InterContinental Johannesburg O.R Tambo Airport by IHG

Hotels
IHG
9.4 (220 reviews)
Opposite Int'l Arrivals Hall, O.R. Tambo International Airport, Kempton Park, Gauteng, 1627 , Kempton Park , ZA

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Convenient location
Excellent service
Cons:
Musty room smell
High price for room quality

Categories

Cleanliness
8.64
One review mentioned that the room smelled musty, affecting the overall cleanliness perception.
Service
9.99
Multiple reviews praised the excellent and professional service by the staff.
Location
10
The hotel is described as super convenient and just a short walk from the airport.
Room Quality
9.1
Rooms are comfortable; however, some are noted to be dated, affecting the perception of quality.
Amenities
9.63
Great amenities were mentioned, including a spa and high-quality bathroom products.
Value for Money
8.59
Due to the musty-smelling room for the price, value for money is perceived as less satisfactory.
Food and Beverage
9.64
Reviews highlighted the excellent dining experience and quality of food.
Overall Experience
9.63
Overall experience was highly rated, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:15

Property Description

Experience the luxurious blend of comfort and convenience at our hotel, perfectly designed for both leisure and business travelers.

Relax and Rejuvenate
Indulge in our exquisite spa that offers a range of massages, body treatments, and facials. After a relaxing session, rejuvenate in our indoor pool or steam room, and maintain your fitness regime with our 24-hour fitness center.

Culinary Delights
Savor authentic African cuisine at Quills Restaurant, or unwind at the bar/lounge with a refreshing drink. Enjoy the ease of 24-hour room service and a hearty breakfast available daily.

Modern Amenities
With 138 elegant guestrooms featuring plush pillowtop beds, LED televisions, and complimentary Wi-Fi, experience unparalleled comfort. Our hotel also offers a 24-hour business center, express check-in, and convenient concierge services to meet all your needs.

Your unforgettable stay awaits—book your getaway today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

9.4
Based on 220 reviews
Cleanliness: 8.64
Service: 9.99
Location: 10
Room Quality: 9.1
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.63
C
Cabbie_66 Couples Blairgowrie, Perth and Kinross, Scotland
10
An Oasis at the Airport
Pros:

This is obviously not a destination hotel. It sits right opposite the airport terminal. Could not be easier to reach.
It's for weary travels stumbling off long haul flights, folks with an early departure, business meetings. And yet the staff here were some of the most helpful, efficient and friendly we've ever encountered. Our arrival here after an overnight flight from UK was as though we were old friends and they were delighted to look after us. What a welcome to South Africa.
Our room was clean, quiet and well-appointed.
It was great to have access to a gym and a pool - brilliant way to straighten our spines after trying to sleep on a plane.
Ate in the restaurant that evening and again the staff were so attentive. It's not fine dining but it is very good food with a fairly wide menu. Breakfast next morning set us up for hitting the road and starting our exploring.
It's not often an airport hotel excites me - but I wish they were all like this. Even waved us off in our hire vehicle.

2026-02-14 via Tripadvisor
1
110elizabethb Couples Blackpool, Lancashire, England
10
Perfect Pitch
Pros:

A very welcome stopover night here in luxurious surroundings. Clean and comfortable with good service in the bar and restaurant. Good prices too.

2026-02-01 via Tripadvisor
W
WilliamP306 Couples Fort Wayne, Indiana
10
Staff is warm and friendly, hotel immaculate
Pros:

The hotel is immediately outside the arrival terminal, 5 minute walk. Do not use a shuttle or taxi. Furnishings are out of Architectural Digest. Very clean. Use the spa after a long flight. I recommend arriving a day early to allow adjusting to the new time zone and touring Johannesburg.

