Omni San Francisco

Hotels
Omni Hotels
9.4 (1291 reviews)
500 California Street , San Francisco , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great amenities
Cons:
Cold air coming through windows
High parking fees

Categories

Cleanliness
9.14
The hotel was described as very clean and well-maintained, although minor complaints about room windows letting in cold air were noted.
Service
9.99
Eddy and John, along with other staff, were highlighted for their exceptional hospitality and willingness to help guests.
Location
9.65
The hotel is well-located in the financial district, making it easy for guests to explore downtown San Francisco.
Room Quality
8.6
Rooms were generally described as clean and comfortable, though some guests experienced issues with cold air leaking through windows.
Amenities
9.63
Guests appreciated the great amenities, including a top-notch gym and festive decor.
Value for Money
9.09
Overall value for money was seen as good, although some guests mentioned parking costs.
Food and Beverage
9.14
The hotel offered complimentary snacks like apples and infused water, adding to the positive experience.
Overall Experience
9.99
General sentiment reflected a very positive overall experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:11

Property Description

Luxurious 1920s Decor and Modern Amenities
Experience the perfect blend of old-world charm and contemporary convenience at Omni San Francisco. Each room is elegantly decorated with 1920s-inspired decor and equipped with modern amenities like flat-screen TVs and luxurious bathrobes.

Prime Downtown Location
Nestled at the heart of San Francisco, our hotel offers easy access to iconic attractions like Union Square, Chinatown, and Fisherman’s Wharf. Explore the city's vibrant neighborhoods and famous landmarks just steps away from our doorstep.

Exceptional Services and Facilities
From a well-equipped fitness center to convenient meeting facilities and a helpful tour desk, Omni San Francisco ensures a comfortable and memorable stay for every guest. Take advantage of our top-notch services and explore the best of the city during your visit.

Book your stay at Omni San Francisco now and elevate your San Francisco experience with luxury accommodations and unparalleled hospitality.

Important information:

Destination Charge includes:
Complimentary premier Wi-FiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

9.4
Based on 1291 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
T
Thomas solo_traveller gr
10
2026-08-12 via Nuitee
S
Stijn family_with_children be
10
een perfect verblijf
Pros:

We hebben een perfect verblijf gehad in dit hotel. De kamers waren ruim, proper en zeer goed verzorgd. Een groot pluspunt waren de connecting rooms, wat voor ons heel praktisch en comfortabel was.

Het personeel was bijzonder vriendelijk, gastvrij en behulpzaam. We werden steeds met een glimlach geholpen en voelden ons er meteen welkom. Ook de geluidsisolatie van de kamers was uitstekend, waardoor we weinig tot geen geluid van buitenaf of van andere kamers hoorden en heerlijk rustig konden slapen.

Al bij al waren we zeer tevreden over ons verblijf. Een hotel dat we zeker zouden aanraden en waar we met plezier nog eens zouden verblijven.

2026-08-11 via Nuitee
E
Elad family_with_children il
9
2026-08-08 via Nuitee
K
Kron extended_group us
8
2026-08-06 via Nuitee
D
Dario family_with_children it
9
2026-08-02 via Nuitee
M
Michel family_with_children fr
8
2026-08-02 via Nuitee
Y
Yvonne couple us
10
Would return.
Pros:

The bed was really comfortable and the room was clean and the staff were very hospitable. We enjoyed the ice cream social on Friday and appreciated having coffee in the morning we left.

Cons:

Nothing.

2026-07-25 via Nuitee
J
JRKK4 Business
10
THANK YOU!
Pros:

Had a problem with my reservation and the team was AWESOME!!! Immediately assisted and found a great solution. JR F was very helpful.

2026-07-24 via Tripadvisor
J
jameshI2051UK NONE
10
Our stay at OMNI San Francisco
Pros:

OMNI provided an excellent in-room welcoming for my wife's birthday with everything I requested. This required acquisition of a number of specific types of food and drink. The doorman sang happy birthday to my wife at the reception desk; our waiter for breakfast brought my wife a cup of berries with a lite candle and sang happy birthday. We got happy birthday greetings from everyone including the house keeper. Everyone at reception was wonderful and helpful as was the doorman and all others. OMNI is our go-to hotel in San Francisco because of this kind of service thoughtfulness we have routinely received.

