Best Western Palm Beach Lakes

Hotels
Best Western
8.2 (1113 reviews)
1800 Palm Beach Lakes Boulevard , West Palm Beach , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty shower
Basic breakfast options

Categories

Cleanliness
7.63
Some reviews mentioned dirty shower and dated bathrooms.
Service
9.1
Staff were generally friendly and accommodating.
Location
8.64
The hotel is well-located near shops and restaurants.
Room Quality
8.09
Rooms were clean but some found them small and dated.
Amenities
8.12
Pool area and breakfast were appreciated; however, variety was lacking.
Value for Money
8.08
Decent value considering location and services.
Food and Beverage
7.63
Breakfast was basic, lacking in variety and options.
Overall Experience
8.3
Mixed feelings; overall a comfortable stay with notable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

Outdoor Heated Pool and Free WiFi
Located in West Palm Beach, Florida, this hotel boasts an inviting outdoor heated pool for guests to relax and unwind. Stay connected with complimentary WiFi available in all guest rooms, ensuring you can easily plan your stay or catch up on work.

Comfortable Guest Rooms with Amenities
The Best Western Palm Beach Lakes offers cozy guest rooms equipped with cable TV featuring Showtime, a microwave, refrigerator, and coffee facilities. Enjoy a comfortable stay with all the conveniences of home at your fingertips.

Convenient Facilities and Nearby Attractions
Take advantage of the on-site fitness centre and start your day right with a daily continental breakfast. With Palm Beach International Airport just 5.2 km away and downtown CityPlace shopping district a short drive from the hotel, explore the area with ease. Adjacent to the Target store, indulge in some shopping during your stay at Best Western West Palm Beach Lakes.

Book your stay now for a memorable experience at our hotel.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 1113 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.3
A
Allan solo_traveller fk
7
2026-06-27 via Nuitee
J
jose solo_traveller cl
10
Pros:

Excelente ubicación, cerca de supermercado y tiendas.

Cons:

Desayuno, no me gustaron los cubiertos de plástico y platos de carton.

2026-06-26 via Nuitee
R
Rodney solo_traveller us
10
My State was great. The staff was wonderful. The representative gave me great directions to get to my room. The lobby ar
Pros:

The property was very well maintained it seems like they take great pride and taking care of the property so it was very clean. Enjoyed the view was wonderful of the pool. Everything was just great.

Cons:

There was really nothing to dislike about the property. Everything was just great.

2026-06-26 via Nuitee
J
Jose Antonio couple es
7
2026-06-25 via Nuitee
D
Danly family_with_children us
10
Descanso paz
Pros:

Todo limpieza calidad

2026-06-22 via Nuitee
C
Carlos Alberto family_with_children ec
5
2026-06-18 via Nuitee
L
lennie couple us
10
Pros:

we were pleasantly surprised at how nice the facility was. breakfast was good, and considering we had to leave early fo graduation, thrilled that it opened so early! everything was just a very nice experience!

2026-06-16 via Nuitee
Z
Zyhara family_with_children us
6
Pros:

Very central

Cons:

The rooms and bathroom (bathtubs) could be in better condition

2026-06-15 via Nuitee
M
Meander13036163703 Business
6
Just okay
Pros:

This property is old and suffers from the environment of South Florida. Humidity and A/C is an issue. I understant that comes with South Florida. The water controll in the shower went in circles but rarely got hot. You should add adjustable vents to the A/C so it does not blow directly on the bed closest to the A/C unit. Directing the air up the wall would make the room more comfortable.

2026-06-12 via Tripadvisor
D
dant647 Business
10
Great stay even if it short.
Pros:

The hotel staff was very courteous and professional. The room was clean and very comfortable. I also enjoyed the tv it still had cable a lot of hotel are now switching to just a app base tv. It was very centrally located.

2026-06-12 via Tripadvisor
D
Daniel Karczewski family_with_children pl
7
Spełniło moje oczekiwania
Pros:

Duże pokoje. Hotel czysty. W dobrej lokalizacji jeśli podróżujesz autem. Obok hotelu duży shopping mall (jeśli kogoś interesuje). Tuż obok hotelu super restauracja BJ's. Basen w hotel - bardzo ok, leżaki, dużo miejsca i bardzo czystko na terenie hotelu.

2026-06-10 via Nuitee
L
Laurie solo_traveller us
4
2026-06-08 via Nuitee
M
Melisia extended_group us
10
2026-06-06 via Nuitee
M
Maday couple us
10
2026-06-06 via Nuitee
M
Melisia solo_traveller us
10
Pros:

AMAZING, great location close to restaurants, stores, and mall, the pool area is well maintained, courtyard with plenty of seating and relaxing area, the breakfast was great not the normal free breakfast, great customer service in all areas, very clean rooms. We travel to the area often and will definitely be returning to this location.

2026-06-06 via Nuitee
R
Ronald solo_traveller us
9
Nice stay before cruise
Pros:

Location and facility

2026-06-04 via Nuitee
T
TONYA couple us
9
2026-06-03 via Nuitee
A
Anne couple re
9
Super pour se reposer 2 ou 3 jours
Pros:

L’emplacement top à côté d’un Outlet et super restaurant JBS même un Target à côté.
Personnel sympa, bon petit déjeuner et piscine chauffée

Cons:

La salle de bain un peu petite et vieillotte rouille dans la baignoire autour du robinet

2026-06-03 via Nuitee
J
Jeannette family_with_children us
9
Pros:

Breakfast was okay.

2026-06-02 via Nuitee
A
Amelia solo_traveller us
10
2026-06-01 via Nuitee