Carlton Hotel Lyon - MGallery Collection

Hotels
MGallery
9.2 (1921 reviews)
4 rue Jussieu , Lyon , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1921 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
A
Aurelien couple fr
7
2026-03-26 via Nuitee
V
Virginie couple fr
8
Pros:

Accueil parfait- personnel disponible, souriant et à l'écoute ; petit déjeuner fabuleux !
Très bonne situation, en plein centre de Lyon

2026-03-23 via Nuitee
S
sashk family_with_children tr
10
Yet another lovely stay
Pros:

This is our second stay at this hotel and we enjoyed it thoroughly. The entire staff was so accommodating, all requests were kindly fulfilled, the location is incredible, breakfast so delicious. Thank you for everything!

Cons:

Very minor issue in our room: The water pressure of the shower heads were a bit low and the shower screen leaks into the bathroom, but this did not affect our overall experience.

2026-03-22 via Nuitee
A
Anna family_with_children ru
10
2026-03-22 via Nuitee
V
Vyacheslav couple ru
10
2026-03-22 via Nuitee
A
Anna couple es
10
Tornarem
Pros:

La ubicació, l’hotel, la qualitat de l’esmorzar

2026-03-21 via Nuitee
E
Elena family_with_children ru
10
Прониклись французским шиком
Pros:

Все на высшем уровне - локация, персонал, интерьер

Cons:

Хотелось бы побольше зал для завтраков

2026-03-20 via Nuitee
M
maria family_with_children it
9
Pros:

Hotel molto centrale in un palazzo d'epoca ma ristrutturato con gusto conservando particolari d'epoca soprattutto nelle parti comuni. Servizio attento e cordiale. Ottima colazione

Cons:

Le stanze non sono enormi ma comunque accoglienti e con uno spazio adeguato

2026-03-20 via Nuitee
L
Logozinskaya solo_traveller mt
9
2026-03-17 via Nuitee
C
Costinel family_with_children ie
10
2026-03-17 via Nuitee
D
Delphine solo_traveller fr
9
topissime je choisis cet hotel pour un voyage pro en sept
Pros:

accueil / services / cosy / discrétion

2026-03-17 via Nuitee
G
Güldenir couple tr
10
2026-03-15 via Nuitee
C
CLAIRE couple fr
8
2026-03-13 via Nuitee
S
Sylvette couple fr
10
Formidable
Pros:

La ville

Cons:

Rien

2026-03-12 via Nuitee
D
Diego Achilles couple es
9
GREAT HOTEL AND BEST LOCATION
Pros:

THE GENTLEMAN IN THE RECEPTION THAT TRIES TO LEARN SPANISH.THE ROOM SERVICE, THE SIZE OF THE ROOM AND THE DECORATION, ELEVATOR.

Cons:

THE BATHROOM AND THE PRESSURE IN THE SHOWER... TO BE IMPROVED?

2026-03-10 via Nuitee
O
Oleg couple by
9
Завтрак несколько скудноват….
Pros:

Месторасположение

Cons:

Такого не было

2026-03-10 via Nuitee
J
jean pierre family_with_children fr
10
Pros:

Nous ne sommes restés qu'une nuit mais si nous devions revenir à Lyon, nous choisirions le Carlton. Très bien placé, personnel est agréable, très avenant

Cons:

Rien

2026-03-10 via Nuitee
H
Hugo couple fr
8
2026-03-09 via Nuitee
C
CAROLINA couple br
10
Otima localizaçao e quarto . Otimo custo beneficio.
Pros:

Aconchegante e tamanho muito bom pelo preço .
Localização perfeita e ainda fizemos um early check in que eu pedi por mensagem.

Cons:

Gostei de tudo

2026-03-08 via Nuitee
L
Leonid solo_traveller ru
10
2026-03-06 via Nuitee