2026-01-23 via Tripadvisor
C
chiyunl2024 Family
10
Good breakfast
Pros:

Good continental breakfast, with great a la carte options. nice service. Andile was very nice and entertaining

2026-01-19 via Tripadvisor
K
kenuga1 Family Dunwoody, Georgia
10
Very nice hotel
Pros:

From the meet and greet at the airport baggage claim to the quick escorted walk over to the hotel where we beat quite a crowd of airline employees for check-in, everything was five star. Dinner at the restaurant was fantastic, wife is a new diamond elite member for IHG and they put us in a nice suite with our adult children in a corner room next to us.
Room was very comfortable, spacious and seriously soundproof. Stayed here two nights with the two rooms. This is an expensive hotel for Johannesburg, but was well worth the added cost for the convenience.
After a 5 day safari we had a 10 hour layover, headed back to the Intercontinental to see about a day room, which I had emailed about from the Safari three or four times but communication issues were pretty horrid, and every reply from their reservation teams truncated all previous communication, so it was a giant spinning wheel with them, that would be my only complaint about this hotel. We did come back for lunch during the layover and to inquire in person about a room, which was available at $250 per room ( with checking in at 3 & a check out at six, and no more than two people in a room,so our family of four couldn’t hang out in one room.) Didn’t seem to be any special consideration for diamond members, so jury is still out whether the IHG elite status means much of anything,it did at checkin but not for dayroom.

2026-01-18 via Tripadvisor
L
LAB8957 Couples Westport, Connecticut
10
Terrific
Pros:

Terrific experience. Far surpassed our expectations! Thanks you Andile for a lovely breakfast!

2026-01-18 via Tripadvisor
A
alessiamN2335CX Couples
10
Great layover
Pros:

The Intercontinental in Joburg was a perfect stop for our one night layover - it was clean with very good service and a great breakfast. Would recommend for anyone with an overnight layover

2026-01-10 via Tripadvisor
T
tijanak2026 Business
10
InterconJoburg service
Pros:

Excellent experience , from reception arrival , room, amenities, restaurant staff , food and service . Whole team is absolutely great , like Andile and everyone else in the restaurant . Great value .

2026-01-10 via Tripadvisor
J
jade55ta Solo travel Asia
10
Convenience and safety
Pros:

I chose this hotel for its convenient location and complimentary airport meet-greet. Felt very safe staying here. Topping it off was the wonderful hospitality from all the staff I met and the excellent food was a bonus.

2026-01-09 via Tripadvisor
M
mskill Couples Discovery Bay, California
10
Nice and Super Convenient!!!
Pros:

Super convenient and a short walk to the airport! I have stayed at the Intercontinental several times when passing through Johannesburg. The service is always top notch and the restaurant offers a nice dining experience.

2026-01-02 via Tripadvisor
N
Nomad68168290907 Business
10
During my visit at Inter-cont you are being treated as King Andile,Tumi,Phili,Sheila,Nonhlahla &Wonda,they are the best ever.the
Pros:

Best treatment ever by the staff at the restaurant morning shift 09Dec 25,Andile,Phili,Mosa,Tumi,Nhlahla,Tumi,Wanda

2025-12-09 via Tripadvisor
V
vindum2025 Couples
10
Holiday
Pros:

Excellent in every way. Beautiful room, excellent check in. Excellent helpful staff who went out of their way to show us directions. It was only an overnight stay for us but wish we could have stayed a couple more days.

2025-12-06 via Tripadvisor
F
F5859WRheidil Family
10
Amazing one night stay
Pros:

Food was delicious and all the staff were amazing. The hotel is steps from
the airport. No need for transportation. Thank you very much to Lilian and Wonder for their outstanding service at lunch. We had 4 meals at the Quills Restaurant and they were all amazing. Don’t have all the staffs name but they were all very good. Only stayed one night. Highly recommend a massage at the spa. Great way to end our vacation and start our long journey home to Canada.

2025-12-03 via Tripadvisor
D
Departure33922426840 Business Edmonton, Alberta
6
Nice everything, but expensive for a musty-smelling room.
Pros:

The Intercontinental at the Johannesburg airport is in a perfect location for travellers. The service is exceptional. Considering the price however, my room smelled musty, like a dirty hotel room from the 70's. All they would have to do to get rid of that horrible smell is likely to update the carpet. A pretty easy fix. Everything else was fantastic, the shower was great, my room had an amazing soaker tub, the bed is super comfortable and the pillows are perfect!...but personally I would much rather stay in a room that smelled nice, than a room that offers turn down service and smells dirty and musty. Also, the room is nice, but for the price, very small. Over all, not worth the extra money. Their closest competitor's room is just as big, the room doesn't smell and it includes a breakfast.

