ESJ Beach Hotel

Hotels
•
Independent
6.6 (285 reviews)
6165 Isla Verde - Ave Carolina, Carolina, 00979 , Carolina , PR
1-787-988-7099

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Children allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Table tennis
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
3.93
Many reviews mentioned issues with cleanliness, including mold and dirty floors.
Service
7.9
Staff were frequently described as friendly and helpful; however, there were some concerns about communication.
Location
8.44
The location was praised for its proximity to the beach and local amenities.
Room Quality
6.39
Rooms were reported as outdated with occasional maintenance issues.
Amenities
5.42
Dissatisfaction with pool closure and maintenance issues noted.
Value for Money
7.38
Users indicated it's acceptable for budget stays, but suggest others might provide better value.
Food and Beverage
6.93
Food options available but not extensively highlighted in reviews.
Overall Experience
6.4
Mixed reviews; enjoyed stay but overall construction and cleanliness affected experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:00

Property Description

Luxurious Amenities
Enjoy top-notch facilities such as a fitness center, terrace, and garden at ESJ Beach Apartments. Relax in the communal living room or stay connected with complimentary Wi-Fi access.

Convenient Services
Benefit from express check-out, dry cleaning/laundry services, and a 24-hour front desk. With free self-parking available, your stay will be stress-free and convenient.

Prime Location
Located just minutes away from Isla Verde Beach and The Mall of San Juan, ESJ Beach Apartments offers easy access to local attractions. Don't miss out on exploring nearby landmarks and beaches during your stay.

Ready to experience the perfect blend of comfort and convenience at ESJ Beach Apartments? Book now and make your vacation unforgettable!

Important information:

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    No pets

  • Smoking

    No smoking

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

6.6
Based on 285 reviews
Cleanliness: 3.93
Service: 7.9
Location: 8.44
Room Quality: 6.39
Amenities: 5.42
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 6.4
M
Monica
6
Pros:

Kitchen cabinet drawer falling. Rooms need to be updated/painted. Should offer to use pool from other hotels.

2025-10-10 • via Nuitee
J
José Luis
10
Pros:

Excelente. El parking está muy deteriorado. Pero lo demás, excelente.

2025-10-09 • via Nuitee
A
Alberto • partner
2
Pros:

The property is in bad condition and we left after one night

2025-10-05 • via Nuitee
M
Michael
4
Pros:

The rooms were not ready for check in and they were missing towels. I wasn’t aware that the pool was damaged

2025-10-02 • via Nuitee
G
Gabriel Yanez
2
Pros:

Me qude en este hotel por dos noches. Primero no sabia q la piscina estaba en renovación. Y segundo y muy importante. Sali con picadas en todo el cuerpo. No creo q limpian , entonces my peligroso por cualquier enfermedad.

2025-09-26 • via Nuitee
C
CARLOS
4
Pros:

THE PROPERTY /ROOM HUMIDITY NEED REMODELATION

2025-09-21 • via Nuitee
R
Roselin • family
10
Pros:

Everything was great, ocean view l. Food and staff. Room was clean too. Thank you!

2025-09-17 • via Nuitee
L
luis • friends
10
Pros:

Excellent

2025-09-17 • via Nuitee
N
Nestor
6
Pros:

Rooms are out of date but good location

2025-09-16 • via Nuitee
J
Jose • family
2
Pros:

Limited staff. The moment i started walking through the hallway on the 8th floor to the room, the floors were dirty and noticed storage doors by elevator was off the hinges. The moment i walked into the room, we immediately noticed mold in the bathroom, stains on the walls and stains on the bed sheets. Paint on wall was peeling off also.

2025-09-16 • via Nuitee
P
pedro
2
Pros:

Place was nasty

2025-09-16 • via Nuitee
O
Orionix O • family
6
Pros:

Due for minor updates. A couple of things need fixing in the unit. Clean, comfortable & on the beach for which I didn’t mind the pool been closed ! Love the area and local culture. Being there multiple times and I noticed ESJ deteriorating.

2025-09-15 • via Nuitee
M
Marc • partner
10
Pros:

This is where I will always stay when visiting PR!

2025-09-14 • via Nuitee
M
Mercedes
10
Pros:

Staff and cleanliness and safety

2025-09-11 • via Nuitee
M
Miguel
4
Pros:

There was lack of communication in terms of housekeeping and management was

2025-09-07 • via Nuitee
C
Carolina • family
8
Pros:

I loved the ocean view room but staff needs to work on communication. Had to repeatedly request things and the waits were long.

2025-09-05 • via Nuitee
E
Elimelec • partner
10
Pros:

The staff was amazing! The views and location also.

2025-09-02 • via Nuitee
S
Sondra • family
6
Pros:

Outdated

2025-09-02 • via Nuitee
C
Carmen
10
Pros:

The girls at the check in desk were the sweetest. Beautiful beach this is my 3rd time here

2025-09-01 • via Nuitee
J
Jessica • friends
8
Pros:

Rooms were nice but the property itself looked a little dated. I had no issues with my stay.

2025-08-26 • via Nuitee