Extended Stay America Suites - Houston - Katy Freeway - Energy Corridor

Hotels
•
Extended Stay America Suites
5.7 (391 reviews)
15385 Katy Freeway , Houston , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good price
Convenient location
Cons:
Roaches
Bad cleanliness
Poor room maintenance
Unpleasant odors

Categories

Cleanliness
3.16
Numerous mentions of roaches and unpleasant odors indicate poor cleanliness.
Service
7.13
General comments about staff being friendly, despite some check-in issues.
Location
7.67
Convenient location near eateries, though some reviews raise safety concerns.
Room Quality
4.12
Negative comments about room size, overcrowding, and cleanliness.
Amenities
5.65
Amenities were available but many reported issues with maintenance.
Value for Money
8.11
Some reviews indicate good pricing value despite negative aspects.
Food and Beverage
5.16
Breakfast options were minimal and not particularly appealing.
Overall Experience
4.63
Mixed feelings with significant complaints overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:00

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Houston - Katy Freeway - Energy Corridor comes with a fully equipped kitchen, including a stovetop, microwave, and fridge, perfect for longer stays or quick meals.

Convenient Amenities
Enjoy free WiFi, a seasonal outdoor pool, and a 24-hour front desk for all your needs. The hotel also offers laundry facilities, ironing amenities, and upgraded bedding with extra pillows for a comfortable stay.

Ideal Location
Located just 15 km from Typhoon Texas water park and close to popular attractions like TopGolf and Memorial City Mall, this hotel offers free onsite parking and free local phone calls for a convenient and enjoyable stay.

Book now for a relaxing and hassle-free extended stay experience at Extended Stay America - Houston!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

5.7
Based on 391 reviews
Cleanliness: 3.16
Service: 7.13
Location: 7.67
Room Quality: 4.12
Amenities: 5.65
Value for Money: 8.11
Food and Beverage: 5.16
Overall Experience: 4.63
M
Maple • family_with_children • us
4
Pros:

Prices was decent.

Cons:

The attitude of the staff.

2026-10-26 • via Nuitee
J
Judy • couple • us
3
2026-10-24 • via Nuitee
T
Tweety • solo_traveller • us
9
Cons:

Very quiet and relaxing

2026-10-21 • via Nuitee
A
Anthony • couple • us
9
2026-10-19 • via Nuitee
G
Grace • extended_group • us
10
its a great place
Pros:

the reception was great

2026-10-07 • via Nuitee
A
Ashanna • family_with_children • us
1
Horrible, unprofessional
Pros:

Location

Cons:

The room had roaches. I killed 5 roaches and when I went to complain I was told someone would be to spray. No one ever showed up. The room reeked of infestation . Then they had the nerve to keep my deposit talking about damaged sheets and pillow cases from an Apple juice spill.

2026-09-17 • via Nuitee
T
Tiffany • solo_traveller • us
1
Missed flight
Pros:

Nothing

Cons:

Almost everything place was gross the management was very rude to charge me a hundred dollar deposit and did not mentioned the deposit whatsoever on booking.com that locked it up on my cash app card made me miss my flight

2026-09-02 • via Nuitee
E
Eboney • solo_traveller • us
1
It was to many bus the rooms was clean just the bug problem very bad in every room soon as yu walk in bugs
Pros:

It was clean

Cons:

It was so many bug I mean the roaches was everywhere.i couldn’t sleep because I was that many bugs I couldn’t wait to leave . I didn’t even let my 2 yr old play on the floor, the beds was hard and made a lot of noise. I booked on booking and didn’t kno it was a deposit for 100 dollars I couldn’t get my money bck

2026-08-31 • via Nuitee
D
Danne • couple • us
1
2026-08-27 • via Nuitee
W
Wilson • solo_traveller • us
8
2026-08-20 • via Nuitee
M
MATINGU • couple • us
8
Good
Pros:

Location

Cons:

The entry card kept failing. You have to go countless times to the front desk in order to get reactivated. Also the sofa bed need to be changed.

2026-08-18 • via Nuitee
M
MATINGU • family_with_children • us
8
Good
Pros:

Location is good, near freeway.

Cons:

Sofa bed was a nightmare. Need to replaced urgently

2026-08-18 • via Nuitee
D
Demiesha • couple • us
7
2026-08-12 • via Nuitee
A
Aaliyah • couple • us
10
2026-08-07 • via Nuitee
P
Pamela • solo_traveller • us
6
2026-08-05 • via Nuitee
P
Pamela • solo_traveller • us
1
2026-08-05 • via Nuitee
H
Hailey • couple • us
1
2026-08-04 • via Nuitee
A
Aaliyah • solo_traveller • us
10
2026-08-03 • via Nuitee
O
Omar • solo_traveller • us
10
Pros:

quiet

Cons:

the roaches

2026-08-03 • via Nuitee
P
Pamela • solo_traveller • us
9
2026-07-24 • via Nuitee