Holiday Inn Express Grove City - Premium Outlet Mall by IHG

Hotels
•
Holiday Inn Express
8.4 (367 reviews)
21 Holiday Boulevard , Mercer , US
+1 724-748-5514

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful and welcoming staff
Very good/excellent hot breakfast with broad selection
Spacious rooms with good blackout blinds
Convenient location and secure parking
Good value/price
Cons:
Cleanliness issues (streaky glass, unclean floors, dirty areas behind furniture)
Bathroom/shower problems (low water pressure, rusted panels, slippery floor, intermittent toilet flush)
Hot tub jets not working
Breakfast area crowded with limited seating
Limited gluten-free/dairy-free options
Occasional nighttime noise/parties

Categories

Cleanliness
7.3
Mixed feedback: several guests praised clean rooms, but multiple comments flagged streaky glass, unclean floors, dirty area behind beds, rust in shower panels and general cleanliness issues.
Service
9.2
Consistently positive: staff described as friendly, helpful, kind and welcoming; front-desk polite and reassuring handling (despite occasional short wait).
Location
8.9
Frequently noted as convenient and easy to find; several guests explicitly praised the location and parking security.
Room Quality
8.2
Generally favorable: rooms described as spacious with above-average furniture and effective blackout blinds, though isolated issues included a very cold room on arrival and some cleanliness under beds.
Amenities
8.3
Strong breakfast offering and secure parking praised; minor amenity issues reported (hot tub jets not working, limited seating at breakfast, some missing dietary options).
Value for Money
9
Multiple guests noted good price/value and recommended the hotel as a good deal for the cost.
Food and Beverage
8.7
Breakfast repeatedly praised (wide selection including pancakes, omelets, porridge), though some guests noted crowding, limited seating and few gluten-/dairy-free options.
Overall Experience
7.6
Overall positive but mixed: many enjoyable stays with friendly staff and good breakfast, balanced by recurring cleanliness and occasional maintenance/noise issues that lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Situated just off Interstate 79 in Mercer, Pennsylvania, the Holiday Inn Express Grove City-Mercer offers easy access to nearby attractions like the Grove City Outlets, perfect for a shopping spree just half a mile away.

Comfortable Accommodations
Each guest room is well-equipped with amenities such as cable TV, a refrigerator, and a work desk. Upgrade to a suite for added space and convenience with a seating area, sofa bed, and microwave.

Fantastic Facilities
Enjoy a refreshing dip in the indoor pool, stay active at the fitness centre, or take care of work at the business centre. Laundry facilities are also available for your convenience during your stay.

Ready to experience a relaxing stay with us? Book your room at the Holiday Inn Express Grove City-Mercer now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Keep in mind that first floor in under renovation.

Currently undergoing renovations on 1st floor and public areas. Finishing up the final renovations for the hotel until the end of 2023. We apologize for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Guest Reviews

8.4
Based on 367 reviews
Cleanliness: 7.3
Service: 9.2
Location: 8.9
Room Quality: 8.2
Amenities: 8.3
Value for Money: 9
Food and Beverage: 8.7
Overall Experience: 7.6
S
Sade • couple • us
10
Continental Breakfast was amazing and I love the fact they had turkey sausage
Pros:

Room was very clean host was polite

2026-11-01 • via Nuitee
A
Alisa • solo_traveller • us
8
2026-10-17 • via Nuitee
M
Mark • solo_traveller • us
9
2026-10-16 • via Nuitee
A
Angela • family_with_children • us
10
We really enjoyed our stay. The room was spacious enough to play card games with our family. We paid a little extra for
Pros:

The hotel was beautiful with a nice 2-story entrance. The rooms were spacious, above average furniture and bathroom. The windows has a 2-layer blind that kept the room dark for sleeping.

Cons:

The wait at the front desk for check-in was about 10min, but the staff was nice and very friendly and welcoming.

2026-10-08 • via Nuitee
A
Andrea • solo_traveller • us
9
2026-09-17 • via Nuitee
G
Gabriel • couple • us
10
Kind and easy-going service
Pros:

Kind, easy-going service. Everyone on the staff I interacted with was friendly and made me feel comfortable. It all felt natural. They were simply doing their jobs in a way that made my life easier. A team like that is very hard to find.

2026-09-16 • via Nuitee
K
Katarina • solo_traveller • ca
7
2026-09-16 • via Nuitee
C
Chaz • couple • us
5
It was okay but we're going to look for different options in the area for the next time
Pros:

Location is great and the room was spacious

Cons:

Water pressure in the shower was horrible. The ceiling panels in the shower were rusted. The soap containers look like they hadn't been changed in a very long time. The shower floor becomes so slippery it's very dangerous. The bed was okay but when we moved the bed because something fell behind it it was not clean at all. Also the TV was a good size but ESPN and some other channels did not come through. We called about it but nothing was done.

2026-09-16 • via Nuitee
D
Danielle • couple • us
9
2026-09-13 • via Nuitee
M
Michael • family_with_children • us
6
We have stayed here before and really liked it. This time was not as good.
Pros:

Coffee all day quite hotel

Cons:

Cleanliness needs work. All the glass was streaky and floors not clean

2026-08-31 • via Nuitee
B
Bezeljak • solo_traveller • us
9
2026-08-18 • via Nuitee
K
Katie • family_with_children • us
9
2026-08-18 • via Nuitee
C
Charles • family_with_children • us
2
Pros:

The hotel was nice and a good breakfast. Rooms clean.

Cons:

There was people partying from 12:30am till like 5 am didn't get much sleep and had 2 small children with us.

2026-08-16 • via Nuitee
A
Amy • solo_traveller • us
9
2026-08-16 • via Nuitee
A
Amy • solo_traveller • us
10
2026-08-09 • via Nuitee
H
Heather • family_with_children • us
9
Pros:

It was like 2 hours from my house
I’m a single mother and don’t like dividing my kids up so the sleeping arrangements worked out perfectly. My kids loved the pancakes

Cons:

Room was very cold when we got there it was 58

2026-08-06 • via Nuitee
J
Jeff • couple • us
9
Quick visit. Nice stay
Pros:

Very good breakfast offering

Cons:

Toilet wouldn’t flush. Has to wait 5-10 minutes

2026-08-03 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

We recently arrived at this hotel the same time as 100 teens on field trip. The desk staff told us to let us know if there was a noise issue and they would take care of it. We didn’t hear a peep but was reassuring to know it wouldn’t be tolerated. The breakfast was great, and the parking area seemed secure for our vehicle.

2026-07-21 • via Nuitee
C
Catherine • couple • us
10
Very enjoyable stay
Pros:

Very clean and friendly staff

Cons:

The hot tub jets did not work

2026-07-15 • via Nuitee
P
Patrick • family_with_children • us
9
2026-07-14 • via Nuitee