2026-07-24 via Tripadvisor
L
luismQ5193ZR Business
10
I left my heart in San Fran Omni
Pros:

Traveling for business means spending time away from home, but when you stay at a place like Omni, where every team member makes you feel welcome and comfortable, it truly feels like a home away from home. The exceptional service and hospitality make all the difference, creating an experience that is both relaxing and memorable.

2026-07-21 via Tripadvisor
T
TrailBlazer597927 Business
10
Great stay
Pros:

The entire staff is very friendly and accommodating. Chris at reception was particularly welcoming and helpful. The property is well located and well maintained. I would recommend without hesitation.

2026-07-20 via Tripadvisor
D
David extended_group si
10
2026-07-20 via Nuitee
L
L7020UTmichellen Business
10
Best service in San Fransisco
Pros:

I had an absolutely wonderful stay at the Omni San Francisco. The service was truly out of this world—without question the warmest, kindest, and most attentive hospitality I’ve experienced anywhere in the city. Every member of the staff made me feel genuinely welcome, cared for, and completely at home.

While this location isn’t the most convenient for my work compared with some other hotels, the exceptional service makes me want to stay here exclusively. The team has created such a comfortable and welcoming environment that I’ll be choosing to stay here as often as I can. Huge shout out to Firaaz at the front desk for the exceptional customer service, alongside the incredible doormen team brightening each morning, the the restaurant staff, the room assistance team. Eleven out of ten stars all around!!!

Thank you to everyone at the Omni for making this feel like a home away from home. I’m incredibly grateful for the care and professionalism you showed throughout my stay. It’s rare to find hospitality this genuine, and I can’t wait to come back.

2026-07-19 via Tripadvisor
W
Wendell couple au
7
2026-07-16 via Nuitee
K
Kristine extended_group am
9
2026-07-15 via Nuitee
Z
Z3991HDfrancisr NONE
10
Wonderful experience
Pros:

The service was wonderful from the moment we arrived. The staff was friendly, attentive, and always ready to help with any request. The beds were extremely comfortable, making it easy to relax and get a great night’s sleep after a long day. The overall atmosphere was welcoming and enjoyable.

The only downside was the restaurant pricing. The food was decent, but the portions and quality did not always match the high prices. In my opinion, the restaurants are quite expensive for what you actually receive. A better balance between price and value would make the overall experience even better.

Overall, we had a very pleasant stay and appreciated the excellent service, comfort, and hospitality.

2026-07-13 via Tripadvisor
L
Linda couple us
8
Will come back again if the price is right
Pros:

Polite staff
Reasonable price

2026-07-13 via Nuitee
6
615tylert NONE Aurora, Colorado
10
Family gathering for my son’s wedding
Pros:

Anything we wanted or needed the staff at the Omni provided. The Bellman were excellent and even sang to us and offered great conversation You really feel like royalty staying at this hotel Thank you to their entire team

2026-07-11 via Tripadvisor
S
Sedat family_with_children nl
9
Erg aangenaam
Pros:

Het personeel is erg behulpzaam en heel vriendelijk

Cons:

De badkamer is een beetje gedateerd, maar wel heel functioneel en erg netjes en schoon

2026-07-08 via Nuitee
4
447mayum Family Torrance, California
10
Great
Pros:

I visited there for 4th of July trip with my family including young kids. My experience there was amazing. The staff were all so friendly and helpful. Especially the man at the front desk on July 4th, he was the best. We arrived at the hotel late and kids were tired, but they supported our trip really well so my kids loved this hotel and said they want to come back soon. Also loved the restaurant. The location is close to the bus, so easy to get to the fisherman’s warf. I will definitely coming back there for next SF trip!

2026-07-07 via Tripadvisor