Comfort Suites St Charles-St Louis

Hotels
•
Comfort Suites
8 (710 reviews)
1400 South Fifth Street , St. Charles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noisy environment
Issues with room amenities

Categories

Cleanliness
8
Overall clean and nice rooms, but some issues with the refrigerator and bedding.
Service
8.5
Staff was friendly and helpful, but some complaints about rudeness from management.
Location
9
Good location close to airport and dining options.
Room Quality
7.5
Decent rooms but some furniture and fixtures are outdated.
Amenities
7.5
Limited breakfast options and issues with the pool temperature.
Value for Money
7
Not worth the price paid due to comfort issues and staff challenges.
Food and Beverage
8
Breakfast was decent but could be improved.
Overall Experience
8.5
Experience was generally good despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:45

Property Description

Luxurious All-Suite Hotel in Saint Charles

Indulge in Comfort and Convenience
Enjoy a relaxing stay at our all-suite hotel, boasting an indoor pool and daily hot breakfast. Unwind in spacious suites equipped with modern amenities like free Wi-Fi, coffee makers, and cable TV.

Stay Active and Connected
Keep up with your fitness routine at our on-site gym, and take advantage of our convenient laundry facilities and business center. Whether you're here for work or leisure, we have you covered with print and fax services.

Explore Nearby Attractions
Conveniently located just a short drive from the Missouri Botanical Gardens and popular entertainment venues like the Hollywood Casino Amphitheater, our hotel is the perfect choice for your stay in Saint Charles.

Book your stay at Comfort Suites Saint Charles for a memorable experience!

Important information:

A damage deposit of USD 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to a property inspection.

Please note that dogs will incur an additional charge of USD 50 per day, per dog.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that breakfast is subject to availability, depending on occupancy.

Housekeeping services are available from 08:00 to 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 710 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8.5
C
Christy • solo_traveller • us
8
Pros:

Very friendly staff, very clean.

Cons:

Keys were a bother had to have them redone twice during the 2 night stay. Lighting in the bathroom was dim for trying to do makeup.

2026-05-08 • via Nuitee
C
Cara • family_with_children • us
7
The room was very clean and priced better than most of the nearby hotels, so I'd stay there again.
Pros:

The staff was friendly and attentive, and the room was very clean.

Cons:

My bed felt hard, but my mom (in another room) said hers was fine. I set the fan to run constantly, but it was very quiet. Luckily, I faced the back of the hotel, so there wasn't any highway noise (unlike my mom's room). The hotel's access from the street is a bit wonky, as you have to go through another hotel's parking lot to get there. I'm glad I had my GPS to assist; not a deal breaker, though.

2026-05-08 • via Nuitee
M
MAIKO • solo_traveller • jp
6
2026-05-07 • via Nuitee
B
Ballard • family_with_children • us
8
Our stay was great! Spacious rooms. Very clean. Nice pool.
Pros:

I loved how spacious the rooms were. It’s hard to find a hotel that has rooms to accommodate 6 people. So we love the fact that all of us can be in one room with plenty space to spare.

Cons:

I enjoyed everything.

2026-05-06 • via Nuitee
M
Melissa • family_with_children • us
8
My day was great, but when I booked with booking.com, the wrong dates went in somehow and then when I updated it, I was
Pros:

I have stayed here a couple times before and the state is always phenomenal

Cons:

My issue with this stay had to do with Booking.com themselves

2026-05-04 • via Nuitee
S
Stacey • solo_traveller • us
9
Price point location and cleanliness were VERY GOOD!!
Pros:

I didn’t eat this time but last time it was really goo! The only issue I had was the ac unit was loud! The TV is dated really need to upgrade AND this really creeped me out. There were four or five dots on the screen continuously except when turned off!! Felt like I was being watched!!

2026-05-04 • via Nuitee
T
Tracy • solo_traveller • us
9
Pros:

Very clean good location

2026-05-04 • via Nuitee
T
Tracy • solo_traveller • us
9
Pros:

Very clean

2026-05-04 • via Nuitee
H
Hadgu • family_with_children • us
5
Not great
Pros:

Location was good

Cons:

We couldn't sleep in a dark room, where there was street lights coming through the white colored curtains. Bathroom was hard to flush and the waste stays there. Breakfast wasn't good, the hot water dispenser was always cold

2026-05-04 • via Nuitee
D
Daliah • extended_group • us
10
Pros:

Hot breakfast was great, dou le queen spacious, lobby smelled very clean, housekeeping and desk personnel, SO POLITE and ATTENTIVE.
I would stay there again!

Cons:

The location was GPS confusing to get to.

2026-05-03 • via Nuitee
K
Kevin • solo_traveller • us
8
Comfort Inn & Suites St. Charles
Pros:

Location, loved the staff! Front desk guy in the evening was so pleasant, kind, & engaging. The AC unit was wonderful. The room was very spacious! Love, love, love the Raio shampoo & conditioner 🙌

Cons:

The mattress was very lumpy and uncomfortable. The pillows were super tiny, like toddler bed tiny. The TV was tiny tiny for a room that size. Need a 50" at least. We had to sit at the end of the bed to watch the tv. Also low shower head pressure.

2026-05-01 • via Nuitee
B
Brenda • family_with_children • us
8
2026-05-01 • via Nuitee
L
Louisa • couple • us
10
2026-05-01 • via Nuitee
D
Dominique • solo_traveller • fr
8
Pros:

Nous avons apprécié le caractère spacieux de la chambre et sa propreté, la possibilité de se réchauffer un petit dîner, la proximité des commerces et de la vieille ville (20 mn à pied).
Le petit déjeuner est correct, un buffet standard et fourni.

Cons:

Nous n'avons pas aimé la proximité de l'autoroute, qui génère un bruit de fond constant, et le fait que certains membres du personnel (pas tous), ne soient pas très aimables.

2026-04-30 • via Nuitee
K
Kevin • couple • us
7
2026-04-30 • via Nuitee
N
Nichole • family_with_children • us
10
2026-04-30 • via Nuitee
K
Kristin • family_with_children • us
10
2026-04-27 • via Nuitee
L
Laura • family_with_children • us
6
fine for what I needed
Pros:

check in was easy and the location was good

Cons:

The driveway misled us to the Hampton next door, the room was noisy from the expressway,
Curtians may help with that

2026-04-25 • via Nuitee
W
Washington • solo_traveller • us
10
2026-04-25 • via Nuitee
L
Lien • solo_traveller • us
9
2026-04-23 • via Nuitee