Citadines Toison d'Or Brussels

Hotels
•
Citadines
8.1 (5809 reviews)
61-63 Avenue de la Toison d'or , Brussels , be
+3225435353

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near Gare du Midi and metro/tram
Clean, well maintained accommodation
Well-equipped rooms/kitchenette (iron, accessories, baby kit, dispensers)
Helpful breakfast staff and good reception service in many cases
Good value for money; recommended by multiple guests
Complimentary coffee/filtered water and convenient amenities
Cons:
External noise and non-soundproof windows causing disturbed sleep
Elevator issues: slow or out of service, long waits
Some reception staff reported as indifferent or unhelpful
Room layout problems for some (separate WC, high bathtub), and some rooms feel dated
Missing small amenities in some rooms (no carafe for water) and occasional maintenance issues (rusty dishwasher basket, limited AC on upper level)

Categories

Cleanliness
8.4
Multiple reviews explicitly praise cleanliness and describe the accommodation as 'impeccable' and well maintained.
Service
7.6
Service is mixed: several mentions of friendly/helpful reception and breakfast staff but a few reports of indifferent reception staff.
Location
8.9
Consistently praised for proximity to Gare du Midi, metro/tram and tourist sites; generally described as very convenient and central.
Room Quality
7.4
Rooms are well equipped (kitchenette, accessories) but there are recurring negatives: external noise, non-soundproof windows, aged fittings, elevator access issues and some layout complaints (separate WC, high bathtub).
Amenities
8.1
Good amenities: kitchenette, coffee, filtered water, baby kits, iron/board. Some missing items noted (no carafe) and minor maintenance issues (rusty dishwasher basket, occasional lack of AC on upper level).
Value for Money
8.4
Several reviewers call the price/quality ratio very good and recommend the property for value-conscious travelers.
Food and Beverage
7.9
Breakfast service and reception coffee are appreciated; no major F&B offering issues reported but only moderate mentions overall (some missing in-room water carafe).
Overall Experience
8.1
Overall sentiment is positive with many strong recommendations and repeat guests, tempered by noise and some service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:14

Property Description

Prime Location near Louise Metro Station
Situated next to the Louise Metro Station, Citadines Toison D’or provides easy access to Avenue Louise's chic boutiques.

Comfortable and Well-Equipped Accommodations
Enjoy free internet, satellite TV, and coffee/tea facilities in the rooms, studios, and apartments. The self-catered studios and apartments feature a separate kitchen with modern amenities.

Convenient Amenities for a Pleasant Stay
Benefit from a breakfast room, 24-hour reception, laundry/dry-cleaning service, and on-site parking at Citadines Apart’hotel Bruxelles Toison D’or.

Book now and experience the perfect blend of comfort and convenience at Citadines Toison D’or in Brussels!

Important information:

Please note that an extra bed is subject to availability, upon request and against a surcharge of EUR 30 per night.

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that we accommodate pets for 15€/pet/day - payment at your arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5809 reviews
Cleanliness: 8.4
Service: 7.6
Location: 8.9
Room Quality: 7.4
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.1
J
Jelle • solo_traveller • nl
7
2026-07-11 • via Nuitee
G
Geffroy • solo_traveller • fr
9
Pros:

Tout.
Service,chambre, emplacement

Cons:

Tout fut parfait

2026-07-11 • via Nuitee
S
Sergio • solo_traveller • pt
8
2026-07-11 • via Nuitee
M
MonyB82 • extended_group • it
8
Bel quartiere ed appartamento
Pros:

Aparthotel in uno dei quartieri migliori di Brussels con tanti locali nelle vie laterali per mangiare ed un minimarket proprio dietro l'angolo. A nemmeno 5 minuti dalla fermata metro Louise e l'abbiamo scelto per questo perché dovevamo andare al concerto dei BTS allo stadio!

Camera (al quarto piano) delle giuste dimensione per due persone con tutto il necessario, anche un cuscino in più ed un phon normale non di quelli attaccati alle pareti. Bagno spazioso, il wc però è separato ed è proprio appena apri la porta d'ingresso prima della cucina, c'è farci l'abitudine ma niente di grave.

Cucina ben attrezzata ma aggiungerei o una macchina del caffè con capsule o una moka.

