Staybridge Suites - Charlotte Ballantyne by IHG

Hotels
•
Staybridge Suites
8.8 (876 reviews)
15735 Brixham Hill Avenue , Charlotte , US
+1 704-248-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Spacious rooms
Cons:
Uncomfortable beds
Inaccessible amenities
Some cleanliness issues

Categories

Cleanliness
8.34
Cleanliness was mentioned positively but there were some issues with dirty floors and bathrooms.
Service
9.31
The staff received consistently positive feedback for their friendliness and helpfulness.
Location
8.85
Great location mentioned in several reviews, though some found it far from some attractions.
Room Quality
8.8
Rooms were described as comfortable and well-maintained, with some complaints about the bed.
Amenities
8.33
Amenities received mixed feedback, with several being out of service or not meeting expectations.
Value for Money
8.79
Good value for the price according to many reviews.
Food and Beverage
8.84
Breakfast was frequently mentioned as good, though with some minor complaints.
Overall Experience
9.11
Overall experience was positive with guests feeling comfortable and satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:46

Property Description

Spacious Suites with Full Kitchens
Experience comfort and convenience in our completely non-smoking suites equipped with full kitchens, perfect for short or extended stays.

Complimentary Amenities
Indulge in our free daily hot breakfast and make use of our outdoor barbecue facilities for a delightful dining experience. Take advantage of our library and on-site convenience store for added convenience during your stay.

Nearby Attractions
Explore popular destinations such as South Park Mall, Carowinds Amusement Park, and Bank of America Stadium, all just a short drive away from Staybridge Suites Charlotte Ballantyne.

Book your stay now at Staybridge Suites Charlotte Ballantyne for a memorable and enjoyable experience in Charlotte, North Carolina!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
K
Kevin • couple • us
10
2026-10-30 • via Nuitee
A
Arielle • couple • us
10
2026-10-29 • via Nuitee
A
Arielle • couple • us
10
Great and comfortable!
Pros:

The cleanliness of the room and how helpful the staff was.

Cons:

N/A

2026-10-29 • via Nuitee
K
Katrina • family_with_children • us
10
2026-10-28 • via Nuitee
B
bakendria • couple • us
9
2026-10-28 • via Nuitee
T
timmons • couple • us
1
Will never book hotel with booking com again
Pros:

Location

Cons:

The room had an air handler that vibrated the entire room. Requested different room because of ridiculous loud noise and front desk refused.

2026-10-27 • via Nuitee
J
John • couple • us
10
2026-10-27 • via Nuitee
H
Hall • family_with_children • us
9
2026-10-26 • via Nuitee
K
Kenyatta • family_with_children • us
10
We will definitely go back
Pros:

I loved everything even the heated pool

Cons:

Nothing

2026-10-22 • via Nuitee
G
Garrick • couple • us
9
2026-10-22 • via Nuitee
V
Vamekia • couple • us
10
Pros:

Love it

Cons:

Nothing

2026-10-20 • via Nuitee
S
ShaDa • solo_traveller • us
10
2026-10-17 • via Nuitee
S
Sarah Bül • family_with_children • de
10
Pros:

Super Frühstück, ruhige Lage
Bequeme Betten, sauber

Cons:

Nichts

2026-10-17 • via Nuitee
J
Jared • family_with_children • us
10
Staff was friendly… pristine cleanliness. Beautiful and comfortable. Would come back in a heartbeat
Pros:

Cleanliness, hospitality and beautiful room

Cons:

Nothing

2026-10-17 • via Nuitee
A
Andreina • couple • us
6
2026-10-16 • via Nuitee
J
José • couple • br
10
2026-10-15 • via Nuitee
D
David • family_with_children • us
10
2026-10-15 • via Nuitee
K
Kimbell • solo_traveller • us
10
Will stay again!
Pros:

Everything was great! Cleaning was exceptional I do my own lil wipe down uppn arriving no matter where we are bc no hotel will be spotless but it was clean! It was quiet! Breakfast was great!

Cons:

Nothing, everything was good!

2026-10-14 • via Nuitee
S
Samantha • couple • us
8
Loved it planning another stay soon.
Pros:

Breakfast was good choices where limited enjoyed it set up was wonderful.

Cons:

I love everything and my next stay in Charlotte will definitely be there.

2026-10-10 • via Nuitee
B
BEN • solo_traveller • us
8
Pros:

The spacious room with the kitchenette was great. Traveling with littles, extra space is a life saver. The accessible room on the first floor was great.

Cons:

The bed was very uncomfortable and I woke up several times in the night. You can hear normal conversations in the hallway through the closed door. The pool door sticks and had to be forced open.

2026-10-07 • via Nuitee