Holiday Inn Express Hotel & Suites Greenville by IHG

Hotels
•
Holiday Inn Express
8.2 (232 reviews)
2901 Mustang Crossing Annex , Greenville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional breakfast
Comfortable stay
Cons:
Room cleanliness issues
Noise from neighbors

Categories

Cleanliness
6.05
The room was not very clean with hair found in the shower and on the shower curtain.
Service
9.05
Staff were friendly and accommodating.
Location
8.55
Standard quality for this hotel tier.
Room Quality
7.55
Bed was a little too firm for me.
Amenities
9.05
Great property with exceptional breakfast.
Value for Money
8.05
Standard quality for this hotel tier.
Food and Beverage
9.05
Loved their pancake maker.
Overall Experience
8.25
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:11

Property Description

Outdoor Pool and Barbecue Area
Enjoy the Texas sunshine at our hotel's outdoor pool and barbecue area, perfect for relaxing after a day of exploring Greenville Sports Park.

Convenient Amenities
Start your day right with our complimentary daily breakfast and stay connected with free Wi-Fi throughout the property. Our pet-friendly rooms ensure everyone in your family feels welcome.

On-Site Fitness and Business Facilities
Stay on top of your fitness routine at our gym and take care of work tasks at our business center. With guest laundry facilities and dry cleaning services, we have everything you need for a comfortable stay.

Book your stay at Holiday Inn Express Hotel & Suites Greenville today for a convenient and relaxing experience in Greenville.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guest aged 20 years and below must be accompanied by an adult at all times

Age restriction: The guest must be 21 years old and above in order to check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 232 reviews
Cleanliness: 6.05
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
J
James • couple • us
2
Happy to leave.
Pros:

Typical HI breakfast... Institutional, not very good

Cons:

four different key-cards did not work, multiple trips down to desk to get new ones.
Television did not work, had already unpacked, so preferred not to relocate. Lesson learned, check TV before unpacking!

2026-05-09 • via Nuitee
P
Patricia • solo_traveller • us
9
Very nice comfortable hotel
Pros:

Big nice comfortable rooms

Cons:

There was hair in our bed and the bath tub looks bad.

2026-05-04 • via Nuitee
R
Rita • solo_traveller • us
5
I was told no a lot. Nobody went out of their way, or even did their job and they were not very pleasant
Pros:

It was relatively quiet

Cons:

I was assigned a handicapped room that I did not request
I was put on the first floor near the lobby
I was told it was because it was the room that I requested
The handicap shower was soft on the bottom. The floor underneath apparently is rotted
There is old glue at the bottom of the shower. That is collected a great deal of dirt.
The pool does not open until May and the website does not say that
It was 86° in Texas
It would’ve been nice
I asked for some cream for my coffee at five A.M. I was told I couldn’t get any

2026-04-27 • via Nuitee
K
Kirk • couple • us
1
Im done with Holiday Inns
Pros:

Nothing. I had no bath towels in my room, they gave me a handicap room which i did not ask for, the shower head was broke and they madd me pay 30
Dollars more at the desk then i booked with Bookings.com!

Cons:

Nothjng the whole experience was terrible, the staff was rude, i never fill these complaints out but this Hotel was pathetic for a Holiday Inn

2026-04-11 • via Nuitee
Z
Zonia • couple • us
8
It was good
Pros:

Needs a little update

Cons:

It felt outdated the ac was not working properly

2026-04-06 • via Nuitee
T
Toniquen • family_with_children • us
10
2026-02-22 • via Nuitee
M
Michael • couple • us
9
2026-01-25 • via Nuitee
M
Maisie • solo_traveller • us
8
2026-01-20 • via Nuitee
J
Jesus • couple • us
10
2026-01-20 • via Nuitee
D
Debbie • family_with_children • us
8
Pleasant good value
Pros:

Easy access friendly staff

Cons:

Needs refreshed

2026-01-15 • via Nuitee
A
ASHLEY • solo_traveller • us
9
2026-01-10 • via Nuitee
T
Trina • family_with_children • us
9
2026-01-03 • via Nuitee
P
Patricia • couple • us
8
Friendly staff
Pros:

Staff

Cons:

Bed was a little too firm for me

2025-12-14 • via Nuitee
G
Gary • family_with_children • us
10
2025-12-08 • via Nuitee
C
Christina • couple • us
6
Pros:

Everything was nice except the people next-door to us were so loud slamming doors maybe I’ll need to tell everybody who goes there to have a little courtesy better than that. It was nice and clean and comfortable.

2025-12-08 • via Nuitee
A
ASHLEY • couple • us
9
2025-12-04 • via Nuitee
L
laura • couple • us
10
2025-11-03 • via Nuitee
M
Mickey • couple • us
10
I will recommend this hotel to my families and friends.
Pros:

Excellent!

Cons:

None

2025-10-17 • via Nuitee
D
Denise • extended_group • us
7
Good
2025-10-14 • via Nuitee
T
Thomas
10
Pros:

It was well worth the price of the room.

2025-10-10 • via Nuitee