Best Western Plus- Jonesboro

Hotels
Best Western Plus
7.7 (971 reviews)
2911 Gilmore Dr , Jonesboro , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Dirty rooms
Unclean bathrooms
Poor breakfast quality

Categories

Cleanliness
5.69
Several reviews mentioned dirty rooms and unclean bathrooms, resulting in a low cleanliness score.
Service
9.16
Front desk staff were noted as friendly and helpful, enhancing the overall service experience.
Location
9.2
Location is frequently mentioned positively and is convenient for guests.
Room Quality
7.15
Mixed sentiment; some rooms were spacious but had maintenance issues like faulty TVs.
Amenities
7.68
Basic amenities were available but some reviews highlighted issues with cleanliness.
Value for Money
7.64
Several guests felt the price did not match the quality of the stay, impacting the value perception.
Food and Beverage
6.69
Breakfast was criticized as unsatisfactory in several reviews, impacting the food and beverage score.
Overall Experience
8.36
Overall experience reflects mixed feelings, with some positive aspects but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:55

Property Description

Luxurious Accommodations
Indulge in comfort at Best Western Plus Jonesboro Inn & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, fridge, and hairdryer. Suites offer extra space with a separate living area for relaxation.

Fantastic Facilities
Take advantage of the outdoor pool and fitness center during your stay. Start your day right with a complimentary breakfast. For your convenience, laundry facilities are also available on site.

Convenient Location
Situated just a 5-minute drive from the Mall at Turtle Creek, and only 4 km from Arkansas State University, our hotel is the ideal choice for both leisure and business travelers.

Book now for an unforgettable stay at Best Western Plus Jonesboro Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 971 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 6.69
Overall Experience: 8.36
A
Aidan solo_traveller us
10
2026-08-22 via Nuitee
L
Lc solo_traveller us
8
2026-08-20 via Nuitee
M
Melissa solo_traveller us
7
I would stay there again but I would have to bring cleaning supplies with me just in case.
Pros:

The pool was great when it was open...the staff was very helpful and nice.

Cons:

The elevator was messed up so we used the stair while we were there. The room was not as clean as it could have been. There were crumbs on the floor beside the bed and there was so much dust I had to clean it before I could sleep comfortably. There was an odor in the hallways. The food was ok for the price we paid but the juice tasted like water, and the eggs were really dry the first day but the second they were better.....but the staff was great!!!!

2026-08-19 via Nuitee
K
Katlynn solo_traveller us
4
2026-08-18 via Nuitee
T
Tanisha solo_traveller us
10
Sleepy nurse
Pros:

Everybody was friendly and everything was clean

Cons:

Never got a remote for room 512 but I got a lot of rest

2026-08-18 via Nuitee
D
David couple us
10
Relaxing and comforting
Pros:

I love how smooth check in went and how the room was when we got it. the staff is also really friendly and they always answer any type of question or concern we have ever had.

Cons:

There isn’t anything I haven’t liked

2026-08-17 via Nuitee
J
Janay couple us
1
2026-08-17 via Nuitee
P
Paules solo_traveller us
10
2026-08-16 via Nuitee
T
Tyler couple us
2
2026-08-15 via Nuitee
M
Melissa solo_traveller us
8
Pros:

The bed was comfortable pool was nice

Cons:

Coffee maker didn't work in room one elevator was out of order

2026-08-15 via Nuitee
J
John couple us
4
2026-08-15 via Nuitee
T
Tanisha solo_traveller us
10
Happy travel nurse Tee.
Pros:

Everything good

Cons:

I didn't ever get a remote to my room 521 but I got more rest. So that was a win win I guess.

2026-08-15 via Nuitee
B
Bobbitt solo_traveller us
10
Pros:

It was all great

Cons:

Nothing like i say it was all great

2026-08-14 via Nuitee
B
Bobbitt solo_traveller us
10
2026-08-14 via Nuitee
B
Bobbitt solo_traveller us
10
2026-08-14 via Nuitee
L
Lakyn couple us
2
2026-08-10 via Nuitee
A
Audrey solo_traveller us
9
2026-08-10 via Nuitee
M
Michelle solo_traveller us
3
Not worth the money -
Cons:

There were bugs, holes in the bedding, the air conditioning/heater was broke and it was very cold all night. The bath tub and shower were not very acceptable. Outside has trash and the side entrance to the stairwell was broke and the door stayed open all night.

2026-08-09 via Nuitee
K
Kenneth couple us
8
2026-08-08 via Nuitee
J
Jennifer couple us
5
Adequate but will not return
Pros:

Breakfast was delicious. Excellent coffee machine. Staff friendly and helpful. Breakfast area exceeded my expectations.

Cons:

Room was yuck! Carpet seemed slimy. We kept our shoes on when moving around. Flooring needed repair. Couch cushions were stained. Room had an odd lay out and not only was the decor dated but the room needed repair. Out of date decor is no issue but the room had an overall yuck feeling. The bedding was clean otherwise we would not have stayed.

2026-08-06 via Nuitee