Gem Park Ooty

Hotels
7.5 (319 reviews)
Sheddon Road , Ooty , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Helpful staff
Good food options
Cons:
Cleanliness issues
Poor room amenities
Service inconsistencies
High prices for the value

Categories

Cleanliness
6.08
Cleanliness was a concern with dirty glasses and cutlery mentioned in reviews.
Service
8.05
Overall positive mentions of staff being helpful, though some complaints regarding ill-mannered staff were noted.
Location
9.09
The location received positive feedback, with beautiful views and convenient amenities.
Room Quality
6.54
Concerns about bedroom facilities and comfort were highlighted.
Amenities
7.07
Mixed feelings regarding maintenance of amenities, with complaints about broken tiles and poor ventilation.
Value for Money
7.53
Some guests felt the experience did not justify the price, indicating a concern over value for money.
Food and Beverage
8.08
Food was generally well received, particularly breakfast, but the dinner buffet was criticized.
Overall Experience
7.55
Varied experiences reported, with some guests expressing dissatisfaction but others enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:36

Property Description

Spectacular Mountain Views and Luxurious Amenities

1. Unparalleled Scenery: Overlooking the Nilgiri Mountains and Dodabetta Peak, Gem Park Ooty offers breathtaking views of lush green valleys, providing a serene retreat for guests.

2. Culinary Delights: Indulge in a gastronomic experience at Jade Garden, the Chinese specialty restaurant, or savor regional and Western dishes at Toda Café, including a scrumptious daily breakfast to start your day right.

3. Relaxation and Convenience: From a fitness center to pampering spa treatments, Gem Park Ooty ensures a relaxing stay. With in-room dining, a business center, and tour desk for day trips, every need is catered to seamlessly.

Book now to experience luxury amidst nature at Gem Park Ooty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 319 reviews
Cleanliness: 6.08
Service: 8.05
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
S
Shweta • family_with_children • in
7
2026-01-19 • via Nuitee
J
Jay • family_with_children • in
10
2026-01-19 • via Nuitee
M
Mohammad • couple • in
1
Worst ever experience. Do not waste your money
Pros:

There's nothing I could like.

Cons:

Ill mannered staff, faced so much discrimination. Waited for 2 and half hours on reception, without any clear communication.

They have very poor communication skills.

2026-01-19 • via Nuitee
F
Fasiuddin • family_with_children • in
9
2026-01-14 • via Nuitee
I
Indrajeet • family_with_children • in
10
Pros:

The location

Cons:

Rates are too high. Booking.com charges more while booking online as compared to offline booking

2025-12-29 • via Nuitee
K
Kuriakose • family_with_children • in
7
2025-12-28 • via Nuitee
S
Shamym • family_with_children • mv
9
2025-12-28 • via Nuitee
S
Suresh Kumar • family_with_children • in
6
2025-12-26 • via Nuitee
K
Karthi • family_with_children • in
8
2025-12-25 • via Nuitee
S
shashank • couple • in
8
2025-12-24 • via Nuitee
Y
Yogesh • family_with_children • ae
8
2025-12-20 • via Nuitee
D
Dijo • family_with_children • in
7
Nice and comfortable stay
Pros:

Nice

2025-12-16 • via Nuitee
S
Shyam • family_with_children • ae
7
The staff were really friendly and services were prompt
Pros:

Location and friendly staff

Cons:

They can paint the outside building and room was hot inside

2025-12-16 • via Nuitee
M
Mathew • family_with_children • in
10
2025-12-14 • via Nuitee
F
Florent • extended_group • fr
7
Chambre grande mais repas médiocres
Pros:

Les chambres étaient spacieuses et agréables, l’emplacement est bien et la vue agréable.

Cons:

Il manquait cependant un safe et le dîner buffet cuisine indienne et petit déjeuner étaient vraiment médiocres. De plus, il n’y avait pas de chauffage dans le restaurant asiatique, il y faisait très froid.

2025-12-06 • via Nuitee
K
k.n • couple • in
9
Pros:

Good

2025-11-22 • via Nuitee
M
Mohammed Rayees • family_with_children • in
5
Pros:

Average

Cons:

Total ambience, not worthy for the value

2025-11-06 • via Nuitee
Y
Yadav • family_with_children • in
10
2025-10-27 • via Nuitee
M
Meena • family_with_children • in
10
2025-10-22 • via Nuitee
K
Kumar • family_with_children • in
9
Excellent
Pros:

It was a very good experience

Cons:

Everything is good

2025-10-08 • via Nuitee