The Andrew Hotel

Hotels
7.2 (662 reviews)
75 North Station Plaza , Great Neck , us

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.6
Multiple reviews noted issues such as dirty tablecloths, red stains on sheets, and debris on beds.
Service
8.56
Generally friendly staff noted, though some mentioned that service was lacking during check-in and check-out.
Location
8.6
The hotel is well situated, as noted by several positive reviews.
Room Quality
6.56
Rooms described with noise issues and various maintenance concerns, impacting overall quality.
Amenities
7.09
Amenities like breakfast were described as limited and staff unhelpful with requests.
Value for Money
7.55
Some reviews express that the price does not justify the quality and experience.
Food and Beverage
6.1
Reviews highlight poor breakfast options and low overall quality of food.
Overall Experience
7.57
Mixed feelings with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Luxurious Accommodations
Experience a stay like no other at The Andrew Hotel in New York. Indulge in elegantly decorated rooms featuring cherry and oak furniture, flat-screen TVs, and complimentary Wi-Fi.

Convenient Amenities
Enjoy the convenience of a Mediterranean restaurant on-site, offering delicious cuisine for a delightful dining experience. Take advantage of the gym facilities, 24-hour staff assistance, and the option to book tours for exploring the area.

Ideal Location
Located just 400 feet from the Great Neck LIRR Train Station, The Andrew Hotel provides easy access to Manhattan and LaGuardia Airport. Explore the city during the day and return to a comfortable room with plush bathrobes and coffee facilities.

Ready to elevate your travel experience? Book your stay at The Andrew Hotel now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 662 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.57
M
Moran • couple • il
8
2026-01-23 • via Nuitee
L
Long • couple • us
10
2026-01-22 • via Nuitee
F
Francisco • family_with_children • us
10
2026-01-20 • via Nuitee
P
Pamathi • solo_traveller • us
8
Great location & Value
Pros:

Fantastic location & good value, well-intentioned hard-working staff

Cons:

Please fix phones & check they are working before assigning rooms to guests if possible

2026-01-20 • via Nuitee
T
Tanya • extended_group • us
6
Got a good nights sleep!
Pros:

Staff was nice, but had to wait awhile for our room. Key machine was broken, which happened the last time to, (September 24)

Cons:

Key machine was broken. They were having a hard time with elevator. Upgrades needed.

2026-01-19 • via Nuitee
R
Rajarathinam • family_with_children • ae
3
the stay was mediocre at best relative to what they advertise.
Pros:

The Headstone display with the name of the hotel.

Cons:

Unfriendly staff. Indifferent to your questions and carry a "don't care" attitude. We checked in at late night at 1 am after a long drive from Canada. We emailed about our late check in and did not get any response to it. At the time of check in no parking was available as mentioned in their website. The receptionist asked us to park in the street parking in front of the hotel. We followed their instructions to a T only to get a ticket in the morning for $50 from the county as it was a local cleaning day, this information was not made available to us by the staff when we were asked to park streetside when questioned why so, we were rudely pointed to a board outside the hotel end of street with said information. I did get a parking spot upon payment of $20 in the hotel after 9 am. When asked about the parking confusion the bell boy response was rude and he blamed it on us. The breakfast is substandard and not fresh at all. The room is acceptable in terms of cleanliness althought the Air Conditioning unit did seem to have aged poorly making the most noise in the room by a mile.

2026-01-19 • via Nuitee
A
Abdul • solo_traveller • us
5
2026-01-19 • via Nuitee
J
Jay • extended_group • us
10
Clean, comfortable rooms and nice beds and super friendly staff and management.
Pros:

Manager Brian and Front Desk staff, Melissa, were super helpful and very welcoming. We are looking forward to our next trip there.

Cons:

Nothing. A great experience.

2026-01-19 • via Nuitee
B
Bob • solo_traveller • us
7
Cons:

Breakfast

2026-01-19 • via Nuitee
N
Neil • solo_traveller • us
3
Clean comfortable bed and hot shower. Close to train station.
Cons:

Pretty spartan.

2026-01-19 • via Nuitee
A
Ashikur • couple • us
1
Terrible. If you gonna approve my special request then do it not lie and not do it at the end.
Pros:

N/A

Cons:

Hotel said they will do my special request but didn’t. The valet doesn’t know how to drive properly so had to take my car back before any damages were done.

2026-01-15 • via Nuitee
M
milkm23 • NONE • Selkirk, New York
8
Way better than expected!!
Pros:

Despite other reviews, we were very happy. The rooms were dated or dirty but functional and clean. The location is excellent for what we were seeking which was a trip into the city and then access to eastern LI for an event. Staff was wonderful and helpful and mostly available. If there was a knock for me to give, it would be that, yes, the sound in the place is tough. You can really hear a lot from other rooms but we had no issues while we were there regarding sleeping. The bed was super comfortable and we turned on the HVAC for background noise and slept great. We didn't try the breakfast bc we went to the gym across the tracks and missed it but the wife got tea anytime of day she wanted it. We were pleasantly surprised based on some of the other reviews and would absolutely stay here again as the price was right, the train is right there, staff was great and there is plenty of good food and shopping all walkable around the hotel.

2026-01-12 • via Tripadvisor
C
corinne • family_with_children • fr
9
Pros:

Hotel tres proche de la gare ,chambre agréable , personnel tres sympa. Juste le petit déjeuner qui est trop simple .

2026-01-07 • via Nuitee
P
Panagiota • family_with_children • gr
8
2026-01-05 • via Nuitee
E
Emilyspinach • Family
4
If you stay here remember the earplugs
Pros:

This place is well situated and the staff are friendly but the walls are paper thin. We switched rooms and the second one was no better. The entire place needs a redo. The bathroom shower head was ancient and the water flow was poor. The toilet in our first room was so low we practically needed to use the sink to get up. The valet parking was okay but only stayed until 7. Not sure what happens after that. Recommend staying somewhere else.

2026-01-03 • via Tripadvisor
P
Pablo • solo_traveller • pr
10
Pure excellence!
Pros:

Everything: the people, the food, the staff, the location, and the surroundings.

Cons:

I truly loved everything! (

2026-01-01 • via Nuitee
P
P8908EDdavidm • NONE
2
The Andrew is Not 3 Star Hotel. No Stars
Pros:

Place is a Dump. Not worth the price. Hotel needs a lot of updating-slow drain drain, broken lamp, broken closet drawers, difficult tv to turn on and use, terrible breakfast w limited menu snd dirty table cloths, clod hospitality. Overall experience TERRIBLE.

2025-12-31 • via Tripadvisor
O
OurModernAge • Family
2
You can hear EVERYTHING in the next room...
Pros:

I am currently sitting in my room at 10:48 PM and can hear the TV in room next to mine as clear as if I had it on in my room. I know that the people next door were having issues with their TV earlier because I heard their whole conversation.
Even though, I asked the front desk to help nothing has been done.
The included breakfast this morning was "shut down" according to the man at the front desk because of a late delivery.
If you stay here, I hope that the people in the room next door either don't watch TV or cannot talk .... because you WILL hear them.

2025-12-30 • via Tripadvisor
7
712donniel • Couples
10
Good!
Pros:

I am writing to express that i am pleased with the service and accommodations that were offers to me from the moment i walked I the doors of this hotel. This was truly a comfortable experience

2025-12-28 • via Tripadvisor
S
STACEY • family_with_children • us
7
2025-12-28 • via Nuitee