Omni San Francisco

Hotels
•
Omni Hotels
9.4 (1226 reviews)
500 California Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great amenities
Cons:
Cold air coming through windows
High parking fees

Categories

Cleanliness
9.14
The hotel was described as very clean and well-maintained, although minor complaints about room windows letting in cold air were noted.
Service
9.99
Eddy and John, along with other staff, were highlighted for their exceptional hospitality and willingness to help guests.
Location
9.65
The hotel is well-located in the financial district, making it easy for guests to explore downtown San Francisco.
Room Quality
8.6
Rooms were generally described as clean and comfortable, though some guests experienced issues with cold air leaking through windows.
Amenities
9.63
Guests appreciated the great amenities, including a top-notch gym and festive decor.
Value for Money
9.09
Overall value for money was seen as good, although some guests mentioned parking costs.
Food and Beverage
9.14
The hotel offered complimentary snacks like apples and infused water, adding to the positive experience.
Overall Experience
9.99
General sentiment reflected a very positive overall experience, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:11

Property Description

Luxurious 1920s Decor and Modern Amenities
Experience the perfect blend of old-world charm and contemporary convenience at Omni San Francisco. Each room is elegantly decorated with 1920s-inspired decor and equipped with modern amenities like flat-screen TVs and luxurious bathrobes.

Prime Downtown Location
Nestled at the heart of San Francisco, our hotel offers easy access to iconic attractions like Union Square, Chinatown, and Fisherman’s Wharf. Explore the city's vibrant neighborhoods and famous landmarks just steps away from our doorstep.

Exceptional Services and Facilities
From a well-equipped fitness center to convenient meeting facilities and a helpful tour desk, Omni San Francisco ensures a comfortable and memorable stay for every guest. Take advantage of our top-notch services and explore the best of the city during your visit.

Book your stay at Omni San Francisco now and elevate your San Francisco experience with luxury accommodations and unparalleled hospitality.

Important information:


Destination Charge includes:
Complimentary premier Wi-FiGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 88.92 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1226 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.99
P
Pirapol • solo_traveller • th
10
2026-05-22 • via Nuitee
J
Joyce • extended_group • us
10
2026-05-22 • via Nuitee
P
Petra • couple • us
10
2026-05-22 • via Nuitee
T
Takeuchi • couple • jp
8
2026-05-21 • via Nuitee
F
Frank • solo_traveller • us
9
Pros:

Beautiful hotel close to everything. Rooms and staff were impeccable.

Cons:

The bathroom was beautifully renovated, but wish it was slightly larger.

2026-05-18 • via Nuitee
J
Jennifer • couple • us
8
2026-05-18 • via Nuitee
B
Benjamin • couple • fr
8
Pros:

Great place, close by foot to the main areas.

Cons:

AC is super cold. In all facilities including restaurant and bar. It does not make any sense.

2026-05-16 • via Nuitee
M
Michael • couple • us
8
2026-05-10 • via Nuitee
K
khadizhat • family_with_children • us
8
2026-05-07 • via Nuitee
C
catherine • extended_group • us
8
2026-04-24 • via Nuitee
A
Aleksandra • couple • pl
10
Pros:

Pokój duży i czysty, śniadania pyszne, wszyscy mili, bezproblemowo przedłużyli nam rezerwacje przez odwołane loty mogliśmy zostać w tym samym pokoju. Wszędzie blisko dobra komunikacja. Pomecamy!

2026-04-20 • via Nuitee
A
AnneY576 • NONE • Newport Beach, California
10
Great Hotel!
Pros:

We stayed here for a wedding and had an amazing experience. The staff was off-the-charts fun, helpful, and incredibly talented—they really made the stay special. The lobby was beautiful, and the rooms were spacious, clean, and very comfortable.

The location was also a big plus—super convenient for grabbing BART and other public transportation. Overall, it was a fantastic stay and made for a great vacation!

2026-04-18 • via Tripadvisor
W
William • couple • us
9
Cons:

SMALL WINDOWS LET IN TOO MUCH STREET NOISE-EVEN ON THE 17TH FLOOR. THEY SHOULD BE DOUBLE PANE.

2026-04-16 • via Nuitee
9
947billr • NONE • Lexington, Kentucky
10
The best hotel in SF downtown!
Pros:

The best hotel in SF downtown! My family of four stayed in two rooms, and the staff were exceptionally nice. Though it was just one night stay, I had a very good sleep.

2026-04-14 • via Tripadvisor
R
Ronald • solo_traveller • us
10
Pros:

Friendliest staff I have ever encountered. So helpful and kind.

Cons:

Could use a small fridge in room.

2026-04-14 • via Nuitee
P
Peter • couple • us
9
Great
Pros:

The staff, especially Front Desk Manager, Firaaz Rahman went out of his way to help us with several requests. He is the epitome of "Customer Satisfaction Focused!!!!

Cons:

Nothing

2026-04-14 • via Nuitee
T
thereseseibert • Couples • Aptos, California
10
Another epic stay at the OMNI
Pros:

Once again we had a very comfortable stay at the OMNI with a room in the 17th floor with an amazing view of the city and beyond of the water. A big shout out to Gerardo for helping to make our stay so nice with his wonderful attitude!

2026-04-13 • via Tripadvisor
S
SIMON • couple • gb
10
Very welcoming and comfortable
Pros:

The front desk staff. Wonderful, helpful and very friendly

Cons:

Breakfast slightly disappointing

2026-04-13 • via Nuitee
P
Panelson4 • Couples • Atlanta, Georgia
10
Exceeded expectations
Pros:

Although we felt comfortable with our decision to stay at the Omni Hotel San Francisco based on location and reviews, our stay exceeded our expectations. The staff made a significant difference. Britt, Joanna, and Firaaz were all extraordinarily helpful and welcoming. The location was perfect for
our SF plan, and the room was very comfortable.

2026-04-12 • via Tripadvisor
C
Colonna • family_with_children • us
10
Very nice hotel
Pros:

The staff were friendly and helpful. The room was clean and comfortable.

Cons:

Nothing

2026-04-12 • via Nuitee