14 via Nuitee
L
lhomatos family_with_children br
9
2026-04-14 via Nuitee
P
PAULO solo_traveller br
9
Atendimento exelentr de toda a equipe, com limpeza impecável e ótima localização.
Pros:

Hotel de ótima localização, funcionários com atendimento impecável. Limpeza excelente.

Cons:

Quarto pequeno para casal, embora tudo de muita qualidade.

2026-04-13 via Nuitee
K
Klaudia couple ch
10
Pros:

Presque tout était parfait et très bien insonorisé

Cons:

Il manquait un peu d'eau chaude. Peut être car nous étions au dernier étage ?

2026-04-11 via Nuitee
N
NACER couple ma
8
Pros:

Bien

2026-04-11 via Nuitee
S
SUAT KELEŞ couple tr
10
Pros:

kahvaltı çeşidi ve kalitesi iyidi

2026-04-10 via Nuitee
R
rachel couple fr
9
Séjour parfait, chambre avev vue sur la place un peu bruyante.
Pros:

L’emplacement est idéal

2026-04-10 via Nuitee