Comfort Suites St Charles-St Louis

Hotels
Comfort Suites
8 (843 reviews)
1400 South Fifth Street , St. Charles , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy environment
Issues with room amenities

Categories

Cleanliness
8
Overall clean and nice rooms, but some issues with the refrigerator and bedding.
Service
8.5
Staff was friendly and helpful, but some complaints about rudeness from management.
Location
9
Good location close to airport and dining options.
Room Quality
7.5
Decent rooms but some furniture and fixtures are outdated.
Amenities
7.5
Limited breakfast options and issues with the pool temperature.
Value for Money
7
Not worth the price paid due to comfort issues and staff challenges.
Food and Beverage
8
Breakfast was decent but could be improved.
Overall Experience
8.5
Experience was generally good despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:45

Property Description

Luxurious All-Suite Hotel in Saint Charles

Indulge in Comfort and Convenience
Enjoy a relaxing stay at our all-suite hotel, boasting an indoor pool and daily hot breakfast. Unwind in spacious suites equipped with modern amenities like free Wi-Fi, coffee makers, and cable TV.

Stay Active and Connected
Keep up with your fitness routine at our on-site gym, and take advantage of our convenient laundry facilities and business center. Whether you're here for work or leisure, we have you covered with print and fax services.

Explore Nearby Attractions
Conveniently located just a short drive from the Missouri Botanical Gardens and popular entertainment venues like the Hollywood Casino Amphitheater, our hotel is the perfect choice for your stay in Saint Charles.

Book your stay at Comfort Suites Saint Charles for a memorable experience!

Important information:

A damage deposit of USD 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to a property inspection.

Please note that dogs will incur an additional charge of USD 50 per day, per dog.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that breakfast is subject to availability, depending on occupancy.

Housekeeping services are available from 08:00 to 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 843 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
S
Shawn family_with_children us
3
Truly a disappointing, overpriced experience, no customer satisfaction.
Pros:

Breakfast was good and mattress comfortable.

Cons:

We paid more for a hotel with a nice clean pool, upon arrival the pool was "closed for the night" at 4pm, no reason, no explanation, staff unsure of when it may open, just a sign on the door.
No bedding for pullout and hotel couldn't spare but one pillow, so we all had one small useless pillow for the night.
Phones ringing and ringing in lobby, no one to answer it. Front desk attendant was outside.

2026-09-05 via Nuitee
N
Nicolae family_with_children us
8
Clean place
Pros:

Was close to everything

Cons:

Was noise from the freeway

2026-09-05 via Nuitee
A
Adam solo_traveller us
10
Pros:

The room was clean and very large. Having a king size bed there was still a lot of room to move around. The bed was very comfortable.

Cons:

The only complaint I would say is there was a musky smell in the room. The room was clean but just had a faint odor.

2026-09-03 via Nuitee
A
alyse solo_traveller us
10
2026-08-29 via Nuitee
D
Daniel solo_traveller us
10
2026-08-27 via Nuitee
C
Christie couple us
10
2026-08-27 via Nuitee
F
Futrell solo_traveller us
7
2026-08-26 via Nuitee
K
Kim couple us
5
Location was great, typical hotel breakfast
Pros:

It was in the area we needed

Cons:

I would request a room in the back of the hotel, we heard the highway all night long, when we checked in there was water on the floor from the air conditioner, called the desk they said they would send maintenance but they never came, we put a towel down on the floor.

2026-08-25 via Nuitee
S
sosa family_with_children us
10
Buena
Pros:

Desayuno muy bueno

Cons:

No fueron a hacer limpiesa al cuarto

2026-08-22 via Nuitee
J
Jinky family_with_children us
9
Great location.
Pros:

Clean and great location.

Cons:

Nothing to say.

2026-08-19 via Nuitee
D
David couple us
8
2026-08-17 via Nuitee
J
John extended_group us
9
We’ve always enjoyed our stay here. The rooms are always clean properties kept up nice.
Pros:

The rooms always clean. And I like they had a a dedicated person taking care of the Continental breakfast.

Cons:

Breakfast is too short

2026-08-17 via Nuitee
F
Fortune solo_traveller us
10
Pros:

Friendly, clean rooms, quiet

Cons:

The pool was super hot walking in. The pool flooring was like loose gravel under you feet, scum on the pool walls and hair floating all over in the pool. It needed more than a cleaning

2026-08-17 via Nuitee
P
Pierre couple us
8
2026-08-15 via Nuitee
T
Theresa couple us
10
Would stay again, very friendly staff
Pros:

Didn't eat breakfast

Cons:

Everything was just fine

2026-08-14 via Nuitee
R
Ron solo_traveller us
7
2026-08-14 via Nuitee
A
Ann family_with_children us
3
It was “ok”, but I wouldn’t choose to stay there again.
Pros:

The breakfast was decent. Fairly quiet despite being next to a highway.

Cons:

Floors were filthy, everywhere smelled musty and the pool room stunk so badly that we couldn’t swim. Beds were not very comfortable.

2026-08-13 via Nuitee
G
Gale couple us
9
2026-08-12 via Nuitee
B
Becky solo_traveller us
10
2026-08-10 via Nuitee
L
Lindsey family_with_children us
6
2026-08-09 via Nuitee