2025-12-01 via Tripadvisor
S
S3902ZUlindag Couples
10
Fabulous Airport Hotel in Johannesburg.
Pros:

We are on our once in a lifetime Safari adventures in South Africa and our first night was at the Intercontinental hotel across the street from the airport here
The hotel is luxurious, very comfortable, and the staff is friendly, welcoming, very professional, and provide outstanding service
We had a delicious breakfast at the hotel restaurant,“Quills” and our server,Wonder, went above and beyond in taking excellent care of us for our delicious morning dining experience. He provided outstanding service from the time we sat down until we left the restaurant.
Kudos to WONDER!!

2025-11-29 via Tripadvisor
N
NJTravelBoy Couples Florida
10
Convenient Airport Hotel
Pros:

An excellent choice for an airport stay before of after a flight. It was only a two minute walk from the airport exit, yet I never heard a plane while in my room. The room was spacious and well equipped and the hotel overall was clean and well maintained.

2025-11-28 via Tripadvisor
J
JSM23 Couples London, England
10
Fantastic stay super close to the international terminal with all the comforts.
Pros:

Intercontinental Johannesburg Airport Hotel

Super close to the domestic and International terminal, and I was pleasantly surprised at how lovely the hotel and staff were (only because we thought it would be an airport hotel with plentiful visitors). We were warmly greeted at reception, congratulated ok our anniversary trip.

- Room; lovely room which was decorated for us as we were celebrating our anniversary on our trip. The bathroom had Byredo products, always a pleasure to use and plenty of drinking water and Nespresso. The rooms are dated but for a one night stay, they are perfectly comfortable.
- Restaurant; great selection of food and drinks. The breakfast had a large variety of items too.
- Facilities; it’s a large hotel with all the facilities you expect and friendly staff.

2025-11-27 via Tripadvisor
C
ColoradoTraveler1120 Couples Denver, Colorado
10
A good place to arrive and start our trip after a very long flight
Pros:

A very nice hotel with friendly service and quite above-average dining. Best of all, literally a 90-second walk from the airport. Super convenient.

2025-11-13 via Tripadvisor
1
153traceyh Couples
10
Wonder is a natural wonder!
Pros:

We stayed overnight following a long flight from Sydney. Our experience was awesome. Greeted on arrival, checked in smoothly, room was lovely - even came with a coffee machine and teapot. Amazing staff, especially our breakfast waiter Wonder.

His smile was infectious and his service 5 star.

Concierge staff were also very helpful, recommending dinner options and day tours - all with a private driver to ensure our safety and comfort.

Highly recommend for anyone travelling to SA.

2025-11-13 via Tripadvisor
K
Kayla_joy21 Couples Temecula, California
10
Outstanding Hospitality and Perfect Airport Convenience
Pros:

We had an absolutely lovely stay at the InterContinental Johannesburg O.R. Tambo! Even though we were only there for one night, everything about our experience was exceptional. The staff are some of the friendliest and most welcoming we’ve ever met. Our room was spacious, spotless, and incredibly quiet—exactly what we needed before our flight.

The location couldn’t be more convenient—it’s literally just steps from the airport, which made everything so easy for us. The Wi-Fi worked perfectly, and both the food and drinks were outstanding. We had dinner at Quills, and it was to die for! Breakfast the next morning included both a buffet and entrée options, and everything was absolutely delicious. Our server was so kind and attentive (I wish I could remember his name!).

To make our stay even more special, guest relations surprised us with a romantic honeymoon setup—roses, a slice of chocolate cake, and a bottle of wine. It was such a thoughtful touch and really showed how much they care about their guests.

The hospitality here is truly outstanding. When we returned a week later for a quick layover, the team actually remembered us and even recalled details about our trip—that level of care is rare and so appreciated.

We would stay here again in a heartbeat. If you’re flying through Johannesburg, this hotel is an absolute gem!

2025-11-12 via Tripadvisor