Best Western Plus- Jonesboro

Hotels
•
Best Western Plus
7.7 (831 reviews)
2911 Gilmore Dr , Jonesboro , us

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Dirty rooms
Unclean bathrooms
Poor breakfast quality

Categories

Cleanliness
5.69
Several reviews mentioned dirty rooms and unclean bathrooms, resulting in a low cleanliness score.
Service
9.16
Front desk staff were noted as friendly and helpful, enhancing the overall service experience.
Location
9.2
Location is frequently mentioned positively and is convenient for guests.
Room Quality
7.15
Mixed sentiment; some rooms were spacious but had maintenance issues like faulty TVs.
Amenities
7.68
Basic amenities were available but some reviews highlighted issues with cleanliness.
Value for Money
7.64
Several guests felt the price did not match the quality of the stay, impacting the value perception.
Food and Beverage
6.69
Breakfast was criticized as unsatisfactory in several reviews, impacting the food and beverage score.
Overall Experience
8.36
Overall experience reflects mixed feelings, with some positive aspects but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:55

Property Description

Luxurious Accommodations
Indulge in comfort at Best Western Plus Jonesboro Inn & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, fridge, and hairdryer. Suites offer extra space with a separate living area for relaxation.

Fantastic Facilities
Take advantage of the outdoor pool and fitness center during your stay. Start your day right with a complimentary breakfast. For your convenience, laundry facilities are also available on site.

Convenient Location
Situated just a 5-minute drive from the Mall at Turtle Creek, and only 4 km from Arkansas State University, our hotel is the ideal choice for both leisure and business travelers.

Book now for an unforgettable stay at Best Western Plus Jonesboro Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 831 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.36
M
Mitchell • family_with_children • us
10
Pros:

Everything

2026-04-17 • via Nuitee
M
Mitchell • solo_traveller • us
10
Hotel is loaded with lots of services like vending machine. coffee machine and juice machine 😋
Pros:

Good employees and room was clean

Cons:

Hotel was busy

2026-04-17 • via Nuitee
M
Mitchell • solo_traveller • us
10
We will come back for sure 100%
Pros:

Everything was great from check in to checkout

2026-04-17 • via Nuitee
A
Angela • couple • us
10
Best and clean affordable hotel in the town
Pros:

Clean and comfortable beds

Cons:

Na

2026-04-16 • via Nuitee
M
Mitchell • solo_traveller • us
10
Pros:

Everything was organized. Room was neat and clean, breakfast was so good. Overall very satisfied with the stay .

2026-04-16 • via Nuitee
J
Jesse • couple • us
10
Best hotel in the town and everything is great including breakfast and service
Pros:

Clean and professional

Cons:

Na

2026-04-15 • via Nuitee
P
pablopelos • couple • us
9
2026-04-15 • via Nuitee
H
Herbert • solo_traveller • us
7
2026-04-14 • via Nuitee
R
Ruben • couple • us
8
2026-04-13 • via Nuitee
T
Tonya • family_with_children • tt
6
Dusty and dated, but conveniently close to food options (not walkable).
Pros:

The location wasn’t bad. Close to other hotels and food places. Not walking distance close, but close enough. A laundromat, a rental car place.

Cons:

It was dated and dusty. My stay was a week long and my allergies were activated most times, to the point that my nose bled. Not all the staff are pleasant. And the house keeping can be rude.

2026-04-13 • via Nuitee
M
Mark • solo_traveller • us
5
Pros:

A/C didn't work. If it did I couldn't tell. Although the room looked and felt clean, there was an unused diaper left in an inconspicuous area that should not have been there if the cleaners were paying attention.
The halls smelled like pot.

2026-04-12 • via Nuitee
J
Jen • couple • us
8
We will be back
Pros:

We were very impressed with our room. This is an older hotel that they are currently doing upgrades to. We will definitely stay here again soon.

Cons:

Very strong perfume smell in lobby. We suspected it could have been because they were doing renovations to lobby and lower halls but we were up and out of the smell quickly when we got in the elevator.

2026-04-10 • via Nuitee
E
Erica • solo_traveller • us
10
2026-04-09 • via Nuitee
• couple • us
9
2026-04-08 • via Nuitee
L
liz • family_with_children • us
7
2026-04-08 • via Nuitee
E
Erika • couple • us
1
Cons:

It doesn’t look like the pictures!

2026-04-07 • via Nuitee
V
vickie • family_with_children • us
10
2026-04-06 • via Nuitee
A
Aldo • couple • us
4
I won’t be staying in this location no more
Cons:

They had no towels for my room when I called main desk they told me they were out. I had to go and buy my own towels after paying for whole 3 nights there. Also told a housekeeper and she ignored me. They also did no refill the breakfast bar after having so many guests everything was out and they didn’t bother to refill it.

2026-04-06 • via Nuitee
V
vickie • family_with_children • us
10
2026-04-06 • via Nuitee
S
Shatara • family_with_children • us
6
2026-04-05 • via Nuitee