The Andrew Hotel

Hotels
7.2 (662 reviews)
75 North Station Plaza , Great Neck , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.6
Multiple reviews noted issues such as dirty tablecloths, red stains on sheets, and debris on beds.
Service
8.56
Generally friendly staff noted, though some mentioned that service was lacking during check-in and check-out.
Location
8.6
The hotel is well situated, as noted by several positive reviews.
Room Quality
6.56
Rooms described with noise issues and various maintenance concerns, impacting overall quality.
Amenities
7.09
Amenities like breakfast were described as limited and staff unhelpful with requests.
Value for Money
7.55
Some reviews express that the price does not justify the quality and experience.
Food and Beverage
6.1
Reviews highlight poor breakfast options and low overall quality of food.
Overall Experience
7.57
Mixed feelings with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Luxurious Accommodations
Experience a stay like no other at The Andrew Hotel in New York. Indulge in elegantly decorated rooms featuring cherry and oak furniture, flat-screen TVs, and complimentary Wi-Fi.

Convenient Amenities
Enjoy the convenience of a Mediterranean restaurant on-site, offering delicious cuisine for a delightful dining experience. Take advantage of the gym facilities, 24-hour staff assistance, and the option to book tours for exploring the area.

Ideal Location
Located just 400 feet from the Great Neck LIRR Train Station, The Andrew Hotel provides easy access to Manhattan and LaGuardia Airport. Explore the city during the day and return to a comfortable room with plush bathrobes and coffee facilities.

Ready to elevate your travel experience? Book your stay at The Andrew Hotel now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 662 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.57
B
brookek393 NONE Grand Junction, Colorado
10
Nice place to stay
Pros:

Great location if you are relying on public transportation!
Nice rooms, friendly staff.
Breakfast was very basic. Comfy beds. Clean rooms.

2026-04-02 via Tripadvisor
Y
Yusuf couple us
1
Uncomfortable experience overall. Fake pictures online from what the items are.
Pros:

Nothing

Cons:

A lot, the bathrooms are extremely small , the clog cap for the sink is stuck so barely any water goes through. The bathroom is very small the room is very small and it is nothing like the pictures. The chair when you move it the floor it has dust. I checked my feet it turned black from the dirtiness in the floor. The iron wouldn’t iron any clothes. The toilet is very small and placed in awkward location and overall everything was dirty. The tissue box had 3 tissues in it when we came in. The tables had dust and residue. The chair hair a white stain on the velvet cushion so it was kinda disgusting. Overall felt unsafe and it smelled like onions and B.O in the lobby. There was no gym or vending machine.

2026-03-28 via Nuitee
V
Victor couple us
1
Disgusted
Cons:

We arrived at around 10:00 PM there was no one at the front desk because the clerk was Valet/front desk/maintenance and housekeeping. The first room he gave us had been slept already and was not cleaned. I went back to the desk to complain, so we got a new room. Arrived at the new room laid down for a brief moment. I got up to use the bathroom and discovered 3 roaches running on the sink, then a giant roach sprinted across the floor. I gathered my belongings and left immediately booked the reservation through Booking.com. I have not received my refund yet and my credit card has been charged. I would not recommend theis Hotel.

2026-03-26 via Nuitee
K
Kaymber extended_group us
1
There were two men there who were scamming people about valet parking
Pros:

Nothing this property is scamming people and taking their money

Cons:

Everything

2026-03-23 via Nuitee
R
Rebecca couple us
10
Pros:

Clean/ pleasant staff/Location

2026-03-22 via Nuitee
S
seanbO1676QV Solo travel
10
Good Place
Pros:

I was going through a tough time in life and I needed a place to stay until my rental contract was accepted and I have to say I picked the perfect place. The building was good condition. Mellissa the desk manager was absolutely amazing. I will return to say hello. The staff treat you very well

2026-03-21 via Tripadvisor
G
Gerald solo_traveller us
7
Other than the above, all was well.
Cons:

The bathroom needs handicap bars. Also, soap dishes in the shower and the bathroom sink. Also real soap bars instead of discs the size of a half dollar.

2026-03-19 via Nuitee
K
Karla family_with_children us
7
2026-03-18 via Nuitee
J
joannehJ607YY Solo travel
10
Great experience!
Pros:

Great experience and the staff was very accommodating from valet to concierge Brian.

2026-03-17 via Tripadvisor
J
JINGMAN solo_traveller ca
8
Our stay was comfortable and the staff was nice.
Pros:

In the Andrew hotel there was great rooming with some complimentary items. There was also a decent breakfast. The hotel was great overall.

Cons:

The hotel could use more seats at breakfast since there weren’t many.

2026-03-14 via Nuitee
J
Joe-a48x Friends getaway
10
Highly recommend
Pros:

Great place, clean and friendly

2026-03-08 via Tripadvisor
D
D988MBkj Solo travel
2
DO NOT STAY HERE
Pros:

I WOULD NOT STAY HERE! The rooms are out dated, the heat was not working in the first room, the beds make noise, walls are paper thin I heard people sneezing from their rooms, the handles to the shower screwed off, towels/washcloths were dirty, curtains are dirty, the water backs up in the tub when you're showering. The bed sheets are dirty WHICH MAKES ME THINK THE MATTRESS IS DIRTY ALSO. I'm convinced they have bed bugs or some type of infestation or maybe just certain rooms. STAY AT YOUR OWN RISK BUT THIS IS MY HONEST REVIEW AND PERSONAL EXPERIENCE

2026-03-07 via Tripadvisor
O
Ortiz family_with_children us
2
The room, was good but the communication was really bad! It wasn’t good the way to manage the parking they just told me
Pros:

Property was good!

Cons:

Two thighs were bad:

* 1 Not parking, just tell me that parking lot was full and nobody told me that the park in front of the building is not allowed to park in there, was a guy over there who told that I am not permitted to park, that guy, external to the hotel told me if I will park without being a resident I will get a fine.

* 2 The breakfast was cancelled and I was informed when I was trying to get the breakfast, that situation changed totally my plans for the day because I had to go out to find a place to breakfast and I had activities with paid tickets and very short time to breakfast, and the main issue was the breakfast for my children.

2026-03-01 via Nuitee
M
M7120ILst Family
10
Loved every bit!
Pros:

The town of Great Neck is my frequent destination for my local stay. I'm in medical and I don't always have the strength to travel home. Therefore, I stay in the area. I decided to try the andrew and I was pleasantly surprised. The basic look is clean and it works. And the staff actually care here!

2026-02-28 via Tripadvisor
Z
Zhu family_with_children us
7
Pros:

室内温度合适,睡觉舒适,噪音也不是很大。

Cons:

早餐很简陋,而且有没有预先不知道,早上去了发现没开门,才知道今天没有早餐,很奇怪。

2026-02-28 via Nuitee
S
Sabit couple us
10
2026-02-24 via Nuitee
K
kennysZ4411ZA Solo travel
10
Location..Location..Location!
Pros:

I can not think of another hotel that is located near such a convenient hub. The long island rail road is directly across the street from the hotel. There's isn't much better than that that you can get. The hotel is good. But my commute is simple and that is a huge perk!

2026-02-07 via Tripadvisor
M
Moran couple il
8
2026-01-23 via Nuitee
L
Long couple us
10
2026-01-22 via Nuitee
F
Francisco family_with_children us
10
2026-01-20 via Nuitee