Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
7.75
Some reviews mention poor cleaning and housekeeping issues.
Service
9.25
Reviews highlight great service, particularly noting helpful staff.
Location
9.25
Many reviews mention the excellent location near metro and shopping areas.
Room Quality
8.25
Most reviews note comfort, but some mention dated rooms and issues.
Amenities
8.75
General comments on good gym and breakfast facilities available.
Value for Money
7.25
Some reviews express that the cost does not align with offered quality.
Food and Beverage
8.75
Positive feedback about the food quality at the restaurant.
Overall Experience
8.75
Overall satisfaction mentioned despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:56

Property Description

Luxurious Accommodations
Mercure São Paulo Times Square, nestled in the vibrant Moema district, offers air-conditioned rooms furnished with plush beds, a minibar, and cable TV for a comfortable stay.

Relaxation and Recreation
Guests can enjoy the convenience of a well-equipped gym, a refreshing swimming pool, and a rejuvenating sauna right on the premises, ensuring a perfect balance between fitness and relaxation.

Culinary Delights and Convenience
Indulge in delectable Italian cuisine at the hotel's specialty restaurant and unwind at the bar. With various dining options and shops nearby, convenience and satisfaction are guaranteed.

Experience the epitome of comfort and convenience at Mercure São Paulo Times Square – book your stay now for an unforgettable getaway.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.5
Based on 1730 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
R
Ricardo Antonio de Paiva • family_with_children • br
9
2026-08-23 • via Nuitee
R
Rosa Maria • solo_traveller • br
10
2026-08-22 • via Nuitee
C
Clayton • family_with_children • br
8
2026-08-22 • via Nuitee
B
Batistella • family_with_children • us
8
Pros:

Boa localização, equipe cordial, limpeza, espaço da acomodação é muito bom.

Cons:

Check in demorado (o e-mail com opção de adiantar check in on line não funcionou), uma solicitação de pratos e talheres com a recepção e governança levou 1 hora para ser atendido.

2026-08-20 • via Nuitee
M
melchior deziderio • solo_traveller • br
9
Pros:

Atendimento dos funcionários, organização dos quartos

Cons:

Piscina água gelada, sauna somente seca, sofá cama não é muito confortável

2026-08-19 • via Nuitee
H
HELDER • solo_traveller • br
8
2026-08-19 • via Nuitee
E
Elaine • couple • au
10
2026-08-18 • via Nuitee
L
Liza • couple • us
8
2026-08-18 • via Nuitee
P
PAULO EDSON FIGUEIREDO • couple • br
9
Pros:

Equipe de funcionparios, café da manhã, localização.

2026-08-17 • via Nuitee
O
Ozair Mahmood • couple • in
9
2026-08-16 • via Nuitee
D
Danny • extended_group • de
9
Tutto perfetto, consigliatissimo!
Pros:

Struttura ampia e accogliente, ottimo rapporto qualità/prezzo.

Cons:

La mancanza di una piscina

2026-08-16 • via Nuitee
H
Haical • couple • br
7
Pros:

Um bom hotel

Cons:

Ar condicionado velho e barulhento, e o exaustor do banheiro não funcionando

2026-08-13 • via Nuitee
B
Borges da Rocha • family_with_children • us
8
2026-08-12 • via Nuitee
J
Julio Carlos Schwonke • family_with_children • br
9
Estadia excelente, voltaria ao Hotel
Pros:

Gostei muito, primeiramente, da localização do hotel (bairro Moema), bairro muito bom e muito bem localizado, gopstei do atendimento da equipe do hotel, muito educada e disposta a resolver as questões que apres4ntamos ou qualquer solicitação que fizemos; o chuveiro era bom, o quarto era exatamente o que reservamos e o café da manhã era excelente, com um atendimento muito bom.

Cons:

O hotel é relativamente caro, mesmo com sua localização e todas as outras características mencionadas, em que pese todas as qualidades, o hotel tem um preço que pode ser considerado elevado.

2026-08-12 • via Nuitee
V
Valdete • couple • br
8
2026-08-12 • via Nuitee
F
Flávia Benicio Braga • solo_traveller • br
9
2026-08-11 • via Nuitee
A
Audri • solo_traveller • br
10
Pros:

De tudo! Queria morar lá! Cama maravilhosa, chuveiro maravilhoso...super amplo e equipado. Nota mil!

2026-08-11 • via Nuitee
F
Frauendorf • couple • br
9
Quase perfeita
Pros:

A localização, próximo de metrô, shopping e amenidades úteis.

Cons:

O barulho do aeroporto de Congonhas. Pensei que estaria distante.

2026-08-10 • via Nuitee
O
Orlando • solo_traveller • br
10
Pros:

Funcionários gentis, profissionais e muito atentos. Segurança ótima, confortável e bem localizado.

Cons:

Travesseiros baixos, mas é uma questão pessoal

2026-08-10 • via Nuitee
K
Kaoru • solo_traveller • fr
7
Pros:

Location, staff, breakfast

Cons:

Room need maintenance and looks old and dirty, staff using all laundry machines for their personal stuff, cleanliness can be improved. Iron board doesn't stay up.

2026-08-10 • via Nuitee