Courtyard by Marriott Key West Waterfront

Hotels
•
Courtyard by Marriott
8.8 (769 reviews)
3031-41 North Roosevelt Boulevard , Key West , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and new amenities
Friendly and helpful staff
Good location and atmosphere
Cons:
Issues with service consistency
Confusion about breakfast offerings

Categories

Cleanliness
8.8
Reviews indicate the place was very clean with brand new amenities, positively impacting the overall sentiment.
Service
9.3
Overall positive mentions of staff like Lotoya and Mary Ann, with some exceptions in other reviews, thus a slightly higher score.
Location
8.8
Location is good and peaceful, although some guests mentioned it's away from Duval.
Room Quality
8.8
Rooms were frequently described as clean and well-maintained, contributing to a positive experience.
Amenities
8.8
Amenities such as the pool and fitness center received good feedback, although there were some issues mentioned.
Value for Money
8.3
Some guests found the pricing confusing and felt parts of the service were not commensurate with the cost.
Food and Beverage
8.8
While some breakfast issues were reported, the service at the Tiki bar was positively mentioned.
Overall Experience
8.8
Most reviews reflect a pleasant and peaceful stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:01

Property Description

Luxurious Waterfront Hotel with Gulf Views

Outdoor Heated Pool and Hot Tub: Take a dip in our outdoor heated pool or relax in the hot tub while enjoying stunning views of the Gulf of Mexico.

Modern Amenities: Enjoy complimentary WiFi, cable TV, and coffee facilities in every room. Feel secure with an in-room safe for your valuables.

Convenience at Your Fingertips: With a 24-hour reception, fitness center, concierge desk, and laundry facilities, we ensure your stay is comfortable and stress-free.

Experience the beauty of Key West at Waterfront Courtyard by Marriott. Book now for an unforgettable waterfront getaway!

Important information:

The special rates that include breakfast ("Breakfast Included") only cover breakfast for 2 adults and 2 children. Fees apply for additional guests.

Guests must be 21 years of age or older in order to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 769 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Ahmad jawad • couple • us
4
2026-05-15 • via Nuitee
T
Tim • family_with_children • de
8
2026-05-13 • via Nuitee
A
Andjela • couple • us
9
Pros:

Great hotel, somewhat far from the rest of the island though.

Cons:

We got charged twice and it was difficult to reach the manager to get this fixed. They made it seem like the cancelation policy was different than what was on booking.com. Still got the refund but definitely affected our review. Otherwise pretty solid hotel

2026-05-08 • via Nuitee
T
Tim • couple • us
10
staff and apartment were great
Pros:

cozy and comfortable

Cons:

nothing all was great

2026-05-04 • via Nuitee
G
Gk • couple • gr
8
Pros:

Μια πολύ όμορφη εξωτική τοποθεσία. Χαμογελαστό προσωπικό.

Cons:

Ένα καλύτερο στρώμα χρειαζόταν.

2026-04-30 • via Nuitee
C
Carlos A F Loureiro • couple • us
6
Um pouco decepcionante.
Pros:

Na verdade apenas a área de passarelas com vista parcial do por do sol foi algo positivo. A área de estacionamento é ampla e com bastante vagas.

Cons:

Serviço de recepção um pouco lento e a recepcionista um pouco sem paciência, mais preocupada em olhar suas redes sociais. O quarto é amplo, mas muito mal iluminado e mal conservado.

2026-04-29 • via Nuitee
B
BOYCHENKO • solo_traveller • fr
10
Pros:

Great place to stay in Key West

2026-04-29 • via Nuitee
A
Amanda • family_with_children • us
8
Pros:

Clean, A/C worked well, free parking

Cons:

The lights too dim in room; only one very small trash can in room, no exhaust fan in bathroom

2026-04-29 • via Nuitee
K
Kimberly • couple • us
10
Fabulous hotel. Front desk staff Latoya and Mary Ann were fabulous!
Pros:

Staff was exceptionally helpful and kind

Cons:

I have no complaints

2026-04-27 • via Nuitee
M
Malishan Horton • solo_traveller • us
3
Rascist facility that didn't want to compensate my bad experience because I booked with Booking.com.
Pros:

The location

Cons:

The staff showed rascist actions: 1) Safe in room didn't work. 2) Staff refused to prepare Starbucks coffee after I paid. So, I got a refund. 3) I had to repeatedly request for the room to be cleaned. 4) Ran out of toilet paper in the room. 5) Garbage cans were not emptied. 5) The hotel repeatedly stated that because I booked with Booking.com, they could me financially compensate me. The manager only wanted to offer free drinks.

2026-04-27 • via Nuitee
F
Florian • couple • de
9
2026-04-26 • via Nuitee
• family_with_children • us
8
2026-04-26 • via Nuitee
Y
Yves • family_with_children • fr
7
Hôtel correct, nous sommes resté une nuit
2026-04-25 • via Nuitee
M
Manfred • solo_traveller • ch
7
2026-04-23 • via Nuitee
S
sophie • family_with_children • fr
10
Très bien
Pros:

Tout

Cons:

Le petit déjeuner qui est en supplément

2026-04-22 • via Nuitee
J
Joakim • couple • se
5
Inte prisvärt
Pros:

Poolområdet var bra

Cons:

Usla sängar lukta kiss i koridoren och någon rökt på så det stank.

2026-04-22 • via Nuitee
R
Roberto • extended_group • ch
7
Nettes Hotel, welches in kundenfreundlichere Mitarbeitende investieren sollte
Pros:

Die Unterkunft bietet etwas ausserhalb vom Zentrum von Key West kostenlose Parkplätze. Der überschaubare Pool war ganz ok, damit sich die Kids ein paar Stunden verweilen konnten. Die Zimmer waren sauber und modern eingerichtet.

Cons:

Die Freundlichkeit der Mitarbeitenden in diesem Hotel lässt sehr zu wünschen übrig. Leider hatten wir sowohl beim Checkin keinen besonders freundlichen Empfang, aber noch schlimmer waren die Angestellten beim Frühstück. Als wir als eine der ersten Gäste am Morgen zum Frühstück erschienen sind (und es war bereits ca. 9 Uhr), sassen die Mitarbeiterinnen herum und waren fast schon genervt, als wir als Gäste unser Frühstück bestellen wollten.

2026-04-21 • via Nuitee
C
christelle • family_with_children • fr
8
2026-04-17 • via Nuitee
M
MARTA • family_with_children • pl
10
Pros:

Hotel bardzo ładny, pokoje, basen, miejsce.

Cons:

Absolutny minus za śniadania- śniadania serwowane na zasadzie "voucheru" który w naszym przypadku był nieadekwatny do rezerwacji. Byliśmy 5 osobową rodziną (4 dorosłe +1 dziecko) a dostaliśmy 4 śniadania (2 dorosłych+2 dzieci). Pani z rejestracji uznała ,że niewłaściwie podaliśmy osoby wskazane do śniadania podczas rezerwacji, chociaż na bookingu opcja śniadania jest do całej rezerwacji. Próby tłumaczenia nie przyniosły należytych efektów i jak się okazało, pani wydająca śniadania wspomniała, że voucher rodzinny występuje wyłącznie na 4 osoby.

2026-04-12 • via Nuitee
1
126kellys • Couples • Green Bay, Wisconsin
10
Loved Key West
Pros:

Hotel was great - loved the pool and the location. Took Lyft to historic district and was very easy.

Bistro in the morning was excellent - Christian, Stephanie and Cinthya provided great service and food.

2026-04-11 • via Tripadvisor