Carlton Hotel Lyon - MGallery Collection

Hotels
•
MGallery
9.2 (2130 reviews)
4 rue Jussieu , Lyon , fr
+33 4 78 42 56 51

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Small bathroom
Low shower pressure
Limited bar size

Categories

Cleanliness
8.59
Comments about cleanliness were positive, but some issues with the bathroom facilities were noted.
Service
9.99
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
10
Many guests praised the perfect location for convenience and accessibility.
Room Quality
8.55
Some guests enjoyed spacious rooms, but issues with bathroom size and shower pressure were mentioned.
Amenities
8.58
Mention of a limited bar size and small breakfast area indicates room for improvement.
Value for Money
8.74
Some reviews suggest that pricing is high for the quality of rooms and facilities.
Food and Beverage
9.59
Breakfast received high praise for its variety and quality.
Overall Experience
9.58
Overall positive experience reported by guests with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:57

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodation
The Hotel Carlton Lyon - MGallery Hotel Collection offers soundproofed guestrooms with air conditioning, TV with cable channels, and elegant bathrooms with premium amenities.

Gastronomic Delights
Indulge in a buffet breakfast featuring local produce and savor champagne and cocktails at the hotel's bar, promising a delightful culinary experience.

Convenience and Services
Benefit from a 24-hour reception, meeting rooms, tour reservation services, and additional perks like free WiFi, newspapers, and luggage storage for a seamless stay.

Experience the perfect blend of heritage and sophistication at Hotel Carlton Lyon - MGallery Hotel Collection. Book now for an unforgettable Lyon getaway.

Important information:

Please note that interconnected rooms are subject to availability and must be confirmed in advance by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

9.2
Based on 2130 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.59
Overall Experience: 9.58
C
cecilia • couple • it
9
2026-08-29 • via Nuitee
C
Cappelle • solo_traveller • be
9
2026-08-29 • via Nuitee
A
Ali • couple • ae
9
جميله
Pros:

الموقع الموظفون والنظافه

Cons:

لا يوجد جم

2026-08-29 • via Nuitee
I
Irina • couple • am
1
2026-08-29 • via Nuitee
C
Claudia • couple • it
6
2026-08-29 • via Nuitee
F
florence • couple • fr
10
2026-08-29 • via Nuitee
Y
Yael • couple • il
8
Great location but a bit dated
Pros:

Super location, beautiful terrace

Cons:

The aircon was noisy

2026-08-29 • via Nuitee
M
mary • couple • gb
10
Excellent hotel
Pros:

Hotel was amazing we got upgrade to a superior room which made our stay very comfortable
The staff were lovely and very helpful

Cons:

Nothing

2026-08-28 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-08-28 • via Nuitee
V
Valentin • solo_traveller • ch
10
2026-08-28 • via Nuitee
H
Helmut • couple • de
8
ein sehr angenehmer Aufenthalt
Pros:

Die Freundlichkeit und Hilfsbereitschaft des Personals war äußerst angenehm. Das Frühstück war sehr umfangreich und überzeugt mit guter Qualität

Cons:

Die Klimaanlage war sehr laut und wenig effizient.

2026-08-28 • via Nuitee
I
IRENE CORCO DE VENGOECHE • solo_traveller • pa
10
Pros:

Nuestro cuarto tenía una linda vista. El personal muy querido y ayudador.
El desayuno muy variado y bien atendido. Lo recomendaría.

2026-08-27 • via Nuitee
I
IRENE CORCO DE VENGOECHE • solo_traveller • pa
10
2026-08-27 • via Nuitee
M
Mario • solo_traveller • us
9
It was a beautifully decorated hotel and enjoyed how comfortable the room was
Pros:

The location and cleanliness

Cons:

Some lights weren’t working and had to dress in the dark

2026-08-26 • via Nuitee
E
Elizabeth • solo_traveller • au
10
2026-08-26 • via Nuitee
J
Josep • solo_traveller • es
10
Pros:

Ubicació, esmorzar molt bo
Vistes a la plaça des de l'habitació
Amabilitat del personal
Pàrquing

Cons:

Res

2026-08-25 • via Nuitee
N
Noel • couple • au
8
Beautiful old hotel with great staff and poor shower.
Pros:

The staff were wonderful - extremely helpful and friendly.
Great location .
Good breakfast.
Lovely old building.

Cons:

The shower was terrible with low water pressure and the hand basin was difficult to use as the tap is too far from thr basin . The cupboard shelves are dark and you cannot see what is inside .

2026-08-25 • via Nuitee
B
Brandon • family_with_children • us
8
Pros:

Great location, breakfast, unique style rooms

Cons:

A/C was poor in July

2026-08-24 • via Nuitee
Y
Yassine • solo_traveller • fr
9
2026-08-24 • via Nuitee
M
Martine • couple • be
8
2026-08-23 • via Nuitee