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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
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Property Description
Fully Equipped Kitchens
Each room at Extended Stay America - Houston - Katy Freeway - Energy Corridor comes with a fully equipped kitchen, including a stovetop, microwave, and fridge, perfect for longer stays or quick meals.
Convenient Amenities
Enjoy free WiFi, a seasonal outdoor pool, and a 24-hour front desk for all your needs. The hotel also offers laundry facilities, ironing amenities, and upgraded bedding with extra pillows for a comfortable stay.
Ideal Location
Located just 15 km from Typhoon Texas water park and close to popular attractions like TopGolf and Memorial City Mall, this hotel offers free onsite parking and free local phone calls for a convenient and enjoyable stay.
Book now for a relaxing and hassle-free extended stay experience at Extended Stay America - Houston!
Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location is good, near freeway.
Sofa bed was a nightmare. Need to replaced urgently
Location
The entry card kept failing. You have to go countless times to the front desk in order to get reactivated. Also the sofa bed need to be changed.
quiet
the roaches
Quiet
N/A
The room had roaches no other available room to change to no refund was offed
I liked that it was a quiet atmosphere, comfortable beds and the staff was welcoming most of my time there, but there were days that there was an attitude present with a certain staff member.
The first room that I was given at check-in looked clean but the toilet was dirty. When I called to ask for a cleaning I was told housekeeping was gone and that it would be a $10 extra fee to come clean it or just wait until the scheduled cleaning day for that floor which was 6 days away. That same day I killed several roaches up until the next day. I finally changed rooms on a different floor and this room was clean but the roaches were here too. I called and asked for pest control and the manager was very prompt in getting maintenance to come out and spray my room. Problem was solved and the bugs were gone for the rest of my stay there. There were a couple of days where nobody was at the front desk and no explanations given and people would just be waiting. One of those days on a weekend there were people who came and waited but eventually they left. I heard the phone ringing and I was shocked that a staff member stumbled out of the office to answer it and you could clearly see the (Just Waking Up Look) on her face because she had been in there sleeping 😴 💤 while neglecting her customer service duties. There is coffee from 6a-9a with rationed out granola bars, muffins and individual packages of cream of wheat which is listed as breakfast online.
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