Aloft San Jose Cupertino

Hotels
Aloft
8.8 (385 reviews)
4241 Moorpark Avenue , San Jose , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfy
Friendly staff
Good location
Spacious rooms
Nice pool
Good for pets
Cons:
Cleanliness issues
Room maintenance problems
Inconsistent service
Concerns about value

Categories

Cleanliness
8.01
Some reviews mentioned dirty areas including hair on mattresses and overall cleanliness issues.
Service
9.48
Positive sentiment about staff, friendly and helpful reported multiple times.
Location
9.52
Proximity to destinations is frequently praised, making it a strong point.
Room Quality
8.47
Most rooms are described as spacious and comfortable, though issues were noted.
Amenities
9
Variety of amenities highlighted, including a pool and nearby shops, though some limitations were mentioned.
Value for Money
8.46
Value perception varied, with some seeing it as overpriced given certain deficiencies.
Food and Beverage
8.51
Breakfast and bar services received mixed reviews, with some noting shortcomings.
Overall Experience
8.98
General enjoyment reported, with plan to return by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:41

Property Description

Modern Amenities
Aloft San Jose Cupertino offers stylish rooms with essential amenities such as flat-screen TVs, work desks, and coffee machines.

Relaxation and Dining
Guests can unwind by the outdoor heated pool or indulge in delicious bar food and cocktails at the on-site W XYZ bar.

Convenience and Entertainment
With a well-equipped fitness center, business facilities, billiards loft, and poolside cabanas with high-speed internet access, guests can stay productive and entertained throughout their stay.

Experience comfort and convenience at Aloft San Jose Cupertino. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 385 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.98
J
John solo_traveller us
7
2026-02-12 via Nuitee
B
Bernardo couple pt
7
2026-02-10 via Nuitee
A
ann couple us
8
Super friendly front desk staff, knew area and gave suggestions on how to get downtown
Pros:

Quiet

Cons:

Dark handicap parking

2026-01-31 via Nuitee
D
Diana family_with_children us
10
Plan to come back soon. Thanks.
Pros:

They were very nice to our little dog. Appreciated.
Like the water (for us humans) available in the lobby.

Cons:

Assuming it's policy- but would have loved linings on the trash cans.
And my daughter wasn't thrilled with the "cloudy water." But all minor issues.

2026-01-20 via Nuitee
K
KEVIN couple us
10
2026-01-19 via Nuitee
S
sandra couple us
8
2026-01-19 via Nuitee
C
Carrissa family_with_children us
4
Not the best. Won’t return.
Cons:

Terrible location.

2026-01-18 via Nuitee
M
Megan solo_traveller us
9
2026-01-13 via Nuitee
G
Georgios family_with_children us
1
2026-01-03 via Nuitee
A
Adriana solo_traveller us
10
2025-12-26 via Nuitee
A
Aaron couple us
10
2025-12-25 via Nuitee
W
Walkup extended_group us
10
2025-12-24 via Nuitee
S
Stacey couple us
10
Pros:

Great property, good location very clean and comfy. Attentive and friendly staff makes you feel very welcomed.

2025-12-24 via Nuitee
R
Randy couple us
10
2025-12-11 via Nuitee
A
Adhy family_with_children id
6
Pros:

Spacious room

Cons:

The water is milky white!!!! Not transparent white. Overall not worth the price paid

2025-12-10 via Nuitee
S
Scott solo_traveller us
8
2025-11-18 via Nuitee
R
ROBBY couple us
10
Would definitely stay again
Pros:

Property was excellent and staff was great. Very courteous and helpful

2025-11-08 via Nuitee
A
Ariel family_with_children us
6
Would look elsewhere
Pros:

It was nicely renovated and modern.

Cons:

My sister went to use the restroom in our room and the door got stuck. It was clear it had happened many times before based on the wear marks on the door handle and the locking mechanism itself. When I called down to the front desk the associate confirmed it was an issue as reported previously. It took 45 minutes to get her out of the restroom with a crow bar. If it was a known issue why have guests stay in that particular room?

2025-10-27 via Nuitee
K
Kristine
2
Pros:

During our

2025-10-12 via Nuitee
A
Anastassia couple us
10
2025-10-11 via Nuitee