Chambers Hotel New York

Hotels
•
Sonder
9 (545 reviews)
15 West 56th Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Lack of food services

Categories

Cleanliness
7.66
Reviewers mentioned cleanliness issues in various reviews.
Service
9.63
Staff were described as helpful and friendly, although some reviews indicated service issues.
Location
10
Multiple reviews praised the excellent location.
Room Quality
9.67
Several reviews highlighted the quality of the rooms, especially the shower.
Amenities
8.62
Amenities lack variety as some reviewers noted limited services.
Value for Money
9.15
Value was acceptable based on several positive comments but mixed due to issues raised.
Food and Beverage
7.61
Several reviews indicated a lack of food services and breakfast.
Overall Experience
9.66
Overall experience was mostly positive, with strong location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 03:15

Property Description

Luxurious Stay by Central Park

Artistic Decor and Free WiFi - Immerse yourself in the beauty of decorative art while staying connected with complimentary WiFi throughout the hotel.

Comfort and Convenience - Unwind in our relaxing rooms equipped with flat-screen TVs, work desks, and private bathrooms for a comfortable stay.

Prime Location - Explore nearby attractions like the Museum of Modern Art and Rockefeller Center, just a short distance away from Sonder Chambers.

Book now for an unforgettable experience at Sonder Chambers, where luxury meets convenience and artistry!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Video

Guest Reviews

9
Based on 545 reviews
Cleanliness: 7.66
Service: 9.63
Location: 10
Room Quality: 9.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 7.61
Overall Experience: 9.66
J
johnson • solo_traveller • mx
5
Cons:

The check in process was terrible, very poorly trained personel

2026-07-23 • via Nuitee
D
Danielle • family_with_children • br
9
Muito boa, excelente localização.
Pros:

Quarto grande e bem iluminado. Tinha uma varanda interessante, usei para tomar café da manhã.
Excelente localização

Cons:

Eles todo dia deixam café, algumas frutas e pão como café da manhã para todos os hóspedes. Dizem que é gratuito pois não há serviço de café da manhã no hotel. Porém quando você vai fazer o check out eles cobram uma taxa de 25 dólares por dia. Dizendo que é uma taxa de ammenites, que inclui o uso do academia, e esse Mini café da manhã. Eu não pisei na academia, peguei um café e tive que pagar 25 dólares por dia. Eles deviam deixar isso claro no check In e dar a opção de aceitar ou não. Pois eles dizem que não há como recusar tem que pagar e pronto. Achei muito chato e abusivo além do q o hotel não é nada barato.

2026-07-23 • via Nuitee
M
Matthew • solo_traveller • us
7
2026-07-21 • via Nuitee
M
MIKAEL • family_with_children • ae
5
Wouldn’t recommend or book it again !
Pros:

The location

Cons:

Ageing hotel
No room service
No laundry

2026-07-20 • via Nuitee
E
Emanuele • family_with_children • gb
3
Well below expectations
Pros:

The only real positive is the location, which is excellent and very central.

Cons:

The staff appeared unmotivated, and completely uninterested in guests. Not a single smile or warm interaction throughout our stay.

The rooms look nothing like the photos. The pictures suggest stylish, modern, well-designed accommodation, but the reality is very different. The rooms are old, tired, and poorly maintained. They honestly felt more like a roadside motel than a premium New York hotel. At this price point, that is simply unacceptable.

The “breakfast” is almost insulting. It consisted of a few supermarket muffins, a few slices of bread, filter coffee, and nothing hot. Calling it breakfast is generous.

Another surprise was that after 11 p.m. the hotel’s main doors are locked, and guests have to use an access code to get inside. For a hotel charging luxury prices, this feels cheap and poorly managed.

Overall, this hotel is all about marketing. The photos create expectations that the property simply does not meet. Charging over £600 per night for this level of accommodation and service is, frankly, absurd. I would not stay here again and would strongly recommend looking elsewhere unless your only priority is the central location.

2026-07-20 • via Nuitee
I
Irina • solo_traveller • us
10
This is by far the best hotel I have ever stayed at in New York City. The staff members were polite, helpful, and profes
Pros:

This is a beautiful property with large windows, a comfortable bed, and lovely artwork. The calming, cozy color palette and functional contemporary design create a very pleasant atmosphere. It is a place where I can fully relax and recharge. It feels like a little island of zen in the heart of busy and exciting New York City.

Cons:

I love everything about this property!

2026-07-17 • via Nuitee
I
Irina • solo_traveller • us
10
2026-07-16 • via Nuitee
A
Abdulla • couple • ae
9
Amazing
Pros:

Staff were nice, rooms Clean, cozy, comfortable, and the location is amazing.

2026-07-16 • via Nuitee
W
Wolstenholme • couple • gb
1
2026-07-14 • via Nuitee
M
MIKAEL • family_with_children • ae
5
2026-07-14 • via Nuitee
F
FALCÃO • couple • br
9
Foi uma experiência muito boa, recomendo.
Pros:

Localização, tamanho do quarto, ambiente tranquilo.

Cons:

Café poderia ter mais opções.

2026-07-13 • via Nuitee
F
Francisca • couple • cl
3
Si bien el hotel es lindo y tiene ubicación increíble, la atención y limpieza no eran buenas
Pros:

La ubicación

Cons:

Al llegar al hotel encontramos una cucaracha gigante, y la primera noche no nos hicieron la habitación, tampoco nos cambiaron las toallas.

2026-07-13 • via Nuitee
M
Marcos Eli • family_with_children • br
9
2026-07-13 • via Nuitee
B
Butbul • couple • il
1
2026-07-07 • via Nuitee
N
Nabiev • couple • uz
10
Pros:

Отличная локация мне очень понравилось!

2026-07-07 • via Nuitee
T
Toni • couple • us
6
Pros:

Lobby and property were good.

Cons:

The bed was really cheap and uncomfortable. If they invested in nicer pillows and mattress it would make a big difference.

2026-07-07 • via Nuitee
T
Tyrone • solo_traveller • za
10
2026-07-02 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

The location is perfect for Manhattan. The room was comfortable, clean and ideal for my stay.

Cons:

The price of the hotel is steep for what it is, but I suppose you pay for the location.

2026-06-30 • via Nuitee
I
Idan • solo_traveller • il
8
2026-06-28 • via Nuitee
C
Consonni • solo_traveller • it
9
Pros:

Very friendly and supportive staff, especially Mrs Caroline and Mr Brandon

Cons:

Basic breakfast

2026-06-21 • via Nuitee