Courtyard by Marriott Key West Waterfront

Hotels
Courtyard by Marriott
8.8 (710 reviews)
3031-41 North Roosevelt Boulevard , Key West , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and new amenities
Friendly and helpful staff
Good location and atmosphere
Cons:
Issues with service consistency
Confusion about breakfast offerings

Categories

Cleanliness
8.8
Reviews indicate the place was very clean with brand new amenities, positively impacting the overall sentiment.
Service
9.3
Overall positive mentions of staff like Lotoya and Mary Ann, with some exceptions in other reviews, thus a slightly higher score.
Location
8.8
Location is good and peaceful, although some guests mentioned it's away from Duval.
Room Quality
8.8
Rooms were frequently described as clean and well-maintained, contributing to a positive experience.
Amenities
8.8
Amenities such as the pool and fitness center received good feedback, although there were some issues mentioned.
Value for Money
8.3
Some guests found the pricing confusing and felt parts of the service were not commensurate with the cost.
Food and Beverage
8.8
While some breakfast issues were reported, the service at the Tiki bar was positively mentioned.
Overall Experience
8.8
Most reviews reflect a pleasant and peaceful stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:01

Property Description

Luxurious Waterfront Hotel with Gulf Views

Outdoor Heated Pool and Hot Tub: Take a dip in our outdoor heated pool or relax in the hot tub while enjoying stunning views of the Gulf of Mexico.

Modern Amenities: Enjoy complimentary WiFi, cable TV, and coffee facilities in every room. Feel secure with an in-room safe for your valuables.

Convenience at Your Fingertips: With a 24-hour reception, fitness center, concierge desk, and laundry facilities, we ensure your stay is comfortable and stress-free.

Experience the beauty of Key West at Waterfront Courtyard by Marriott. Book now for an unforgettable waterfront getaway!

Important information:

The special rates that include breakfast ("Breakfast Included") only cover breakfast for 2 adults and 2 children. Fees apply for additional guests.

Guests must be 21 years of age or older in order to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 710 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
C
christelle family_with_children fr
8
2026-04-17 via Nuitee
M
MARTA family_with_children pl
10
Pros:

Hotel bardzo ładny, pokoje, basen, miejsce.

Cons:

Absolutny minus za śniadania- śniadania serwowane na zasadzie "voucheru" który w naszym przypadku był nieadekwatny do rezerwacji. Byliśmy 5 osobową rodziną (4 dorosłe +1 dziecko) a dostaliśmy 4 śniadania (2 dorosłych+2 dzieci). Pani z rejestracji uznała ,że niewłaściwie podaliśmy osoby wskazane do śniadania podczas rezerwacji, chociaż na bookingu opcja śniadania jest do całej rezerwacji. Próby tłumaczenia nie przyniosły należytych efektów i jak się okazało, pani wydająca śniadania wspomniała, że voucher rodzinny występuje wyłącznie na 4 osoby.

2026-04-12 via Nuitee
1
126kellys Couples Green Bay, Wisconsin
10
Loved Key West
Pros:

Hotel was great - loved the pool and the location. Took Lyft to historic district and was very easy.

Bistro in the morning was excellent - Christian, Stephanie and Cinthya provided great service and food.

2026-04-11 via Tripadvisor
S
SANGSIK family_with_children kr
9
2026-04-11 via Nuitee
M
M9401TJsarahw Family
10
AMAZING for large families with children!
Pros:

This is one of the cleanest and best kept properties that our family has ever stayed in. We traveled April 2026 with 4 children including a toddler. The front desk staff (Kassandra, Mary-Ann, and Lotoya) was so friendly and helpful, and even upgraded our room to a 2 BR/2 BA suite (4 beds!) to accommodate our large family. The pool was pristine and the tiki bar servers were top notch! While this property does not provide a free breakfast, it more than makes up for it with service and amenities. We were even able to rent a golf cart and drive that from the hotel into downtown Key West. Our whole family rated this property 10/10 and recommend it esp to anyone traveling with a large family w/children!

2026-04-10 via Tripadvisor
D
Daniel family_with_children us
8
Pros:

I like the room itself and the amenities they offer.

Cons:

I didn't like that we incured charges for getting a few beach towels and a new room key.

2026-04-09 via Nuitee
A
Andressa family_with_children us
10
2026-04-09 via Nuitee
G
G7514PPemilyk Friends getaway
10
Beautiful hotel with great service
Pros:

One of the best hotel experiences! Was greeted by the nicest, most sincere front desk employees—Lotoya and MaryAnn. They were accommodating, efficient, and found myself leaving with a smile on my face after every interaction. The grounds were gorgeous and the rooms were very clean. Also a quick 8-10 minute uber ride to Duval st. and other neighborhoods. Highly recommend!

2026-04-07 via Tripadvisor
J
jonathanrT1010TZ Family
10
Awesome experience!!!
Pros:

Stephanie, Cinthya, and Christian were awesome!!! We had a great experience at the Starbucks in the courtyard by Marriott Key West waterfront. Very friendly service. Delicious drinks. They were very helpful and accommodating. Couldn’t have been better!

2026-04-07 via Tripadvisor
S
Sims couple us
7
We enjoyed our stay.
Pros:

No restaurant

Cons:

Location

2026-04-07 via Nuitee
J
Joslyn extended_group us
10
2026-04-07 via Nuitee
S
Samuel couple us
9
Pros:

Bed was nice room had a nice back exit to a view of the water. Pool was nice. Hot tub was nice. People working were very nice.