Assolutamente apprezzato ed utilissimo il servizio nella hall per farsi gratis caffè, cappuccino, tea etc etc e soprattutto postazione di ricarica acqua sia naturale che frizzante che visto quanto costa è un gran risparmio! Ci tornerei volentieri!

Cons:

Cambierei il bollitore perché oramai vecchio quindi non lo abbiamo usato ma soprattutto aggiungerei una moka o una macchinetta del caffè.

2026-07-11 • via Nuitee
G
Guy • solo_traveller • cg
8
Good
Pros:

Lication and clean

Cons:

None

2026-07-11 • via Nuitee
M
Marius • solo_traveller • al
2
2026-07-11 • via Nuitee
T
TheSlow • solo_traveller • pl
7
Pros:

Bardzo czysto, miła obsługa i świetna lokalizacja

Cons:

Monotonne śniadania, cały czas to samo i mały wybór

2026-07-10 • via Nuitee
M
MATILDE • extended_group • es
8
Pros:

Amplitud de la habitación, al lado de la estación de metro y café gratuito

Cons:

No tiene aire acondicionado

2026-07-10 • via Nuitee
A
Andi&Maya • solo_traveller • it
10
Pros:

Tutto perfetto:
Letti comodi
La posizione
La pulizia
Lo staff

2026-07-10 • via Nuitee
B
Baig • solo_traveller • ae
10
Pros:

Such an amazing hotel and experience walking distance for all shops. STAFF is amazing and professional.

Cons:

Nothing i really like my stay here.

2026-07-10 • via Nuitee
P
PATRIZIA • solo_traveller • gb
10
2026-07-09 • via Nuitee
L
Lucie • solo_traveller • fr
10
2026-07-09 • via Nuitee
R
Ristik • couple • mk
10
2026-07-08 • via Nuitee
M
Mihai Alexandru • family_with_children • ro
10
2026-07-07 • via Nuitee
D
Denise • solo_traveller • fr
6
Séjour pratique à Bruxelles
Pros:

Proximité avec la station de métro Louise

Cons:

L'ascenseur était en panne. Le supplément pour le parking qui n'était indiqué nul part.

2026-07-07 • via Nuitee
D
Dominika • solo_traveller • sk
10
2026-07-07 • via Nuitee
A
Alice • family_with_children • fr
10
2026-07-07 • via Nuitee
E
Ewa • family_with_children • pl
7
Na krótki wypad OK
Pros:

- świetna lokalizacja, tuż przy metrze, blisko Pałacu Królewskiego i starego miasta, za rogiem sklepy spożywcze i fajne knajpki na wieczorną kolację
- miła obsługa
- kuchnia - czysta i wyposażona we wszystko co potrzebne
- kawa w lobby
- byliśmy z dziećmi i dostaliśmy pokój w cichej części hotelu, z daleka od wind, głównego wejścia. Okna były na wewnętrzny dziedziniec, który jest brzydki i nie ma ładnego widoku, ale jest o wiele spokojniejszy niż pokoje wychodzące na ulicę. A okna musiały być cały czas otwarte, żeby dało się wysiedzieć w upale
- żelazko i deska do prasowania

Cons:

- brak klimatyzacji
- w głównym pokoju na rozkładanej kanapie do spania, pod prześcieradłem nie było normalnego podkładu na materac, tylko taki foliowy. Nie dość, że było gorąco, bez klimatyzacji, to jeszcze budziliśmy się cali spoceni i przyklejeni do prześcieradeł....
- każdego dnia - był brudny korytarz i dziwny, bardzo intensywny, chemiczny zapach na korytarzu
- generalnie na zdjęciach pokoje wyglądają na nowe, w rzeczywistości są już "nadszarpnięte zębem czasu". Niby wszystko jest w nich co potrzeba, ale ściany i meble wymagają już remontu i wymiany. To taki raczej standard a la hostel niż hotel.

2026-07-06 • via Nuitee
Y
YAUHENIYA • couple • pl
10
Great location, near metro station, clean rooms, good facilities
Pros:

We stayed here in my sisters birthday, and they prepared a little surprise - very beautiful flowers, cake, sweets and birthday massage, it was very sweet ♥️

2026-07-06 • via Nuitee
M
Müzeyyen • extended_group • tr
8
Gayet konforlu güzel bir otel
Pros:

İki odalı temiz şehir merkezinde gezilecek noktaları yakın

Cons:

Yok

2026-07-06 • via Nuitee