Best Western Palm Beach Lakes

Hotels
•
Best Western
8.2 (1004 reviews)
1800 Palm Beach Lakes Boulevard , West Palm Beach , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty shower
Basic breakfast options

Categories

Cleanliness
7.63
Some reviews mentioned dirty shower and dated bathrooms.
Service
9.1
Staff were generally friendly and accommodating.
Location
8.64
The hotel is well-located near shops and restaurants.
Room Quality
8.09
Rooms were clean but some found them small and dated.
Amenities
8.12
Pool area and breakfast were appreciated; however, variety was lacking.
Value for Money
8.08
Decent value considering location and services.
Food and Beverage
7.63
Breakfast was basic, lacking in variety and options.
Overall Experience
8.3
Mixed feelings; overall a comfortable stay with notable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Outdoor Heated Pool and Free WiFi
Located in West Palm Beach, Florida, this hotel boasts an inviting outdoor heated pool for guests to relax and unwind. Stay connected with complimentary WiFi available in all guest rooms, ensuring you can easily plan your stay or catch up on work.

Comfortable Guest Rooms with Amenities
The Best Western Palm Beach Lakes offers cozy guest rooms equipped with cable TV featuring Showtime, a microwave, refrigerator, and coffee facilities. Enjoy a comfortable stay with all the conveniences of home at your fingertips.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site fitness centre and start your day right with a daily continental breakfast. With Palm Beach International Airport just 5.2 km away and downtown CityPlace shopping district a short drive from the hotel, explore the area with ease. Adjacent to the Target store, indulge in some shopping during your stay at Best Western West Palm Beach Lakes.

Book your stay now for a memorable experience at our hotel.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1004 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
D
DavidU1437 • Business
4
Was fine for a night, but not going back...
Pros:

With hotel prices soaring, it is hard to find a good value location anymore. At $200 a night, which was on the cheaper side of the area, I expected to have some lower level of quality, etc., but was hoping for a bit more out of the BW. The safety door lock was barely screwed into the door (it looked like someone had forcefully tried to enter the room and the lock was never fixed) and didn't give me a great feeling of security and there were sugar ants all over the tables. The bed was comfy, the room overall was just ok for the age of the hotel, and was sufficient for one night, but the ants and door didn't make me feel warm and cozy. I didn't try the breakfast. I will probably look for another choice when back in this area.

2026-04-16 • via Tripadvisor
C
Carl • couple • us
8
2026-04-15 • via Nuitee
E
erintE1652FV • Solo travel
10
Friendly and clean
Pros:

Beautiful, I had a great stay!!

2026-04-14 • via Tripadvisor
A
Annamária • family_with_children • hu
7
2026-04-14 • via Nuitee
P
Paul • couple • us
5
2026-04-13 • via Nuitee
D
Danyell • couple • us
8
Perfect for my short stay.
Pros:

Nicely maintained and friendly staff.

Cons:

Could use minor upgrades but still pleasant

2026-04-13 • via Nuitee
Y
Young • couple • us
8
We enjoyed it. It's convenient to shopping and dining.
Pros:

Check in! Super friendly staff.

Cons:

Nothing really negative.

2026-04-12 • via Nuitee
M
Mariana • family_with_children • ar
7
Hotel que cumple.
Pros:

Habitación cómoda.

Cons:

El desayuno se sirve solo hasta las 9:30 y levantan todo pasado ese horario.

2026-04-07 • via Nuitee
R
Rett • couple • us
8
Brief at hotel. Spent more time with family away from hotel after business concluded.
Pros:

Breakfast was good. Unfortunately the pancake maker failed but all else was very decent.

Cons:

Upstairs visitors let kids play TV and clunked on the floor, dropping things at various times during the night. Otherwise comfortable.

2026-04-06 • via Nuitee
C
Carolina • solo_traveller • us
10
Best value for the price
Pros:

It was a great stay overall, but the staff made the experience even better. Everyone was so attentive, kind, and eager to help. I'm used to staying at 4-star+ properties and just needed a quick one-night for a work trip, and the value I received was incredible. Bonus that the breakfast was delicious too!

2026-04-06 • via Nuitee
M
Machiriva • family_with_children • us
10
Pros:

Todo excelente

2026-04-05 • via Nuitee
F
francesco • solo_traveller • it
5
2026-04-04 • via Nuitee
8
842DebbieT • Business • Scottsville, Virginia
10
Reurn to the old days gone by!
Pros:

Rooms were clean. The grounds reminded me of “old Florida”. The staff were helpful and delightful. I may have to visit again while not working.

2026-04-01 • via Tripadvisor
C
Christian • couple • de
6
2026-04-01 • via Nuitee
F
Françoise • couple • be
8
4e séjour et nous reviendrons
2026-03-31 • via Nuitee
N
NorthStar44366516548 • Family • Round Hill, Loudoun County, Virginia
10
Great location. Nice hotel.
Pros:

Great hotel. Clean. Breakfast was good. Loved the pool area, although we didn’t get to use it because we were out and about. Location is great. Staff was friendly.

2026-03-30 • via Tripadvisor
C
COBAN • couple • us
3
2026-03-30 • via Nuitee
A
Anna • extended_group • pl
5
Pros:

Dostępny basen

Cons:

Zapach stęchlizny w pokoju, śniadanie na plastikowych talerzykach, wszystko z proszku łącznie z jajecznicą.

2026-03-30 • via Nuitee
M
Murat • couple • tr
10
2026-03-29 • via Nuitee
M
Michael • couple • us
5
Cons:

Breakfest was terrable

2026-03-27 • via Nuitee