Cons:

Shower did have a catch at the bottom. Water would run all over the bathroom floor. The bathroom had a wooden dresser in there. where the shower met the baseboard you could see the water is already starting to damage the wall. Mold is going to grow. Might want to fix that sooner than later.

Late check out is not a thing unless you're a member. Kind of feels like they are not worried about the customers. Would be nice if this is a thing for normal customers.

2026-04-07 via Nuitee
3
342amyn Couples Fairfax, Virginia
10
Hidden oasis awaits you at this hotel!
Pros:

This hotel is such a gem! It is on a busy road leading into town but there is an oasis that you can’t see from road, so don’t be fooled. There are plush tropical walkways, a lovely little pool and tiki bar and the friendliest staff! It was my birthday when we arrived and they decorated my room with balloons, rose petals, a birthday banner and birthday pillow case. They left us champagne and strawberries with chocolate and grapes, it was amazing! Thank uou to Maryann, Latoya, Fabiola, and Pamela for the birthday digs. Our room was large with a little couch area separate from bedroom and an awesome little patio. Our view was of the water and palm trees, we enjoyed sitting out here in the morning and late night. The drinks, food and service at tiki bar was awesome / if you have Platinum status or above take the food and beverage voucher, many ways to put tp good use. Shout out to Jeff and Ken the tiki bartenders… so nice and they make the best cocktails. We didn’t rent a car and it’s not necessary. The 3 mile uber ride to town is easy and less than $20 even with tax and tip. Parking is super expensive and if you want to enjoy sone beverages at dinner, uber is easy. This hotel is half the cost of hotels downtown and it was like pur little oasis. We don’t want to leave and others told us they always stay here, I believe it. Thank you for great birthday trip.

2026-04-06 via Tripadvisor
B
BLAS couple cl
5
Personal excelente. Precio calidad no corresponden.
Pros:

Precio calidad 450 diario un exceso. Baño muy pequeño. Desayuno no es bufette

Cons:

No dispone de asesores. Baño pequeño.no es front agua es front piscina

2026-04-06 via Nuitee
1
176alesiak Family
10
Great experience.
Pros:

Great staff. Nice amenities. Short walk or drive to just about anywhere. Beautiful waterfront view.

2026-04-04 via Tripadvisor
J
jankb2026 Business
10
Very greatfull
Pros:

Cinthya , Christian and Stephanie really made my stay way better thanks to their great customer service and attention at breakfast time.

2026-04-03 via Tripadvisor
S
saraconaerials Business Tucson, Arizona
10
Great Service at the Courtyard Marriott Key West Bistro
Pros:

Great stay! Cinthya, Stephanie, and Christian at the Bistro are so nice and friendly and are always attentive and do a amazing job!!!

2026-04-03 via Tripadvisor
A
ANNlE_banannie_ Couples Cleveland, Ohio
10
A Great Choice for Key West
Pros:

My husband and I traveled to Key West in January for our honeymoon, and were absolutely thrilled with our hotel choice. To clarify, there is not much of a "beach"--and it is definitely not swimmable--however you truly are right on the water with so much marine/wild life around and plenty of boat-watching! The hotel has an abundance of outdoor seating available - lounge chairs on the beach and at the pool, a wrap-around porch with various seating arrangements, and a beautiful boardwalk space just over the water with multiple seating nooks and sofas, umbrellas, etc. We were also checked in to a water-view room with a balcony, complete with two small chairs and a table!
The hotel sits on a busy corner traffic-wise, with a restaurant just next door (that we did not get to) and various gas stations and chain restaurants, coffee shops, etc. in the immediate area. It is not the most walkable area, but we were able to get to a couple of other hotel bars on our first night (straight shot toward downtown, no major intersection crossing).
Uber/Lyft rides were generally $10-$15, maybe up to $20, depending on our destination. We rented bikes for a day via the hotel, and downtown is only a 15-20 minute ride. The hotel/rental company provides locks as well as helmets.
We spent little time at the pool, and enjoyed its beauty and cleanliness. The bartender (whose name is escaping me) was lovely and kind, and had plenty of recommendations for the area.
Latoya, Mary Ann, and Kassandra at the front desk were all beyond amazing and so helpful with everything needed. Our room was decorated with rose petals and candles upon our arrival, and they left us the most beautiful and thoughtful note about love and marriage. The overnight gentleman attendant was also kind in assisting us with change and products for a load of laundry. Steve at the concierge desk was friendly and efficient with getting us our bike rental.

Overall, we greatly appreciated the space (and king bed) provided at this hotel as opposed to staying at a downtown location. We definitely recommend this hotel for those who want to be close to the action while also having a relaxing escape!

2026-04-01 via Tripadvisor
S
santiagog604 Couples
10
2 nd Anniversary
Pros:

Was a really memorable experience. Thanks to Mary Ann Letoya Pamela and Fabiola. The decoration and service for our anniversary was so beautiful and lovely. The letter you left in our room bring love to our hearts. Thank you so much. Hope to see you again.

2026-04-01 via Tripadvisor
A
Aga couple pl
7
Pros:

Jak na USA czysty hotel, przestronny pokój

Cons:

Obsługa - Pani w recepcji próbowała nam wmówić, że nie mamy wykupionych śniadań. Podobno to standardowa technika o czym przeczytałam późnej w komentarzach.
Śniadanie - do wyrzucenia, nie do zjedzenia, nie dajcie się na nie naciągnąć. Nie było połowy dań z karty. To poprostu śniadanie w Starbucks - fatalnej jakości.

2026-04-01 via Nuitee