MainStay Suites Dubuque at Hwy 20

Hotels
•
Main Stay Suites
6.6 (340 reviews)
1275 Associates Drive , Dubuque , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Pet friendly
Good location
Cons:
Poor cleanliness
Subpar service

Categories

Cleanliness
4.35
Multiple reviews highlighted serious cleanliness issues, including mold and dirt.
Service
7.35
Mixed sentiments regarding service; some found it lacking or subpar.
Location
9.35
Positive notes about the hotel's proximity to local attractions.
Room Quality
6.35
Issues with room condition and functionality reported in several reviews.
Amenities
6.35
Basic amenities but limited options noted in reviews.
Value for Money
5.35
Many comments suggest that the hotel does not provide good value.
Food and Beverage
6.35
Concerns about the quality of breakfast and cleanliness in food handling.
Overall Experience
7.35
General dissatisfaction expressed about the stay, with some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:03

Property Description

Convenient Location
Located just minutes from downtown Dubuque, MainStay Suites hotel offers easy access to popular attractions like Dubuque Arboretum, Diamond Jo Casino, and the Mississippi River for outdoor activities.

Fully Equipped Suites
Enjoy the convenience of fully equipped kitchens, free continental breakfast, and free high-speed internet in all spacious suites, perfect for both leisure and business travelers.

Amenities Galore
Take advantage of free local calls, on-site exercise room, outdoor courtyard with barbecue grills, and valet cleaning service. With laundry facilities, business center, and ample parking, every guest's needs are met at our hotel.

Book now for a comfortable and convenient stay at MainStay Suites Dubuque!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 340 reviews
Cleanliness: 4.35
Service: 7.35
Location: 9.35
Room Quality: 6.35
Amenities: 6.35
Value for Money: 5.35
Food and Beverage: 6.35
Overall Experience: 7.35
E
Elizabeth • couple • us
5
Pros:

The location

Cons:

The room is old and needs repair

2026-06-29 • via Nuitee
T
Tonya • couple • us
8
We liked our stay at your hotel and will consider it again when we come back to Dubuque. Good price
Pros:

The breakfast was good though drinks other than coffee were hidden in the little fridge. The room was very nice, clean and had what we needed.

Cons:

The hallway really smelled like someone had been smoking which made us wonder if our room would also smell. It did not so we were grateful for that!

2026-06-28 • via Nuitee
A
Ann • family_with_children • us
6
2026-06-25 • via Nuitee
J
Jo • family_with_children • us
8
It was a good stay, other than the room size, no disappointments
Pros:

The rooms were clean but was disappointed that the actual room was smaller than the pics made it look when booking. It was very quiet and didn't hear anything from upstairs, downstairs, next to us or in the hallway! Super important to me!

2026-06-13 • via Nuitee
N
Nancy • couple • us
8
Pros:

Staff!! Pleasant and friendly. Nice outdoor sitting areas. Comfortable beds. Continental breakfast, full size refrigerator and freezer. Great to keep my ice packs frozen for my cooler. Good location for food options and shopping. Clean. Staff was always cleaning something.

Cons:

Dirty dishes were left in dishwasher. I didn't use it so I left them there. Very little cooking supplies. Shampoo dispenser was broken. 2 queen bedroom was small. We only had one chair. Refrigerator could have been colder. It was set on high.

2026-06-08 • via Nuitee
D
Donna • family_with_children • us
4
This hotel was extremely far below the level we have come to expect from a Choice hotel.
Pros:

Front desk staff was very helpful and friendly. The hotel was convenient to our activities. Elevator worked.

Cons:

Rooms were outdated and worn. Landscaping was horrible. Looked like it hadn’t been weeded yet this year,Breakfast was not good at all. Juice machine was out of order so you couldn’t even get a glass of water.we had ants in the bathroom and no soap. Dirty silverware in drawer and not a full set - only 1 teaspoon!only 2 Kleenexes in the box; clock radio didn’t work.

2026-06-03 • via Nuitee
T
Tim • couple • us
3
2026-06-02 • via Nuitee
H
heather • couple • us
10
2026-06-01 • via Nuitee
A
Alan • solo_traveller • us
10
2026-05-09 • via Nuitee
S
Sarena • solo_traveller • us
10
Pros:

The room was nice and clean. The breakfast was great, had a nice set up.

Cons:

The beds were a little hard for our liking.

2026-05-08 • via Nuitee
M
Mao • solo_traveller • us
7
2026-05-02 • via Nuitee
K
Kelsi • solo_traveller • us
4
Pros:

Not a lot, check-in was quick and easy. The beds were semi comfortable.

Cons:

We stopped here just to sleep on a cross country road trip. So glad we didn't stay any longer. The smells in this hotel are quite varied, but all gross. The faucet in the bathroom was falling apart and the room was not very clean. Someone was making tons of noise in the hallway outside of the room for a good 20 minutes at 4 am. Glad I only spent about 8 hours in this place.

2026-04-26 • via Nuitee
M
Michael • solo_traveller • us
8
2026-04-12 • via Nuitee
A
Ault • family_with_children • us
10
2026-03-24 • via Nuitee
J
Jodi • solo_traveller • us
8
Great value, good location
Pros:

Location, size of suite

Cons:

A little dated, thin walls

2026-01-08 • via Nuitee
V
Vanden Heuvel • couple • us
7
Convenient but not exceptional
Cons:

Temperature was not easily controlled. Stove drip plates were worn out.. Pretty cheap to replace them

2025-12-31 • via Nuitee
A
Ann • family_with_children • us
9
2025-12-16 • via Nuitee
K
Kasey • family_with_children • us
10
2025-12-13 • via Nuitee
O
Olivia • couple • us
7
Basic, comfortable, unglamorous, civilized
Pros:

Easy to get to off highway; nice sized suite room, good price, pet friendly, bed was comfortable. Noon checkout was a plus. Continental breakfast ran generously late as well. Rare in the Midwest.

Cons:

Very spare motel amenities. Facility was a little bit shabby and a lot of details about the place were sort of off. No idea if they charged the pet deposit fee or not. Very thin bedspread/chilly sleep, couch was hard and lighting was harsh white in every room.

2025-12-08 • via Nuitee
K
Kera • couple • us
9
2025-11-15 • via Nuitee