Holiday Inn Express Grove City - Premium Outlet Mall by IHG

Hotels
•
Holiday Inn Express
8.9 (448 reviews)
21 Holiday Boulevard , Grove City , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Inconsistent amenities
Breakfast quality variability

Categories

Cleanliness
8.29
Some reviews mentioned dirty rooms and unclean toilets.
Service
9.76
Positive sentiments regarding friendly staff and accommodating service.
Location
9.8
Excellent location near outlets and restaurants, frequently highlighted.
Room Quality
8.75
Mixed reviews; some positive but issues with cleanliness noted.
Amenities
8.28
Pancake machine not working, other amenities had mixed reviews.
Value for Money
8.74
Competitively priced for the area, with some noting it was a bit expensive.
Food and Beverage
7.79
Breakfast had mixed reviews with some items served cold.
Overall Experience
9.76
Overall positive experiences with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:22

Property Description

Convenient Location
Situated just off Interstate 79 in Mercer, Pennsylvania, the Holiday Inn Express Grove City-Mercer offers easy access to nearby attractions like the Grove City Outlets, perfect for a shopping spree just half a mile away.

Comfortable Accommodations
Each guest room is well-equipped with amenities such as cable TV, a refrigerator, and a work desk. Upgrade to a suite for added space and convenience with a seating area, sofa bed, and microwave.

Fantastic Facilities
Enjoy a refreshing dip in the indoor pool, stay active at the fitness centre, or take care of work at the business centre. Laundry facilities are also available for your convenience during your stay.

Ready to experience a relaxing stay with us? Book your room at the Holiday Inn Express Grove City-Mercer now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Keep in mind that first floor in under renovation.

Currently undergoing renovations on 1st floor and public areas. Finishing up the final renovations for the hotel until the end of 2023. We apologize for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 448 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 9.76
A
Amanda • extended_group • us
10
Wonderful over night with family and friends.
Pros:

Beds are super comfy, breakfast was good, staff was very nice, hotel is very clean. They also have Dove products in the showers so you don't have to bring your own which worked perfect!!

2026-05-02 • via Nuitee
D
David • couple • ca
8
2026-05-01 • via Nuitee
N
Nathan • family_with_children • us
9
2026-04-22 • via Nuitee
Y
Yvxander • solo_traveller • ch
5
Bequemes Bett, gute Lage, Sauberkeit leidet aber.
Pros:

Gut gelegen für unseren Kundenbesuch. Verpflegungsmöglichkeiten in Gehweite. Bequemes Bett. Rhuig. Parkplätze direkt vor dem Haus in ausreichender Anzahl.
Sehr gutes Frühstückbuffet für amerikanische verhältnisse.

Cons:

Sauberkeit... der Boden war nicht richtig gesaugt. Es lag noch Abfallreste vom vorbewohner im Zimmer. Boden im Badezimmer nur mit Hausschuhen begehbar. Duschboden ebenfalls nicht Sauber. An den Frottetüchern waren gekrauste Schwarze Haare... definitiv nicht von mir. Meine Kollegen haben mir gleiches und weitere Punkte berichtet die ein eigenes Zimmer hatten.
Für ein oder zwei Nächte aber sicher machbar.

2026-04-13 • via Nuitee
R
Robert • couple • ca
7
My wife and I were tired we had a long day and we 25 dollars for incidentals whic we never used
Pros:

The bed was good

Cons:

The food was ok

2026-04-09 • via Nuitee
𝒜𝓏ℯ𝓇𝒶 • solo_traveller • us
4
2026-04-07 • via Nuitee
T
Terry • solo_traveller • us
5
2026-04-07 • via Nuitee
D
David • family_with_children • us
1
2026-03-26 • via Nuitee
J
jennifer • family_with_children • us
10
2026-03-24 • via Nuitee
K
Kristin • family_with_children • us
7
Ok hotel. Just needs some minor fixes.
Pros:

Breakfast selection was decent. Our room was decent. Staff was friendly. Loved that they actually had liquid hand soap in the bathroom!! And Dove hair and body products!

Cons:

Pool was small so felt extremely overwhelming and didn't even want to swim bc it was so loud and no room. The hot tub was broken and too hot. No towels for the pool and when we asked for more they only had floor mat tiny towels. Requested through the text chat for an extra towel for the room and it never showed. Pillows are God awful and non existent.

2026-03-23 • via Nuitee
M
Mark • solo_traveller • us
9
All was well.
Pros:

Breakfast was excellent and location good.

Cons:

The TV wasn't great, but OK

2026-03-22 • via Nuitee
S
Shannon • couple • us
10
Pros:

Updated. Great location

2026-03-20 • via Nuitee
M
Martín • couple • us
10
Comfortable and cozy
Pros:

Clean, comfortable and great breakfast

2026-03-15 • via Nuitee
M
Meghan • family_with_children • us
5
Pros:

Room was nice. Loved the pool and hot tub.

Cons:

Breakfast was not good.
They charged me twice for my room and it took me over a week and several hours on the phone to get my money back. Even after they realized their mistake, I received nothing but an apology to accommodate my time and the amount of time they took to refund me.

2026-03-13 • via Nuitee
K
Kimberly • couple • us
10
Overall great
Cons:

The doors throughout floor slam shut. It can be heard clear down the hall into the room. Woke us up about 6 times. Seems like you could adjust closures or have slow close.

2026-03-08 • via Nuitee
M
Melinda • family_with_children • us
10
2026-03-06 • via Nuitee
S
Stephanie • couple • us
7
Satisfactory but needs major improvents in quality in the particulars for the price
Pros:

Clean and nice decor. Location to Outlets, Indoor Pool & Fitness Center were nice.

Cons:

Hot tub jets were not working as the staff said waiting on a part.
Breakfast was not to our liking. Cold, toaster did not work well and the garbage was overflowing and messy. Staff inattentive to any of these issues.

2026-03-01 • via Nuitee
G
Gabriella • couple • us
9
2026-02-27 • via Nuitee
E
Ed • couple • us
9
Very nice
Pros:

Convenient and clean

Cons:

Pillows were too soft

2026-02-24 • via Nuitee
A
Ashley • family_with_children • us
10
2026-01-30 • via Nuitee