Marsala Apart Hotel

Hotels
•
Independent
8.6 (196 reviews)
Rua Duarte de Freitas, 35, Socorro, Mogi das Cruzes, SP, 08780-240 , Mogi das Cruzes , BR
55-11-47283000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Steam room
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Limited amenities
Noisy rooms

Categories

Cleanliness
8.06
Some reviews mentioned cleanliness issues like hair found on bed and problems with bathroom maintenance.
Service
9.53
Staff was mentioned as friendly and helpful, creating a positive impression overall.
Location
9.57
Multiple reviews praised the hotel's convenient location near shopping and restaurants.
Room Quality
8.02
Some reviews indicated that rooms were simple with few amenities and issues such as noise.
Amenities
7.55
Several complaints about lack of basic amenities and maintenance affecting stay.
Value for Money
8.51
Discrepancy between expected and actual quality, resulting in a fair but not ideal value rating.
Food and Beverage
9.06
Breakfast consistently received positive feedback, contributing to a favorable rating here.
Overall Experience
8.53
Mixed sentiments overall; some positive experiences but significant issues that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:13

Property Description

Discover a blend of comfort and convenience at Marsala Apart Hotel, located in the heart of Mogi das Cruzes.

Relax and Rejuvenate
Indulge in our top-notch spa services with massages and facials, or unwind in our outdoor pool and sauna, ensuring your stay is restorative and refreshing.

Culinary Delights
Satisfy your culinary cravings at our on-site restaurant, or choose the convenience of room service. Start your day with a hearty buffet breakfast, available daily to fuel your adventures.

Modern Amenities
Enjoy the modern comforts of our 70 air-conditioned rooms featuring kitchenettes and complimentary Wi-Fi. With a business center for work needs and complimentary parking for guests, everything you need is at your fingertips.

Don't miss the chance to make Marsala Apart Hotel your home away from home—book your stay today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 196 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
S
SERGIO • couple • br
9
2026-03-16 • via Nuitee
L
Luis Fernando • couple • br
7
Não vale o valor. Já fiquei lá outra vez, estava melhor. Próxima procuro outro lugar.
Pros:

Café da manhã.

Cons:

Apartamento bem antigo e algumas coisas sujas.

2026-03-13 • via Nuitee
R
Ricardo • solo_traveller • br
5
Pros:

Nada significativo.

Cons:

Do quarto.

2026-03-05 • via Nuitee
R
roi • couple • pt
10
2026-02-24 • via Nuitee
F
Felipe • family_with_children • br
9
2026-02-23 • via Nuitee
M
Marcelo • couple • br
5
Pros:

Cafe da manha ok

Cons:

A jacuzzi nao esta concertada, piscina fria .

2026-02-22 • via Nuitee
S
Sergio • couple • br
10
2026-02-22 • via Nuitee
J
Juliano • couple • br
9
2026-02-09 • via Nuitee
H
Helio • couple • br
8
2026-02-09 • via Nuitee
I
Ian • family_with_children • br
9
2026-01-28 • via Nuitee
C
Carlos • solo_traveller • br
1
2026-01-22 • via Nuitee
I
Israel • solo_traveller • br
9
Ótima estrutura!
Pros:

É um ótimo hotel, quartos simples, porém muito espaçosos! O banheiro é maior do o quarto de alguns hotéis que já fiquei, os funcionários são simpáticos e muito bem treinados. Não usufruí do serviço de quarto, mas o café da manhã foi excelente!

Cons:

Apesar de um ter um hipermercado com muita comodidade bem perto (2min a pé), é um pouco fora de mão quando é necessário ir para as áreas mais centrais. Engraçado que para voltar ao hotel é muito mais rápido que para ir ao centro.

2026-01-20 • via Nuitee
J
Juliano • family_with_children • br
9
2026-01-20 • via Nuitee
I
IRVANDO • couple • br
8
Fomos bem recebidos e serviu para o que precisavamos no momento.
Pros:

Hotel limpo, acomodações limpas, café da manhã bom !

Cons:

Banheiro com falta de algumas manuteções básicas, nada que comprometesse a estadia, porém diminui a pontuação, tipo vazamentos no esgoto da pia que deixava o piso do banheiro molhado e com perigo de escorregar, torneira pingando, desperdício de água. Flata de pelo menos agua no frigo bar

2026-01-19 • via Nuitee
J
José Aldo A • couple • br
8
2026-01-19 • via Nuitee
S
Sandra • solo_traveller • br
7
Esperava mais.
Pros:

Café da manhã satisfatório .

Cons:

Não tem sequer ajuda para transporte de bagagem.Limpeza do quarto não foi feita nenhuma vez.

2026-01-19 • via Nuitee
T
Thaise • family_with_children • br
10
2026-01-12 • via Nuitee
T
Tania • family_with_children • br
8
2026-01-06 • via Nuitee
O
Oscar Luigi • family_with_children • br
10
Pros:

Gostei praticamente de tudo! Não sei se o hotel é sempre assim, mas se esse for o nível, voltarei sempre que tiver que dormir em Mogi das Cruzes

2026-01-06 • via Nuitee
A
Alex • solo_traveller • br
10
2026-01-04 • via Nuitee