SIDE, Hamburg, a Member of Design Hotels

Hotels
Design Hotels
8.8 (1945 reviews)
Drehbahn 49 , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Professional staff
Good breakfast
Cons:
Noisy spa area
Limited pool space
Dated design in some areas

Categories

Cleanliness
8.2
General sentiment, minor concerns regarding cleanliness in some reviews.
Service
9.2
Staff is friendly and professional, significant positive feedback on service quality.
Location
9.2
The hotel is centrally located, with many mentions of it being an excellent location.
Room Quality
8.7
Rooms are spacious and comfortable, though some reviews mentioned dated design.
Amenities
8.7
Good amenities overall, though some limited feedback on pool facilities.
Value for Money
8.7
Generally considered good value for the quality of stay.
Food and Beverage
8.7
Breakfast received high praise, but some mention of variety concerns.
Overall Experience
9
Guests express overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:47

Property Description

Luxurious Accommodation and Spa
Indulge in spacious rooms with eco-friendly amenities and unwind at the spa with pool, sauna, and hot tub.

Culinary Delights
Savor an international breakfast buffet, exquisite cocktails, and succulent steak meals at the exclusive [m]eatery restaurant and botanist bar.

Prime Location and Sky Terrace
Conveniently situated near Hamburg Central Station, enjoy the stunning rooftop terrace with panoramic views at the 5-star SIDE hotel.

Experience luxury and convenience at its finest at SIDE hotel in Hamburg.

Important information:

The extra bed for an additional guest has to be requested prior to arrival and be confirmed by the property. An extra bed is only available upon request and is subject to availability.

A maximum of 1 extra bed and 1 baby cot are allowed.

Guests traveling with children are kindly asked to inform the property in advance of their age.

Please be aware that we have adults only slots in our Pool and SPA area. These slots are from 11am to 2pm and from 8pm to 11pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1945 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
S
sallie solo_traveller gb
8
2026-07-04 via Nuitee
N
Niels Bertram family_with_children dk
9
2026-07-03 via Nuitee
P
Piga-Arruda family_with_children de
8
2026-07-03 via Nuitee
T
Tana solo_traveller de
7
Besuch
Pros:

Das Hotel ist ein schönes Haus.Besonders aufmerksam waren die Mitarbeiter.Toller Pool ,schöner Spa,tolles Frühstück es fehlt an nichts.

Cons:

Leider hatten wir durch die Kühldecke zwar ein kühles Zimmer aber es fand kein Luftaustausch statt und wir hatten extrem feuchte Bettwäsche und Teppich,wie auch die Handtücher.Ich hatte um Preisnachlass gebeten,aber leider keine Rückmeldung von der Reservierung erhalten

2026-07-03 via Nuitee
B
Bent Erik extended_group dk
8
2026-07-02 via Nuitee
F
Fatih solo_traveller de
10
2026-06-30 via Nuitee
S
Shumy extended_group nl
8
2026-06-30 via Nuitee
O
Ole couple dk
9
2026-06-27 via Nuitee
T
Tae Young couple kr
9
2026-06-26 via Nuitee
M
minu couple de
10
2026-06-25 via Nuitee
E
Elke Maria solo_traveller de
10
Perfekte Lage in dieser wunderbaren Stadt
Cons:

Leider keine BEWIRTUNG auf der tollen Dachterrasse!
Sehr freundliches, umsichtiges Personal, besonders die jungen Damen in der Bar!

2026-06-24 via Nuitee
G
Gernot extended_group at
8
Pros:

Das Hotel ist einfach super gelegen. In wenigen Gehminuten ist man schon an der Alster. Zimmer war sehr sauber und sehr ruhig. Das Frühstücksbuffet ist klein aber fein und man kann sich alles erdenkliche noch bestellen was die Auswahl zusätzlich erhöht. Wir haben uns sehr wohl gefühlt.

Cons:

Das Zimmer hätte besser Klimatisiert sein können. Bei 32 Grad Höchsttemperatur schafft das Wärmetauschsystem maximal 22 Grad.

2026-06-22 via Nuitee
D
Dennis family_with_children de
10
Alles top!!:)
Pros:

Die Unterkunft war super,super Mitarbeiter,super Service!!:)

Cons:

Einziger Kritikpunkt ist,dass man aus dem Wohnzimmer in die Dusche/ ins Bad schauen kann,weil es ein großes Fenster zwischen Wohn- und Badbereich gibt. Ein dunkler Vorhang wäre top:)

2026-06-21 via Nuitee
S
Sahand couple ae
9
2026-06-21 via Nuitee
A
Andreas couple de
8
2026-06-21 via Nuitee
M
Marina solo_traveller de
9
Einfach gutes Hotel
Pros:

Sehr gut , weiter zu empfehlen

2026-06-21 via Nuitee
V
Vitalijs couple lv
10
Pros:

All good

Cons:

Nothing

2026-06-20 via Nuitee
A
Anatoly couple gr
5
2026-06-20 via Nuitee
K
Keller Primdahl solo_traveller dk
10
Highly recommend
Pros:

Top proffesionel staff
Rooms where above standard, compared to price
Breakfast was top class

Cons:

The view from the room, but it was expected with the class of room. Så really no complaints

2026-06-19 via Nuitee
N
Noelia family_with_children es
10
Hotel estupendo, limpio, con buen diseño. Personal encantador y muy bien ubicado.
Pros:

Desayuno excelente, puedes solicitar platos específicos al chef. Ambiente tranquilo, limpio, personal atento y muy amable. ¡Mi momento preferido del día!

Cons:

No me gustó la decoración del Hall del hotel... hay cadáveres de vacas en una vitrina, colgados... imagino para ambientar el restaurante especializado en carnes, pero no fue de mi gusto.

2026-06-19 via Nuitee