Best Western Palm Beach Lakes

Hotels
•
Best Western
8.2 (978 reviews)
1800 Palm Beach Lakes Boulevard , West Palm Beach , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty shower
Basic breakfast options

Categories

Cleanliness
7.63
Some reviews mentioned dirty shower and dated bathrooms.
Service
9.1
Staff were generally friendly and accommodating.
Location
8.64
The hotel is well-located near shops and restaurants.
Room Quality
8.09
Rooms were clean but some found them small and dated.
Amenities
8.12
Pool area and breakfast were appreciated; however, variety was lacking.
Value for Money
8.08
Decent value considering location and services.
Food and Beverage
7.63
Breakfast was basic, lacking in variety and options.
Overall Experience
8.3
Mixed feelings; overall a comfortable stay with notable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Outdoor Heated Pool and Free WiFi
Located in West Palm Beach, Florida, this hotel boasts an inviting outdoor heated pool for guests to relax and unwind. Stay connected with complimentary WiFi available in all guest rooms, ensuring you can easily plan your stay or catch up on work.

Comfortable Guest Rooms with Amenities
The Best Western Palm Beach Lakes offers cozy guest rooms equipped with cable TV featuring Showtime, a microwave, refrigerator, and coffee facilities. Enjoy a comfortable stay with all the conveniences of home at your fingertips.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site fitness centre and start your day right with a daily continental breakfast. With Palm Beach International Airport just 5.2 km away and downtown CityPlace shopping district a short drive from the hotel, explore the area with ease. Adjacent to the Target store, indulge in some shopping during your stay at Best Western West Palm Beach Lakes.

Book your stay now for a memorable experience at our hotel.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 978 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
T
Tracy • couple • us
10
Excellent choice for a close to airport stop
Pros:

Staff were very friendly. Place was very clean. Lovely courtyard with pool. Very close to airport and shops

Cons:

Nothing

2026-02-12 • via Nuitee
D
David • solo_traveller • us
1
DO NOT STAY HERE!
Pros:

Nothing

Cons:

Avoid this property like the plague I wish negative six hundred was an option for the score. Just don't go there. Filthy rooms and possibly the most offensive staff I've dealt with at any hotel ever in the world.

2026-02-10 • via Nuitee
T
Tennille • couple • us
6
It worked for a short weekend stay, but it gives “motel” lodging and would not be my first choice.
Pros:

Close proximity to a large area with shopping, dining, and local attractions. You can park in front of your room if you are on the outside rooms.

Cons:

Very dated with a bathroom that has a hole in the floor that was covered up with a mat. Very overpriced for a basic room.

2026-02-10 • via Nuitee
D
Dawn • couple • us
9
A comfy pre-cruise stay
Pros:

I didn't do breakfats, but my husband said there was a nice variety and was pleased with it.

Cons:

We were facing the parking lot.

2026-02-08 • via Nuitee
F
Ferguson • family_with_children • bs
7
Pros:

I enjoyed the location and friendly and helpful staff

Cons:

The bed was very uncomfortable.

2026-01-29 • via Nuitee
H
Heather • couple • us
10
Staff always very pleasant and room is always clean.pool area very nice
Pros:

Very clean and convenient to anything you need

Cons:

Nothing

2026-01-29 • via Nuitee
R
Remigiusz • family_with_children • pl
8
Pros:

Duży pokój, dobre śniadanie, bardzo dobra kawka dostępna cały dzień, polecam jak najbardziej!!

2026-01-29 • via Nuitee
W
Wilfer • solo_traveller • us
6
2026-01-29 • via Nuitee
S
sandy • couple • us
8
2026-01-29 • via Nuitee
K
Karen • family_with_children • us
10
Great stay
Pros:

Excellent location. Close to airport. Target is right next door. Outlets, Whole Foods, and restaurants across the street. Wonderful staff. Clean rooms and pool area. All well maintained. Good variety at breakfast and food is restocked throughout breakfast.

2026-01-27 • via Nuitee
N
Nicola • couple • us
5
Pros:

Location

Cons:

My bathroom and roomfloor was filthy and the water took long to warm up!

2026-01-24 • via Nuitee
Y
Yodanys e • couple • us
3
Viaje a la Antártida
Cons:

No me gusto que me tuve que bañar con agua fría y nunca resolvieron el problema llamé a la recepción y nunca lo resolvieron

2026-01-24 • via Nuitee
K
Kerrie • couple • us
8
2026-01-23 • via Nuitee
S
Stanislav Vidloha • family_with_children • ua
6
2026-01-22 • via Nuitee
D
Daniel • solo_traveller • sc
4
2026-01-22 • via Nuitee
V
Veronique • couple • fr
4
Très décevant pour l’endroit et la qualité de l’établissement
Pros:

La chambre était spacieuse et bien agencée

Cons:

L’emplacement est extrêmement bruyant, la porte qui donne sur le bord de la route n’est pas du tout isolée et il est difficile de dormir dans ces conditions. Le personnel est serviable mais sans plus concernant l’amabilité. La salle de bain est vieillotte et toute petite part rapport à cette gamme d’établissements. Le quartier n’est pas convivial du tout et il est impossible de trouver un restaurant digne de ce nom.

2026-01-20 • via Nuitee
G
Glenn • couple • us
7
It fit my simple needs . The courtyard and pool looked nice but I didn't have time to enjoy them.
Pros:

A simple room with a bed, coffee maker, bathroom, TV. breakfast was okay.

Cons:

location limited access to only one entrance/exit. Toilet too close to shower and too far from paper holder.

2026-01-19 • via Nuitee
M
maria luciana • extended_group • ar
10
2026-01-19 • via Nuitee
S
Sara • family_with_children • py
7
Pros:

Super, dass es ein Waschsalon für Gäste hat.

Cons:

Das Frühstück war nicht gut. Alles aus Maschinen, sogar das 'gezuckerte" Naturjoghurt, schrecklich. Schmeckte alles künstlich und nur Wegwerf- Besteck und Geschirr.

2026-01-19 • via Nuitee
K
Keandra • solo_traveller • us
1
I will never book with this location again.
Pros:

The woman at the front desk was nice and the shops across the street

Cons:

The room is received smelled like cigarettes after u check in I went somewhere and came back three hours to the room later and reported it and asked for refund. I was told that a manager Ronald I think is his name would call me and never did. I also did not feel safe it was facing alley parking lot and had no real security on the property, except the person that walks around. I never stayed in the room and they never gave me back my money

2026-01-19 • via Nuitee