SIDE, Hamburg, a Member of Design Hotels

Hotels
Design Hotels
8.8 (1886 reviews)
Drehbahn 49 , Hamburg , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Professional staff
Good breakfast
Cons:
Noisy spa area
Limited pool space
Dated design in some areas

Categories

Cleanliness
8.2
General sentiment, minor concerns regarding cleanliness in some reviews.
Service
9.2
Staff is friendly and professional, significant positive feedback on service quality.
Location
9.2
The hotel is centrally located, with many mentions of it being an excellent location.
Room Quality
8.7
Rooms are spacious and comfortable, though some reviews mentioned dated design.
Amenities
8.7
Good amenities overall, though some limited feedback on pool facilities.
Value for Money
8.7
Generally considered good value for the quality of stay.
Food and Beverage
8.7
Breakfast received high praise, but some mention of variety concerns.
Overall Experience
9
Guests express overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:47

Property Description

Luxurious Accommodation and Spa
Indulge in spacious rooms with eco-friendly amenities and unwind at the spa with pool, sauna, and hot tub.

Culinary Delights
Savor an international breakfast buffet, exquisite cocktails, and succulent steak meals at the exclusive [m]eatery restaurant and botanist bar.

Prime Location and Sky Terrace
Conveniently situated near Hamburg Central Station, enjoy the stunning rooftop terrace with panoramic views at the 5-star SIDE hotel.

Experience luxury and convenience at its finest at SIDE hotel in Hamburg.

Important information:

The extra bed for an additional guest has to be requested prior to arrival and be confirmed by the property. An extra bed is only available upon request and is subject to availability.

A maximum of 1 extra bed and 1 baby cot are allowed.

Guests traveling with children are kindly asked to inform the property in advance of their age.

Please be aware that we have adults only slots in our Pool and SPA area. These slots are from 11am to 2pm and from 8pm to 11pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1886 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
C
Catrin solo_traveller de
7
2026-05-30 via Nuitee
M
Magda couple de
9
Amazing staff and location
Pros:

The position, the spa and the pool

Cons:

The king bed has separate beds which are made separately and then put together. It wasn’t really the most comfortable if you like to cuddle in bed

2026-05-30 via Nuitee
E
Emilie couple dk
10
2026-05-30 via Nuitee
A
Amedi Faraj couple se
10
2026-05-30 via Nuitee
N
Nils couple de
9
2026-05-28 via Nuitee
H
Hans Uwe couple ch
10
2026-05-27 via Nuitee
M
Manuela family_with_children de
9
Sehr schönes Hotel mit Toplage und sehr freundlichem Hotel.
Pros:

Sehr freundliches Personal, die Lage ist top und die kleinen Details. Für Kinder gab es eine extra Zimmerkarte im Tiermotiv, welches selbst von einer Auswahl ausgewählt werden konnte und für Läufer stand morgens ein Tisch mit Karten, Handtüchern und Äpfel bereit. Sehr gute Auswahl beim Frühstück.

Cons:

Das Ambiente beim Frühstück war nicht wie erwartet; die Auswahl lädt zum Verweilen ein, jedoch war der Frühstücksraum Sonntags voll und man musste in die Bar ausweichen mit kleinen runden Tischen. Dies ist nicht einladend zum Verweilen.

2026-05-27 via Nuitee
C
Christian couple de
9
2026-05-26 via Nuitee
C
Christian solo_traveller de
9
2026-05-26 via Nuitee
A
Arpit solo_traveller us
9
Pros:

Nice boutique hotel in a convenient location not too far from the convention center and shopping/restaurants. Rooms were spacious and comfortable. Breakfast was great. Note that it's not a true member of the Bonvoy family, so breakfast is not free for elite members.

2026-05-25 via Nuitee
P
Peter solo_traveller de
8
Pros:

Frühstück
Lage
Pool
Service

Cons:

Badezimmer, Armaturen (Wasser lief an den Armaturen die Wand herunter)

2026-05-25 via Nuitee
M
Mark couple nl
9
2026-05-25 via Nuitee
M
Marina extended_group at
10
2026-05-24 via Nuitee
I
Ira family_with_children de
10
2026-05-23 via Nuitee
N
nathalie couple fr
9
Pros:

Design et confort de l'hotel

Cons:

42€ le petit déjeuner si pas de réservation a l'avance : trop cher

2026-05-22 via Nuitee
H
Herbsleb family_with_children de
9
Sehr gut, gerne wieder.
Pros:

Das Zimmer war sehr gut, das Personal freundlich. Das Frühstück wunderbar.

Cons:

Ja das einzige ist, wenn man mit dem Auto anreist. Das Auto wird durch einen Parkservice gepackt, also sollte man nix im Auto vergessen. Aber trotzdem wurden die Dinge schnell aus dem Auto besorgt. Aber wenn einmal viele Gäste anreisen, kommt es halt zu Wartezeiten. War aber erträglich.

2026-05-21 via Nuitee
D
Dorthe couple dk
10
Lækker hotel - med skøn beliggenhed- Side - vi kommer igen
Pros:

Super lækkert hotel, med central beliggenhed, venlig og meget serviceminded personale. Lækkert ren og indbydende hotel - over alt. Stor og indbydende morgenbuffet inklusiv ekstra lækre retter fra menukort. Suværene Spa faciliteter - hotelværelset var absolut i topklasse med alle faciliteter.

2026-05-21 via Nuitee
S
Søren couple dk
8
Cons:

The personel at the front desk were not close to be at 5 star level.

2026-05-20 via Nuitee
A
Adrienne solo_traveller ca
9
Relaxing space in the city.
Pros:

Impeccably clean, calm and relaxing. The terrace is a bonus in the city. Staff are very professional and courteous. You feel very welcomed and taken care of during your stay.

Cons:

Limited room service after 10pm but the one item available was delicious and delivered with care.

2026-05-19 via Nuitee
D
Dennis couple de
10
Pros:

Ein tolles Hotel !
Es war durchweg Sauber und komfortabel.
Sehr Gutes Personal alle freundlich und zuvorkommend besondere Grüße an den Pagen der wirklich mit seiner freundlichen Art rausgestochen ist!! Das Restaurant ist ein Traum genau wie die Bar.

2026-05-18 via Nuitee